<p>Our client is seeking a <strong>Senior Service Desk Technician</strong> to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on <strong>customer service excellence, problem resolution, and continuous improvement </strong>within the IT environment.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Advanced Support</strong> – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.</p><p><strong>Customer Service</strong> – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.</p><p><strong>Reporting & Documentation</strong> – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.</p><p><strong>Continuous Learning</strong> – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.</p>
We are looking for a dedicated Help Desk Analyst to join our team in East Hartford, Connecticut. In this long-term contract role, you will provide technical support across a variety of platforms, including Android devices, Apple products, and enterprise systems. This is a fantastic opportunity to utilize your expertise in troubleshooting and configuration while contributing to the efficiency and reliability of IT operations.<br><br>Responsibilities:<br>• Provide technical support for Android devices, Apple products, and enterprise systems, ensuring timely resolution of issues.<br>• Configure, deploy, and manage devices and applications across various platforms.<br>• Troubleshoot network and system issues related to Cisco and Citrix technologies.<br>• Assist users with hardware and software challenges on Mac computers and other devices.<br>• Maintain accurate documentation of configurations, deployments, and resolutions.<br>• Collaborate with team members to improve IT processes and user experiences.<br>• Monitor system performance and implement proactive measures to minimize downtime.<br>• Educate end-users on best practices for device and application usage.<br>• Respond to help desk tickets and prioritize tasks based on urgency and impact.<br>• Perform regular updates and patches to ensure system security and stability.
We are looking for a dedicated Help Desk Analyst to join our team on a long-term contract basis. This role is based in New York, New York, and offers an exciting opportunity to provide technical support and assistance to end users. The ideal candidate will excel in troubleshooting and resolving technical issues, ensuring smooth daily operations.<br><br>Responsibilities:<br>• Provide end-user support by addressing technical issues and resolving service desk tickets efficiently.<br>• Troubleshoot and resolve problems related to Microsoft Windows 10 and other operating systems.<br>• Manage and maintain Active Directory accounts, including password resets and user access.<br>• Assist with basic troubleshooting of hardware, software, and network connectivity issues.<br>• Configure and support multi-factor authentication systems such as Cisco Duo.<br>• Document and track all support requests to ensure timely resolution and follow-up.<br>• Collaborate with team members to identify recurring issues and implement solutions.<br>• Deliver exceptional customer service while communicating technical solutions clearly to non-technical users.<br>• Ensure all support activities comply with established company policies and procedures.
We are looking for an experienced IT Support Specialist to join our team in New York, New York. This long-term contract position offers an opportunity to work in a dynamic non-profit environment where your technical expertise and customer service skills will make an impact. The role requires flexibility, as it involves in-person support four days a week and a 32-hour work schedule.<br><br>Responsibilities:<br>• Provide hands-on technical support for Mac computers, including troubleshooting hardware and software issues.<br>• Manage and resolve helpdesk tickets efficiently using a ticketing system.<br>• Deliver exceptional customer service by addressing user concerns and ensuring a smooth IT experience.<br>• Work independently to diagnose and resolve technical problems with minimal supervision.<br>• Collaborate with team members to ensure seamless IT operations and support.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Assist in onboarding and training users on system functionalities as needed.<br>• Adapt to changing schedules and priorities to meet organizational needs.
We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide essential technical support for both Mac and Windows systems, ensuring seamless operations for office and remote teams. This is a long-term contract position ideal for someone who thrives in a dynamic environment and takes pride in delivering high-quality customer service.<br><br>Responsibilities:<br>• Deliver Tier 1-2 technical support for Mac and Windows systems, with a primary focus on macOS environments.<br>• Manage and resolve service desk tickets efficiently using ServiceNow.<br>• Utilize Jamf to oversee and support macOS endpoints effectively.<br>• Provide technical assistance to both office-based and remote teams, ensuring uninterrupted operations.<br>• Collaborate with IT leadership and other departments to maintain consistent and reliable service delivery.<br>• Uphold exceptional standards of customer service, ensuring timely responses to technical issues.<br>• Troubleshoot and resolve issues related to Active Directory and Windows 10 systems.<br>• Document recurring technical problems and propose solutions to enhance system efficiency.
The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction while working within various computer applications and supports a work environment focused on continuously improving the overall success of the department. <br><br>Responding to requests for help from customers.<br>Troubleshooting and resolving difficult technical issues effectively and efficiently.<br>Prioritizing, evaluating, resolving and escalating calls as required.<br>Providing appropriately detailed and timely follow-up support with customers.<br>Submitting accurate and well-documented solutions consistently for inclusion in the knowledge base.<br>Recording every interaction with a customer into the service management system.<br>Instructing customers in the use of hardware, software and manuals.<br>Configuring and distributing hardware and software to customers in a timely manner.<br>Installing hardware and peripheral components such as monitors, keyboards, printers and disk drives on customers’ machines.<br>Loading specified software packages such as operating systems, word processing and all proprietary software programs into personal computers.<br>Configuring and troubleshooting network hardware and communication equipment, operating systems and personal computers.<br>Interacting with Active Directory for Moves, Adds, and Changes.<br>Configuring and maintaining VDI pools and troubleshooting issues with VDI.<br>Entering commands and observing system functions to verify correct system operation.<br>Recommending or performing minor remedial actions to correct problems identified.<br>Providing updates, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication<br>Monitoring new technologies and/or updates required to support the various systems currently in operation.<br>Self-assigning and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis.<br>Be on call for after-hours coverage as listed on a rotation schedule or as needed.<br>Maintaining medical confidentiality.<br>Performing miscellaneous duties as assigned as assigned by management.<br><br>QUALIFICATIONS<br><br>Ability to follow instructions and respond to managements’ directions accurately.<br>Proven skills in advanced computer troubleshooting, analysis, critical thinking and problem solving skills.<br>Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.<br>Demonstrated skills in accuracy and thoroughness paying close attention to detail. Looks for ways to improve and promote quality and monitors own work to ensure quality...
We are looking for an experienced IT Service Desk Administrator to join our team in New York, New York. In this Contract-to-Permanent role, you will provide technical support and troubleshooting for end-users, ensuring smooth operation of IT systems and devices. This position requires a strong background in desktop support, network troubleshooting, and a variety of IT tools and platforms.<br><br>Responsibilities:<br>• Provide comprehensive technical support for hardware, software, and network-related issues.<br>• Manage and resolve tickets through the ServiceNow platform, ensuring timely follow-up and resolution.<br>• Troubleshoot and support mobile devices, including Apple and Android systems.<br>• Perform network troubleshooting to identify and resolve connectivity issues.<br>• Administer and maintain Active Directory, including user account management.<br>• Support and maintain printers, ensuring functionality and addressing any technical problems.<br>• Assist in the setup, configuration, and maintenance of Microsoft products and applications.<br>• Follow ITIL processes to deliver high-quality service management.<br>• Collaborate with team members to improve IT support processes and end-user satisfaction.
We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide technical support to ensure smooth operations across various systems and platforms. This is a long-term contract position offering the opportunity to work in a dynamic environment and contribute to the success of both on-site and remote teams.<br><br>Responsibilities:<br>• Deliver Tier 1-2 technical support for macOS and Windows systems, with a focus on a Mac-dominant environment.<br>• Effectively manage and resolve support tickets using ServiceNow.<br>• Utilize Jamf to administer and maintain macOS endpoints.<br>• Provide technical assistance to the New York office and remote teams.<br>• Collaborate with IT leadership and cross-functional teams to enhance service consistency.<br>• Uphold high standards of customer service while addressing technical issues promptly and efficiently.
<p><strong><em><u>This is a PART-TIME ROLE!!</u></em></strong></p><p><br></p><p><strong>Shift Schedule:</strong></p><ul><li>Part-time: Tuesday, Wednesday, and Thursday</li><li>Hours: 7:30 AM – 4:30 PM</li><li>Schedule based on busy office days</li></ul><p><strong>Job Summary:</strong></p><p>The Workplace Experience Coordinator provides exceptional front-of-house services to employees and guests. This role ensures a welcoming and professional environment by managing reception services, wayfinding, lobby appearance, visitor tracking and reporting, refreshments, campus tours, meeting support, and various workplace services as needed.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Warmly greet all employees and visitors entering the facility.</li><li>Answer phone calls in a professional and friendly manner.</li><li>Manage and maintain accurate records and logs of service requests.</li><li>Provide timely and thorough responses to employee and visitor inquiries.</li><li>Coordinate and confirm recreational, dining, and business activities.</li><li>Represent the Workplace Concierge team as the point-of-contact for the facilities team.</li><li>Follow and support property-specific security and emergency procedures.</li><li>Respond calmly and efficiently to emergency situations and make appropriate notifications.</li><li>Assist with mail and package handling, including shipping and cleaning support.</li><li>Provide support with event coordination including setup, breakdown, and delivery of supplies.</li><li>Assist with onboarding and workplace services such as office supplies and maintenance work orders.</li></ul><p><br></p>
Key Responsibilities<br>Act as a trusted IT advisor to New York office employees, providing expert support and guidance across all levels.<br>Deliver responsive and effective support for Windows 11, Office 365, and collaboration tools including Microsoft Teams.<br>Administer and maintain Microsoft cloud services including Azure, Intune, Exchange Online, Defender, and Entra ID.<br>Manage service desk tickets, ensuring timely resolution and high-quality user experience.<br>Monitor and maintain the performance and availability of servers, storage, databases, and communication systems.<br>Troubleshoot and resolve LAN/WAN connectivity issues; escalate to vendors when necessary.<br>Support Cisco networking infrastructure and ensure reliable network operations.<br>Maintain IT security protocols, including firewall management, anti-virus protection, and access control.<br>Perform patch management, system installations, and configuration of Windows servers and desktops.<br>Maintain accurate technical documentation and contribute to IT policy and procedure updates.<br>Lead inventory management for IT assets, ensuring accurate records and best practices.<br>Required Skills & Experience<br>2–4 years of experience in IT operations or system administration.<br>Proficiency in:<br>Windows 11, Office 365, Azure, Intune, Exchange Online, Defender, Entra ID<br>Cisco Networking, LAN/WAN infrastructure<br>Network protocols including TCP/IP, DNS, DHCP<br>Strong troubleshooting and diagnostic skills across hardware, software, and cloud environments.<br>Excellent communication and customer service skills, with the ability to support executive-level users.<br>Experience with firewall technologies (SonicWALL preferred) and endpoint protection.<br>Ability to work independently and collaboratively in a fast-paced, detail oriented environment.
<p>Are you an organized, personable, and proactive individual looking to make a difference in patient care? We are seeking a <strong>Medical Front Desk Specialist</strong> to join our healthcare team and provide outstanding service to patients, staff, and providers.</p><p>As the first point of contact for patients, the role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. If you are bilingual and have a knack for creating smooth experiences for people, we want to hear from you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Patient Check-In/Check-Out:</strong> Greet patients warmly upon arrival, maintain accurate registration details, and manage documentation for check-out procedures.</li><li><strong>Insurance Verification:</strong> Verify patient insurance benefits and handle all related inquiries for accurate processing.</li><li><strong>Appointment Scheduling:</strong> Coordinate patient scheduling, manage cancellations/rescheduling, and assist with appointment reminders.</li><li><strong>Receptionist Duties:</strong> Answer phones promptly, handle inquiries professionally, and triage calls as needed.</li><li><strong>Document Management:</strong> Fax, scan, and file medical records effectively while maintaining patient information confidentiality (Source: HIPAA standards).</li><li><strong>Copay Collection:</strong> Process patient payments and provide receipts for financial transactions accurately.</li><li><strong>Greeting Patients and Providers:</strong> Provide welcoming and attentive support to all visitors, ensuring a positive experience.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent required; additional education in healthcare or administration is a plus.</li><li>Previous experience in a medical front office or similar healthcare setting preferred.</li><li>Proficiency in using medical scheduling software and Microsoft Office (Word, Excel, and Outlook).</li><li>Bilingual (English and [Specify Second Language]), with strong communication and interpersonal skills.</li><li>Familiarity with insurance verification processes and billing procedures is highly desirable.</li><li>Ability to multitask and remain calm under pressure in a busy healthcare environment.</li></ul><p><br></p>
<p> ESSENTIAL DUTIES/RESPONSIBILITIES Job Postings and Offer Letters Support the Talent process by posting job announcements on internal and external job boards. Draft offer letters for all positions. ATS updates and job boards Maintain applicant tracking system (ATS) and ensure all candidate information is accurately documented Maintain the ATS, user access permissions and roles, and troubleshoot system related issues Resolve and troubleshoot applicant questions via the talent acquisition job posting inbox Liaise with external partners and job boards for support and upgrades Supporting contract hires (15%) Support contract staff hiring process with staffing agencies and hiring managers TAD support and training Provide administrative support to the Talent department, including preparing reports and maintaining talent acquisition metrics Facilitate staff trainings to Talent Acquisition Specialists, hiring managers, and other users on how to effectively utilize the ATS Maintain Talent SharePoint site and update records and documentation in OneDrive detail oriented Development and other duties as assigned Participate in continuous detail oriented development Continuously learn about forms of bias in the workplace and demonstrate affirmative behaviors that support an inclusive work environment Other duties as assigned</p>
<p><strong>*Permanent* Tax Administrative Assistant</strong></p><p> <strong>Location:</strong> New Haven, CT (Onsite, Full-Time)</p><p> <strong>Salary:</strong> $60,000–$70,000 (paid hourly) -Depending on Experience</p><p><br></p><p><br></p><p><br></p><p>We are currently seeking a dedicated <strong>Tax Administrative Assistant</strong> to join our client's team in <strong>New Haven, CT</strong>. This is a <strong>full-time, onsite</strong> role offering a blend of front desk responsibilities and critical back-end administrative support for the firm's tax professionals.</p><p>As one of the first point of contact for clients, you’ll play a key role in representing the firm’s professionalism and customer-first approach, while also managing sensitive tax-related documentation with accuracy and discretion.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Front Desk Duties:</strong></p><ul><li>Answer and route incoming phone calls professionally</li><li>Greet clients and visitors with a welcoming demeanor</li><li>Assist clients with general inquiries and follow-up items</li><li>Manage appointment scheduling and client check-ins</li></ul><p><strong>Administrative & Back-End Support:</strong></p><ul><li>Collect, organize, and verify tax documents for preparers</li><li>Maintain client records and ensure accurate data entry</li><li>Utilize Microsoft Excel to manage and track financial data</li><li>Support office operations and help ensure deadlines are met</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li><strong>3+ years of administrative experience</strong> in a professional office setting </li><li>Strong proficiency in <strong>Microsoft Excel</strong> is required</li><li>High attention to detail with the ability to manage multiple priorities</li><li>Adaptable and comfortable in a <strong>fast-paced environment</strong></li><li>Excellent communication and organizational skills</li><li>Experience in a tax or financial services environment is a plus</li></ul><p><br></p><p><strong>Compensation/Benefits/Highlights:</strong></p><ul><li>Competitive salary based on experience ($60K–$70K)</li><li>Full benefits package including 401k</li><li>Supportive, employee-focused work culture</li><li>Opportunity for long-term stability and professional growth</li></ul><p><br></p><p><strong>To Apply:</strong></p><p> Please submit your resume here or email to Daniele.Zavarella@roberthalf com!</p>
<p>Job Summary:</p><p><br></p><p>We are seeking a skilled and motivated System Engineer to join our team in New York City. As a System Engineer, you will be responsible for maintaining and optimizing our IT infrastructure, ensuring the smooth operation of our systems, and providing technical support to end-users. The ideal candidate should have 5+ years of experience in system administration, with a strong focus on Azure, Windows, Active Directory, VMware, Barracuda Backups Appliance, SAN Nimble storage, and MFT/SFTP technologies.</p><p><br></p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>Manage and maintain the company's IT infrastructure, including servers, storage systems, network devices, and related components.</p><p>Monitor and troubleshoot system performance, ensuring high availability and reliability of all systems.</p><p>Configure and administer Azure cloud services, including virtual machines, storage, networking, and security.</p><p>Oversee the Windows server environment, including installation, configuration, and maintenance of servers and services.</p><p>Manage Active Directory, including user accounts, group policies, security permissions, and domain services.</p><p>Perform virtualization tasks using VMware, including server provisioning, virtual machine management, and troubleshooting.</p><p>Administer and monitor Barracuda Backups Appliance for data backup and recovery operations.</p><p>Maintain and support SAN Nimble storage systems, ensuring optimal performance and availability.</p><p>Collaborate with cross-functional teams to implement and maintain secure file transfer protocols (MFT) and secure file transfer protocol (SFTP) solutions.</p><p>Perform system upgrades, patches, and security updates in accordance with industry best practices.</p><p>Provide technical support to end-users, resolving issues related to hardware, software, and network connectivity.</p><p>Create and maintain documentation related to system configurations, procedures, and troubleshooting guides.</p><p><br></p><p><br></p><p><br></p>
<p><strong>Financial Planning & Analysis Associate</strong></p><p> <strong>Norwalk, Connecticut</strong> (Hybrid – Primarily Remote)</p><p><br></p><p><strong>About the Role</strong></p><p>Our client is seeking a motivated <strong>Financial Planning & Analysis (FP& A) professional</strong> with 1–3 years of experience who’s eager to grow within a collaborative and supportive environment. This is an excellent opportunity for someone looking to expand their career in financial analysis and gain exposure to high-level corporate finance functions.</p><p><br></p><p><strong>Why You’ll Love It Here</strong></p><ul><li><strong>Career Growth:</strong> Junior-level role with strong advancement potential</li><li><strong>Supportive Team:</strong> Comprehensive training and mentorship</li><li><strong>Great Benefits:</strong> Medical, Dental, Vision, and 401(k) with company match</li><li><strong>Work-Life Balance:</strong> Primarily remote, with only <strong>3 days on-site</strong></li></ul><p><strong>What You’ll Do</strong></p><ul><li>Analyze monthly results by comparing actual performance vs. forecasts, prior periods, and key benchmarks</li><li>Prepare pricing summaries and ensure accurate, timely financial tracking</li><li>Develop monthly reports comparing budgeted vs. actual fixed operating expenses</li><li>Use <strong>Power BI</strong> dashboards for data visualization and enhanced reporting</li><li>Conduct ad hoc financial analyses to support strategic business decisions</li><li>Partner with cross-functional teams to forecast and project fixed operating expenses</li></ul><p><br></p><p><br></p>
<p>Our client, a highly innovative company in the luxury retail space, is seeking a Senior Accountant to join their dynamic team. As a Senior Accountant, you’ll be a critical part of the accounting operations—handling everything from monthly close and journal entries to preparing financial reports and partnering cross-functionally on new initiatives. You'll dive into reconciliations, support budget planning, manage commissions/bonuses, and help ensure compliance with GAAP and tax requirements.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Lead month-end and year-end close processes</p><p>· Reconcile bank, credit card, inventory, and fixed asset accounts</p><p>· Prepare and post journal entries, accruals, amortizations, and adjustments</p><p>· Manage sales commission and bonus payouts</p><p>· Support financial reporting, audits, and compliance</p><p>· Collaborate with AP, FP& A, and other departments to drive process efficiency</p><p>· Produce insightful variance analysis and department-level financials</p><p><br></p><p>For immediate consideration please email Ben.Turnbull@roberthalf.</p>
<p>Robert Half Financial Services is recruiting for a Money Market/Repo Associate Trader role for a global boutique Bank firm located in midtown Manhattan. Our client requires 2+ years Money Market or Repo Trade Operations experience at a Bank, with knowledge of MM, Repo, FX products. Experience using Opics system is advantageous. This role is hybrid remote requiring 2 days per week in the midtown Manhattan office.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Price fix/floating rate notes based on swap, credit risk and yield curve considerations</li><li>Price Repo collateral based on specific issue and technical factors in the treasury market</li><li>Price USD/FX Depo Swap based on exchange rates</li><li>Other financial instruments that the Branch considers strategically appropriate</li><li>Forecast running cash position and calculate how each transaction influences current and future cash flows</li><li>Maintain Repo I/O ratio in conjunction with internal limits</li><li>Maintain DTC clearing fund requirements and prevent any limit breaches</li><li>Develop relationship with counterparties (inter-Bank, Dealers, FICC, MMF, and FRB)</li><li>Participate in meetings/events where the market participants participate and make/keep relationships with them</li><li>Inputting transactions into the Opics System</li><li>Perform daily settlement of the Bank’s balances with Branch’s primary bank, assuring positive balances and no over drawn accounts</li><li>Execute all short-term funding needs and trading activities within authorized limits</li><li>Make FICC margin call RINGI</li><li>Make transaction RINGI reports</li><li>Monitor credit lines for potential problems and devise solutions to minimize the Branch’s risk exposure</li><li>Acquire and analyze market information and share with the TR group and management when needed</li><li>Control, reconcile and adjust the Opics system, ensuring accuracy of all cash trader’s details</li><li>Quote rates to our Loan Group and accommodate their funding/repayment needs and adjustments</li><li>Make internal tickets of loan transactions for the Operation Group</li><li>Prepare and secure all necessary documents in accordance with internal compliance guidelines</li><li>Prepare “Know Your Customer Questionnaire” for new counterparties</li><li>Participate in various projects at the beginning stage and make suggestions</li></ul><p><br></p>
<p>Staff Accountant</p><p><br></p><p> <strong>Location:</strong> Westport | Hybrid options down the line</p><p> <strong>Type:</strong> Full-Time </p><p><br></p><p><strong>About the Opportunity:</strong></p><p>A growing manufacturing and design company is seeking a Staff Accountant to join its accounting team. This role supports the Controller and broader finance group with day-to-day operations and plays a key role in maintaining accurate, compliant financial records. It’s a great opportunity for a motivated accounting professional who enjoys working in a dynamic, hands-on environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and post journal entries; maintain and reconcile general ledger accounts</li><li>Assist with monthly close and financial reporting</li><li>Reconcile and review balance sheet accounts</li><li>Review and process employee expense reports; ensure compliance with company policies</li><li>Monitor and analyze expenditures to identify cost-saving opportunities</li><li>Assist with audit preparation and liaise with external auditors</li><li>Analyze financial results and recommend process improvements</li></ul><p><strong>Compensation & Benefits:</strong></p><ul><li>Competitive health insurance package</li><li>3 weeks PTO to start</li><li>401(k) with company match up to 4%</li></ul><p><strong>Why This Role:</strong></p><ul><li><strong>This is an excellent opportunity to expand your accounting experience in a collaborative, growth-oriented organization. You’ll gain exposure to multiple areas of accounting while supporting leadership in driving efficiency and accuracy across the business.</strong></li></ul>
We are looking for a skilled Desktop Support Analyst to join our team in New Haven, Connecticut. In this long-term contract position, you will play a pivotal role in maintaining and optimizing desktop systems, ensuring seamless hardware and software functionality. This role is an excellent opportunity for someone who thrives in a hands-on technical environment within the healthcare industry.<br><br>Responsibilities:<br>• Provide comprehensive support for over 500 endpoints, addressing a wide range of issues including software installations and hardware repairs.<br>• Perform imaging of organizational and Entra machines to ensure proper configuration and deployment.<br>• Deploy and provide ongoing support for workstations and mobile devices.<br>• Assist with both in-person and virtual meeting setups, ensuring smooth operations.<br>• Troubleshoot and resolve issues related to desktop hardware and software.<br>• Utilize Active Directory to manage user accounts and permissions effectively.<br>• Maintain and upgrade systems to ensure compatibility with the latest versions of Windows 10.<br>• Collaborate with team members to improve processes and enhance overall efficiency.
<p>Are you an experienced audit leader ready to shape the next frontier of finance technology? Our client, a rapidly growing Tech Company, is currently looking for a Managing Director of Audit Solutions — a high-impact role for a world-class audit professional passionate about innovation, transformation, and team leadership.</p><p><br></p><p>As Managing Director of Audit Solutions, you'll leverage years of deep public company audit experience to help build and scale cutting-edge, end-to-end financial technology solutions. You’ll partner closely with top-tier Technology teams to translate complex regulatory requirements into elegant, effective tech products — and lead a team to bring them to life. If you're ready to move beyond compliance and into strategic innovation, this role offers a career-defining opportunity.</p><p><br></p><p>Key Responsibilities:</p><p>· Design the Future: Use your technical expertise to inform the development of advanced audit technologies, from concept to client deployment.</p><p>· Bridge Audit & Tech: Collaborate with cross-functional teams to identify where technology can elevate audit quality and efficiency.</p><p>· Be the Expert: Serve as the go-to authority on auditing standards (AICPA, PCAOB, SOX 302/404), ensuring tools meet and exceed regulatory expectations.</p><p>· Ensure Excellence: Oversee rigorous testing and validation of audit solutions to guarantee accuracy, reliability, and scalability.</p><p>· Lead with Vision: Build, mentor, and lead a high-performing team of audit and tech professionals to execute on strategic goals.</p><p>· Stay Ahead: Keep the organization on the cutting edge by monitoring regulatory changes and industry innovations — and integrating them into products.</p><p><br></p><p>For immediate consideration please email Ronny.Cohen@roberthalf.</p>
Customer Support Coordinator<br>First point of contact to greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Strong professional verbal and written communication skills required to provide the best possible first impression and ensure a positive experience. Assist Customer Service team and other staff members with administrative tasks including data entry and general email distribution as well as other duties as needed.<br>RESPONSIBILITIES: <br>• Professionally and effectively communicate and greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Take messages and provide basic information to callers as needed.<br>• Screen and distribute general email and voicemail inquiries to appropriate person or department.<br>• Assist Customer Service team with data entry related to orders, customer account records and RMA’s.<br>• Assist with distributing RMA Repair estimates to customers, provide status updates and direct customer inquiries to the appropriate person or department as needed.<br>• Maintain office supplies for Customer Service teams.<br>• Monitor incoming faxes and route accordingly.<br>• Other duties or responsibilities as required<br>REQUIREMENTS:<br>• High School/GED, College preferred<br>• Minimum of 2 years of relevant Reception, Coordinator or Administrative experience in a Customer Service oriented environment preferred<br>• Individual contributor with general supervision<br>• Working knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)<br>• Knowledge of audio/ video conferencing systems i.e. Teams/Zoom preferred<br>• Knowledge of ACD telephony systems preferred<br>• General understanding of customer service principles and practices, including being attentive, empathetic and responsive.<br>• Ability to communicate technical information.<br>• Exceptional verbal and written communication skills to effectively communicate with customers, clients, vendors and employees.<br>• Ability to multitask and manage high volume phone calls and emails.<br>• Ability to handle conflict resolution or irate customers in a calm and professional manner to provide solutions or escalate accordingly.<br>• Flexibility and adaptability to changing circumstances, new technologies, processes and priorities.<br>• Strong ability to adapt quickly to department schedules and company’s changing needs.<br>• Strong prioritization skills required to quickly analyze a situation and determine best course of action or if escalation is required.<br><br>PHYSICAL REQUIREMENTS (lifting, maneuvering, standing, sitting, as applicable)<br>• Long hours sitting and using office equipment (Extended periods of sitting during the course of a typical workday/Greater than 4 hours? (use quantifiable numbers/no grey area)<br>• Must be able to remain in a stationary (stand or sit) position 75% of the working shift.<br>• Continually operates a computer and other office productivity machinery, such as copy machine, computer printer.<br>• Business Hours – Monday – Friday 8:30 am -5:30 pm
<p> </p><p><strong>About the Firm: </strong></p><p>Our client is a boutique law firm based in New York City, focusing on international and domestic corporate and litigation matters.</p><p><strong> </strong></p><p><strong>Position Summary:</strong></p><p>We are seeking a Paralegal with at least <strong>2 years of litigation experience</strong> to support our attorneys in a variety of <strong>commercial litigation matters</strong> in New York State and Federal courts, as well as in litigation involving other U.S. and foreign jurisdictions and arbitration.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Draft notices, discovery requests, certificates, and other routine legal documents for attorney review</li><li>E-file documents in state and federal courts</li><li>Conduct factual research and basic legal research independently</li><li>Perform cite-checking and proofreading of legal briefs</li><li>Assist attorneys during court appearances and trials</li><li>Prepare exhibits for depositions, trials, and hearings</li><li>Organize case binders and materials for various proceedings</li><li>Communicate with court personnel across jurisdictions</li><li>Review, organize, and prepare documents for production</li></ul><p><strong> </strong></p>
<p>Are you an experienced audit professional with a sharp eye for technical detail and a passion for transforming the status quo? Our client, a cutting-edge Tech organization is seeking a Director of Audit Solutions to join their forward-thinking team. This is more than an audit role — it’s an opportunity to directly influence how the audit profession advances in a digital-first world.</p><p><br></p><p>As Director of Audit Solutions, you’ll bring deep expertise in auditing standards (including AICPA, PCAOB, and SOX 302/404) to a collaborative, fast-moving environment where your voice and vision will help shape next-generation audit technology. You’ll work closely with both clients and the Technology team to build smart, scalable solutions that enhance audit quality, efficiency, and compliance.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Serve as a technical expert on auditing standards and best practices.</p><p>· Partner with the Technology team to design and implement breakthrough audit tools.</p><p>· Translate complex audit requirements into practical, user-friendly solutions.</p><p>· Lead the testing and validation of new tools to ensure quality, reliability, and compliance.</p><p>· Stay ahead of industry trends and regulatory changes to future-proof our solutions.</p><p>· Act as a trusted advisor to both internal teams and clients, delivering insights that drive real value.</p><p><br></p><p>For immediate consideration please email Ronny.Cohen@roberthalf.</p>
<p><strong>Staff Accountant </strong>- Milford CT</p><p><strong>Reference ID:</strong> BR0013307998</p><p><strong>Contact:</strong> Brittany Rizzo / [email protected]</p><p><br></p><p>Our growing client is adding a staff accountant to their team! In this role, you will play a key part in managing financial records, ensuring compliance with tax regulations, and supporting accurate reporting processes. This position offers an opportunity to contribute to the financial health of the organization while honing your accounting skills, and working under a top notch Controller. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare and review corporate tax returns to ensure compliance</p><p>• Manage sales tax filings and address related inquiries.</p><p>• Post and reconcile journal entries to maintain accurate financial records.</p><p>• Maintain and update the general ledger to reflect all transactions accurately.</p><p>• Assist with month-end close processes, including account reconciliations and reporting.</p><p>• Analyze financial data and prepare reports for management review.</p><p>• Collaborate with team members to improve accounting processes and procedures.</p><p>• Support audits by providing necessary documentation and information.</p><p>• Monitor and ensure adherence to company accounting policies.</p><p>• Backup for accounts payable, accounts receivable and payroll functions as needed</p>
<p>Our client, a well-established and highly successful Media & Events company is currently seeking a Senior Financial Analyst to join a high-impact Finance team. This is more than just a number-crunching role—you’ll be a key strategic partner, helping steer the direction of a dynamic business that sits at the heart of global finance. As a Senior Analyst, you’ll be at the forefront of strategic decision-making and financial planning. You’ll partner with leaders across the business to deliver insights, optimize performance, and guide investments in growth. </p><p><br></p><p>Key responsibilities include:</p><p>· Building and refining sophisticated financial models to support revenue growth and cost efficiency strategies.</p><p>· Collaborating with Sales & Sales Ops to design and execute commission plans, analyze performance, and support day-to-day operations.</p><p>· Preparing impactful presentations, board decks, and financial reports for senior leadership and external stakeholders.</p><p>· Leading budgeting, forecasting, and performance tracking for the division or group.</p><p>· Driving continuous improvements in financial reporting tools and processes to enhance business intelligence and cross-functional collaboration.</p><p>· Supporting monthly close and reconciliation in partnership with accounting, including operating cash flow forecasting.</p><p>· Taking ownership of special projects and ad hoc analysis requested by senior leadership.</p><p><br></p><p>For immediate consideration please email your resume to Ben.Turnbull@roberthalf.</p>
