We are looking for a dedicated Customer Service Representative to join our service-oriented team in Midlothian, Texas. In this long-term contract position, you will play a pivotal role in assisting customers, resolving warranty issues, and supporting field personnel. This role requires strong communication skills, excellent organizational abilities, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Address customer inquiries and efficiently resolve warranty and service-related issues.<br>• Coordinate and dispatch work orders to field technicians based on customer needs and urgency.<br>• Process billing tasks, including preparing quotes and purchase orders for invoicing.<br>• Maintain up-to-date and accurate house files through consistent data entry.<br>• Provide timely follow-up with homeowners and service technicians to ensure satisfaction.<br>• Order and track materials required to complete outstanding work orders.<br>• File warranty claims for replacement parts and ensure proper documentation.<br>• Support field personnel with administrative tasks and logistical coordination.<br>• Ensure customer expectations are met or exceeded through effective communication and problem resolution.
We are looking for a highly organized and detail-oriented Logistics Clerk to join our team in Haltom City, Texas. In this long-term contract position, you will play a key role in managing customer accounts, ensuring timely responses to inquiries, and maintaining high standards of customer service. This role requires a proactive approach to problem-solving and a commitment to delivering exceptional service in a dynamic, fast-paced environment.<br><br>Responsibilities:<br>• Oversee and manage multiple customer accounts, ensuring all interactions and processes align with company standards.<br>• Handle logistics, contract management, and customer relations to maintain smooth operations and foster positive relationships.<br>• Communicate effectively with internal and external customers through both written and verbal channels.<br>• Process order entries from purchase orders and create accurate quotes following established procedures.<br>• Review contracts for accuracy, resolve discrepancies, and ensure compliance with company policies and guidelines.<br>• Utilize enterprise systems, such as SAP, to input and extract material data efficiently and accurately.<br>• Maintain and organize customer files using tools like SharePoint, ensuring records are up-to-date and accessible.<br>• Identify potential risks in contract changes and recommend solutions to mitigate impacts.<br>• Collaborate on special projects, addressing challenges and implementing improvements as needed.<br>• Stay informed about company products and procedures to provide accurate information and support to customers.
<p>We are offering a contract employment opportunity for a <strong><u>Part-Time Bilingual (Spanish) Receptionist</u></strong> in <strong>Downtown Dallas</strong>. You will be a crucial part of our team, providing exceptional customer service, managing patient appointments, and handling patient records. This <strong>part-time (18 hours per week) </strong>position offers an excellent opportunity to apply your administrative skills and customer service proficiency in a health-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the first point of contact for patients, greeting them promptly and professionally.</p><p>• Oversee the scheduling of patient appointments and ensure timely follow-ups.</p><p>• Handle confidential patient records with utmost discretion and compliance.</p><p>• Professionally address the needs and inquiries of inbound callers and patients.</p><p>• Assist the administrative staff with daily office needs.</p><p>• Provide translation services to assist staff and Spanish-speaking patients when necessary.</p><p>• Perform related clerical duties, including photocopying, faxing, and filing.</p>
We are looking for a detail-oriented and personable Receptionist to join our team in Dallas, Texas. This is a long-term contract position that requires excellent communication skills and the ability to manage a multi-line phone system efficiently. The ideal candidate will be highly organized, adaptable, and committed to delivering exceptional customer service.<br><br>Responsibilities:<br>• Greet visitors warmly and ensure they are directed to the appropriate person or department.<br>• Operate and manage a multi-line phone system, including answering inbound calls promptly and professionally.<br>• Handle switchboard operations for phone lines ranging from 1 to 10.<br>• Provide accurate information to callers and address inquiries effectively.<br>• Maintain a clean and organized reception area to create a welcoming environment.<br>• Assist with administrative tasks such as scheduling appointments and managing correspondence.<br>• Coordinate with team members to ensure seamless communication and operations.<br>• Uphold privacy and confidentiality standards when handling sensitive information.
We are looking for an organized and detail-oriented Receptionist to join our team on a contract basis in Dallas, Texas. In this role, you will serve as the first point of contact for visitors and clients, ensuring smooth communication and efficient operations. This position requires excellent communication skills and the ability to manage multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Greet visitors and clients warmly, ensuring they feel welcomed and attended to.<br>• Answer and direct calls using a multi-line phone system, transferring inquiries to the appropriate departments.<br>• Manage incoming and outgoing mail, sorting and distributing items efficiently.<br>• Handle the delivery of packages and documents while maintaining accurate records.<br>• Assist with administrative tasks, including managing sensitive and confidential information.<br>• Communicate effectively with managers and clients to address deadlines or job-related issues.<br>• Perform receptionist duties such as operating a switchboard and ensuring smooth office operations.<br>• Support additional projects as assigned, demonstrating flexibility and adaptability.<br>• Maintain a detail-oriented and organized front desk environment at all times.
