<p>We are looking for a dedicated and detail-oriented Executive Assistant to join a team in Minnetonka. This role is ideal for professionals who thrive in administrative coordination and enjoy supporting executives in a dynamic environment. As this is a long-term contract position, you will play a crucial role in ensuring smooth daily operations and excellent client support.</p><p><br></p><p>Responsibilities:</p><p>• Manage the executive’s calendar, including scheduling and organizing meetings.</p><p>• Assist in preparing for meetings by gathering necessary documents and conducting research on investment and insurance products.</p><p>• Coordinate correspondence by sending invitations, responding to inquiries, and maintaining client communications.</p><p>• Provide support in client intake processes and maintain accurate client records.</p><p>• Conduct research to provide insights into securities and insurance offerings.</p><p>• Ensure smooth daily operations by managing administrative tasks and logistics.</p><p>• Actively follow up on tasks and maintain detailed records to support organizational efficiency.</p><p>• Collaborate with the executive to streamline processes and improve workflows.</p><p>• Handle client relations by addressing questions and providing timely updates.</p><p>• Maintain confidentiality and professionalism when handling sensitive information.</p>
<p>Our publicly-traded client is looking for an Accounting Manager with public accounting (Big 4 strongly preferred), strong accounting experience, and supervisory experience. You will be responsible for month end close, special projects, and mentoring employees. Great work/life balance, flex time, and family feel in this group. Bachelors in Accounting or Finance and 5+ years experience required. If you are interested, please reach out on LinkedIn @JenniferExsted.</p>
<p>We are looking for a motivated HR-Generalist / HRBP to join our team Minneapolis area. This is extremely hybrid model. In this role, you will provide comprehensive human resources support to assigned member organizations while ensuring smooth service delivery across various HR functions. This is an excellent opportunity for an individual with a passion for employee engagement and organizational development. Salary up to $70K plus great benefits. Ideal candidate would have 1+ year of experience in a HRBP would be ideal. </p><p>Come join a great team and culture. If you are interested, please reach out to Liz Berg on LinkedIn or call Liz at 612.249.0349</p><p><br></p><p>Responsibilities:</p><p>• Facilitate HR service delivery for designated member organizations by coordinating processes and ensuring timely support.</p><p>• Administer key HR programs such as performance appraisals, merit increases, employee engagement surveys, and harassment prevention training.</p><p>• Conduct compensation analysis to ensure competitive and equitable pay structures.</p><p>• Serve as a resource for managers and employees, guiding them to appropriate HR specialists for payroll, benefits, staffing, or reporting inquiries.</p><p>• Advocate for employees and managers by addressing and resolving cross-functional service delivery concerns.</p><p>• Support onboarding procedures to ensure new hires are integrated effectively into the organization.</p><p>• Maintain and update HRIS systems to ensure accurate records and reporting.</p><p>• Drive initiatives that promote employee relations and foster a positive work environment.</p><p>• Collaborate with other HR team members to streamline processes and deliver high-quality service.</p>
We are looking for an experienced HRIS Analyst to join our team on a contract basis in Bloomington, Minnesota. In this role, you will leverage your expertise in human resources information systems to support and optimize HR processes and workflows. This position offers the opportunity to collaborate with cross-functional teams while ensuring the effective utilization of HR technologies.<br><br>Responsibilities:<br>• Analyze and evaluate HRIS systems to improve efficiency and accuracy in HR processes.<br>• Manage and maintain Dayforce systems while ensuring data integrity and compliance.<br>• Develop and implement dashboards to provide actionable insights for HR and leadership teams.<br>• Collaborate with stakeholders to identify system needs and recommend improvements.<br>• Support the implementation of updates and enhancements to HRIS platforms.<br>• Generate detailed reports and metrics to assist in decision-making processes.<br>• Train HR staff on system functionalities and best practices.<br>• Troubleshoot and resolve technical issues related to HRIS systems.<br>• Ensure compliance with company policies and regulatory requirements in all HRIS activities.
<p>We are looking for an HR Coordinator to join our client in the south metro, Minnesota area. This contract to permanent position offers an excellent opportunity for individuals seeking to grow their career in Human Resources. You will play a key role in supporting the HR department by managing administrative tasks, assisting with recruitment and onboarding, and contributing to employee engagement initiatives. Responsibilities:</p><ul><li>Coordinate recruitment activities, including posting job openings, scheduling interviews, and conducting background checks.</li><li>Maintain and update employee records while ensuring confidentiality and accuracy.</li><li>Assist with onboarding new employees by preparing orientation materials and organizing training sessions.</li><li>Respond to employee inquiries related to HR policies and procedures, offering clear and attentive support.</li><li>Organize and execute employee engagement programs, events, and activities to foster a positive workplace culture.</li><li>Prepare HR documents, reports, and presentations to support department operations.</li><li>Ensure compliance with company policies and employment regulations by staying informed and diligent.</li><li>Utilize their HRIS software for maintaining employee data and generating insights.</li><li>Collaborate with team members to streamline administrative processes and improve efficiency.</li></ul>
<p>We are looking for an experienced Supervisory Principal to join our team in the Greater Twin Cities area. In this role, you will ensure compliance with industry regulations while overseeing the activities of representatives and associated persons within the firm. This position is integral to maintaining high operational standards and supporting the firm's commitment to ethical practices.</p><p><strong>Responsibilities</strong></p><ul><li>Oversee and approve day-to-day business activities, including new and existing transactions.</li><li>Review and authorize forms for new accounts, service forms, and related client transactions.</li><li>Assist with due diligence processes for new products and vendors.</li><li>Analyze business practices to identify potential risks and trends.</li><li>Collaborate with senior management to recommend updates to policies and procedures.</li><li>Review and approve public communications.</li><li>Serve as a resource for employees on supervision topics and industry best practices.</li><li>Provide support for special projects and organizational initiatives as needed.</li></ul>
We are looking for a Senior AEM Developer to join our team on a contract basis in Minneapolis, Minnesota. This role will involve supporting enterprise-level Adobe Experience Manager (AEM) Cloud Service implementations, ensuring technical integration, and assisting in user acceptance testing. If you thrive in fast-paced environments and excel in debugging, QA, and collaboration, this position offers a great opportunity to contribute to high-stakes projects.<br><br>Responsibilities:<br>• Collaborate with the Senior Systems Architect and Technical Lead to oversee the user acceptance testing phase and ensure successful technical integration.<br>• Provide hands-on support for enterprise-grade Adobe Experience Manager (AEM) Cloud Service implementations, with a focus on Sites.<br>• Assist in reviewing test cases, triaging defects, validating fixes, and coordinating with internal teams and external development partners.<br>• Debug and resolve frontend and backend issues, addressing authoring environment quirks and permissions or configuration challenges.<br>• Act as a liaison between development teams, QA personnel, and business stakeholders to ensure smooth communication and issue resolution.<br>• Utilize strong communication skills to articulate technical issues clearly and escalate or unblock problems promptly.<br>• Support CI/CD pipeline processes and configurations related to AEM Cloud.<br>• Contribute to the configuration and optimization of Dispatcher setups.<br>• Provide input on Agile workflows, Jira processes, and issue tracking mechanisms.<br>• Assist in triaging basic frontend issues involving HTML, CSS, and JavaScript.
<p>We are looking for an experienced Client Relationship Manager to join our team in Greater Twin Cities area in Minnesota. In this role, you will support Financial Advisors by providing administrative and sales assistance, ensuring smooth operations and excellent client service. This position is ideal for someone with strong problem-solving skills and a passion for delivering exceptional support in a dynamic, growth-oriented environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all operational aspects related to client management, including paperwork processing and execution of client requests.</li><li>Deliver high-quality service by understanding clients’ individual needs and responding promptly.</li><li>Work closely with Financial Advisors to ensure compliance with company policies and procedures.</li><li>Provide backup coverage for other support staff during periods of high volume or absence.</li><li>Utilize internal computer systems to support client service and drive business efficiency.</li><li>Serve as the main operational resource and first contact for Financial Advisors’ operational needs.</li><li>Draft correspondence such as letters and memos in accordance with established procedures.</li><li>Maintain strict confidentiality at all times.</li><li>Research, resolve, and follow through on complex client account issues until resolution is achieved.</li></ul>
<p>We are looking for a <strong>Customer Service Representative</strong> to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service via phone, email, and in-person interactions.</li><li>Address customer inquiries, concerns, and complaints in a timely and efficient manner.</li><li>Process orders, returns, and account updates while ensuring accuracy.</li><li>Maintain and update customer records in company databases.</li><li>Assist with data entry, documentation, and administrative support as needed.</li><li>Collaborate with internal teams to resolve customer issues and ensure smooth operations.</li><li>Follow company policies and procedures to ensure compliance and consistency in customer service delivery.</li><li>Identify opportunities for process improvements to enhance the customer experience.</li></ul><p><br></p>
<p>A well-established and busy law firm in Edina, MN, is seeking a Litigation Paralegal to join its growing team. This is an expansion role offering the opportunity to contribute meaningfully to the success of the firm in a collaborative environment.</p><p><br></p><p>1 day/week remote after training.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide comprehensive support to attorneys managing a full litigation caseload</li><li>Review, analyze, and summarize medical records</li><li>Track and manage deadlines related to court filings, discovery responses, and other case milestones</li><li>Coordinate communication with clients, witnesses, insurance adjusters, and opposing counsel</li></ul><p><br></p>
<p>Robert Half has an exceptional opportunity for an Accounts Payable Clerk to join the team at a recognized company. Serving as the Accounts Payable Clerk, you will match and batch code, resolve A/P issues, process expense reports, update and reconcile sub-ledger to G/L, and process checks. You will have the opportunity for career growth and quick advancement within this dynamic department. Based out of the Little Canada, Minnesota area, the Accounts Payable Clerk will be a contract position.</p><p> </p><p>Responsibilities</p><p>- Carry out additional projects as required</p><p>- Open, sort, and deliver department mail on a daily basis</p><p>- Ensure compliance with Company policies while carrying out daily processes and controls accurately and on time</p><p>- Manage the process of verifying, logging, and mailing checks, including expediting special handling</p><p>- Assist internal business partners with any customer services needs</p><p>- Provide internal and external audit assistance as required</p><p>- Support the AP/Finance Department by completing administrative and clerical tasks</p><p>- Maintain proper storage of invoices, checks, and other documents by organizing, logging, photocopying, and filing them</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>We are looking for an experienced Infrastructure Lead/Manager to join a growing team in Roseville, Minnesota. In this role, you will oversee critical IT operations, focusing on security, systems management, and network technologies. This is an excellent opportunity to contribute to a dynamic organization while implementing innovative solutions and driving strategic initiatives. This role will manage 1 person. They offer a phenomenal benefits package which includea a significant contribution yearly to your 401k plan as well as a very generous yearly bonus!</p><p><br></p><p>Responsibilities:</p><p>• Design and manage hybrid cloud and on-premises infrastructure, including Microsoft Azure, Entra ID, Active Directory, and networking systems.</p><p>• Administer VMware virtualization platforms, including Horizon View deployments, ESXi clusters, storage configurations, and host management.</p><p>• Oversee endpoint security tools such as Crowdstrike, ThreatLocker, and Abnormal AI while conducting vulnerability assessments and responding to incidents.</p><p>• Lead major IT projects, including custom software development, application maintenance, and integration of homegrown solutions.</p><p>• Coordinate network expansions for multiple office locations, including hardware setup and vendor collaboration.</p><p>• Provide advanced support for helpdesk issues, including participation in an after-hours on-call rotation.</p><p>• Develop and maintain documentation, including runbooks, escalation procedures, and security policies.</p><p>• Evaluate and onboard third-party vendors for managed services and backup solutions.</p><p>• Mentor less experienced IT staff and contribute to long-term strategic planning and technology initiatives.</p>
<p>We are looking for a dynamic Financial Planning & Analysis Manager to join our manufacturing team in Minnetonka, Minnesota. This role involves leading financial strategy and performance initiatives, ensuring accurate reporting, and delivering actionable insights to drive organizational success. The ideal candidate will have a strong analytical mindset and the ability to collaborate across departments to achieve business goals.</p><p><br></p><p>This opportunity comes with medical, dental/vision, 401k, PTO, and much more. </p><p><br></p><p>If interested or you would like to have a private conversation about this opportunity, please reach out on LinkedIn @ Jordan Docken. </p>
<p>We are looking for an Accounts Receivable Specialist to join a client in Minneapolis. This long-term contract position offers an excellent opportunity to contribute to critical financial processes, including accurate billing, invoicing, and collections. If you are detail-oriented and thrive in a fast-paced environment, this role provides a rewarding chance to support essential revenue-generating activities.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices with efficiency and accuracy, including matching, batching, and coding.</p><p>• Record, post, and reconcile financial batches to maintain accurate accounts receivable records.</p><p>• Investigate and resolve customer or vendor account discrepancies, ensuring timely resolutions.</p><p>• Maintain and reconcile the sub-ledger accounts to align with the general ledger.</p><p>• Manage collections activities to ensure timely recovery of outstanding balances.</p><p>• Handle cash applications, account reconciliations, and chargebacks with precision.</p><p>• Collaborate with team members to streamline billing and invoicing processes.</p><p>• Assist in implementing new procedures to improve accounts receivable operations.</p>
<p>A well-established and busy law firm in <strong>Edina, MN</strong> is seeking a <strong>Litigation Legal Administrative Assistant</strong> to join its growing team. This is an expansion role offering the opportunity to contribute meaningfully to the success of the firm in a collaborative and supportive environment.</p><p><br></p><p><strong>Hybrid schedule:</strong> 1 day/week remote after training.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Provide comprehensive administrative and litigation support to attorneys</li><li>Prepare, format, and file legal documents, including electronic filing in state and federal courts</li><li>Review, organize, and summarize medical records</li><li>Track and manage deadlines related to court filings, discovery responses, and other case milestones</li><li>Coordinate communication with clients, witnesses, insurance adjusters, court personnel, and opposing counsel</li><li>Maintain electronic and physical case files and assist with general litigation-related administrative tasks</li><li>Other administrative duties as assigned</li></ul><p><br></p><p><br></p>
<p>In this role, you will oversee a variety of accounting functions, including accounts receivable, accounts payable, inventory management, and month-end close processes. This position offers a hands-on opportunity to contribute to the financial operations of the organization while ensuring compliance with established accounting principles.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage full-cycle accounts receivable processes, including invoicing sales orders, applying payments, and processing tax-exempt forms.</li><li>Oversee accounts payable tasks, such as reviewing invoices, performing three-way matching for purchase orders, and preparing weekly payment runs.</li><li>Maintain and update inventory records, including processing receipts of goods and organizing physical and cycle counts.</li><li>Conduct month-end and year-end close activities, including reconciling credit card transactions and auditing financial reports.</li><li>Collaborate with departments across multiple locations to ensure accurate financial reporting and resolve any discrepancies.</li><li>Monitor and address potential accounting or operational issues, reporting findings to senior staff.</li><li>Prepare and process client credit applications and lien waivers as part of accounts receivable operations.</li><li>Assist with special accounting projects and provide support for strategic initiatives.</li><li>Uphold company policies and accounting principles to ensure compliance and accuracy in all financial transactions.</li><li>Maintain organized and detailed records to support audits and operational reviews.</li></ul>
<p>A leading national law firm is seeking a highly motivated <strong>Litigation Associate Attorney</strong> with <strong>3+ years of experience</strong> to join its <strong>Minneapolis office</strong> and contribute to a dynamic complex‑litigation practice. This role offers the opportunity to work on impactful, cutting‑edge matters alongside a collaborative team dedicated to meaningful advocacy and client-focused results.</p><p><br></p><p><strong>About the Role</strong></p><p>The ideal candidate will have a solid foundation in complex or high‑stakes litigation, along with the maturity, judgment, and organizational skills needed to handle a sophisticated, high‑volume caseload in a fast‑paced environment. The firm offers a <strong>competitive compensation package</strong> commensurate with experience, as well as a <strong>discretionary bonus</strong>.</p>
<p>We are looking for an experienced Senior Accountant to join our fabulous accounting & finance staff. Ideal candidate will have experience in commercial real estate, or property management accounting. this is a hybrid model, great benefits, and growth opportunity. Salary up to $110K plus bonus. If you are interested, please reach out to Steve Cashman on LinkedIn or call Steve at 612.446.5690</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with property managers and project accountants to ensure accurate financial reporting, budgets, and construction draw management.</p><p>• Handle treasury functions, including cash management and forecasting cash flow needs.</p><p>• Prepare funding requests for investors and standard reference requests for new banking or wire relationships.</p><p>• Review accounts receivable aging reports, assess collectability, and recommend appropriate write-offs or reserves.</p><p>• Oversee accounts payable tasks, such as issuing checks, managing vendor files, and addressing vendor inquiries.</p><p>• Manage lease administration processes to ensure proper accounting treatment, including handling complex lease agreements.</p><p>• Conduct operating and tax expense reconciliations in accordance with governing documents like leases and management agreements.</p><p>• Review journal entries prepared by staff accountants and record entries for complex accounting issues.</p>
<p>We are looking for an experienced Family Law Attorney to join our legal team in the North West Metro of the Twin Cities, Minnesota. This role involves providing expert legal counsel and representation in matters such as divorce, custody, guardianships, adoptions, and post-decree work. The ideal candidate will have a strong background in family law and a commitment to delivering exceptional client service.</p><p><br></p><p>Responsibilities:</p><p>• Represent clients in family law cases, including divorce, custody disputes, and guardianships/conservatorships.</p><p>• Draft legal motions, briefs, and other court documents with precision and attention to detail.</p><p>• Conduct thorough discovery processes to gather relevant evidence and information.</p><p>• Provide legal advice and guidance to clients on adoption processes and post-decree modifications.</p><p>• Advocate for clients in court proceedings, ensuring their rights and interests are protected.</p><p>• Maintain up-to-date knowledge of family law regulations and case precedents.</p><p>• Collaborate with colleagues and other professionals to develop legal strategies.</p><p>• Manage case files efficiently and ensure deadlines are met.</p><p>• Negotiate settlements and agreements that align with clients’ objectives.</p><p>• Build strong client relationships based on trust and effective communication.</p>
We are looking for an experienced Senior Financial Analyst to join our team in Plymouth, Minnesota. This role is crucial in supporting financial operations, including budgeting, forecasting, and reporting within a dynamic healthcare environment. The ideal candidate will have an analytical mindset and a strong ability to provide insights that drive decision-making and business strategy.<br><br>Responsibilities:<br>• Prepare and analyze budgets, forecasts, and profit and loss statements to support business planning objectives.<br>• Conduct market modeling, sales analysis, and gross margin reviews to assess financial performance.<br>• Collaborate with leadership to consolidate month-end financial analysis and commentary.<br>• Develop financial models and presentations for quarterly forecasting cycles and executive meetings.<br>• Provide ad hoc financial reports and analysis to address specific business needs.<br>• Ensure compliance with regulatory requirements, company policies, and operational procedures.<br>• Deliver routine reports and insights to leadership to facilitate informed decision-making.<br>• Partner with cross-functional teams to support capital inventory management and service profitability.<br>• Contribute to the improvement of financial processes and systems to enhance efficiency.<br>• Maintain positive communication and collaboration across all levels of the organization.
<p>Robert Half is seeking a dynamic employee for a temporary / contract to hire opportunity with a growing company! The primary role of the Cash Application Specialist will be to determine how each line item on the customer remittance will be applied against the customer’s account, while strictly adhering to company policy and GAAP accounting standards. Advanced excel skills and heavy accounts receivable reconciliation/auditing experience are a must.</p><p> </p><p>Responsibilities:</p><p>- Download customer payment and remittance information from the lockbox, customer portals and email daily.</p><p>- Utilize working knowledge of the customer payment breakdown-process, factoring in any issues that may delay the breakdown-process, to prioritize workload, while still ensuring that all cash is posted by daily/monthly deadlines.</p><p>- Following company policy, breakdown customer remittances and research each remittance line item to determine which invoice on the customer account to apply cash.</p><p>- Balance all cash application, unapplied cash and non-AR entries to ensure total cash applied matches the customer payment.</p><p>- Provide auditable support, per company policy, for all cash application and non-AR entries.</p><p>- Develop working relationship with customer contacts and internal teams and communicate any discrepancies or problems timely. Monitor, follow-up and escalate to ensure problems are addressed so cash can be applied by daily/monthly deadlines.</p><p>- Communicate any lien releases or other billing process change documentation that may arrive with the customer remittance to appropriate internal teams.</p><p>- Assist the Cash App data-entry teams in posting cash as necessary to SAP, ensuring all deadlines are met.</p><p>- Assist with month-end close and prepare analysis and/or other administrative reports, review outstanding items and exceptions.</p><p>- Accounting and clerical duties such as filing, scanning, making collections phone calls and sending out past due correspondence.</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>A well-established and growing intellectual property law firm, known for its commitment to protecting innovation, is seeking a skilled <strong>Patent Attorney</strong> with a <strong>Mechanical Engineering background</strong> to join their collaborative team. If you are passionate about working with cutting-edge technologies in mechanical and electro-mechanical systems while delivering exceptional client service, this role may be the perfect fit.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Draft and prosecute U.S. and international patent applications for intricate mechanical and electro-mechanical systems.</li><li>Conduct patentability assessments, prior art searches, validity analyses, infringement analyses, and freedom-to-operate opinions.</li><li>Build and implement effective intellectual property strategies, including patent portfolio management and risk evaluations.</li><li>Collaborate closely with inventors, engineers, and legal colleagues to turn innovative concepts into high-quality patent applications.</li><li>Manage a sophisticated patent docket independently while meeting deadlines.</li><li>Conduct client consultations, provide legal insights, and undertake administrative duties as needed.</li></ul><p><br></p>
We are looking for a detail-oriented Clinical Administrative Coordinator to join our team in Minneapolis, Minnesota. In this long-term contract position, you will play a pivotal role in overseeing administrative operations and ensuring the smooth management of healthcare-related processes. This role requires strong organizational skills and an ability to collaborate effectively with both onshore and offshore teams.<br><br>Responsibilities:<br>• Manage administrative tasks related to healthcare operations, ensuring compliance with relevant standards and policies.<br>• Coordinate hiring processes, including onboarding new team members and handling related documentation.<br>• Collaborate with offshore teams to align operational goals and maintain seamless communication.<br>• Utilize HealthCare.gov resources to support healthcare-related administrative functions.<br>• Monitor and analyze healthcare data using R Code to drive informed decision-making.<br>• Assist with video conferencing and communication tools to facilitate team collaboration.<br>• Provide administrative support for TRICARE-related processes and documentation.<br>• Ensure accurate tracking and reporting of data for NIS compliance.<br>• Develop strategies to improve operational efficiency and streamline administrative workflows.
<p>We are looking for a Full Charge Bookkeeper on a temporary / contract to hire role. The Full Charge Bookkeeper will be responsible for applying generally accepted accounting principles and procedures to analyze financial information, prepare accurate and timely financial reports and statements and ensure appropriate accounting control procedures.</p><p> </p><p>Responsibilities:</p><p>- Full cycle Accounts Receivable including Collections and Billing</p><p>- Full cycle Accounts Payable</p><p>- Multiple bank reconciliations and record keeping</p><p>- Detailed Analysis and preparation of reports for the President of the company</p><p>- Payroll for 100+ employees including 1099s and tax reporting</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
We are looking for a dedicated Dispatcher to join our team in Plymouth, Minnesota. In this long-term contract position, you will play a pivotal role in coordinating service calls, managing technician schedules, and ensuring seamless communication between customers and service teams. If you excel at organization, multitasking, and providing exceptional support, this is an excellent opportunity to contribute to a dynamic work environment.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries and service requests.<br>• Schedule and coordinate service calls to ensure timely responses.<br>• Create and manage dispatch tickets for service calls.<br>• Assign service technicians to calls based on availability and expertise.<br>• Conduct debriefs with technicians after service calls to gather feedback and updates.<br>• Maintain accurate records of technician schedules, including on-call and time-off details.<br>• Keep the dispatch board and schedules updated to reflect current workloads.<br>• Forecast service workload for the next 2-3 days to optimize planning.<br>• Participate in daily conference calls to address technician availability and escalate concerns as needed.<br>• Provide technicians with detailed support, including ticket information, directions, scheduling, and parts requirements.
