We are looking for a dedicated Client Services Representative to join our team in Columbus, Ohio. In this role, you will serve as the primary point of contact for guests, ensuring they receive exceptional service and support. Your ability to assist and guide customers, along with experience in retail sales, will be essential to your success.<br><br>Responsibilities:<br>• Greet and assist guests to ensure their needs are met promptly and efficiently.<br>• Provide clear and helpful guidance to guests regarding products, services, and inquiries.<br>• Manage retail sales transactions with accuracy and professionalism.<br>• Address customer concerns and resolve issues to maintain satisfaction and loyalty.<br>• Maintain a welcoming and organized environment for guests.<br>• Collaborate with team members to enhance the overall guest experience.<br>• Communicate effectively with customers to understand their preferences and offer tailored solutions.<br>• Stay informed about product offerings and promotions to provide up-to-date information.<br>• Contribute to achieving sales targets by promoting relevant products and services.<br>• Ensure proper documentation and record-keeping for guest interactions and sales.
We are looking for a dedicated Staff Accountant to join our team in Columbus, Ohio. In this role, you will oversee essential accounting functions such as journal entries, reconciliations, and month-end processes. This is an excellent opportunity to contribute to the financial accuracy and efficiency of a dynamic organization.<br><br>Responsibilities:<br>• Manage the month-end closing process, ensuring all financial data is accurate and complete.<br>• Prepare and post journal entries while maintaining proper documentation.<br>• Perform bank reconciliations to ensure consistency between financial records and statements.<br>• Handle accounts payable tasks, including invoice processing and payment scheduling.<br>• Reconcile daily charges to ensure proper allocation and accuracy.<br>• Support corporate tax-related activities, including preparation and filing.<br>• Calculate and manage sales tax obligations in compliance with local regulations.<br>• Maintain and update the general ledger, ensuring all entries are properly recorded.<br>• Collaborate with departments to provide financial insights and resolve discrepancies.<br>• Assist in the preparation of corporate tax returns and related documentation.
We are looking for a skilled Business Analyst to join our team in Dayton, Ohio, for a Contract to permanent position within the manufacturing industry. This role offers the opportunity to work closely with business systems, sales, and marketing processes, ensuring efficiency and innovation. The ideal candidate will bring expertise in process automation and system management while collaborating with stakeholders to drive continuous improvement.<br><br>Responsibilities:<br>• Serve as the primary expert on sales and marketing business systems, ensuring effective operation and optimization.<br>• Configure, onboard, and provide ongoing support for marketing automation tools and related platforms.<br>• Collaborate with internal teams and external vendors to identify and implement process enhancements.<br>• Develop and maintain comprehensive documentation, including standard operating procedures and workflow diagrams.<br>• Monitor emerging technologies and tools to identify opportunities for improving business operations.<br>• Manage project timelines, deliverables, and plans to ensure successful implementation.<br>• Offer system support by resolving user issues, managing tickets, and delivering training sessions to end users.
We are looking for a detail-oriented Reconciliation Specialist to join our team in Columbus, Ohio, within the automotive industry. In this Contract to permanent position, you will play a vital part in ensuring financial accuracy by reconciling corporate and retail bank accounts, investigating discrepancies, and maintaining compliance with company standards. This position offers an excellent opportunity to contribute to process improvements and collaborate with cross-functional teams.<br><br>Responsibilities:<br>• Perform regular bank reconciliations across multiple retail and corporate accounts, ensuring all financial transactions are accurately recorded.<br>• Identify and resolve discrepancies between internal financial records and bank statements by collaborating with store managers and accounting teams.<br>• Verify deposit accuracy by reviewing sales audit reports and addressing any variances in transaction postings.<br>• Prepare detailed reconciliation reports and maintain organized documentation in compliance with company policies.<br>• Work closely with external banks and payment processors to address outstanding reconciliation issues and ensure timely deposits.<br>• Provide support for month-end and year-end closing activities by delivering reconciliation analytics and detailed documentation.<br>• Evaluate and suggest improvements to existing reconciliation processes to enhance efficiency and accuracy.<br>• Stay updated on corporate retail banking practices, cash management protocols, and payment systems to maintain expertise in the field.
<p>The Salesforce Center of Excellence COE team is seeking a Technical Lead to participate in development activities spanning multiple Salesforce platforms. The ideal candidate will be able to:</p><p><br></p><p>Independently build and unit test components as well as work with Dev/QA team members to resolve code and configuration-based defects. Lead a dev team and provide guidance/mentor as needed.</p><p>Provide direction to the dev team to conduct research and document results for new Salesforce capabilities or review exiting platform-related issues.</p><p>Lead Proof of concepts with the architects to evaluate and document new designs integrations patterns and practices.</p><p><br></p><p>Duties and Responsibilities:</p><p><br></p><p>Provide leadership and demonstrate proficiency in Core Salesforce capabilities such as: Apex LWCs flows triggers complex formulas workflows and security.</p><p>Participate in agile practices and ceremonies through scrum team planning sessions user story refinement daily status updates code reviews and provide leadership to team members.</p><p>Participate in enhancements to DevOps processes pipelines monitoring test automation.</p><p>Understanding of enterprise cross-system integration concepts such as processing events and interacting with APIs.</p><p>Conduct product/solution evaluations – including Salesforce capabilities and third-party vendor offerings - for domain by creating prototypes/Proof of concepts as a means to elicit clarify and design towards the business goals.</p><p>Design document and develop development patterns and best practices for consumption by COE technical delivery organization.</p><p>Mentor technical delivery staff.</p>
<p>We are looking for an experienced Epicor P21 Administrator to manage and optimize our ERP system within the logistics industry. This position will play a critical role in ensuring the seamless operation of key business processes, including inventory management, order fulfillment, supply chain operations, and financial reporting. The role is remote but requires occasional travel to corporate offices, distribution centers, or project sites.</p><p><br></p><p>Responsibilities:</p><p>• Administer and configure the Epicor Prophet 21 system, including user accounts, roles, permissions, and security settings.</p><p>• Optimize and maintain various modules such as Inventory, Purchasing, Sales Orders, Pricing, Warehouse Management, and Financials.</p><p>• Monitor system performance, troubleshoot technical issues, and oversee integrations and data flow.</p><p>• Collaborate with Epicor support and external vendors to manage system upgrades, patches, and escalations.</p><p>• Analyze and map business processes across departments to identify inefficiencies and design system improvements.</p><p>• Translate business requirements into functional or technical specifications and implement changes.</p><p>• Develop dashboards, reports, and KPIs to support data-driven decision-making using P21 tools and Power BI.</p><p>• Ensure data accuracy and integrity across customer files, pricing information, vendor records, and transactions.</p><p>• Lead or support enhancement projects, module rollouts, and integrations with eCommerce and shipping systems.</p><p>• Provide user training and create documentation to support onboarding and ongoing system use.</p>
<p>We are looking for a dedicated and experienced Project Manager/Coordinator to join our team in Westerville, Ohio. In this long-term contract role, you will oversee and drive the successful execution of projects while ensuring effective collaboration among teams and stakeholders. Your ability to manage timelines, optimize processes, and deliver high-quality results will be key to achieving organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage all aspects of project planning, execution, and delivery to meet defined objectives and timelines.</p><p>• Act as the primary liaison between teams, manufacturing, engineering, lab operations, sales and stakeholders to ensure clear communication and alignment.</p><p>• Oversee scheduling, resource allocation, and logistics to optimize project workflows and efficiency.</p><p>• Monitor progress and performance, identifying and addressing any issues or risks that may impact project outcomes.</p><p>• Develop and maintain detailed project documentation, including plans, reports, and updates.</p><p>• Collaborate with cross-functional teams to ensure operational excellence and adherence to established protocols.</p><p>• Foster strong relationships with clients and stakeholders, ensuring high levels of customer satisfaction.</p><p>• Implement time management and prioritization strategies to meet deadlines and achieve project milestones.</p><p>• Conduct regular evaluations of project performance, identifying opportunities for improvement and optimization.</p><p>• Support deployments and transitions, ensuring smooth implementation of project deliverables.</p>
We are looking for a skilled Security Operations Specialist to join our team in Columbus, Ohio, on a long-term contract basis. In this role, you will be responsible for ensuring the effective operation of technical security systems and processes while maintaining strict compliance with established procedures. You will collaborate with various stakeholders, including integrators and internal teams, to deliver high-quality security services and resolve issues promptly.<br><br>Responsibilities:<br>• Manage and monitor ticket queues, ensuring timely resolution and accurate completion of service requests.<br>• Oversee system health checks, identifying maintenance needs and coordinating troubleshooting efforts with integrators.<br>• Collaborate with Technical Security Specialists to optimize system operations and ensure automation processes function as intended.<br>• Assist with projects and assignments related to technical security, ensuring adherence to defined procedures and standards.<br>• Develop strong working relationships with integrators to facilitate the installation, servicing, and support of security equipment.<br>• Program and update technical security systems based on established procedures, including performing basic troubleshooting tasks.<br>• Conduct compliance testing and audits in partnership with Risk and Audit teams to ensure technical security procedures meet regulatory standards.<br>• Liaise with branch and back-office teams to address and resolve security-related issues.<br>• Ensure routine processes align with technical security guidelines and maintain high service quality.<br>• Manage project-related documentation, including k-forms and invoicing, for business-as-usual security initiatives.
<p>We are looking for an experienced IT Strategic Sourcing Analyst Senior to join our team based in Columbus, Ohio. This will be a remote opportunity.</p><p><br></p><p>In this role, you will be integral in managing complex procurement processes for IT goods and services, ensuring contracts align with organizational goals and compliance standards. This is a long-term contract position requiring advanced negotiation skills, strategic thinking, and collaboration with stakeholders across multiple departments.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement sourcing strategies to meet technical and business objectives while minimizing risks and optimizing costs.</p><p>• Oversee procurement processes from requirements gathering to contract finalization, ensuring all legal and compliance standards are met.</p><p>• Analyze, structure, and negotiate contracts to deliver cost-effective and legally compliant solutions aligned with business needs.</p><p>• Facilitate cross-functional collaboration during bidding processes, such as RFPs, RFIs, and RFQs, to achieve optimal outcomes.</p><p>• Identify and apply best practices in strategic sourcing to enhance processes and address challenges within IT procurement.</p><p>• Attend stakeholder meetings to capture requirements for new purchases, renewals, and competitive bids, documenting action points and deliverables.</p><p>• Manage vendor and customer expectations through effective project management and strategic partnerships.</p><p>• Maintain accurate and up-to-date contract data across procurement systems, ensuring quality and compliance.</p><p>• Leverage industry trends, technology advancements, and regulatory standards to optimize sourcing strategies.</p><p>• Collaborate with Vendor Managers to establish performance criteria and service level agreements (SLAs).</p>
