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2 results for Customer Service Manager in Columbus, OH
- Columbus, OH
- remote
- Temporary / Contract
- 19 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support customers with prompt, accurate, and detail-focused service in Columbus, Ohio. This Long-term Contract position is ideal for someone who enjoys helping people, handling high-volume interactions, and maintaining accurate records. The person in this role will respond to customer inquiries, complete detailed data entry, and document account activity carefully within Salesforce.<br><br>Responsibilities:<br>• Respond to inbound customer calls and provide clear, courteous assistance with account or service-related questions.<br>• Help customers reset account details and guide them through basic issue resolution steps.<br>• Enter customer information, updates, and service activity accurately into internal records and databases.<br>• Record interactions, case notes, and follow-up actions in Salesforce to maintain complete documentation.<br>• Manage data carefully by reviewing entries for accuracy, completeness, and consistency.<br>• Support both inbound and outbound communication as needed to address requests and provide updates.<br>• Process order-related information and ensure customer requests are routed or completed correctly.
- 2026-08-17T00:00:00Z
- Columbus, OH
- onsite
- Temporary / Contract
- 22 - 23.75 USD / Hourly
- We are looking for a Member Services Representative to support banking customers in a high-volume call center environment in Columbus, Ohio. This Long-term Contract opportunity is ideal for someone who communicates clearly, works efficiently across multiple systems, and delivers attentive service with every interaction. In this role, you will assist members with account-related questions, process payments accurately, and explain available products and services in a clear and helpful manner.<br><br>Responsibilities:<br>• Handle a steady flow of inbound customer calls while maintaining a courteous and solutions-focused approach<br>• Assist members with questions related to banking services, account activity, and general service requests<br>• Process customer payments with a high level of accuracy and attention to detail<br>• Provide clear and helpful information about available products and service options based on customer needs<br>• Enter, update, and review customer information across computer systems while documenting interactions thoroughly<br>• Use strong typing and navigation skills to manage calls efficiently in a fast-paced support environment<br>• Resolve routine service issues promptly and escalate more complex concerns through the appropriate channels
- 2026-08-18T00:00:00Z