We are looking for an Accounting Manager to oversee core treasury and accounting operations for a multi-entity organization in Columbus, Ohio. This role combines hands-on financial management with team leadership, supporting cash activity, receivables, internal controls, and month-end reporting. The ideal candidate brings strong technical accounting knowledge, sound judgment, and the ability to improve processes while maintaining accuracy and compliance.<br><br>Responsibilities:<br>• Direct daily cash activity, including monitoring balances and coordinating short-term financing or investment decisions based on operational needs.<br>• Administer corporate banking relationships, safeguard account access, and oversee fraud-prevention controls such as payment security measures.<br>• Lead the accounts receivable function, provide guidance to staff, and help ensure timely collections and accurate customer account activity.<br>• Manage outgoing payments across entities, including checks and ACH transactions, while also maintaining company credit card and petty cash processes and preparing bank deposits.<br>• Oversee accounting and finance systems, identify opportunities for improvement, and implement enhancements that strengthen efficiency and reporting accuracy.<br>• Support member prepayment programs by calculating investment-related interest, preparing monthly statements, and issuing account summaries to participating parties.<br>• Record monthly interest expense, develop interest-related budget inputs, and prepare quarterly debt activity schedules for consolidated reporting.<br>• Supervise internal audit activities and staff, helping evaluate controls, document findings, and support compliance efforts.<br>• Prepare cost allocation schedules, intercompany billings, lease accounting support for right-of-use assets and liabilities, and audit-ready analyses for annual financial reviews.<br>• Complete required state unclaimed property filings, train cross-functional backup support for key duties, and assist with additional accounting assignments as needed.
We are looking for a forward-thinking AI leader to establish and guide a new enterprise capability in Columbus, Ohio. This position offers the opportunity to set the vision, create the operating framework, and influence how artificial intelligence delivers measurable business impact across the organization. The ideal candidate combines strategic leadership with practical execution and can turn emerging technologies into scalable, durable solutions.<br><br>Responsibilities:<br>• Create and lead a company-wide AI Center of Excellence that supports long-term innovation and business alignment.<br>• Shape the enterprise AI vision and translate it into a prioritized roadmap with clear goals, milestones, and outcomes.<br>• Identify promising use cases, oversee pilots, and advance successful concepts into production-ready business solutions.<br>• Put governance structures, usage standards, and responsible AI practices in place to support consistent adoption.<br>• Work closely with senior leaders and business partners to uncover opportunities and expand the practical use of AI across functions.<br>• Build, mentor, and direct a multidisciplinary team capable of delivering technical and business-focused AI initiatives.<br>• Define the operating model, core processes, and technology landscape needed to support an effective AI organization.<br>• Assess new AI platforms, tools, and external partners to determine strategic fit and enterprise value.<br>• Ensure AI programs deliver sustainable operational results rather than remaining limited to experimentation.
We are looking for a Senior Application Support Engineer to provide advanced application support and technical leadership for critical warehouse and transportation systems in Westerville, Ohio. This Long-term Contract position focuses on maintaining reliable operations, resolving complex incidents, and improving the performance of enterprise applications that support distribution and shipping activities. The role also involves cross-functional collaboration, technical documentation, user guidance, and participation in recovery readiness efforts to help ensure business continuity.<br><br>Responsibilities:<br>• Deliver second-level support for warehouse management and transportation applications, addressing complex issues and restoring service in a timely manner.<br>• Monitor, maintain, and administer Manhattan Active Warehouse Management and related platform components that support receiving, picking, packing, shipping, and labor functions.<br>• Support Centiro and other SaaS-based peripheral solutions by handling configuration updates, integration issues, and outbound shipping workflow troubleshooting.<br>• Provide operational support for associated Windows- and Linux-based systems that interact with core business applications and peripheral technologies.<br>• Investigate application and system problems through log review, data analysis, and root cause identification, and implement corrective actions aligned with development standards.<br>• Partner with frontline support, senior technical teams, and business stakeholders to coordinate escalations, communicate status, and drive issue resolution.<br>• Create and maintain support documentation, procedures, and training materials to improve knowledge sharing and user readiness.<br>• Participate in disaster recovery planning and exercises, and contribute technical leadership during testing and restoration activities.<br>• Assist with software installation, release coordination, and controlled deployment activities across multiple departments and supported solutions.<br>• Develop or enhance technical solutions that improve application stability, team efficiency, and customer service outcomes.
We are looking for a ServiceNow SPM Process Lead to support enterprise process excellence and user enablement for a Long-term Contract position based in Westerville, Ohio. This role focuses on strengthening the use of ServiceNow Strategic Portfolio Management capabilities by creating clear operational documentation, delivering practical training, and guiding adoption across IT and business teams. The ideal candidate will combine business analysis expertise with strong communication skills to help stakeholders use Resource Management, Idea Management, and Strategic Planning Workspace effectively.<br><br>Responsibilities:<br>• Create and refine process documentation for ServiceNow SPM functions, ensuring materials remain accurate, organized, and easy for end users and practitioners to apply.<br>• Produce training content such as user guides, quick-reference tools, and step-by-step learning resources that support consistent platform usage.<br>• Establish standard operating procedures for key workflows and governance practices within Resource Management, Idea Management, and Strategic Planning Workspace.<br>• Lead the introduction of Resource Management capabilities to IT teams by defining operating models, clarifying responsibilities, and supporting adoption activities.<br>• Partner with technology leaders and business stakeholders to align planning processes with organizational priorities and resource needs.<br>• Coordinate the expansion of Idea Management and Strategic Planning Workspace across business units through structured rollout plans, onboarding support, and targeted communications.<br>• Facilitate workshops and training sessions for audiences with varying levels of technical experience to encourage confident platform adoption.<br>• Monitor adoption trends, gather stakeholder feedback, and provide progress updates and recommendations to program leadership.<br>• Maintain a dynamic documentation repository that reflects platform enhancements, evolving processes, and continuous improvement efforts.
We are looking for a Customer Service Representative to join a growing team in Grove City, Ohio in a Contract to Permanent position. This opportunity is ideal for someone who takes pride in creating a positive customer experience, enjoys solving problems, and can stay organized in a high-volume setting. You will serve as a key point of contact for customers, helping to resolve order, shipment, and account-related questions while working closely with internal teams. This role offers training, long-term growth potential, and exposure to a collaborative operation that supports a fast-moving fulfillment environment.<br><br>Responsibilities:<br>• Respond to customer inquiries related to orders, shipment scheduling, and fulfillment support through phone, email, or ticketing channels.<br>• Research tracking issues, delivery exceptions, and service concerns to provide timely and accurate updates to customers.<br>• Assist with claims involving damaged goods or transit-related problems and help move each case toward resolution.<br>• Address billing and account questions, partnering with internal departments when additional review or action is needed.<br>• Record all customer interactions, case details, and next steps clearly within the company’s support platform.<br>• Work closely with fulfillment and operations teams to resolve customer issues efficiently and maintain service quality.<br>• Take ownership of open cases from initial contact through final follow-up, ensuring customers receive complete and attentive support.<br>• Manage multiple priorities in a fast-paced environment while maintaining a high standard of care and responsiveness.