12 Results for Client Service Representative Jobs in Danvers, MA

Add your latest resume to match with open positions.

Customer Service Representative

Haverhill, MA
onsite
Temporary / Contract
22.1635 - 25.663 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day service operations. This long-term contract opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping order information accurate. The person in this role will serve as a key point of contact for inbound and outbound interactions while delivering prompt, detail-oriented assistance. Responsibilities: • Handle incoming customer calls effectively, providing timely support and clear resolutions to questions and concerns. • Place outbound calls as needed to follow up on requests, confirm details, and maintain consistent communication with customers. • Enter and update customer orders accurately in internal systems to ensure smooth processing and fulfillment. • Respond to service inquiries by gathering information, clarifying needs, and guiding customers toward appropriate solutions. • Maintain detailed records of customer interactions, order activity, and follow-up actions for reference and reporting purposes. • Work across service channels to manage communication efficiently while meeting quality and response expectations.
2026-10-27T00:00:00Z

Customer Service Representative

Franklin, MA
onsite
Temporary / Contract
18 - 19.5 USD / Hourly
- Proficient in MS Office skills. - Familiarly with ticketing systems - Must demonstrate strong customer service skills (email/phone)and a positive “can-do” attitude. - Familiarity with CRM systems (P21 & Zendesk exp is preferred) Strong data entry skills. - Self-motivated, takes the initiative, a problem solver and possesses a sense of urgency. - A team player with a willingness to assist others and learn cross functional tasks. - Must have strong organizational skills, be detail oriented, and able to perform repetitive/multiple tasks with extremely high accuracy. - Solid verbal and written communication skills and the ability to interact professionally with diverse groups.(members/vendors/co-workers)
2026-10-28T00:00:00Z

Customer service representative

Fitchburg, MA
onsite
Permanent / Full Time
50000 - 52000 USD / Yearly
We are looking for a Customer Service Representative to support order management, customer communication, and account growth for a manufacturing business in Fitchburg, Massachusetts. This role combines strong service skills with administrative accuracy, helping customers receive timely information while ensuring orders, quotes, and related documentation are handled efficiently. The ideal candidate is organized, detail-oriented, and confident working with both customers and internal sales partners to maintain positive business relationships. Responsibilities:• Manage incoming customer orders from entry through fulfillment, monitor progress, and coordinate follow-up to help meet delivery expectations.• Build and maintain customer accounts by identifying opportunities to reconnect with prior clients and support outreach to prospective business contacts.• Strengthen long-term customer relationships by responding to needs promptly and contributing to retention and revenue growth efforts.• Recommend relevant products and additional solutions during customer interactions to encourage expanded sales and referral opportunities.• Work closely with regional sales leaders and sales representatives to address customer requests, resolve order concerns, and support active opportunities.• Review inactive or lost accounts, conduct follow-up communication, and help revive business where appropriate.• Prepare and verify customer information, quotations, and order details to support accurate processing and smooth coordination with shipping.• Handle initial lead response activities, share outcomes with internal stakeholders, and assist with marketing-related follow-up such as samples, mailings, and outreach calls.• Contribute to overall quality standards and provide additional administrative or customer support tasks as needed. For immediate consideration please reach out ASAP to Eric Lebow 508-205-2127 **This role is 100% in office M-F 8-5**
2026-10-01T00:00:00Z

Customer Service Representative

Burlington, MA
onsite
Temporary / Contract
20 - 26 USD / Hourly
We are looking for a Customer Service Representative to join a busy on-site team on a contract basis with the potential to become a longer-term opportunity. This role is ideal for someone who brings an approachable communication style and enjoys supporting customers in a structured office setting. You will handle day-to-day customer interactions, assist with orders, and help create a positive experience for clients while working closely with an efficient team. Responsibilities: • Respond to inbound customer inquiries by phone and provide accurate, timely assistance with products, services, and account-related questions. • Enter and update customer orders carefully in internal systems, ensuring information is complete and correct. • Support inside customer service activities by coordinating with team members to resolve issues and maintain smooth daily operations. • Make outbound calls when needed to follow up on customer requests, clarify order details, or provide service updates. • Maintain a courteous and attentive presence in every interaction to deliver a strong customer experience. • Track customer concerns and escalate more complex matters appropriately to help ensure prompt resolution. • Contribute to an organized office environment while adapting to a fast-paced, team-oriented workplace. • Build product and process knowledge over time to support customers effectively and prepare for possible growth into future sales-focused opportunities.
2026-10-28T00:00:00Z

Customer Service Representative

Nashua, NH
onsite
Temporary / Contract
17.25 - 21.25 USD / Hourly
We are looking for a Customer Service Representative to support patient-facing operations across urgent care and outpatient laboratory settings in Nashua, NH. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing front-end access tasks, and working in a fast-paced healthcare environment. The role includes a rotating schedule that may involve weekdays, alternating weekends, and on-call coverage after training. Candidates with customer service experience and familiarity with healthcare registration systems will be well positioned for success. Responsibilities:• Welcome patients and visitors professionally, creating a positive first impression in urgent care and outpatient lab environments.• Complete registration activities accurately, including demographic updates, insurance verification, and collection of required intake information.• Coordinate patient access workflows by confirming eligibility, securing authorizations when needed, and supporting benefit-related inquiries.• Respond to inbound phone calls and patient questions with professionalism, clarity, and a service-oriented approach.• Use electronic health record and patient access platforms to document activity, maintain records, and support efficient scheduling and check-in processes.• Assist with billing-related intake tasks by ensuring account information is complete and aligned with organizational standards.• Support rotating coverage needs, including alternating weekend schedules and on-call responsibilities following training.• Work collaboratively with clinical and administrative teams to maintain smooth patient flow and timely service delivery.
2026-10-28T00:00:00Z

Customer Service Representative

Salem, MA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to join Harbor Sweets in Salem, Massachusetts for an onsite Contract position supporting the team during the busy holiday season. This role is ideal for someone who enjoys helping customers, managing order details accurately, and contributing to a collaborative office environment. You will handle incoming inquiries, process orders in Shopify, and support daily customer service operations with professionalism and efficiency. Responsibilities: • Process customer purchases and updates accurately in Shopify while maintaining organized order records. • Respond to inbound calls and customer inquiries in a courteous, timely, and solution-focused manner. • Provide support for order-related questions, including status updates, product details, and general assistance. • Make outbound calls when needed to clarify order information or resolve customer concerns. • Use Microsoft Office tools to track information, manage basic documentation, and support administrative tasks. • Work closely with a small onsite team to help maintain smooth day-to-day customer service operations. • Deliver a positive customer experience during a high-volume seasonal period while balancing multiple priorities.
2026-10-28T00:00:00Z

Customer Service Rep.

Salisbury, MA
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a customer-focused individual to join our team as a Customer Service Rep. This contract opportunity with potential for a long-term role is ideal for someone who enjoys coordinating service activity, supporting customers by phone, and keeping administrative processes organized. The right candidate will play an important part in ensuring service requests, job records, billing details, and vendor communication are handled accurately and efficiently. Responsibilities: • Coordinate appointment calendars for sales meetings, service visits, and installation work to keep operations running smoothly. • Provide responsive support to customers by handling inbound inquiries courteously and helping resolve routine service-related concerns. • Assign and communicate daily work orders to field technicians, ensuring schedules and service needs are clearly understood. • Process vendor orders as requested and follow up to help maintain timely delivery of needed materials or services. • Organize and maintain digital and physical records so job documentation, correspondence, and reference materials remain easy to access. • Enter job-related information into internal records and keep costing details current to support accurate project tracking. • Contact customers regarding outstanding balances and assist with accounts receivable collection efforts in a courteous manner. • Prepare and issue invoices for completed installation projects and service calls while updating billing information as needed. • Open new job files, maintain the active job log, and revise records to reflect approved changes or updated project details. • Support written communication with customers and vendors by drafting correspondence and assisting leadership with administrative follow-up.
2026-10-28T00:00:00Z

Customer Service Specialist

Wilmington, MA
onsite
Permanent / Full Time
55000 - 73000 USD / Yearly
Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity. Our client is looking for a customer service candidate with at least 1-2 years of professional business to business experience. A Bachelor's degree is preferred but not required. Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role; it's a far more strategic customer service function. If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!
2026-10-22T00:00:00Z

Customer Service Coordinator

Manchester, NH
onsite
Temporary / Contract
25.75 - 29.5 USD / Hourly
We are looking for a Customer Service Coordinator to support customer interactions and appointment management for a busy service operation in Manchester, New Hampshire. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can balance incoming requests with scheduling priorities. The person in this role will serve as a key point of contact for customers while helping ensure service appointments and dispatch activities run smoothly. Responsibilities:• Respond to incoming customer calls with professionalism, provide service-related assistance, and address questions in a timely manner.• Coordinate service appointments by matching customer needs with technician availability and operational schedules.• Enter orders and service requests accurately into internal systems while maintaining complete and organized records.• Place outbound calls as needed to confirm appointments, share updates, and gather missing information from customers.• Work closely with dispatch and service teams to assign calls efficiently and support daily route or schedule adjustments.• Monitor appointment calendars and make changes when priorities shift, cancellations occur, or urgent requests arise.• Provide a high level of customer support by resolving routine concerns and escalating more complex issues when appropriate.
2026-10-28T00:00:00Z

Phone Patient Service Representative

Danvers, MA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Phone Patient Service Representative to support patients and families with responsive, attentive service in Danvers, Massachusetts. This contract opportunity with potential for a long-term role is ideal for someone who enjoys helping others, managing high-volume phone interactions, and ensuring patients receive accurate scheduling and registration support. In this role, you will serve as a key point of contact for appointment coordination, insurance-related questions, and patient communication while maintaining confidentiality and a positive experience. Responsibilities: • Deliver courteous and attentive phone support to patients, family members, and caregivers, creating a welcoming experience with every interaction. • Review and update patient records, including demographic details and insurance information, to keep documentation current and accurate. • Verify insurance coverage and respond to benefit-related questions with clear, reliable information. • Arrange appointments for primary care and specialty services using Athena while managing portal communications and electronic work queues. • Guide patients through portal access and promote use of online tools that improve communication and engagement. • Address requests, concerns, and service issues efficiently, escalating more complex matters to the appropriate team when needed. • Track provider availability and communicate schedule adjustments, cancellations, and openings to front desk staff, clinicians, and providers. • Share instructions, educational information, and community-based resources that support follow-up care, testing, and referral needs. • Follow organizational policies and patient privacy standards in all interactions and complete additional duties assigned by leadership.
2026-10-27T00:00:00Z

Call Center Specialist

Braintree, MA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a customer-focused Call Center Specialist to join a team in Braintree, Massachusetts in a contract role with permanent potential. This opportunity is ideal for someone who communicates clearly, stays organized in a busy setting, and is comfortable using computer-based systems throughout the day. The position begins at approximately 20 hours per week with flexibility during training, and it may expand over time based on business needs. Responsibilities: • Answer incoming calls professionally and provide timely support to customers with questions, concerns, or service needs. • Deliver a positive service experience by listening carefully, responding clearly, and helping callers reach effective solutions. • Navigate customer service platforms and office software to document interactions accurately and update records during each call. • Manage multiple priorities in a fast-moving environment while maintaining attention to detail and consistent service quality. • Follow training guidance and schedule expectations, including flexible daytime, evening, and weekend availability as the role develops. • Communicate information clearly to customers and internal team members to ensure smooth handling of requests and follow-up needs.
2026-10-28T00:00:00Z

Sr Customer Contact Center

Stoneham, MA
onsite
Permanent / Full Time
60000 - 61000 USD / Yearly
We are looking for an experienced customer contact center specialist to support clients with a wide range of banking service needs. This position focuses on delivering responsive, accurate assistance across digital and traditional service channels while maintaining a high standard of service. The ideal candidate brings strong financial services experience, sound operational judgment, and a commitment to creating positive customer experiences. Responsibilities: • Guide customers in using digital banking resources, including online and mobile platforms, to help them complete everyday banking activities confidently. • Respond to client questions promptly and handle account-related requests with accuracy, discretion, and attention to detail. • Process routine banking transactions while ensuring service quality, compliance, and a positive customer experience. • Support customer interactions across both face-to-face and remote channels, adapting communication style to meet individual needs. • Maintain strict adherence to security protocols, internal policies, and regulatory standards during every customer interaction. • Collaborate with team members to resolve service issues efficiently and contribute to smooth day-to-day contact center operations. • Represent the organization in customer- and community-facing activities that strengthen client relationships and brand presence.
2026-10-23T00:00:00Z

12 results for Client Service Representative in Danvers, MA