We are looking for a Customer Service Representative to join our team in San Marcos, California, on a Contract basis. This position supports customers throughout the order lifecycle by providing timely updates, resolving service concerns, and helping ensure accurate, on-time fulfillment. The ideal candidate brings strong communication skills, attention to detail, and a customer-first mindset when working with both clients and internal teams.<br><br>Responsibilities:<br>• Manage customer orders from initial entry through final processing, ensuring all details are complete and accurate.<br>• Keep customers informed on order progress, product availability, shipment timing, tracking details, and expected delivery schedules.<br>• Prepare and distribute order-related documentation, including confirmations and shipping paperwork.<br>• Update existing orders as needed and communicate revisions clearly to customers and cross-functional partners.<br>• Work closely with sales, purchasing, inventory, warehouse, and shipping teams to support timely and accurate order fulfillment.<br>• Arrange shipment timing with warehouse locations and assist in coordinating deliveries.<br>• Track outstanding orders and take initiative to address delays, stock issues, or other service disruptions before they escalate.<br>• Support customers with transportation-related concerns such as damaged deliveries, freight questions, and claim follow-up.<br>• Handle sensitive or unexpected customer updates with professionalism, empathy, and a focus on practical resolution.<br>• Maintain accurate records in company systems and provide general administrative and customer support as needed.
We are looking for a Claims Specialist to support workplace injury case coordination for a service organization in Los Angeles, California. This contract-to-permanent opportunity is ideal for someone with experience handling workers’ compensation documentation, medical status tracking, and communication with supervisors and adjusters. The person in this role will help maintain accurate claim records, promote timely follow-up, and assist with return-to-work efforts for employees recovering from job-related injuries.<br><br>Responsibilities:<br>• Manage an assigned group of modified duty and lost time workers’ compensation claims from intake through closure support.<br>• Review work-related medical documentation, record key details in the system, and route records to the appropriate insurance adjuster.<br>• Notify supervisors of initial medical findings, work status updates, and any changes that affect employee availability.<br>• Coordinate follow-up activity by scheduling reminders for medical appointments and obtaining documented status updates within 24 hours of each visit.<br>• Share appointment outcomes promptly with both the insurance adjuster and internal leadership to keep claim activity current.<br>• Support early return-to-work efforts by working with management and affected employees to align contract work options with medical restrictions.<br>• Track lost work time and modified duty assignments to ensure claim records remain complete and accurate.<br>• Maintain ongoing communication with insurance adjusters at regular intervals until each claim is resolved, and perform routine audits of claim data for accuracy and completeness.
We are looking for a detail-oriented Billing Clerk to join a retail organization in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys working with orders, billing activities, and customer communications in a fast-paced environment. The role focuses on entering and validating order information, supporting billing accuracy, and helping resolve questions from customers and internal or international business partners. Candidates who bring strong organization, sound numerical skills, and experience in financial or order-processing environments will be well suited for this position.<br><br>Responsibilities:<br>• Enter and process daily order activity in the company system, including both automated and manual transactions, while maintaining a high level of accuracy.<br>• Verify pricing, payment terms, discounts, and related order details to ensure billing records are complete and correct within required deadlines.<br>• Investigate and respond to inquiries from customers as well as domestic and international contacts regarding orders, billing matters, and account-related questions.<br>• Manage order records from receipt through completion, making updates as needed to support timely and accurate processing.<br>• Prepare and maintain billing documentation and assist with accounts receivable, collection support, and related financial follow-up.<br>• Review transaction data for inconsistencies and use sound judgment to resolve discrepancies or escalate issues when appropriate.<br>• Keep files, records, and daily work organized to promote efficiency, accuracy, and dependable turnaround times.<br>• Collaborate with internal teams to support smooth coordination across order entry, customer service, accounting, and inventory-related activities.
<p>We are seeking a detail-oriented Medical Claims Examiner to join our team. In this role, you will review, analyze, and process medical claims accurately and efficiently while ensuring compliance with company policies, client requirements, and regulatory guidelines. The ideal candidate will have strong knowledge of claims adjudication, medical terminology, and healthcare insurance processes. Experience with EZ-CAP is a plus, and grievances experience is highly preferred.</p><p>Key Responsibilities:</p><ul><li>Review and process medical claims for accuracy, completeness, and eligibility</li><li>Analyze claims to determine coverage, payment, and denial outcomes</li><li>Research and resolve claim discrepancies, adjustments, and pended claims</li><li>Interpret provider contracts, benefit plans, and reimbursement guidelines</li><li>Ensure timely adjudication of claims in accordance with turnaround standards</li><li>Investigate and respond to inquiries related to claims status, denials, and escalations</li><li>Maintain accurate documentation of claim actions and decisions</li><li>Collaborate with internal departments, providers, and health plan representatives to resolve complex claims issues</li><li>Assist with appeals and grievance-related cases as needed</li><li>Stay current on policies, procedures, and regulatory requirements affecting claims processing</li></ul><p><br></p>
<p>A leading hospital in the San Fernando Valley is seeking a dedicated Hospital Medical Insurance Denials Specialist to join its team. In this role, you will oversee all aspects of the hospital's billing and collections processes, ensuring timely and accurate reimbursement. The Hospital Medical Insurance Denials Specialist will be responsible for managing billing activities and collections for Medicare managed care, commercial insurance, PPO/HMO, and Medi-Cal managed care accounts. This position requires strong attention to detail, a deep understanding of healthcare billing guidelines, and the ability to work collaboratively with internal departments and insurance payers to resolve outstanding claims.</p><p><br></p><p>Responsibilities:</p><p>• Conduct hospital billing and collection processes with accuracy and efficiency</p><p>• Handle Medicare managed care, commercial, PPO/HMO, and Medical managed care</p><p>• Provide training for Collector I positions</p><p>• Appeals and denials management.</p><p>• Engage in Appeals, Billing Functions, Claim Administration, and Collection Processes as part of the role</p><p>• Oversee the management of insurance correspondence and maintain accurate records</p><p>• Monitor patient accounts and take appropriate action to collect insurance payments.</p>
We are looking for an Assistant Controller to support a broad range of accounting and financial activities for our organization in Temecula, California. This position plays a key role in maintaining accurate records, producing timely financial information, and supporting compliance across payroll, tax, reporting, and operational finance functions. The role is designed for a detail-oriented individual who can build deep knowledge across the accounting department and grow into increased leadership responsibility over time.<br><br>Responsibilities:<br>• Oversee general ledger activity and help produce complete monthly financial statements with accuracy and timeliness.<br>• Coordinate year-end schedules, supporting documentation, and audit materials for external tax preparation and financial statement review.<br>• Monitor estimated tax obligations, submit required payments, and maintain supporting records for corporate tax compliance.<br>• Administer fixed asset and depreciation records, including preparation of required property tax filings.<br>• Record daily cash activity and perform reconciliations for bank and investment accounts to ensure balances are accurate.<br>• Provide backup support for payroll and related HR administration, including payroll processing, leave tracking, benefit premium payments, and response to employment-related notices or claims.<br>• Develop working oversight of accounts receivable and accounts payable processes, with the expectation of guiding these functions as needed.<br>• Prepare recurring sales tax, regulatory, census, and business registration filings while supporting insurance or government audits and annual information reporting such as W-9 and 1099 administration.
<p>A Healthcare Plan in San Bernardino is in need of a Grievance and Appeals Specialist with strong health plan industry experience to join their team. The Grievance and Appeals Specialist is responsible for reviewing, investigating, and resolving member and provider grievances and appeals in compliance with regulatory requirements and internal policies. The Grievance and Appeals Specialist candidate will have hands-on experience working within EZ-CAP and a solid understanding of health plan operations.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Review, research, and process member and provider grievances and appeals accurately and within required turnaround times</li><li>Use EZ-CAP to document, track, and manage case activity</li><li>Analyze case details, benefits, claims, authorizations, and supporting documentation to determine appropriate resolutions</li><li>Ensure all grievances and appeals are handled in accordance with health plan policies, CMS, DMHC, and other applicable regulatory guidelines</li><li>Communicate with internal departments, providers, and members regarding case status and resolution</li><li>Prepare written correspondence for grievance and appeal determinations</li><li>Maintain complete, accurate, and audit-ready documentation</li><li>Identify trends or recurring issues and escalate as needed</li></ul>
<p>We are looking for an experienced Workers Compensation Manager to support a dynamic operation in Long Beach, California. This Long-term Contract opportunity is ideal for someone who is detail oriented and can lead employee relations matters, oversee core HR administration, and manage benefits and workers’ compensation processes with strong attention to compliance. The role requires a hands-on partner who can balance day-to-day HR support with risk awareness and accurate documentation across sensitive employee matters.</p><p><br></p><p>Responsibilities:</p><p>• Guide managers and employees through workplace concerns, helping resolve issues fairly and in alignment with company policy and employment standards.</p><p>• Oversee daily HR administrative activities, including maintaining personnel records, supporting documentation workflows, and ensuring data accuracy within HR systems.</p><p>• Administer employee benefit programs by addressing inquiries, coordinating updates, and helping ensure timely and accurate processing.</p><p>• Manage workers’ compensation activities from initial incident reporting through claim follow-up, maintaining complete records and supporting proper case handling.</p><p>• Partner with internal stakeholders to assist injured employees, monitor claim status, and promote compliant return-to-work coordination when applicable.</p><p><br></p><p>• Contribute to risk management efforts by identifying HR-related compliance concerns and helping implement practical corrective actions.</p><p>• Prepare and maintain claim documentation, employee files, and other sensitive records with a high degree of confidentiality and accuracy.</p><p>Review and coordinate newly reported injury claims, ensuring proper documentation, timely reporting, and adherence to state workers' compensation requirements.</p><p>Oversee California claims activity, including compliance with applicable workers' compensation regulations, benefit administration guidelines, and medical treatment processes.</p><p>Act as the primary liaison between employees, management, claims administrators, medical providers, nurse case managers, and other claim-related partners.</p><p>Monitor claim investigations, medical treatment plans, disability benefits, and claim resolution strategies to ensure appropriate handling and outcomes.</p><p>Coordinate return-to-work and modified duty programs by working with operational leadership and employees to accommodate work restrictions whenever possible.</p><p>Maintain detailed and confidential claim records while ensuring all required documentation is accurate, complete, and properly tracked.</p><p>Review incident reports, witness statements, medical records, surveillance footage, and other supporting materials to assist with claim investigations.</p><p>Monitor claim activity and vendor performance, identifying service issues, trends, and opportunities for improvement.</p><p>Provide guidance to managers and supervisors regarding injury reporting procedures, documentation requirements, workplace accommodations, and return-to-work practices.</p><p>Partner with Human Resources, Risk Management, Safety, Legal, Payroll, and Operations teams on complex, litigated, catastrophic, or high-exposure claims.</p><p>Analyze workers' compensation metrics and prepare reports highlighting claim trends, costs, compliance concerns, and program performance.</p><p>Recommend process improvements that help reduce claim severity, improve employee outcomes, and control workers' compensation expenses.</p>
<p>We are looking for a Billing Analyst to join a team in Costa Mesa, California on a contract-to-permanent basis. This position focuses on billing accuracy, payroll and timekeeping review, and financial analysis that supports timely invoicing and reliable reporting. The ideal candidate brings strong Excel skills, a sharp eye for detail, and the ability to work across departments to resolve discrepancies and improve operational performance.</p><p><br></p><p>Responsibilities:</p><p>• Generate and finalize client invoices with a strong focus on accuracy, completeness, and established billing timelines.</p><p>• Review billing activity against timesheets, payroll records, project data, and receivables to confirm that charges are supported and correctly recorded.</p><p>• Track uninvoiced work, identify missing items, and follow up to ensure all eligible revenue is captured.</p><p>• Examine timecards, employee assignments, and pay-related details to detect errors before payroll is processed.</p><p>• Perform regular reconciliations across billing, payroll, accounts receivable, and timekeeping data to maintain consistency across systems.</p><p>• Investigate exceptions and discrepancies related to billing, payroll, or time entry, then coordinate corrections with internal stakeholders.</p><p>• Maintain billing schedules, client documentation, purchase orders, contracts, and other records required to meet customer-specific invoicing standards.</p><p>• Prepare recurring analyses and reports on utilization, variances, unbilled revenue, and related financial metrics for leadership review.</p><p>• Communicate with clients, project leaders, and internal teams to address questions, resolve issues, and support efficient financial operations.</p><p><br></p><p><strong>PLEASE DO NOT CALL INTO THE OFFICE, WE WILL REACH OUT TO ALL VIABLE CANDIDATES***</strong></p>
<p>A Medical Claims Organizations is in the immediate need of Medical Claims Examiner with experience in grievances and appeals to join the team. The Medical Claims Examiner is responsible for reviewing, investigating, and resolving member and provider grievances and appeals in compliance with regulatory requirements and internal policies. The Medical Claims Examine candidate will have hands-on experience working within EZ-CAP and a solid understanding of health plan operations.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><ul><li>Review, research, and process member and provider grievances and appeals accurately and within required turnaround times</li><li>Use EZ-CAP to document, track, and manage case activity</li><li>Analyze case details, benefits, claims, authorizations, and supporting documentation to determine appropriate resolutions</li><li>Ensure all grievances and appeals are handled in accordance with health plan policies, CMS, DMHC, and other applicable regulatory guidelines</li><li>Communicate with internal departments, providers, and members regarding case status and resolution</li><li>Prepare written correspondence for grievance and appeal determinations</li><li>Maintain complete, accurate, and audit-ready documentation</li><li>Identify trends or recurring issues and escalate as needed</li></ul>
<p>An Ambulatory Surgery Center in Los Angeles is in the need of a Medical Biller/Collections Specialist. This Medical Biller/Collections Specialist is ideal for someone who understands the full revenue cycle and can confidently manage claims, denials, and payer follow-up for surgical services. The right candidate for the Medical Biller/Collections Specialist role will bring healthcare billing experience, strong insurance knowledge, and the ability to keep accounts moving toward timely reimbursement.</p><p><br></p><p>Responsibilities:</p><p>• Manage end-to-end billing and collections activities for surgical services, from charge review through payment follow-up.</p><p>• Confirm patient coverage, authorization details, and payer information using available electronic records and insurance carrier resources before claims are submitted.</p><p>• Enter billing data and post charges accurately for surgical cases while maintaining complete and organized account documentation.</p><p>• Pursue outstanding third-party balances by conducting regular follow-up with commercial and government payers across multiple plan types.</p><p>• Investigate explanation of benefits, identify denial causes, correct claim issues, and resubmit claims to support reimbursement.</p><p>• Monitor assigned claim queues and worklists each day to address unresolved accounts, aging items, and billing exceptions in a timely manner.</p><p>• Review provider documentation, including urgent care and surgical records, to ensure charges are supported and billing can proceed accurately.</p><p>• Apply appropriate diagnosis, procedure, medication, and supply codes based on clinical documentation and operative reports completed by providers.</p><p>• Examine aged accounts and unresolved payer responses to resolve denials, appeals, and collection issues efficiently.</p>
<p>A Hospital in Los Angeles is seeking an experienced Medical Insurance Collections Specialist to join its revenue cycle team. The Medical Insurance Collections Specialist role will focus on insurance follow-up and collections for HMO and PPO payers, with an emphasis on resolving outstanding balances, researching claim issues, and securing timely reimbursement. The ideal candidate for the Medical Insurance Collections Specialist role will also have experience working with UB04 claims in a hospital setting. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform insurance collections follow-up on outstanding hospital claims with a focus on HMO and PPO payers. </li><li>Contact insurance companies and payers to obtain claim status, secure payment, and resolve unpaid or underpaid accounts. </li><li>Review and work hospital UB04 claims to ensure accurate billing and proper reimbursement..</li><li>Investigate and resolve claim denials, rejections, underpayments, and payment delays. </li><li>Submit corrected claims, supporting documentation, and appeals as needed to facilitate payment resolution. </li><li>Follow up on aged accounts receivable and maintain productivity in line with departmental goals. </li><li>Document all collection activity, account updates, and payer communications in the billing system.</li><li>Collaborate with billing, coding, and patient financial services teams to resolve claim discrepancies and improve reimbursement outcomes. </li><li>Monitor payer trends and escalate recurring issues impacting collections. </li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>3+ years of experience in medical insurance collections, insurance follow-up, or healthcare accounts receivable..</li><li>Hospital billing or collections experience required. </li><li>Strong knowledge of HMO and PPO insurance plans, payer guidelines, and reimbursement processes. </li><li>Experience working with UB04 claims required. </li><li>Familiarity with denial management, appeals, and claim resolution processes</li><li>Strong attention to detail, organizational skills, and ability to manage a high-volume workload..</li><li>Excellent communication and problem-solving skills..</li><li>Proficiency with hospital billing systems and electronic medical records preferred.</li></ul>