We are looking for a highly skilled Digital Strategist to join our team on a long-term contract basis in Lewis Center, Ohio. In this role, you will play a key part in optimizing and managing the Rithum platform to enhance ecommerce marketplace operations. This position offers the opportunity to collaborate with sales, operations, and technical teams while driving improvements and providing expert guidance for seamless platform performance.<br><br>Responsibilities:<br>• Deliver comprehensive training to sales and operations teams, ensuring they can effectively use the platform for uploads, reporting, and other functionalities.<br>• Enhance the Rithum platform configuration to support efficient ecommerce marketplace operations.<br>• Monitor and resolve issues related to product feeds, pricing updates, inventory synchronization, and order workflows.<br>• Identify and address feed errors, data synchronization challenges, and technical issues impacting platform performance.<br>• Work closely with stakeholders to gather requirements and implement tailored solutions.<br>• Recommend best practices to improve automation, scalability, and overall system efficiency.<br>• Oversee and execute a thorough catalog clean-up to ensure accuracy and organization.<br>• Support the launch of new marketplaces and implement platform upgrades.<br>• Develop clear documentation and technical guides for team reference and process handovers.<br>• Provide ongoing advisory services throughout the contract duration to ensure consistent platform optimization.
<p>Digital Marketing Contractor Needed! </p><p>Remote </p><p><br></p><p><strong>Background</strong></p><p>This client has implemented <strong>Salesforce Marketing Cloud (SFMC)</strong> several years ago as the primary tool for bulk email communications. It is now required that partners across the institution utilize SFMC for their activities. However, demand for email marketing support is growing faster than available resources.</p><p>To address this, we need a focused plan and narrative to manage expectations, sustain a strategic implementation roadmap, and educate the community on appropriate tools for different audiences and activities. This role will help document the current state, define a short- and long-term roadmap, and create clear guidance for stakeholders.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong></strong></p><p><strong><u>These are the two projects that need to get done: </u></strong></p><p><br></p><p><strong>Email Landscape Audit & Strategy</strong></p><ul><li>Audit and map the email landscape at Ohio State, including activities, audiences, and distribution tools</li><li>Develop recommendations aligning email activities with the most appropriate distribution tools</li><li>Create an executive summary and detailed narrative outlining findings and optimization strategies</li></ul><p><strong>SFMC Narrative & Roadmap</strong></p><ul><li>Collaborate with the core SFMC team to articulate objectives, benefits, and roadmap for SFMC adoption</li><li>Assess current and future resource needs; propose a resourcing model</li><li>Develop documentation and communication materials for leadership, partners, and other stakeholders</li></ul><p><br></p><p><br></p>
We are looking for a highly experienced Chief Information Officer (CIO) to join our team on a long-term contract basis in Columbus, Ohio. This role is pivotal in providing strategic leadership in technology, security, and IT operations within a dynamic chemicals manufacturing environment. The ideal candidate will assess and enhance IT systems, organizational structure, and security posture to ensure alignment with business objectives.<br><br>Responsibilities:<br>• Lead efforts to strengthen and monitor the organization's cybersecurity and risk management strategies.<br>• Provide executive-level guidance on IT operations and future technology investments.<br>• Evaluate the alignment of current technology systems and infrastructure with business goals.<br>• Conduct comprehensive assessments of IT organizational structure, roles, and staffing efficiency.<br>• Collaborate with external vendors and partners to resolve security-related issues effectively.<br>• Deliver actionable insights and recommendations to improve operational efficiency and leadership within the IT department.<br>• Oversee the expansion of automation capabilities and guide the integration of advanced technologies.<br>• Ensure robust reporting and visibility into the organization's security posture and technology risks.<br>• Review prior audit findings and validate the remediation status of identified issues.<br>• Advise on long-term digital transformation initiatives, including robotics and advanced automation.
<p><strong>Email Execution Management</strong></p><p>Contract role: 6-month contract for 30-40 hours a week.</p><p><br></p><p>Background:</p><p>This Client uses Salesforce Marketing Clout (SFMC) for bulk email sends. It has been operationalized for a couple of years with partners across the institution slowly migrating from former platforms into SFMC. As a result, these partners need help learning the tool, establishing activities in the tool, and/or executing actual email sends. </p><p> </p><p>Activities:</p><ul><li>Provides support in fielding partner questions coming to the email marketing group inbox or Teams Channel related to email best practices and/or Salesforce Marketing Cloud platform support</li><li>Works with the key partners internal and external to enhance training programs and documentation</li><li>Works with university practitioners on questions around email best practices through audit processes </li><li>Supports new template design system via documentation and website implementation with key partners</li><li>Identifies ways to collaborate and optimize processes within email and implements where applicable.</li><li>Backup creator and auditor of sender profiles</li><li>Documents processes and reviews adherence to best practices within the email space</li><li>Creates data extensions for Subscription 1.0 and 2.0 support</li></ul><p><br></p>
We are looking for an experienced Revenue Manager to oversee and optimize the revenue cycle operations within the healthcare sector. This role requires strong leadership skills to manage a team effectively, while ensuring the accuracy and efficiency of billing, claims processing, and payment posting. The ideal candidate will have a deep understanding of healthcare revenue cycles and accounts receivable processes.<br><br>Responsibilities:<br>• Supervise and guide the team in managing the revenue cycle, ensuring all processes are efficient and accurate.<br>• Oversee the resolution of denied claims and ensure timely rework to maximize revenue.<br>• Ensure accurate and timely billing operations, maintaining compliance with healthcare regulations.<br>• Manage the processing of claims and payment posting to maintain financial accuracy.<br>• Utilize healthcare systems such as NexGen and Etactics to streamline operations and enhance productivity.<br>• Develop and implement strategies to improve accounts receivable performance.<br>• Monitor key performance indicators related to revenue cycles and identify areas for improvement.<br>• Collaborate with other departments to ensure seamless integration of revenue cycle operations.<br>• Train and mentor staff to enhance their skills and knowledge in revenue management.<br>• Prepare and present reports on revenue cycle performance to senior leadership.
