<p><strong>Overview:</strong></p><p>Our company is seeking an experienced Collections Specialist to join our Stamford team. This onsite role (5 days per week) will focus on high-volume collections, executing outbound calls and emails, and effectively logging activities in a large ERP system such as NetSuite.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage high-volume collections process, including outbound calls and emails to clients and customers regarding overdue accounts</li><li>Maintain accurate documentation of collection activities in NetSuite or similar large ERP platforms</li><li>Negotiate payment arrangements and resolve account discrepancies</li><li>Monitor aging reports and follow up on delinquent accounts in accordance with company policy</li><li>Collaborate with internal departments to resolve billing issues and support timely collections</li><li>Meet and exceed daily and weekly collection targets</li><li>Prepare regular reports on collection status and account activities</li><li>Provide exceptional customer service and maintain professionalism in all communications</li></ul><p><br></p>
<p><strong><em>Collections Specialist - Business to Business, High Volume Collections </em></strong></p><p><strong>Anna Parson at Robert Half</strong> is seeking an experienced, well spoken, High Volume Collections Specialist to join her client in Mineola, Long Island, NY. </p><p>As the Collections Specialist, you will manage and oversee commercial collections processes, ensuring timely payments and resolving discrepancies. This position requires a strong background in credit and collections, as well as excellent analytical and communication skills.</p><p><br></p><p><strong>As the Collections Specialist, you will: </strong></p><p>• Manage and execute High Volume Commercial collections activities (calls and emails) to ensure timely payment of outstanding balances.</p><p>• Run and analyze aging reports for your assigned client base to identify overdue accounts and develop strategies for recovery.</p><p>• Collaborate with clients and internal teams to resolve billing discrepancies and payment issues.</p><p>• Apply cash to ensure accurate posting of payments.</p><p>• Maintain detailed records of all collection efforts and communications.</p><p>• Develop and implement effective collection strategies to minimize delinquencies.</p><p>• Provide regular updates and reports to management regarding collection status and outcomes.</p><p>• Ensure compliance with company policies and relevant regulations in all collection activities.</p><p>• Support the development of process improvements to enhance the efficiency of collection operations.</p><p><br></p><p>Opportunity offers a collaborative, sharp team and comprehensive benefits package! </p><p><strong><em>Contact Anna Parson at Robert Half </em></strong>for immediate and confidential consideration or Apply Now! </p>