<p>JOB REQUISITION</p><p>Talent Manager Finance & Accounting</p><p>LOCATION</p><p>Fort Worth Texas</p><p><br></p><p>JOB DESCRIPTION</p><p>Robert Half is hiring a Talent Manager for our Finance & Accounting practice in the Fort Worth office. This role is ideal for a sales driven professional who enjoys building relationships, developing new business, and delivering talent solutions that make a measurable impact for clients.</p><p>Talent Managers operate in a team based environment and are responsible for developing and growing business with new and existing clients. This role is heavily focused on business development and client engagement, while also overseeing recruiting and delivery to ensure successful outcomes.</p><p>You will market Robert Half’s services through outbound outreach, virtual meetings, and in person client visits with accounting and finance leaders. You will partner closely with recruiting resources to identify, interview, and match highly skilled accounting and finance professionals to client projects, contract assignments, and contract to full time opportunities.</p><p>Additional responsibilities include managing ongoing client engagements, maintaining strong relationships with consultants and candidates, providing career guidance, and representing Robert Half at local Fort Worth business and networking events.</p><p><br></p><p>KEY RESPONSIBILITIES</p><p>• Drive new business development within the Fort Worth market</p><p> • Build and expand relationships with accounting and finance decision makers</p><p> • Lead client meetings, intake calls, and solution discussions</p><p> • Create and manage job orders from intake through placement</p><p> • Partner with recruiting teams to deliver top accounting and finance talent</p><p> • Manage active client engagements to ensure high service levels</p><p> • Provide ongoing communication and career support to candidates</p><p> • Track activity, pipeline, and performance in Salesforce</p><p> • Participate in local networking, association events, and market outreach</p><p><br></p>
<p> The Customer Service Specialist is responsible for building customer loyalty and confidence by receiving and responding to inquiries across all communication channels. Acting as the main point of contact for products and services, you will work directly with customers and sales professionals to ensure exceptional service, resolve issues, and elevate the customer experience. This role requires a collaborative approach to problem resolution, a commitment to achieving customer expectations, and a drive to continuously strengthen customer relationships.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to incoming calls, emails, and requests from customers and internal business partners.</li><li>Communicate with customers to understand their needs, concerns, and requirements, ensuring active listening and empathy in all interactions.</li><li>Seek support from team members as needed, and recommend effective solutions independently or in coordination with field representatives or managers.</li><li>Perform item look-up, sourcing, and order placement tasks, collaborating with the Field Sourcing team as required. Enter and follow up on customer orders.</li><li>Oversee the maintenance and tracking of stock, indirect, and direct orders. Manage and monitor back orders and open orders to ensure timely fulfillment.</li><li>Process credits and returns accurately and within established timeframes.</li><li>Maintain delivery status and order source tracking to guarantee successful, on-time deliveries.</li><li>Identify, monitor, and recommend solutions to customer concerns, including any service failures.</li><li>Maintain open lines of communication with external and internal partners in Sales, Operations, and Credit.</li><li>Solve routine, straightforward problems by analyzing options using standard procedures.</li><li>Apply product knowledge and a solid understanding of company policies, systems, and procedures to maximize customer satisfaction.</li><li>Use available resources to organize, communicate, and document all customer interactions.</li><li>Perform other duties as assigned or required.</li></ul><p><br></p>
<p>We are seeking a skilled Software Engineer to join our growing technology team. In this role, you will be responsible for designing, developing, and maintaining high-quality software applications and APIs using modern .NET technologies. The ideal candidate has a strong foundation in C#, enjoys solving complex problems, and thrives in a collaborative, fast-paced environment.</p><p><br></p><p>Responsibilities</p><ul><li>Design, develop, test, and maintain scalable software applications using .NET and C#.</li><li>Build and support RESTful APIs to enable integration with internal and external systems</li><li>Collaborate with product managers, architects, and other engineers to deliver high-quality solutions</li><li>Write clean, maintainable, and well-documented code</li><li>Participate in code reviews and contribute to continuous improvement of development standards</li><li>Troubleshoot, debug, and optimize existing applications</li><li>Stay current with emerging technologies and industry best practices</li></ul><p><br></p>
<p>As an Account Manager, you will be the primary relationship builder between our company and a portfolio of clients. Your focus is to deliver outstanding service, anticipate client needs, and drive long-term business growth through proactive account management and strategic partnership. You’ll collaborate closely with Sales, Operations, and other internal teams to ensure seamless execution and elevated client satisfaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the main point of contact for assigned clients, building trust and rapport through clear, professional communication.</li><li>Develop a deep understanding of each client’s business goals, challenges, and operational needs to provide tailored solutions.</li><li>Manage all aspects of the client account lifecycle—including onboarding, order management, delivery coordination, and post-sale support.</li><li>Monitor and track account activity, including service requests, project timelines, order status, and resolution of any issues.</li><li>Identify upsell opportunities and recommend additional products or services that align with client needs, collaborating with Sales where appropriate.</li><li>Troubleshoot and resolve account problems efficiently, utilizing available resources and internal expertise.</li><li>Maintain accurate documentation of all client communications, orders, and activity in CRM systems.</li><li>Partner with internal teams to facilitate the delivery of solutions, ensuring timely and successful execution.</li><li>Analyze account performance through reports and metrics to identify growth areas and improvement opportunities.</li><li>Ensure all client concerns are addressed promptly, maintaining high satisfaction and retention rates.</li><li>Stay informed of industry trends and company offerings to provide strategic insights to clients.</li><li>Represent our company professionally at all times, upholding high standards for communication, service, and collaboration.</li></ul><p><br></p>
