<p>We are looking for a Collections Specialist to support account recovery efforts for a long-term contract opportunity based in Uniondale, New York. This position focuses on managing a high volume of commerical collections while maintaining clear and detail-oriented communication with customers and internal teams. The ideal candidate will be comfortable reviewing account status, resolving payment issues, and using Excel to track collection activity and support reporting.</p><p><br></p><p>Responsibilities:</p><p>• Manage outreach to commercial accounts with past-due balances and work toward timely payment resolution.</p><p>• Review account histories, payment activity, and credit details to determine appropriate collection actions.</p><p>• Communicate with customers by phone and email to negotiate payment arrangements and address billing concerns.</p><p>• Maintain accurate records of collection efforts, customer responses, and next steps in internal tracking tools.</p><p>• Collaborate with internal departments to investigate disputed balances and clear outstanding issues affecting payment.</p><p>• Prepare and update collection spreadsheets, status reports, and aging summaries using Microsoft Excel.</p><p>• Monitor assigned accounts regularly to prioritize high-risk balances and escalate matters when needed.</p>
We are looking for a detail-oriented Collections Specialist to support receivables and credit activities for a long-term contract opportunity based in Waterbury, Connecticut. This role focuses on strengthening cash flow, evaluating customer creditworthiness, and maintaining strong communication with customers and internal teams. The ideal candidate brings a balanced understanding of collections, billing review, and account reconciliation while working accurately within established reporting and control standards.<br><br>Responsibilities:<br>• Manage collection efforts to improve incoming payments, reduce overdue balances, and help limit exposure to uncollectible accounts.<br>• Review customer financial information to assess risk and support appropriate credit limit decisions.<br>• Produce recurring credit and collections reporting and distribute updates to support informed business decisions.<br>• Evaluate new account applications by verifying trade references and reviewing commercial credit data sources.<br>• Escalate developing account concerns to management quickly so potential issues can be addressed early.<br>• Document customer interactions thoroughly and maintain clear, accurate account notes within company records.<br>• Communicate relevant credit matters to sales partners to support coordinated account management.<br>• Recommend and support improvements that enhance cash flow, streamline receivables activity, and strengthen collection practices.<br>• Assist with order-related activities and reconcile customer statements and billing discrepancies as needed.<br>• Follow internal controls, reporting expectations, audit support requirements, and other assigned operational initiatives.
<p><br></p><p><strong>Job Summary</strong></p><p>We are seeking a Collections Specialist to manage outstanding accounts and support the collection of past-due balances. This role will involve communicating with customers, researching account issues, and helping reduce delinquency while maintaining strong professional relationships. The ideal candidate is persistent, customer-focused, and highly organized. This is a 3+ month contract role! </p><p><strong>Key Responsibilities</strong></p><ul><li>Contact customers regarding past-due balances</li><li>Monitor aging reports and prioritize collection efforts</li><li>Research account discrepancies and payment delays</li><li>Collaborate with internal teams to resolve billing or account issues</li><li>Document collection activity and account status updates</li><li>Negotiate payment arrangements when appropriate</li><li>Support efforts to reduce delinquency and improve cash flow</li><li>Prepare reports related to collection activity and account trends</li></ul><p><br></p>