<p><strong>Job Title:</strong> Collections Specialist</p><p><strong>Duration:</strong> 6-Month Temporary Assignment</p><p><strong>Location:</strong> Onsite, 4–5 days per week</p><p><strong>Job Overview:</strong></p><p>We are seeking a <strong>Collections Specialist</strong> with <strong>3+ years of experience</strong> to support our <strong>Accounts Receivable team</strong> on a <strong>6-month temporary basis</strong>. This role is ideal for someone with strong communication skills who is comfortable making a high volume of <strong>outbound calls and emails</strong> to follow up on outstanding balances. Experience with <strong>cash applications</strong> is preferred. Based on general knowledge.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage assigned accounts and perform collections outreach through outbound calls and emails. Based on general knowledge.</li><li>Follow up on past-due invoices and work with customers to secure timely payment. Based on general knowledge.</li><li>Investigate and help resolve billing discrepancies, short payments, and account issues. Based on general knowledge.</li><li>Maintain accurate records of collection activity, customer communication, and payment status. Based on general knowledge.</li><li>Partner with internal teams to resolve account issues and support the overall accounts receivable function. Based on general knowledge.</li><li>Assist with <strong>cash applications</strong> and related payment posting as needed. Based on general knowledge.</li></ul><p><br></p>
We are looking for a Collections Specialist to support receivables management and debt recovery efforts for a Long-term Contract position based in New York. This role focuses on maintaining timely collections, following up on outstanding balances, and helping preserve strong customer relationships through clear, effective communication. The ideal candidate brings practical experience in billing and collections, along with the ability to work accurately within QuickBooks and related accounts receivable processes.<br><br>Responsibilities:<br>• Monitor open accounts and contact customers regarding overdue balances using clear, consistent follow-up methods.<br>• Maintain accurate accounts receivable records in QuickBooks, including payment status updates and collection activity notes.<br>• Investigate outstanding invoices, resolve billing-related discrepancies, and coordinate with internal partners to support payment resolution.<br>• Apply established collection practices to reduce aging balances across commercial and consumer accounts.<br>• Communicate with customers by phone and email to secure payment commitments and document all interactions thoroughly.<br>• Review account history and recommend appropriate next steps when standard collection efforts do not resolve delinquent balances.<br>• Support ongoing billing and collection operations by tracking account status and identifying issues that may delay payment.