<p>We are looking for an experienced Intake Director to oversee a busy intake function for a plaintiff-side practice in New York. This role focuses on strengthening team performance, improving the prospective client experience, and increasing the effectiveness of case intake processes. The ideal candidate brings strong leadership skills, sound judgment in evaluating new matters, and the ability to guide a remote team in a fast-moving legal environment. </p><p><br></p><p>Responsibilities:</p><p>• Direct the day-to-day work of a remote intake team managing a large volume of new inquiries and consultation requests.</p><p>• Ensure prospective clients receive timely, compassionate, and clear communication across all intake channels.</p><p>• Assess potential personal injury and medical malpractice matters to determine viability and alignment with firm criteria.</p><p>• Analyze intake results by reviewing conversion trends, responsiveness, follow-up activity, and signed retainer outcomes.</p><p>• Establish clear performance expectations, accountability measures, and streamlined workflows to improve departmental efficiency.</p><p>• Coach and develop team members on consultative conversations, objection response techniques, and client-centered communication.</p><p>• Prepare and share recurring reports on key intake indicators, including lead quality, retention progress, and call-handling effectiveness.</p><p>• Partner with attorneys to arrange consultations and route suitable matters for prompt review and assignment.</p>
We are looking for an organized Office Manager to support daily administrative operations for a Contract position based in New York. This role is ideal for someone who can keep the office running smoothly, maintain clear communication across teams, and provide dependable front-office coordination. The successful candidate will help create an efficient workplace by managing essential office functions and handling routine operational needs effectively.<br><br>Responsibilities:<br>• Oversee day-to-day office activities to ensure an orderly, efficient, and detail-oriented work environment<br>• Manage incoming phone calls, route inquiries appropriately, and provide courteous assistance to visitors and staff<br>• Receive, sort, and distribute mail and deliveries in a timely manner<br>• Coordinate office supplies, vendor needs, and general administrative support to maintain uninterrupted operations<br>• Keep shared spaces organized and support scheduling or logistical needs for meetings and office activities<br>• Maintain records, correspondence, and routine documentation with accuracy and confidentiality
<p>We currently have an excellent opportunity for a highly-skilled and motivated office manager to lead operations at a growing healthcare company. Are you a deeply passionate self-starter who is looking to grow their career? Then we have a position for you.</p>
<p><strong><u>Jr. Operations Coordinator</u></strong> - Entry Level position</p><p><em>Direct-Hire / Permanent opportunity</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com</u></p><p><br></p><p>*Full-time, In-Office position M-F 5 days per week*</p><p><br></p><p>Robert Half has partnered with a valued client in their search of an entry level candidate for an open <strong><u>Jr. Operations Coordinator</u> </strong>position that they have available on their team. Ideal candidates will have 1-2+ years of administrative or customer service and/or office experience and is looking for a past-paced position to work in a team environment.</p><p><br></p><p>This is a direct-hire/permanent opportunity with a client of Robert Half.</p><p><br></p><p><em><u>Main responsibilities:</u></em></p><p>- Communicate with customers and suppliers on orders</p><p>- Schedule transportation requests from clients</p><p>- Assist with obtaining insurance and insurance renewals for vehicles</p><p>- Negotiate with insurance companies on damage and repair claims</p><p><br></p><p>Along with a full benefit package, 401k match, and paid time off, our client is able to offer a great and collaborative work culture and growth opportunities.</p><p><br></p><p><strong>For immediate consideration,</strong> please send a MS Word version of your resume to<u> Drew.Schroll@RobertHalf com</u>. All inquiries will remain confidential.</p>