7 Results for Client Service Representative Jobs in Danvers, MA

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Customer Service Representative

Nashua, New Hampshire
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions and order processing. This Long-term Contract position is ideal for someone who enjoys helping customers, managing high-volume communication, and ensuring requests are handled accurately and efficiently. The role involves responding to inbound inquiries, making outbound follow-ups when needed, and entering order details with a strong focus on service quality and accuracy. Responsibilities: • Respond to incoming customer calls and provide timely, attentive assistance for questions, requests, and issue resolution. • Place outbound calls as needed to confirm details, provide updates, or follow up on open customer matters. • Enter customer orders into internal systems with careful attention to accuracy and completeness. • Maintain clear records of customer interactions, order activity, and next steps within the appropriate tools. • Coordinate with internal teams to address service concerns and help ensure prompt resolution of customer needs. • Communicate product, order, or account information in a clear and courteous manner. • Monitor open requests and take action to keep customer issues moving toward completion.
2026-10-02T00:00:00Z

Customer Service Representative

Burlington, Massachusetts
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a fast-paced team in Burlington, Massachusetts in a Contract position with the potential to become permanent. This on-site opportunity is ideal for someone who brings a friendly approach to customer interactions and is comfortable supporting clients by phone and through order-related requests. The role suits someone with prior office exposure who is interested in building a long-term path in customer service and potentially growing into sales. Responsibilities: • Respond to incoming customer inquiries with accuracy and a service-focused attitude. • Support inside customer service activities by assisting clients with product questions, order details, and general account needs. • Enter and update customer orders in internal systems while maintaining careful attention to accuracy. • Handle a steady volume of inbound calls and place outbound calls as needed to provide updates, confirm information, or resolve issues. • Coordinate with internal team members to ensure customer requests are addressed promptly and efficiently. • Maintain organized records of customer interactions, order activity, and follow-up actions. • Contribute to a positive office environment through dependable attendance, teamwork, and courteous communication.
2026-09-30T00:00:00Z

Customer Service Representative

Andover, Massachusetts
onsite
Temporary to Hire
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to join a team in Andover, Massachusetts and provide responsive, high-quality support to clients and internal partners. This contract position with permanent potential is ideal for someone who enjoys managing customer interactions, keeping records accurate, and working closely with sales to ensure a smooth order process. The role calls for strong communication skills, careful attention to detail, and confidence using Salesforce and Excel in a fast-paced environment. Responsibilities: • Respond to inbound customer inquiries by phone and email with professionalism, accuracy, and a solutions-focused approach. • Enter and update customer orders, account details, and service information while maintaining precise records in company systems. • Partner with the sales team to coordinate customer needs, resolve issues, and support timely follow-up on open requests. • Manage client interactions throughout the service process, ensuring concerns are addressed and expectations are met. • Make outbound calls as needed to provide updates, gather information, or assist with order and account follow-up. • Use Salesforce and Excel to track activity, maintain documentation, and support reporting or customer account management. • Review entered information for completeness and accuracy to reduce errors and improve the overall customer experience.
2026-09-30T00:00:00Z

Customer service representative

Fitchburg, Massachusetts
onsite
Permanent / Full Time
50000 - 52000 USD / Yearly
We are looking for a Customer Service Representative to support order management, customer communication, and account growth for a manufacturing business in Fitchburg, Massachusetts. This role combines strong service skills with administrative accuracy, helping customers receive timely information while ensuring orders, quotes, and related documentation are handled efficiently. The ideal candidate is organized, detail-oriented, and confident working with both customers and internal sales partners to maintain positive business relationships. Responsibilities:• Manage incoming customer orders from entry through fulfillment, monitor progress, and coordinate follow-up to help meet delivery expectations.• Build and maintain customer accounts by identifying opportunities to reconnect with prior clients and support outreach to prospective business contacts.• Strengthen long-term customer relationships by responding to needs promptly and contributing to retention and revenue growth efforts.• Recommend relevant products and additional solutions during customer interactions to encourage expanded sales and referral opportunities.• Work closely with regional sales leaders and sales representatives to address customer requests, resolve order concerns, and support active opportunities.• Review inactive or lost accounts, conduct follow-up communication, and help revive business where appropriate.• Prepare and verify customer information, quotations, and order details to support accurate processing and smooth coordination with shipping.• Handle initial lead response activities, share outcomes with internal stakeholders, and assist with marketing-related follow-up such as samples, mailings, and outreach calls.• Contribute to overall quality standards and provide additional administrative or customer support tasks as needed. For immediate consideration please reach out ASAP to Eric Lebow 508-205-2127 **This role is 100% in office M-F 8-5**
2026-10-01T00:00:00Z

Customer Service Representative

Wilmington, Massachusetts
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity. Our client is looking for a customer service candidate with at least 1 year of professional business to business experience. A Bachelor's Degree is preferred. Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function. If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!
2026-10-01T00:00:00Z

Customer Service Representative

Wellesley, Massachusetts
onsite
Temporary to Hire
17 - 18.25 USD / Hourly
Robert Half's candidate in Wellesley is looking for a Customer Service Representative! Responsibilities: - Incoming calls - Customer Service - Order entry - Billing vendors - Collecting payments - Submitting claims Start Date: Thursday October 1st Duration: 6 months to permanent Hours: M-T 8:30-5 Pay: 17+
2026-09-30T00:00:00Z

Sr Customer Contact Center

Stoneham, Massachusetts
onsite
Permanent / Full Time
60000 - 61000 USD / Yearly
We are looking for an experienced customer contact center specialist to support clients with a wide range of banking service needs. This position focuses on delivering responsive, accurate assistance across digital and traditional service channels while maintaining a high standard of service. The ideal candidate brings strong financial services experience, sound operational judgment, and a commitment to creating positive customer experiences. Responsibilities: • Guide customers in using digital banking resources, including online and mobile platforms, to help them complete everyday banking activities confidently. • Respond to client questions promptly and handle account-related requests with accuracy, discretion, and attention to detail. • Process routine banking transactions while ensuring service quality, compliance, and a positive customer experience. • Support customer interactions across both face-to-face and remote channels, adapting communication style to meet individual needs. • Maintain strict adherence to security protocols, internal policies, and regulatory standards during every customer interaction. • Collaborate with team members to resolve service issues efficiently and contribute to smooth day-to-day contact center operations. • Represent the organization in customer- and community-facing activities that strengthen client relationships and brand presence.
2026-09-18T00:00:00Z

7 results for Client Service Representative in Danvers, MA