14 Results for Customer Experience Specialist Jobs in Corona, CA

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Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-10-21T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a permanent position. This position is ideal for someone who enjoys helping customers, managing a high volume of communication, and keeping information accurate across multiple systems. The role combines phone support, written correspondence, and administrative coordination to ensure a smooth customer experience. Responsibilities: • Handle incoming customer calls with professionalism, provide timely assistance, and resolve routine questions or service concerns. • Place outbound calls as needed to follow up on requests, confirm details, or support ongoing customer interactions. • Respond to email inquiries clearly and courteously while maintaining accurate records of each communication. • Enter orders and update customer information in internal systems with close attention to accuracy and completeness. • Schedule appointments and coordinate timing details to support customer needs and internal workflow. • Welcome and assist visitors in the showroom, offering product or service guidance and directing requests appropriately. • Perform data entry tasks and maintain organized documentation to support daily customer service operations. • Use Microsoft Excel and Microsoft Word to prepare, track, and manage customer-related information and routine reports.
2026-10-21T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-10-21T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support members with pharmacy benefit questions and service needs for a Contract position based in Westminster, California. In this role, you will deliver responsive assistance by phone, help coordinate refill-related requests with network pharmacies, and ensure each interaction is documented accurately. This opportunity is well suited for someone who thrives in a call center setting, communicates clearly, and can balance service excellence with regulatory compliance. Responsibilities: • Respond to incoming member and prospective member inquiries related to pharmacy benefits, coverage, and general service support. • Assist with prescription refill coordination by working with network pharmacies when additional support is needed. • Escalate clinical questions or sensitive medication-related concerns to the appropriate clinical leadership team. • Partner with internal teams focused on medication adherence initiatives to support quality and member engagement goals. • Participate in outbound and inbound calling campaigns assigned by leadership to enhance the overall member experience. • Record member interactions thoroughly in designated systems, including actions taken, follow-up needs, and required forms. • Follow established workflows, job aids, and operating procedures while identifying opportunities to improve efficiency and service quality. • Maintain compliance with applicable federal, state, and organizational requirements governing health plan operations. • Engage constructively in coaching, training sessions, and team meetings to strengthen performance and service delivery. • Provide additional administrative or service-related support as assigned by management.
2026-10-22T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a bilingual Spanish/English Customer Service Representative to support members in a fast-paced healthcare environment in Westminster, California. This is a Contract position focused on delivering responsive service, explaining health plan information clearly, and helping callers resolve concerns with professionalism and empathy. The ideal candidate brings prior call center or customer support experience, strong communication skills, and the ability to navigate member questions while following healthcare guidelines and internal procedures. Responsibilities:• Respond to inbound member inquiries and evaluate each situation to provide accurate, timely, and appropriate assistance.• Explain coverage details, benefit options, and plan-related information to members, family members, providers, and caregivers in a clear and helpful manner.• Investigate service concerns by identifying root causes, outlining next steps, and ensuring members receive thorough follow-up until issues are addressed.• Route complex or sensitive matters to leadership or the appropriate internal teams when additional review or action is needed.• Support outbound outreach efforts and assigned calling campaigns designed to strengthen member engagement and retention.• Record conversations, actions taken, and required forms accurately in designated systems while maintaining departmental documentation standards.• Adhere to established workflows, job aids, and service procedures, while sharing process improvement ideas and reporting operational concerns through proper channels.• Participate in team meetings, training sessions, and ongoing coaching to maintain service quality and support continuous improvement.• Follow all applicable federal and state healthcare regulations, as well as company policies, in daily member service activities.• Perform additional customer service and administrative tasks as needed to support department operations.
2026-10-30T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support members and prospective members with pharmacy benefit questions in Westminster, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced call center setting and is committed to delivering accurate, compassionate service. The person in this role will handle benefit-related inquiries, coordinate refill support with network pharmacies, and ensure each interaction is documented thoroughly while meeting healthcare compliance standards. Responsibilities: • Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and service options. • Provide assistance with prescription refill coordination by working with approved pharmacy partners when additional support is needed. • Escalate medication-related or clinical issues to appropriate clinical leadership for review and follow-up. • Partner with internal teams focused on medication adherence to support outreach efforts and help improve member outcomes. • Participate in assigned calling campaigns designed to enhance member service and strengthen engagement. • Follow established procedures, reference materials, and departmental guidelines to complete work accurately and efficiently. • Identify workflow challenges, communicate improvement ideas to management, and report operational issues through proper channels. • Record member interactions, actions taken, and required follow-up in designated systems according to documentation standards. • Attend team meetings, training sessions, and ongoing coaching activities to maintain service quality and performance expectations. • Comply with all applicable federal, state, and organizational regulations, policies, and operational requirements.
2026-10-29T00:00:00Z

Customer Service Representative

Carson, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support a busy wholesale distribution operation in Carson, California. This Contract to hire position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering dependable service. The person in this role will handle customer inquiries, support order and quote processing, and help maintain accurate account information while building strong product knowledge. Responsibilities:• Respond to customer questions through phone and email with clear, accurate, and timely information.• Enter and manage customer orders and pricing quotes while ensuring all details are complete and correct.• Maintain up-to-date customer account records by documenting conversations, requests, and follow-up actions.• Apply product knowledge to guide customers toward appropriate solutions and support sales-related conversations.• Handle inbound and outbound communication professionally while meeting service expectations and internal standards.• Use established service procedures and communication guidelines to resolve issues consistently and efficiently.• Support administrative tasks such as data entry, email correspondence, and appointment scheduling as needed.
2026-10-29T00:00:00Z

Customer Service Representative

Torrance, CA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in Torrance, California. This Contract to permanent opportunity is ideal for someone who enjoys helping customers, managing order activity, and keeping service operations running smoothly in a fast-paced setting. The person in this role will serve as a key point of contact for customer needs, ensuring accurate order processing, timely communication, and effective issue resolution. Responsibilities: • Process customer purchase requests from receipt through final submission, ensuring all order details are complete and accurate. • Maintain customer and order information by updating records, account details, and related data in internal systems. • Respond to customer questions and service needs through clear, attentive communication across phone and email channels. • Keep customers informed on order progress, shipping schedules, delays, and backorder status updates. • Investigate service concerns and work with internal partners to resolve order, account, and fulfillment issues efficiently. • Partner with account services, sales support, and cross-functional teams to address customer requests and improve overall service. • Assist with selected eCommerce-related inquiries and offer guidance when additional support is needed. • Maintain a high standard of accuracy while balancing multiple priorities during high-volume periods.
2026-10-30T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced team in California. This contract-to-permanent position is ideal for someone who enjoys helping customers, managing order information accurately, and handling a steady volume of phone-based interactions. The person in this role will serve as a key point of contact for inbound and outbound communication while delivering detail-focused, solution-focused service. Responsibilities: • Respond to incoming customer calls with a courteous approach, addressing questions, concerns, and service needs in a timely manner. • Place outbound calls as needed to provide updates, gather information, and support follow-up communication with customers. • Enter customer orders into internal systems with close attention to accuracy, completeness, and timing. • Assist customers with product, service, or order-related inquiries by providing clear and helpful information. • Maintain detailed records of conversations, requests, and order activity to support efficient service delivery. • Coordinate with internal teams when issues require additional research, escalation, or resolution. • Manage multiple customer interactions throughout the day while maintaining a courteous and service-oriented approach.
2026-10-29T00:00:00Z

Customer Service Representative

Diamond Bar, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Service Representative to support membership services for a manufacturing organization in Diamond Bar, California. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling high-volume communication, and maintaining accurate records in a fast-paced environment. The person in this role will help deliver responsive service across phone and administrative channels while ensuring a detail-oriented and positive customer experience. Responsibilities: • Manage incoming customer calls and respond to service-related questions with accuracy and courtesy • Place outbound calls as needed to follow up on requests, clarify account details, or provide updates • Enter orders, service requests, and customer information into CRM and internal databases with a high level of accuracy • Maintain organized documentation of customer interactions, transactions, and resolutions for recordkeeping purposes • Support membership-related inquiries by providing clear guidance and timely issue resolution • Coordinate with internal teams to address escalated concerns and ensure smooth completion of customer requests • Perform data entry and administrative support tasks that contribute to efficient daily operations • Participate in outreach activities and customer communications that strengthen engagement and service delivery
2026-10-22T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a bilingual Korean Customer Service Representative to support members with benefit questions, plan information, and issue resolution in a fast-paced healthcare environment. This is a Contract position based in Westminster, California, and it is ideal for someone who can communicate clearly, navigate member concerns with empathy, and provide accurate guidance. The person in this role will help create a positive service experience by addressing inquiries, documenting interactions thoroughly, and partnering with internal teams when additional support is needed. Responsibilities:• Respond to inbound member inquiries and evaluate each situation carefully to determine the most effective next step.• Explain health plan benefits, coverage details, and available options to members, family members, providers, and caregivers in a clear and helpful manner.• Investigate service concerns, identify root causes, communicate resolutions, and route complex matters to leadership or the appropriate department when necessary.• Support outreach and calling initiatives designed to strengthen member engagement and encourage continued participation.• Maintain accurate records of conversations, actions taken, and required follow-up within designated systems and documentation tools.• Follow established workflows, reference materials, and service guidelines while contributing ideas that improve team efficiency and member satisfaction.• Adhere to applicable federal, state, and organizational compliance standards related to healthcare plan operations.• Participate actively in coaching sessions, staff meetings, and training programs to strengthen service quality and performance.• Assist with additional tasks as assigned, including occasional travel or weekend coverage during peak periods.• Manage high-volume phone interactions while listening attentively, entering information accurately, and providing attentive service throughout each call.
2026-10-30T00:00:00Z

System Support Specialist

Signal Hill, CA
onsite
Temporary / Contract
47 - 60 USD / Hourly
We are supporting a hospitality organization supporting 26 restaurant locations across multiple brands. Our client is seeking a hands-on Store/Restaurant Systems Support Engineer to provide Level 2/3 technical support for restaurant technology, POS systems, payment devices, networking equipment, and store operations technology. This role is ideal for someone who enjoys troubleshooting complex issues, working directly with hardware, supporting multiple locations, and occasionally traveling onsite when hands-on support is needed. What You'll Do<ul><li>Provide Level 2/3 support for POS systems, payment terminals, kitchen display systems (KDS), printers, and restaurant technology</li><li>Troubleshoot networking issues involving routers, switches, wireless access points, and connectivity</li><li>Support restaurant managers and staff with escalated technical issues across multiple locations</li><li>Travel periodically to restaurant locations for installations, maintenance, upgrades, and repairs</li><li>Assist with new store openings, technology rollouts, and hardware deployments</li><li>Coordinate with third-party vendors for escalated support and warranty repairs</li><li>Maintain documentation, ticketing updates, and root cause analysis</li><li>Provide occasional desktop support for corporate users, including Windows, Microsoft 365, Google Workspace, hardware setup, and onboarding activities</li></ul>
2026-10-24T00:00:00Z

Inside Sales Specialist

Gardena, CA
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
We are looking for an Inside Sales Specialist to join a wholesale distribution organization in Gardena, California. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, coordinating orders, and keeping sales operations running smoothly in a fast-paced in-office environment. The role works closely with distribution partners, resellers, internal teams, and warehouse contacts to deliver responsive service, accurate information, and timely follow-through. Responsibilities: • Respond to customer and partner inquiries regarding order progress, product availability, estimated delivery timing, pricing questions, shipment issues, credits, and tracking details. • Enter and manage sales orders while maintaining visibility into open orders, shipment schedules, and priority changes for products and service parts. • Receive inbound sales inquiries, qualify or route opportunities appropriately, and coordinate follow-up with partners, distributors, and internal sales contacts. • Oversee sample and evaluation requests from initial intake through documentation, status tracking, and reporting. • Review and administer pricing exception requests, ensuring proper records, communication, and resolution. • Prepare distributor stock rotation analyses and complete related reporting within required turnaround times. • Coordinate with third-party warehouse partners on shipping activity, order conversions, and fulfillment updates, including preparation of proforma invoices and other international shipping documents. • Maintain organized electronic and paper records, update customer routing guide documentation, and produce recurring spreadsheets and operational reports for leadership and cross-functional teams.
2026-10-29T00:00:00Z

Service Support Coordinator

Carlsbad, CA
onsite
Temporary / Contract
24 - 30 USD / Hourly
A commercial construction and building services company is looking for a Project Documentation & Service Support Coordinator to help keep field operations organized and project paperwork moving. This role is well suited to someone who enjoys working behind the scenes to coordinate project details, track documentation, and support communication between field teams, project managers, and customers. You’ll play an important role in keeping records current and helping teams stay ahead of deadlines. Construction administration or project support experience is preferred, but strong coordination skills and a willingness to learn project-specific systems may also translate well.Key Responsibilities<ul><li>Maintain project folders, contracts, change orders, work orders, and supporting documents.</li><li>Track insurance certificates, subcontractor paperwork, permits, and other required project records.</li><li>Coordinate field schedules, site visits, service appointments, and customer notifications.</li><li>Follow up with project managers and subcontractors regarding missing documentation or approvals.</li><li>Prepare project status trackers, meeting notes, and administrative reports.</li><li>Assist with purchase orders, vendor records, and invoice backup documentation.</li><li>Monitor project milestones and flag overdue paperwork or upcoming deadlines.</li><li>Organize closeout documentation, including warranties, service records, and completion forms.</li><li>Update project management systems and shared spreadsheets.</li><li>Respond to routine customer and vendor inquiries and direct technical questions to the appropriate team.</li></ul>
2026-10-22T00:00:00Z

14 results for Customer Experience Specialist in Corona, CA