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5 results for Technology And It in Columbus, OH

Help Desk/Desktop Support Analyst

Dublin, OH
onsite
Temporary to Hire
22.16 - 25.66 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to deliver dependable technical assistance for employees across multiple locations in Ohio. This contract position with permanent potential is ideal for someone who enjoys solving user issues, maintaining endpoint technology, and supporting day-to-day IT operations in a service-focused environment. The role combines hands-on desktop support, device setup, application troubleshooting, and routine site visits while partnering with colleagues to keep systems running efficiently. Responsibilities: • Deliver first- and second-level support for workstations, laptops, mobile devices, printers, and other end-user equipment, resolving issues in a timely manner. • Set up, configure, maintain, and troubleshoot hardware, operating systems, and business applications to support reliable daily operations. • Coordinate employee onboarding and offboarding by preparing accounts, deploying devices, and assisting users with initial application and mobile device setup. • Diagnose and resolve connectivity problems involving wired networks, wireless access, and TCP/IP-based communication across office locations. • Support Microsoft Windows environments and core productivity tools while performing routine updates, patching, and system maintenance activities. • Travel to branch and office sites on a scheduled basis to provide in-person technical support, complete planned maintenance, and address local technology needs. • Record incidents, solutions, and support procedures accurately within the service desk system to maintain clear documentation and service history. • Assist with inventory control, asset tracking, and equipment lifecycle planning to ensure technology resources are accounted for and properly managed. • Partner with other IT team members to escalate complex issues, contribute to larger projects, and recommend process improvements that enhance the user experience.
2026-06-12T13:58:38Z

Desktop Support Technician

Wilmington, OH
onsite
Permanent / Full Time
60000.00 - 70000.00 USD / Yearly
We are looking for a Desktop Support Technician to provide reliable technical assistance for end users and workplace technology in Washington Court House, Ohio. This position supports daily desktop operations, resolves hardware and software issues, and helps employees stay productive across office and production environments. The ideal candidate brings hands-on troubleshooting experience, strong customer service skills, and the ability to manage equipment setup, training, and ongoing technical support. Responsibilities: • Provide day-to-day technical support for desktop operating systems, business applications, and end-user computing tools across the site. • Set up, image, configure, and deploy desktop and laptop computers for new and existing employees. • Respond to help desk requests by diagnosing issues, resolving user problems, and escalating more complex incidents when needed. • Assist with video conferencing technology by preparing equipment, troubleshooting connectivity issues, and supporting meetings as required. • Repair and maintain end-user hardware such as PCs, laptops, scales, thermal printers, and handheld scanning devices. • Track hardware assets and software licensing information to ensure records remain current and accurate. • Deliver onboarding instruction for employees receiving network access for the first time and provide follow-up training to support continued system use. • Maintain and troubleshoot the production labeling environment, including issue resolution, system updates, and preventative support activities.
2026-07-02T17:30:09Z

Help Desk Analyst II

Lewis Center, OH
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Help Desk Analyst II to join the IT team in Lewis Center, Ohio in a Long-term Contract role. This position is ideal for an early-career support specialist who enjoys solving technical issues, delivering dependable service to internal users, and building a strong foundation for future growth. You will provide hands-on assistance across Microsoft-based environments while helping maintain consistent day-to-day support coverage for the business. Responsibilities: • Provide front-line technical support for employees by diagnosing and resolving hardware, software, and access-related issues in a timely manner. • Manage and update service requests through Jira, ensuring tickets are documented clearly, prioritized appropriately, and followed through to completion. • Troubleshoot Microsoft 365 applications and Windows 10 environments, including common user issues involving accounts, devices, and productivity tools. • Support user account administration tasks such as password resets, access changes, and directory updates within Active Directory. • Assist staff with both Windows PCs and occasional Mac-related support needs, offering clear guidance and practical solutions. • Communicate status updates effectively to end users, helping reduce frustration and maintain confidence during technical disruptions. • Work closely with the broader IT team to escalate more complex incidents and contribute to a reliable support experience across the organization. • Participate in assigned technical projects or improvement efforts over time, with opportunities to expand beyond ticket-based support into broader IT initiatives.
2026-06-15T19:28:47Z

ServiceNow Business Analyst

Columbus, OH
onsite
Permanent / Full Time
110000.00 - 120000.00 USD / Yearly
We are looking for a ServiceNow Business Analyst to support business and technology teams in Columbus, Ohio by turning operational needs into practical platform solutions. In this role, you will assess current processes, define clear requirements, and help shape efficient ServiceNow capabilities that improve daily workflows. The position is ideal for someone who combines strong analytical thinking with hands-on platform knowledge and enjoys working closely with stakeholders in an Agile environment. Responsibilities: • Engage with business partners and project teams to capture needs, clarify objectives, and produce well-structured functional and technical requirements for ServiceNow work. • Review existing workflows and operating procedures to uncover opportunities for process improvement, automation, and a better end-user experience through the platform. • Convert business goals into detailed specifications and work closely with developers and administrators to deliver effective, scalable solutions. • Support the configuration of ServiceNow applications, forms, workflows, and integrations with an emphasis on best practices and sustainable design. • Assess data needs related to reporting, integrations, implementations, and migration activities to help ensure reliable solution delivery. • Create and update process documents, user instructions, and training resources while assisting end users with adoption and knowledge transfer. • Monitor new platform features and module capabilities, recommending enhancements that increase efficiency and business value. • Contribute to Agile delivery efforts by partnering with cross-functional teams, participating in planning activities, and helping drive successful project execution.
2026-07-02T18:04:11Z

Business Analyst Advanced

Columbus, OH
onsite
Temporary / Contract
55.00 - 60.00 USD / Hourly
We are looking for an experienced Business Analyst Advanced to support strategic initiatives within the financial services sector in Columbus, Ohio. This Long-term Contract opportunity is ideal for a detail-oriented individual who can turn complex data into meaningful business insights, guide cross-functional collaboration, and help shape operational improvements. The role combines analytical research, financial evaluation, stakeholder engagement, and agile ways of working to support informed decision-making and measurable results. Responsibilities: • Gather, interpret, and evaluate business and financial data to support reporting, planning, and decision-making activities. • Build forecasting models, market analyses, and research-based assessments that help identify opportunities, risks, and performance trends. • Partner with leaders and stakeholders across multiple teams to strengthen alignment, encourage collaboration, and support business priorities. • Use metrics, analytics, and evidence-based findings to uncover root causes and recommend practical improvements across products and processes. • Guide teams in applying agile principles and encourage transparent communication, accountability, and ongoing refinement of team practices. • Facilitate discussions, presentations, and working sessions with business and technology partners to drive clarity, consensus, and action. • Contribute to short- and mid-range operational planning by helping prioritize work, coordinate resources, and track progress toward objectives. • Work with peers and leadership to develop scalable approaches, share best practices, and support continuous improvement across the organization. • Identify emerging trends and translate findings into recommendations that influence policies, frameworks, and disciplined ways of working.
2026-06-22T20:34:07Z