<p>Robert Half's client in Grafton MA is looking for an experienced Customer Service Representative to help their team out with a short-term engagement!</p><p><br></p><p>Responsibilities include:</p><p>- Customer service</p><p>- Answering/Transferring calls</p><p>- Order/Quote entry</p><p>- Track status of orders</p><p>- Ability to multitask</p><p>- Resolve customer issues</p><p>- Ensure accuracy</p><p><br></p><p>**Manufacturing experience is a plus!</p><p><br></p><p>Start Date: Monday, March 30th</p><p>End Date: ~2-3 months (could extend)</p><p>Hours: M-F | 8am-5pm</p><p>Work Type: On-site</p><p>Pay Rate: $18-$21 (dependent on experience)</p><p><br></p><p>**If interested, APPLY NOW!</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Shrewsbury, Massachusetts. In this role, you will play a pivotal part in ensuring smooth communication with customers, managing orders, and coordinating logistics. If you thrive in a fast-paced environment and have a strong background in customer service, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process orders efficiently through accurate data entry.</p><p>• Communicate with customers via verbal and written channels to address inquiries, requests, and concerns.</p><p>• Coordinate schedules with transportation carriers to meet shipping deadlines.</p><p>• Maintain and monitor inventory control processes to ensure accuracy.</p><p>• Collaborate with various departments, including warehouse staff and sales teams, to address order revisions, pricing, inventory updates, and customer complaints.</p><p>• Work with external carriers to confirm load availability for customer pickups.</p><p>• Manage customer databases, including advanced shipping notices and routing details.</p><p>• Handle multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly 508-205-2127 Eric Lebow</u></em></strong></p>
<p>Robert Half is working with an established manufacturing company on the North Shore looking for a Customer Account Manager to join its team. This is a permanent role, joining a small team, reporting into a Team Lead. Our client is looking for a Customer Account Manager out of the manufacturing industry with at least 2-3 years of hands on customer service experience.</p><p><br></p><p>The selected candidate will be responsible for order processing, resolving customer issues, providing quotes, and supporting customer negotiations. Strong systems skills are needed as the Customer Account Manager will be entering orders into an ERP system and preparing quotes on a daily basis. Strong communication skills are required.</p><p><br></p><p>For the right experience our client is looking for a starting salary up to $30/hour. Hours are 7:00-3:30.</p><p><br></p><p>If interested and qualified please apply to this listing or send your resume direct to Bill.Nichols@roberthalf. Thanks!</p>
We are looking for an experienced Senior Client Service Representative to join our team in Boston, Massachusetts. In this long-term contract position, you will play a key role in delivering exceptional service to clients by resolving inquiries promptly and accurately. This opportunity includes a hybrid schedule requiring a minimum of three in-office days per week, with Tuesdays and Wednesdays fixed and one floating day.<br><br>Responsibilities:<br>• Address client inquiries efficiently and ensure resolutions meet high service standards.<br>• Calculate daily net asset values (NAVs) and prepare month-end and year-end financial reports.<br>• Generate and manage various internal and external reports with accuracy.<br>• Utilize internal technology platforms to support client service operations effectively.<br>• Investigate and resolve accounting discrepancies or issues on a daily basis.<br>• Collaborate with teams to ensure timely completion of deliverables and uphold service quality.<br>• Apply analytical skills to assess data workflows and solve problems.<br>• Stay informed about corporate actions, equity, fixed income, and derivative investments.<br>• Leverage tools like Excel, Bloomberg, and Reuters to enhance reporting and analysis.<br>• Maintain focus and accuracy while working under tight deadlines.
<p>A Banking client of ours who has an Insurance Agency in its portfolio is seeking an experienced Insurance Service Representative to support and grow our Property & Casualty insurance business. This role focuses on servicing existing clients, quoting new business, handling endorsements and renewals, and delivering exceptional member experiences.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Quote, bind, and service P&C insurance policies</li><li>Manage endorsements, renewals, billing, and registry transactions</li><li>Handle inbound calls, emails, and in-person member requests</li><li>Identify cross-sell and upsell opportunities</li><li>Partner with senior team members on remarkets and complex accounts</li><li>Meet service and turnaround standards (24–48 hours)</li></ul>
<p>We are looking for a dedicated Senior Client Service Associate to join a boutique wealth management firm located in Framingham, Massachusetts. </p><p><br></p><p>This role provides an excellent opportunity to gain diverse experience in client service, operational processes, compliance, and financial planning support. </p><p><br></p><p>Ideal for professionals seeking to advance their career in the wealth management sector, this position offers a collaborative environment to grow and thrive.</p><p><br></p><p><br></p>
We are looking for a detail-oriented Renewal Coordinator Specialist to join our team in Lowell, Massachusetts. In this long-term contract position, you will manage customer retention activities, ensuring excellent service and high renewal rates while fostering strong client relationships. The role requires proactive communication, accurate pricing updates, and collaboration to meet customer needs and drive satisfaction.<br><br>Responsibilities:<br>• Oversee all retention efforts within an assigned customer base, ensuring timely and effective communication.<br>• Initiate contact with customers 120 days prior to contract renewal to address concerns and confirm details.<br>• Update and re-estimate contracts to reflect current labor rates and service needs.<br>• Participate in monthly Service Contract Renewal meetings, providing updates and following through on assigned tasks.<br>• Resolve customer issues and secure agreement before renewal deadlines.<br>• Maintain an organized list of customers and track annual renewal dates.<br>• Identify opportunities to expand services or cross-sell products based on customer needs.<br>• Collaborate with internal teams to improve service delivery and address customer concerns.<br>• Provide regular updates during sales meetings regarding the status of renewals.<br>• Conduct in-person meetings with customers as required to strengthen relationships and address needs.