We are looking for an experienced IT Director to guide enterprise technology operations and provide high-level leadership across service delivery, governance, and long-term planning. This role is based in Westerville, Ohio, and is suited for a strategic leader who strengthens operational performance through teams, partners, and disciplined oversight. The ideal candidate will bring a strong background in regulated environments and a proven ability to align technology operations with business priorities, risk controls, and organizational growth.<br><br>Responsibilities:<br>• Direct enterprise IT operations with a focus on stability, performance, security, and compliance across the organization.<br>• Lead the IT function by setting priorities, assigning accountability, and developing managers and team leaders to execute effectively.<br>• Oversee technology budgeting, forecasting, expense management, and financial decision-making to ensure responsible use of resources.<br>• Prepare for and support audits, regulatory reviews, and control assessments by maintaining strong operational readiness and risk awareness.<br>• Manage relationships with external service providers, monitoring service levels, performance metrics, and contractual commitments.<br>• Strengthen core IT service management practices, including incident response, change control, problem resolution, and asset oversight.<br>• Create executive-level reporting that communicates service health, operational risks, and overall technology effectiveness.<br>• Partner with senior business leaders to shape and deliver technology roadmaps that support growth, scalability, and operational efficiency.<br>• Drive organizational and process improvements by evaluating current operating models and leading meaningful change initiatives.<br>• Track developments in technology, compliance, and industry practices to inform operational strategy and future planning.