<p>We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Fort Worth, Texas. In this role, you will provide technical assistance and support across multiple sites, addressing IT-related issues and ensuring seamless operations. This position involves collaborating with onsite team members and occasionally traveling to other locations.</p><p><br></p><p><strong>Title: L1 Helpdesk </strong></p><p><strong>Location: Fort Worth, Tx </strong></p><p><strong>Duration: 2-3 months </strong></p><p><strong>Pay: $25-28 per hour </strong></p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to service desk tickets, resolving technical issues in a timely manner.</p><p>• Provide support for Google Workspace applications, assisting users with troubleshooting and functionality.</p><p>• Manage Active Directory tasks, including password resets and account maintenance.</p><p>• Diagnose and resolve network connectivity problems for end users.</p><p>• Offer remote desktop support to address software and hardware issues.</p><p>• Collaborate with team members to ensure consistent IT support across multiple locations.</p><p>• Maintain clear communication with employees regarding technical solutions and updates.</p><p>• Travel to satellite sites as needed, with mileage reimbursement provided.</p><p>• Document solutions and maintain accurate records within ServiceNow or other ticketing systems.</p><p>• Adhere to scheduled shifts and provide reliable support during operating hours.</p>
We are seeking a skilled Medical Biller/Collections Specialist to join our team in Dallas, Texas. In this Contract to permanent position, you will play a critical role in managing accounts receivable, ensuring accurate insurance filings, and maintaining compliance with healthcare regulations. This opportunity is ideal for professionals who excel in a fast-paced healthcare environment and possess strong organizational and communication skills.<br><br>Responsibilities:<br>• Analyze and manage daily work queues for accounts that are overdue by more than 31 days.<br>• Audit account details to confirm proper insurance filings and verify patient balances before initiating collection efforts.<br>• Monitor aging reports and determine the status of unpaid claims starting from the 45th workday after the date of service.<br>• Submit appeals using approved templates and forward medical or coding denials to the QA Department for review.<br>• Facilitate secondary insurance filings and ensure explanations of benefits are properly documented.<br>• Establish payment arrangements with patients, adhering to timelines and policies.<br>• Conduct skip tracing for accounts requiring additional investigation.<br>• Send collection letters or statements to patients in accordance with office policies.<br>• Maintain a secure and organized workspace in compliance with privacy laws, including HIPAA regulations.<br>• Collaborate with the Manager and Compliance Committee to uphold the organization’s Compliance Program.
<ul><li>Serve as an escalation point for IT Managers and provide backup support when needed.</li><li>Act as a delegate for the Director of Enterprise Applications, including supervisory responsibilities and meeting facilitation.</li><li>Identify opportunities to optimize IT processes and workflows; lead and participate in process improvement initiatives.</li><li>Mentor IT Managers and application team members, fostering skill development and readiness for complex assignments.</li><li>Oversee management of EHR Access, Health Information Management (HIM), and Revenue Cycle teams.</li><li>Ensure application teams follow best practices for documentation, version control, change management, and testing.</li><li>Build and lead Access, HIM, and Revenue Cycle solution teams, ensuring effective participation in projects and support activities.</li><li>Maintain strong communication with providers, business units, clinical departments, and IT leadership.</li><li>Promote responsive customer service and maintain collaborative relationships across IT and operational leadership.</li><li>Ensure timely resolution of Help Desk incidents and change requests assigned to the application team.</li><li>Act as an escalation point for application support issues during business hours and after-hours.</li><li>Foster a culture of teamwork, customer service excellence, and continuous improvement in application adoption and efficiency.</li><li>Define roles, responsibilities, and priorities for application teams.</li><li>Lead and participate in vendor and product evaluations, comparisons, and selections.</li><li>Attend and facilitate meetings and committees as directed.</li><li>Maintain professional development through training, workshops, and industry affiliations to stay current with trends and certifications.</li><li>Serve as the primary contact for operational and clinical leadership regarding patient financial systems implementation and support.</li><li>Collaborate with stakeholders to enhance and support EHR applications.</li><li>Coordinate workflow assessments and design sessions.</li><li>Participate in system configuration, development, testing, patch validation, and application training.</li><li>Lead estimation and prioritization efforts for optimization projects.</li><li>Maintain expertise in EHR architecture and system changes over time.</li><li>Adhere to governance, change management, project management, incident management, and security standards.</li></ul>
<p>We are seeking a detail-oriented <strong>Contract Analyst</strong> with a strong background in <strong>healthcare contracting</strong> and proven experience in <strong>redlining and negotiation </strong>for a . The ideal candidate will be responsible for reviewing, analyzing, and negotiating a variety of healthcare-related agreements to ensure compliance, mitigate risk, and align with organizational objectives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Contract Review & Analysis:</strong></p><ul><li>Examine healthcare-related contracts (provider agreements, vendor contracts, payer agreements, etc.) for accuracy, compliance, and risk exposure.</li><li>Identify and resolve discrepancies, ambiguities, and unfavorable terms.</li></ul><p><strong>Redlining & Negotiation:</strong></p><ul><li>Draft and redline contract language to protect organizational interests.</li><li>Collaborate with internal stakeholders and external parties to negotiate terms and conditions effectively.</li></ul><p><strong>Compliance & Risk Management:</strong></p><ul><li>Ensure contracts adhere to applicable laws, regulations, and organizational policies (HIPAA, Stark Law, Anti-Kickback Statute, etc.).</li><li>Assess potential risks and recommend mitigation strategies.</li></ul><p><strong>Documentation & Reporting:</strong></p><ul><li>Maintain accurate records of contract versions, negotiations, and approvals.</li><li>Prepare summaries and reports for leadership on contract status and key provisions.</li></ul><p><strong>Cross-Functional Collaboration:</strong></p><ul><li>Work closely with legal, finance, procurement, and operational teams to align contract terms with business objectives.</li></ul><p>The applicant needs to be local with one day in office, which is Wednesday’s.</p>
