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16 results for Customer Service Manager in Columbus, OH

Customer Support Specialist
  • Vandalia, OH
  • remote
  • Temporary
  • 16.49 - 17.25 USD / Hourly
  • <p>Join our team as a Customer Support Specialist and play a vital role in supporting our daily operations. We’re looking for an organized, detail-oriented individual with strong communication skills and the ability to thrive in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Answer high-volume phone calls from members and assist with their inquiries</li><li>Accurately process member enrollments over the phone, following a provided question list</li><li>Perform data entry into the member portal; submit records and confirm successful completion</li><li>Scan and index documents to ensure accurate digital recordkeeping</li><li>Distribute incoming mail and support general office functions</li><li>Handle routine outreach to vendors as needed</li><li>Post eligibility information and run regular reports for department use</li></ul><p>For immediate consideration, call 937.224.8326.</p>
  • 2025-12-22T19:14:44Z
RITSC Technician Tier 1
  • Marysville Nt, OH
  • onsite
  • Temporary
  • 21.00 - 21.00 USD / Hourly
  • <p>We are looking for a dedicated RITSC Technician Tier 1 to be a part of our team in MARYSVILLE, Ohio, 43040, United States. In this role, you will be a crucial part of our IT Service Desk, handling a variety of responsibilities for internal end users. This role offers a long term contract employment opportunity, making it a great fit for someone who enjoys working with a dynamic team in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as the initial point of contact for end-users seeking technical assistance through various channels, including phone, email, and chat.</li><li>Conduct thorough and systematic troubleshooting to identify the root cause of reported problems. Resolve Level 1 and Level 1.5 issues promptly and escalate more complex problems to the appropriate support teams.</li><li>Prioritize incidents and service requests according to defined processes to meet defined SLAs.</li><li>Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.</li></ul><p><br></p>
  • 2025-11-21T18:09:13Z
Help Desk and Infrastructure Manager
  • Dayton, OH
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a Help Desk and Infrastructure Manager to lead our IT support team and oversee day-to-day infrastructure operations within our manufacturing organization. This position offers the opportunity to combine technical expertise with leadership responsibilities, ensuring seamless support for end-users and efficient management of IT systems. As a long-term contract role based in Dayton, Ohio, this position is ideal for candidates seeking a dynamic environment where they can guide a team while contributing to the growth and maturity of IT processes.<br><br>Responsibilities:<br>• Lead a team of four IT support professionals, providing direction and mentorship to enhance their skills and performance.<br>• Serve as the primary escalation point for Tier 2 issues, ensuring quick and effective resolution of complex support cases.<br>• Oversee the management and resolution of approximately 400 support tickets monthly, maintaining high-quality service standards.<br>• Develop and implement a structured tiered support model to streamline operations and improve efficiency.<br>• Administer and optimize Microsoft Office 365 and related tools to meet organizational needs.<br>• Manage endpoint devices, including patching and updates, through NinjaOne to ensure smooth functionality.<br>• Supervise workflows and reporting within Zendesk, ensuring accurate tracking and analysis of ticketing metrics.<br>• Build and maintain a SharePoint-based intranet to support team collaboration and information sharing.<br>• Collaborate with marketing teams to implement SharePoint-driven initiatives and enhance digital content.<br>• Identify areas for improvement in IT processes and team capabilities, developing strategies to address skill gaps and operational inefficiencies.
  • 2025-12-19T18:54:03Z
Accounts Receivable Clerk
  • Moraine, OH
  • onsite
  • Contract / Temporary to Hire
  • 18.05 - 20.90 USD / Hourly
  • We are looking for a skilled Accounts Receivable Clerk to join our team in Moraine, Ohio. This Contract-to-permanent position offers the opportunity to apply your expertise in collections while contributing to the efficient management of accounts. The ideal candidate will have strong attention to detail and the ability to work effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Analyze customer accounts to identify payments made, refunds due, or balances eligible for transfer.<br>• Process requests for updates to customer profiles, including address changes, credit term modifications, and other maintenance tasks.<br>• Document customer interactions and communication, ensuring accurate records of calls and correspondence.<br>• Verify invoice details against purchase orders or contracts, including quantities, pricing, payment terms, and applicable taxes.<br>• Assist in preparing reconciliation documents to ensure accuracy across accounts.<br>• Compile and generate daily, weekly, monthly, and annual reports, statements, and invoices as required.<br>• Draft correspondence and reports as needed to support departmental functions.<br>• Perform additional tasks as assigned to support the overall efficiency of the team.
  • 2025-11-24T21:28:36Z
Corporate Recruiter
  • Westerville, OH
  • remote
  • Temporary
  • 35.00 - 35.48 USD / Hourly
  • <p>We are looking for a talented Corporate Recruiter to join our client's team in Westerville, Ohio. In this role, you will play an integral part in shaping and growing our Engineering and Information Technology teams. This is a long-term contract position where you will manage full-cycle recruitment processes, partner with leadership to develop hiring strategies, and contribute to continuous improvements in talent acquisition. If you are passionate about building strong teams and driving organizational success, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Lead the full-cycle recruitment process for assigned roles, from sourcing candidates to onboarding new hires.</p><p>• Partner with HR Business Partners and company leadership to develop and execute effective recruitment strategies.</p><p>• Build and maintain strong relationships with stakeholders to ensure alignment with business goals.</p><p>• Utilize data and metrics to evaluate recruitment performance and identify areas for improvement.</p><p>• Collaborate with the Talent Acquisition team to share knowledge and enhance recruitment practices.</p><p>• Drive innovation by proposing and implementing improvements to recruitment processes and tools.</p><p>• Ensure compliance with ethical hiring practices while maintaining high standards of customer service.</p><p>• Develop programs to support talent needs across the organization and address workforce challenges.</p><p>• Manage high-volume recruiting efforts with a consultative and sales-oriented approach.</p><p>• Contribute to the growth of the Engineering and IT teams by hiring top talent in critical roles.</p>
  • 2025-12-04T14:58:57Z
Office Manager
  • Carroll, OH
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for a detail-oriented Office Manager to join our client in Carroll, Ohio. This contract to permanent position requires a proactive individual who can work independently and efficiently manage office operations. The role involves overseeing financial processes, maintaining supplies, and supporting administrative needs.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts payable tasks, including performing 3-way matching and ensuring accuracy.</p><p>• Handle accounts receivable functions such as reconciliations, cash applications, and collections.</p><p>• Approve expense reports and manage insurance payment processing.</p><p>• Assist in creating and updating bills of materials (BOMs) for organizational needs.</p><p>• Monitor and order office supplies to ensure smooth day-to-day operations.</p><p>• Perform administrative duties to support office management and ensure operational efficiency.</p><p>• Maintain accurate records and documentation using QuickBooks.</p><p>• Collaborate with team members to address financial and administrative inquiries.</p>
  • 2025-12-01T21:58:56Z
Sales Audit Specialist
  • Columbus, OH
  • onsite
  • Contract / Temporary to Hire
  • 24.15 - 26.40 USD / Hourly
  • <p><strong>Overview:</strong></p><p>We are seeking a detail-oriented Sales Audit Specialist to join our team. This role is responsible for ensuring the accuracy and integrity of financial transactions across our retail service centers and warehouses. The ideal candidate thrives in a fast-paced environment and possesses strong problem-solving skills.</p><p><br></p><ul><li><strong>Key Responsibilities:</strong></li><li>Investigate and resolve discrepancies in cash balances for retail service centers and warehouses, including issues such as missing payments, unprocessed customer refunds, and delayed or absent deposits and lockbox checks.</li><li>Conduct daily and monthly reconciliations of store depository accounts; actively track and communicate anomalies, making necessary financial adjustments.</li><li>Collaborate with field teams and IT staff to troubleshoot and support the resolution of payment processing and operational challenges.</li><li>Contribute to the month-end close process by assisting in the preparation of key journal entries and related accounting documentation.</li><li>Respond to customer inquiries regarding credit card transactions, ensuring timely and accurate follow-up.</li><li>Provide support to retail locations in addressing and resolving invoicing errors or concerns.</li><li>Take on additional projects and duties as required by management.</li></ul><p><br></p>
  • 2025-12-15T19:23:41Z
Bookkeeper
  • Dublin, OH
  • remote
  • Temporary
  • 22.00 - 28.00 USD / Hourly
  • <p>Our team is seeking a highly detail-oriented Full Charge Bookkeeper for a contract-to-permanent opportunity based in Dublin, Ohio. In this role, you will handle a variety of financial tasks, including managing day-to-day transactions and maintaining accurate records. The ideal candidate will have strong attention to detail, excellent organizational skills, and proficiency in accounting software.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage all aspects of general ledger accounting, including account reconciliations and maintaining accurate financial records.</li><li>Prepare and file monthly tax returns, ensuring proper setup and communication with tax authorities.</li><li>Partner with external accounting firms to support tax compliance and regulatory requirements.</li><li>Utilize Tribute accounting software and intermediate-level Excel skills to efficiently manage financial data and reporting.</li><li>Conduct bank reconciliations to ensure accurate cash management and reporting.</li><li>Oversee the timely and accurate processing of sales and use tax filings.</li><li>Lead month-end close processes to ensure timely production of reliable financial statements.</li><li>Maintain detailed documentation of ledger accounts, proactively identifying and resolving discrepancies.</li><li>Participate in a structured transition period, learning best practices and operational workflows from the retiring bookkeeper to guarantee business continuity.</li></ul>
  • 2025-12-12T16:53:36Z
Retail & Sales Reconciliation
  • Columbus, OH
  • remote
  • Contract / Temporary to Hire
  • 24.00 - 26.00 USD / Hourly
  • <p>We are seeking a detail-oriented <strong>Retail & Sales Reconciliation</strong> to join our team in Columbus, Ohio. This role is critical in ensuring the accuracy and integrity of retail and sales transactions across service centers and warehouses. You will be responsible for auditing, reconciling, and resolving issues related to daily and monthly sales activities. </p><p><br></p><p>✅ Audit and reconcile store depository accounts daily and monthly, monitor variances, and enter adjustments as needed</p><p>✅ Investigate and resolve cash balancing issues, including missing payments, refunds, late deposits, and lockbox discrepancies</p><p>✅ Provide resolution support for invoicing issues</p><p>✅ Assist with month-end journal entries and ensure accurate reporting</p><p>✅ Address external customer inquiries related to credit card transactions</p><p><br></p>
  • 2025-12-17T18:49:07Z
Grants Manager
  • Columbus, OH
  • remote
  • Temporary
  • - USD / Hourly
  • <p>Robert Half Management Resources is currently looking for an experienced Grants Project Manager to assist a Columbus, OH based non-profit with grant funding disbursement for 2026. This role will assist the organization with planning, process, and execution of granting funding to service providers across Ohio aligned with its mission. This role includes some strategic responsibilities (such as helping define the grant distribution and compliance process and senior-level stakeholder engagement), as well as tactical responsibilities such managing organizational email inboxes, fielding questions from potential grant applicants, reviewing potential conflicts of interest, performing due diligence on grant applicants, and reviewing applications. Role is expected to last about 4 months, with potential for extensions. This client is based in Columbus, OH, but role is open to hybrid/remote resources with a strong non-profit grants management skillset.</p><p><br></p><p>Responsibilities:</p><p>• Manage multiple inboxes and respond to inquiries using standard templates or direct them to the appropriate team members.</p><p>• Conduct conflict of interest reviews for regional board members and compile summary reports based on submitted applications.</p><p>• Add and assign grant reviewers to specific review groups within the database and ensure proper organization.</p><p>• Prepare materials for regional and expert panel meetings to facilitate efficient decision-making processes.</p><p>• Communicate with grantees regarding reporting requirements, payment notifications, and any questions related to the grant process.</p><p>• Collaborate with the Finance team to provide grantees with necessary information for grant closure and compliance.</p><p>• Update grant portals with close-out documentation and final reporting details, ensuring all data is accurate and complete.</p><p>• Track grant amendment requests and develop presentation materials to support internal review processes.</p><p>• Assist in preparing for committee meetings by organizing necessary documentation and coordinating logistics.</p><p>• Monitor and manage high volumes of applications and deliverables across multiple cycles, ensuring deadlines are met.</p>
  • 2025-12-16T19:28:36Z
Controller
  • Dayton, OH
  • onsite
  • Permanent
  • 125000.00 - 140000.00 USD / Yearly
  • <p>*For more information, contact Jason Young @ 937/637-7759 or [email protected]*</p><p> </p><p>Due to an upcoming retirement (20+ years with the company), our client is hiring a controller. The Controller serves as a key leader within the organization and will have oversight of all accounting and finance functions. </p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p>·      Develop KPI’s, analyze financial statements and provide insights into business performance and trends.</p><p>·      Maintain and improve standard costing processes, ensuring accurate cost allocation and inventory valuation.</p><p>·      Track and adjust overhead rates, production costs, and other key manufacturing financial metrics.</p><p>·      Lead the month, quarter, and year-end closing processes, ensuring accuracy and completeness of financial reporting.</p><p>·      Manage all general accounting functions: Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), and payroll administration.</p><p>·      Prepare and present financial planning, budgeting, and forecasting analysis (FP& A); identify cost-saving opportunities and support strategic initiatives.</p><p>·      Partner with operations teams to monitor production costs and identify variances.</p><p>·      Develop and implement robust internal controls to safeguard assets and ensure regulatory compliance.</p><p>·      Support external audits and interface with auditors as needed.</p>
  • 2025-12-02T21:53:36Z
Operations Associate: III (Senior)
  • Columbus, OH
  • remote
  • Temporary
  • 35.42 - 35.42 USD / Hourly
  • We are looking for a detail-oriented and experienced Operations Associate: III (Senior) to join our team on a contract basis in Columbus, Ohio. In this role, you will play a critical part in institutional broker-dealer operations, focusing on client onboarding, asset movement, and account maintenance. This position requires a strong understanding of organizational policies and procedures, as well as the ability to thrive in a dynamic, fast-paced environment.<br><br>Responsibilities:<br>• Review institutional client onboarding requests to ensure accurate documentation is provided based on client type such as corporations or partnerships.<br>• Conduct scans and evaluations for onboarding and account maintenance requests to ensure compliance and accuracy.<br>• Approve and process asset movement transactions, including wire transfers and other financial activities.<br>• Manage daily settlement operations by reviewing reports, reconciling accounts, and initiating settlement wires.<br>• Support institutional sales and trading products, including money market fund investments and specialized services.<br>• Create and update procedural documents and job aids to enhance operational efficiency.<br>• Collaborate with audit and risk teams to provide necessary information and test internal controls.<br>• Assist in training new team members and perform quality checks on completed work to ensure accuracy.<br>• Generate ad hoc reports and fulfill special requests as needed.<br>• Participate in process improvement initiatives and special projects to optimize workflows.
  • 2025-12-18T15:23:41Z
Tax Preparer
  • Pickerington, OH
  • onsite
  • Temporary
  • 24.00 - 26.00 USD / Hourly
  • <p>We are looking for an experienced Tax Preparer to join our client in Pickerington, Ohio. This is a Contract position, providing an excellent opportunity to assist with individual and sole proprietorship tax returns during the busy tax season. The role focuses on preparing 1040 income taxes, with additional opportunities to support extensions and develop recurring seasonal collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Prepare individual tax returns, including state, city, and school taxes.</p><p>• Handle tax filings for sole proprietors, ensuring accurate and timely submissions.</p><p>• Apply knowledge of Schedule C and Schedule E to complete relevant tax documentation.</p><p>• Collaborate with the team to meet deadlines during the tax season.</p><p>• Assist with tax extensions as needed, providing ongoing support.</p><p>• Utilize UltraTax software to streamline tax preparation processes.</p><p>• Verify accuracy of tax data and ensure compliance with regulations.</p><p>• Communicate effectively with clients to gather necessary information.</p><p>• Maintain confidentiality and professionalism in all client interactions.</p>
  • 2025-12-18T14:38:45Z
AML Compliance Analyst
  • Westerville, OH
  • remote
  • Temporary
  • 25.00 - 25.00 USD / Hourly
  • We are looking for an experienced AML Compliance Analyst to join our team in Westerville, Ohio. In this long-term contract position, you will play a critical role in ensuring compliance with regulatory standards and organizational policies. This position requires strong analytical skills and attention to detail to support investigations and maintain the integrity of financial operations.<br><br>Responsibilities:<br>• Review and interpret organizational policies, risk standards, and guidelines to ensure compliance.<br>• Conduct quality analysis to validate the accuracy of cleared alerts and compliance actions.<br>• Investigate data and documentation related to suspicious activity reports, currency transaction reports, and Know Your Customer (KYC) information.<br>• Collect and document relevant account and transaction data to support investigations.<br>• Analyze large datasets to identify patterns and potential risks.<br>• Collaborate with team members to address compliance concerns and ensure thorough documentation.<br>• Provide insights and recommendations based on research and analytical findings.<br>• Monitor adherence to anti-money laundering (AML) regulations and organizational procedures.<br>• Ensure all required information is accurately recorded to assist in risk assessments.<br>• Stay updated on compliance trends and regulatory changes to enhance operational effectiveness.
  • 2025-12-17T13:39:01Z
Presentation Specialist
  • Columbus, OH
  • onsite
  • Temporary
  • 19.95 - 21.00 USD / Hourly
  • We are looking for a skilled Presentation Specialist to join our team on a long-term contract basis in Columbus, Ohio. In this role, you will utilize your expertise in Microsoft Office tools to create high-quality pitch books, presentations, and other detailed documents. The ideal candidate will demonstrate strong communication and organizational skills while excelling in a fast-paced environment with shifting priorities.<br><br>Responsibilities:<br>• Develop visually compelling pitch books, presentations, and other materials using Microsoft Word, Excel, and PowerPoint.<br>• Collaborate effectively with clients and team members from diverse backgrounds to understand project requirements and deliver exceptional results.<br>• Perform quality assurance checks on your own work as well as on deliverables created by others.<br>• Provide guidance and training to colleagues, helping them improve their skills and efficiency in presentation creation.<br>• Handle reprographic tasks, including photocopying and scanning, with minimal supervision.<br>• Ensure projects are completed within deadlines, adapting to changing priorities as needed.<br>• Follow established site procedures for receiving and processing client instructions.<br>• Maintain a high level of organization in managing multiple tasks and workflows.<br>• Identify opportunities to streamline processes and implement shortcuts for better productivity.<br>• Support the team in maintaining consistency and accuracy across all deliverables.
  • 2025-12-15T17:03:58Z
Controller
  • Mansfield, OH
  • onsite
  • Contract / Temporary to Hire
  • 50.00 - 60.00 USD / Hourly
  • <p>Robert Half Management Resources is currently looking for an experienced Plant Controller to support a $10M Manufacturing client in Mansfield, Ohio. In this role, you will play a vital part in overseeing financial operations, ensuring accurate reporting, and maintaining effective controls over processes. The plant controller will assist with a variety of daily tasks to include: A/P, A/R, Payroll, Journal entries, month-end close, and reconciliations. This role will also assist company leadership with project-related activities to include: GL clean-up, A/R process improvement, ad hoc financial analysis, cash flow analysis, and other potential financial process improvement initiatives. This is a contract role (potential for contract to hire) based 100% at the client's location in Mansfield, OH. </p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee document control processes, ensuring all records are accurately maintained and organized.</p><p>• Compile and prepare financial documents and reports, ensuring compliance with company and industry standards.</p><p>• Monitor and analyze cash flow, providing insights and recommendations for effective financial planning.</p><p>• Conduct thorough credit and business analyses to support decision-making and mitigate risks.</p><p>• Perform due diligence and financial analysis to evaluate business opportunities and maintain operational efficiency.</p><p>• Prepare and present external reports and management reporting, ensuring clarity and accuracy.</p><p>• Coordinate month-end closing procedures, ensuring timely and precise financial statements.</p><p>• Develop forecasts and budgets to support strategic planning and resource allocation.</p><p>• Utilize analytics to evaluate financial performance and identify areas for improvement.</p><p>• Manage inventory accounting processes, ensuring accurate tracking and reporting.</p>
  • 2025-12-16T19:38:53Z