<p>We are seeking a <strong>Senior Operations Support Analyst</strong> to provide daily operational and systems support to our client's Commercial Loan Services team. This role will support a variety of functions, including loan booking, collateral booking, agency services, research and maintenance, and SBA/government lending.</p><p><br></p><p>The ideal candidate will have direct, hands-on experience in commercial loan operations, a strong problem-solving mindset, and the ability to drive process improvements across systems and workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Operational Support</strong></p><ul><li>Act as the primary point of contact for front-line staff and managers to resolve process and systems issues.</li><li>Provide day-to-day support for commercial loan operations functions including booking, maintenance, and servicing.</li><li>Troubleshoot and escalate system-related issues in <strong>AFS Vision, FIS ACBS</strong>, and other core operations systems.</li><li>Serve as a <strong>Subject Matter Expert (SME)</strong> for commercial loan operations processes and systems.</li><li>Provide guidance and training to operations staff on system usage and best practices.</li><li>Analyze and document business requirements and translate them into functional specifications.</li></ul><p><strong>Project Management & Process Improvement</strong></p><ul><li>Lead and manage small to mid-sized projects from planning through execution.</li><li>Coordinate cross-functional teams, including Risk, Technology, and Business stakeholders.</li><li>Plan and oversee testing activities (SIT, UAT, etc.) for new system patches and releases.</li><li>Develop and maintain project documentation, timelines, and status reporting.</li><li>Identify opportunities for process optimization and automation.</li><li>Partner with technology teams to implement system enhancements and upgrades.</li><li>Support change management efforts to ensure adoption of new processes.</li></ul>
We are looking for an experienced Network Administrator to oversee and maintain our IT systems and network infrastructure. This role involves ensuring the reliability and efficiency of our systems, addressing support tickets, and implementing improvements to optimize operations. Based in Columbus, Ohio, this position offers the opportunity to collaborate with technical teams and provide valuable support to end-users.<br><br>Responsibilities:<br>• Manage and maintain IT systems, including Windows environments, Hyper-V, on-premises Windows servers, and backup and recovery solutions.<br>• Oversee and support cloud-based platforms such as Azure and Office 365.<br>• Act as a liaison between the organization and external vendors to ensure seamless communication and issue resolution.<br>• Monitor, prioritize, and resolve support tickets, maintaining detailed documentation of issues and solutions.<br>• Perform hardware and software troubleshooting, ensuring minimal downtime and disruption.<br>• Conduct regular inspections of infrastructure and perform necessary maintenance at various locations.<br>• Manage hardware inventory, including issuing new equipment and maintaining existing devices.<br>• Provide technology training and support to employees to enhance their technical proficiency.<br>• Assist in cross-training team members to promote knowledge sharing and team development.<br>• Recommend and implement process improvements to optimize system performance and efficiency.
We are looking for a well-rounded technical professional who can support both cybersecurity operations and day-to-day IT support. This role is ideal for someone with a solid foundation in security best practices who also enjoys rolling up their sleeves to solve technical issues, assist end users, and maintain system health.<br><br>Key Responsibilities:<br><br>• Monitor security alerts via SIEM tools and respond to incidents<br>• Conduct basic vulnerability scans and assist with remediation tracking<br>• Help maintain internal security controls aligned with standards like TISAX and ISO 27001<br>• Support development and testing of incident response plans<br>• Work with IT and local teams to ensure secure configurations and user access controls<br>• Assist with vendor risk reviews and security questionnaires<br>• Maintain and organize documentation related to policies, procedures, and audits<br>• Participate in phishing simulations and user security training efforts<br>• Provide Tier 1/Tier 2 technical support for end users (hardware, software, network, printers)<br>• Perform light hardware repair, software installs, and assist with troubleshooting<br>• Coordinate with vendors for issue resolution and system improvements<br>• Track IT assets and keep inventory records up to date<br>• Support the network team with basic tasks like wireless and firewall configurations<br>• Contribute to the development of documentation, policies, and standard procedures<br><br>Qualifications:<br>• Bachelor’s degree in Computer Science, Information Technology, or a related field<br>• 3–5 years of experience in a blended IT support / cybersecurity role<br>• Familiarity with endpoint protection, basic networking, and access management<br>• Experience with SIEM tools, endpoint detection, and vulnerability scanners<br>• Proficiency with Windows 11, Microsoft 365, and common IT tools<br>• Comfortable supporting users and solving technical problems across systems<br>• Excellent troubleshooting, documentation, and communication skills<br>• Hands-on mindset and a willingness to wear multiple hats in a dynamic environment
<p>We are looking for a detail-oriented Procurement Analyst to join our client's team in Westerville, Ohio. This Contract position offers the opportunity to manage critical procurement processes, ensure accurate data management, and support vendor operations. The role requires strong analytical skills, proficiency in Excel, and excellent communication abilities to collaborate across departments and resolve discrepancies effectively.</p><p><br></p><p>Responsibilities:</p><p>• Perform weekly reconciliation of vendor invoices, ensuring alignment with Kronos data and accurate application of pay rules and job codes.</p><p>• Maintain and update electronic records, including customer and cost center information, while managing requisition changes and updates.</p><p>• Provide onboarding and ongoing training for vendors and internal teams, ensuring comprehensive and accessible training materials are available.</p><p>• Collaborate with site teams to review and resolve Kick Out reports and address Kronos discrepancies before invoice finalization.</p><p>• Manage backend updates and ticket coordination within the vendor management system, ensuring smooth system maintenance.</p><p>• Generate detailed reports and audits on a weekly, monthly, and quarterly basis while maintaining thorough documentation of end-user interactions.</p><p>• Support site start-ups, shutdowns, acquisitions, and expansion projects, contributing to process improvement initiatives and system testing.</p><p>• Execute additional administrative tasks to enhance operational efficiency and assist team objectives.</p>
<p>Robert Half Management Resources is currently looking for an experienced Payroll Manager to support a 3+ month contract engagement with a client in Dublin, Ohio. The interim payroll manager will oversee three payroll processing resources who process both domestic (multi-state) and international payroll for 2,000+ employees. The company runs weekly, biweekly, and monthly payroll cycles, as well as has a complex bonus structure. The interim payroll manager will also take the lead in documenting and streamlining the payroll processes, creating SOPs and working with the payroll resources on the new processes. This is a contract only role and is based 5 days a week onsite at the client's location in Dublin, OH.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage a payroll team, ensuring accurate and timely processing of payroll for over 2,000 employees, including 1,000 international staff.</p><p>• Oversee multi-state payroll operations and address complexities arising from varied state regulations and compliance requirements.</p><p>• Develop and implement standard operating procedures (SOPs) to streamline payroll processes and enable entry-level team members to independently manage operations.</p><p>• Administer payroll on a weekly, biweekly, and monthly basis to accommodate the diverse requirements of employees across multiple countries.</p><p>• Collaborate with HR and management to ensure bonus programs are accurately reflected in payroll and processed without errors.</p><p>• Utilize payroll software, such as Rippling, to optimize payroll workflows and improve team efficiency.</p><p>• Ensure compliance with international payroll regulations and address any discrepancies or challenges that arise.</p><p>• Provide guidance and training to entry-level staff members, fostering their growth and enhancing team capabilities.</p><p>• Monitor and audit payroll processes to identify and resolve issues proactively.</p><p>• Act as a key point of contact for internal and external payroll-related inquiries and audits.</p>
We are looking for a NetSuite Business Systems Engineer to join our team in Dayton, Ohio. In this long-term contract role, you will play a critical part in managing and optimizing NetSuite and other enterprise systems to ensure seamless operations across the organization. This position is ideal for someone who thrives in a collaborative environment and is passionate about driving system efficiency and data integrity within the manufacturing industry.<br><br>Responsibilities:<br>• Configure and maintain NetSuite roles, workflows, SuiteScript, dashboards, and metrics to support organizational needs.<br>• Develop and implement integrations between NetSuite and other enterprise platforms, ensuring smooth data flows and resolving technical issues.<br>• Analyze business requirements to design system solutions that enhance workflows and processes.<br>• Provide technical expertise in system upgrades, architecture strategy, and data governance.<br>• Document system configurations, processes, and architecture to maintain clear and accessible records.<br>• Collaborate with IT leadership and cross-functional teams to uphold IT policies and ensure business continuity.<br>• Support training initiatives by creating documentation and guiding users on system functionalities.<br>• Identify opportunities for process improvements and lead change management efforts to implement solutions.<br>• Troubleshoot system issues and provide timely resolutions to minimize disruptions.<br>• Assist with team development by sharing knowledge and promoting best practices.
We are looking for an experienced Infrastructure Engineer II to join our team in Columbus, Ohio. In this role, you will be responsible for managing and optimizing complex systems, ensuring high performance and reliability across various IT infrastructure components. This position requires a proactive approach to problem-solving, strong technical expertise, and a commitment to maintaining secure and efficient systems.<br><br>Responsibilities:<br>• Lead the identification and resolution of infrastructure-related issues, acting as the primary point of contact during crises.<br>• Perform installations and upgrades of operating systems and software packages, ensuring compliance with IT policies and procedures.<br>• Design, configure, and test systems such as telecom networks, servers, security tools, and monitoring software.<br>• Participate in rotating on-call support to address service outages or technical issues during both standard and non-standard business hours.<br>• Investigate recurring system problems and propose configuration changes or updates to enhance stability and performance.<br>• Develop testing and implementation plans for infrastructure upgrades, collaborating with other engineers to ensure seamless execution.<br>• Establish and maintain business practices for system management, data backup, recovery, and archival processes.<br>• Monitor system performance to achieve optimal functionality and reliability.<br>• Travel occasionally to other company locations for training or project support.<br>• Execute additional duties as required to support the team and organizational goals.
We are looking for a dedicated Hardware Analyst to join our team in Hilliard, Ohio. In this Contract-to-Permanent role, you will be responsible for ensuring the optimal performance of hardware systems through repair, diagnostic services, and inventory management. This position is ideal for a hands-on individual who thrives in a fast-paced environment and is committed to delivering high-quality technical solutions.<br><br>Responsibilities:<br>• Inspect, test, and evaluate customer-returned equipment to identify issues and confirm complaints.<br>• Perform diagnostic and repair services on defective hardware, documenting findings with detailed database entries and photographs.<br>• Communicate unique or new observations to quality and engineering teams, escalating safety-related concerns when necessary.<br>• Receive and transfer inventory items as required, supporting quarterly cycle counts for service components.<br>• Manage the receipt and inspection of customer returns, ensuring proper packaging for safe shipping and handling.<br>• Collaborate with internal teams to improve product quality and service outcomes.<br>• Maintain accurate records and follow established procedures to track repairs and inventory.<br>• Support the development and implementation of best practices for hardware handling and repair.<br>• Ensure all tasks comply with safety standards and organizational policies.
We are looking for an experienced Title Clerk to join our team in Columbus, Ohio. In this Contract-to-Permanent position, you will play a key role in processing title-related transactions, ensuring accuracy, and maintaining organized records. This opportunity is ideal for professionals who thrive in detail-oriented roles and can work independently once trained.<br><br>Responsibilities:<br>• Process vehicle title transactions, including printing, filing, and ensuring compliance with organizational standards.<br>• Oversee the termination of fleet vehicles, managing all steps efficiently and accurately.<br>• Request checks for newly acquired vehicles and ensure timely documentation.<br>• Perform title searches and maintain organized, accessible files.<br>• Scan and file documents digitally to support efficient record-keeping.<br>• Manage fleet vehicle documentation, ensuring all records are up-to-date.<br>• Utilize digital printing tools to produce necessary documents.<br>• Maintain thorough and accurate files related to fleet management and title processing.<br>• Collaborate with team members to address any discrepancies or issues in documentation.
<p>We are looking for a skilled Systems Analyst to join our healthcare client in Columbus, Ohio. This role focuses on bridging clinical operations with technology to ensure seamless functionality and compliance of electronic medical records and other healthcare systems. The ideal candidate will excel in troubleshooting, system optimization, and training staff to enhance operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation, maintenance, and optimization of electronic medical records and other clinical applications.</p><p>• Assess existing workflows and recommend system enhancements to improve efficiency and ensure regulatory compliance.</p><p>• Investigate and resolve complex technical issues, collaborating with internal teams and external vendors as needed.</p><p>• Manage projects related to new system deployments, upgrades, and software enhancements.</p><p>• Provide comprehensive training and ongoing support to clinical staff across multiple care settings.</p><p>• Ensure accurate system documentation, perform table maintenance, and maintain robust data security protocols.</p><p>• Stay informed on emerging healthcare technology trends and relevant regulatory requirements.</p><p>• Facilitate communication between clinical and technical teams to align system functionalities with operational needs.</p>
