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14 results for Customer Experience Specialist in Corona, CA

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-04T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-04T00:00:00Z

Customer Service Representative

Ladera Ranch, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in California. This contract opportunity is well suited for someone who enjoys speaking with customers, gathering key information, and helping individuals move forward in the early stages of the loan process. The ideal candidate brings a service-focused mindset, strong communication skills, and the ability to stay organized in a fast-moving environment. Responsibilities: • Speak with prospective borrowers to gather initial information and create a strong first impression during each interaction. • Use a guided question process to evaluate basic lending qualifications such as income, credit profile, and borrowing intent. • Record customer details accurately in internal platforms, including CRM and loan-related systems. • Direct suitable applicants to the appropriate Loan Officer so the process can continue efficiently. • Manage a steady mix of inbound and outbound calls while meeting daily productivity and conversion goals. • Provide clear, effective communication that helps customers understand next steps and feel supported throughout the conversation. • Maintain organized records and complete data entry tasks with a high level of accuracy and attention to detail.
2026-06-17T00:00:00Z

Customer Service Representative

Carlsbad, CA
onsite
Temporary / Contract
21 - 23 USD / Hourly
A growing medical device company in Carlsbad is hiring a Customer Service Representative to support customer accounts, order processing, and client communication. This role is ideal for someone who enjoys helping people, solving problems, and serving as a trusted point of contact for customers. The company is looking for a professional and detail-oriented individual who can provide exceptional customer support while managing multiple priorities in a fast-paced environment.Position ResponsibilitiesCustomer Support & Account Management<ul><li>Respond to customer inquiries via phone, email, and online channels</li><li>Process orders, returns, and account updates accurately</li><li>Provide shipment updates, product information, and order status communication</li><li>Research and resolve customer concerns in a timely manner</li><li>Maintain detailed notes and records within customer management systems</li></ul>Administrative & Operational Support<ul><li>Coordinate with operations, logistics, and sales teams regarding customer requests</li><li>Assist with documentation, reporting, and account maintenance activities</li><li>Support process improvements related to customer experience and service delivery</li></ul>
2026-05-29T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Temporary to Hire
22.8 - 25.4 USD / Hourly
We are looking for a Customer Service Representative to support daily customer operations in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys balancing customer communication, order-related coordination, and accurate system updates in a busy office setting. The person in this role will help maintain product availability, partner with internal teams to keep deliveries on schedule, and provide responsive service across a high volume of inquiries. Responsibilities: • Monitor inventory status and confirm product availability to help meet customer order needs. • Coordinate with shipping personnel to track outbound orders and support timely delivery performance. • Enter and update customer and order information with a high degree of accuracy using alphanumeric data systems. • Respond to a steady flow of inbound calls and provide helpful, attentive assistance to customers. • Use Microsoft Dynamics AX to locate item details, verify product records, and support order-related questions. • Assist with order entry activities and maintain organized records for customer transactions. • Communicate with internal departments to resolve service issues and keep customers informed of order progress. • Support day-to-day administrative tasks that contribute to efficient customer service operations.
2026-06-17T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a Customer Service Representative to support clients in the health pharm/biotech industry from our California location. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment and enjoys guiding customers through questions, orders, and service concerns with professionalism and care. The person in this role will act as a dependable point of contact, coordinate with internal teams to bring issues to resolution, and help maintain a high standard of service for every interaction. Responsibilities: • Manage customer inquiries by phone and email, providing accurate information and a responsive service experience. • Take ownership of customer concerns from initial contact through final resolution, partnering with internal departments to ensure timely follow-up. • Process orders, support shipping and delivery updates, and assist with customer account setup activities as needed. • Use multiple business systems throughout the day to document activity, review account details, and complete service-related tasks. • Escalate recurring service issues or customer dissatisfaction to management with clear and timely feedback. • Contribute to assigned projects and provide support for additional operational needs as business demands change. • Maintain detailed and accurate records while handling data entry and customer documentation with care. • Support workload demands that may occasionally require overtime based on team or business needs.
2026-06-15T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-04T00:00:00Z

Customer Service Representative II

Carlsbad, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
Are you someone who thrives on solving problems, enjoys digging into technical issues, and takes pride in delivering an exceptional customer experience? We’re partnering with a growing organization looking for a Customer Service Representative II to serve as a trusted resource and brand ambassador for both internal teams and external customers. This is more than just a customer service role—this is your chance to become a go-to expert, helping customers navigate products and systems while ensuring every interaction reflects professionalism, efficiency, and care.What You’ll Be Doing<ul><li>Provide technical support and troubleshooting assistance to customers via phone, email, and internal channels</li><li>Respond to and resolve inquiries from both internal stakeholders and external clients in a timely, knowledgeable manner</li><li>Serve as a brand authority, ensuring consistent messaging and a high-quality customer experience</li><li>Document interactions, cases, and resolutions within the company’s CRM system</li><li>Partner cross-functionally with operations, sales, and technical teams to resolve complex issues</li><li>Utilize ERP and business management systems to track orders, updates, and customer data</li><li>Assist with general office and administrative support as needed</li></ul>
2026-06-16T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary / Contract
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-06-17T00:00:00Z

Digital Marketing Specialist

Irvine, CA
onsite
Temporary to Hire
26.9135 - 31.163 USD / Hourly
We are looking for a Digital Marketing Specialist to join a growing team on a contract-to-permanent basis. This role is ideal for a marketing specialist who combines strong campaign execution skills with strong written communication and a data-driven mindset. You will help elevate digital outreach efforts across paid and email channels while using performance insights to refine strategy and improve results. Responsibilities: • Develop and manage digital marketing initiatives across paid search, email, and related online channels to support business growth. • Create compelling marketing copy and campaign content that aligns with brand voice and engages target audiences. • Monitor campaign performance using analytics tools and translate findings into practical optimization recommendations. • Oversee Google Ads and search advertising activities, including campaign setup, budget tracking, keyword refinement, and performance improvement. • Build, schedule, and evaluate email campaigns to strengthen audience engagement and drive measurable response. • Partner with internal stakeholders to coordinate marketing priorities, timelines, and deliverables across ongoing projects. • Analyze channel metrics and prepare clear reporting that highlights trends, outcomes, and next steps for improvement.
2026-06-15T00:00:00Z

Digital Marketing Specialist

Orange, CA
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Digital Marketing Specialist to support marketing initiatives for a contract position based in Orange, California. This role is ideal for someone who can blend analytical insight with campaign execution to strengthen digital performance across paid media and email channels. The successful candidate will help drive audience engagement, monitor results, and refine strategies using data-driven recommendations. Responsibilities:• Plan, launch, and optimize digital marketing campaigns across paid search and related online channels to improve reach and conversion performance.• Use Google Ads and Google AdWords tools to manage campaign settings, budgets, keyword strategies, and ad effectiveness.• Track campaign outcomes through Google Analytics, translating performance data into actionable recommendations for marketing improvements.• Develop and execute email campaign initiatives that support customer engagement, lead generation, and retention goals.• Evaluate audience behavior and campaign trends to identify opportunities for stronger targeting and messaging.• Partner with internal stakeholders to align digital efforts with broader marketing objectives and timelines.• Prepare clear performance summaries that highlight results, insights, and next-step recommendations for ongoing campaigns.
2026-06-12T00:00:00Z

Digital Marketing Specialist

Irvine, CA
onsite
Temporary / Contract
30.0865 - 34.837 USD / Hourly
We are looking for a part-time Digital Marketing Specialist to support targeted brand and campaign initiatives for a long-term contract opportunity based in Irvine, California. This part-time role will focus on creating compelling marketing materials, strengthening digital presence, and helping deliver strategic programs that elevate visibility and engagement. The ideal candidate brings hands-on experience across digital advertising, analytics, content development, and website optimization, along with the ability to manage multiple priorities in a fast-paced environment. Responsibilities:• Plan and carry out digital marketing campaigns designed to promote technology-focused services and solutions across relevant channels.• Create original marketing content, including customer success stories and supporting materials, tailored to brand and audience needs.• Develop structured messaging resources that help ensure consistent communication across campaigns and content.• Partner with internal stakeholders to improve website content and user experience, including updates that support branded web initiatives.• Coordinate with external and internal partners to gather, organize, and prepare video assets for marketing use.• Monitor campaign activity and performance metrics using analytics tools, and recommend adjustments to improve results.• Support email marketing efforts by helping build, review, and optimize outreach campaigns for engagement and conversion.• Contribute to search visibility efforts through on-page SEO improvements and platform-based optimization activities.
2026-06-15T00:00:00Z

Digital Marketing Specialist

Irvine, CA
onsite
Temporary to Hire
22.9615 - 26.587 USD / Hourly
We are looking for an Email Marketing Specialist to join our team in Irvine, California in a contract capacity with the potential for a permanent role. This role is ideal for someone who thrives in a fast-moving marketing environment, keeps campaigns organized, and ensures deliverables are completed accurately and on schedule. You will work with regional and corporate partners to support campaign execution, maintain quality standards, and help improve day-to-day marketing workflows. Responsibilities:• Partner with regional marketing stakeholders to organize incoming requests, manage timelines, and keep campaign deliverables moving toward completion.• Track active projects closely, identify scheduling or production risks early, and raise concerns promptly to help prevent delays.• Review marketing materials with internal teams to verify accuracy, support proofing efforts, and secure final sign-off before launch.• Collaborate with division and regional partners to strengthen audience segmentation and improve targeting approaches for digital initiatives.• Serve as a key point of coordination between regional marketing groups and corporate marketing operations to promote alignment across processes.• Prepare regular updates that highlight progress, challenges, and opportunities to improve efficiency within campaign execution workflows.• Support the delivery of digital marketing initiatives, including email and paid media activities, while maintaining consistency with brand and business goals.• Use marketing and project management tools to organize assets, document status, and maintain clear visibility across multiple concurrent assignments.
2026-06-09T00:00:00Z

Product Operations Specialist

Torrance, CA
onsite
Temporary / Contract
50 - 53 USD / Hourly
Robert Half is partnering with our client, a Fortune 500 automotive manufacturer, to hire a Product Operations Specialist to support a portfolio of customer-facing digital products and experiences in Torrance, CA. Location: Torrance, CA (onsite)Duration: 22-month contractHours: 40 hours/weekPay Rate: $50-53/hour Position Overview:The Product Operations Specialist will support the development, enhancement, and ongoing operations of customer-facing digital products, including websites, mobile applications, customer service tools, and communication platforms. Working closely with product, business, technology, UX, and operations teams, this role will help deliver exceptional customer experiences while supporting product planning, requirements gathering, testing, releases, stakeholder communications, and day-to-day platform operations. The ideal candidate is organized, detail-oriented, and passionate about digital products and cross-functional collaboration. Key Responsibilities:<ul><li>Support the end-to-end delivery of digital product initiatives, enhancements, and production support activities.</li><li>Gather, document, and maintain business requirements, user stories, acceptance criteria, process flows, and product documentation.</li><li>Partner with product managers, business stakeholders, UX designers, developers, and QA teams to support product execution.</li><li>Participate in Agile ceremonies including backlog refinement, sprint planning, demos, retrospectives, and status meetings.</li><li>Assist with User Acceptance Testing (UAT), including test planning, test script creation, defect tracking, and validation activities.</li><li>Monitor platform performance and support operational processes, incident management, releases, and vendor updates.</li><li>Coordinate stakeholder communications, training materials, product launches, and organizational change management activities.</li><li>Analyze product performance metrics and customer feedback to identify opportunities for continuous improvement.</li><li>Support roadmap planning, business case development, and reporting efforts.</li><li>Serve as a subject matter expert on assigned digital products and customer journeys.</li></ul>
2026-06-17T00:00:00Z