Position Summary The Staff Accountant supports the manufacturing accounting function by performing daily, weekly, and monthly financial activities related to inventory, cost accounting, production reporting, and general ledger maintenance. This role is critical in ensuring accuracy of financial data tied to plant operations and will work closely with production, supply chain, and finance leadership. <br> Essential Duties & Responsibilities General Accounting & Close Activities Prepare and post journal entries, including inventory, WIP, cost allocations, and accruals. Support month-end and year-end close processes to ensure timely and accurate reporting. Maintain general ledger accuracy for all manufacturing-related accounts. Cost Accounting & Analysis Assist in maintaining standard costs, bill of materials (BOM) accuracy, and overhead allocations. Perform variance analysis for material, labor, and overhead differences. Provide financial reporting and insights to operations leadership. Inventory Control Perform inventory-related reconciliations, including raw materials, WIP, and finished goods. Participate in cycle counts and annual physical inventory; investigate discrepancies. Operational Support Partner with plant, supply chain, and production teams to support cost visibility and process improvements. Assist with budgeting and forecasting for operational cost centers. Compliance & Audit Ensure compliance with GAAP and internal control requirements. Prepare documentation for internal/external audits as needed.
We are looking for a detail-oriented Accounting Assistant to join our team in Columbus, Indiana. In this long-term contract position, you will play a vital role in supporting daily financial operations, ensuring accuracy and efficiency in accounting processes. This opportunity is ideal for someone with a strong background in accounts payable, accounts receivable, and financial software systems.<br><br>Responsibilities:<br>• Process accounts payable and accounts receivable transactions accurately and in a timely manner.<br>• Manage billing functions, ensuring proper documentation and adherence to company policies.<br>• Reconcile cash activity and maintain accurate financial records.<br>• Utilize accounting software systems, including Great Plains, to support daily operations.<br>• Prepare financial reports and summaries using Microsoft Excel.<br>• Assist with payroll tasks and ADP-related financial services.<br>• Collaborate with team members to streamline accounting functions and improve efficiency.<br>• Maintain organized records of invoices, payments, and other financial documents.<br>• Monitor and address discrepancies in financial data to ensure accuracy.<br>• Provide administrative support for various accounting tasks as needed.
<p>We are looking for an experienced Director of Finance to lead the financial strategy and operations of our organization in Indianapolis, Indiana. The ideal candidate will have a strong background in construction accounting, financial planning, and multi-entity management. This role requires a strategic thinker who can drive budgeting and forecasting initiatives while ensuring compliance with US GAAP.</p><p><br></p><p>Responsibilities:</p><p>• Oversee all financial operations, including budgeting, forecasting, and financial reporting.</p><p>• Manage month-end close processes to ensure accurate and timely financial statements.</p><p>• Lead consolidation efforts across multiple entities to streamline financial performance.</p><p>• Implement and maintain Acumatica systems to enhance financial workflows.</p><p>• Develop and execute strategic financial plans to support organizational goals.</p><p>• Ensure compliance with US GAAP standards and regulations.</p><p>• Collaborate with senior leadership to align financial strategies with business objectives.</p><p>• Monitor financial risks and provide recommendations to mitigate them.</p><p>• Analyze financial data to identify trends and opportunities for growth.</p><p>• Supervise the accounting team and provide mentorship to enhance productivity.</p>
We are looking for a detail-oriented Staff Accountant to join our team in Indianapolis, Indiana. This role requires a strong background in accounting, particularly in the non-profit sector, and a commitment to maintaining accurate financial records. The ideal candidate will bring expertise in donor gift entry, reconciliations, and journal entries, while demonstrating a proactive approach to problem-solving and collaboration.<br><br>Responsibilities:<br>• Record and manage donor gift entries with precision to ensure accurate tracking and reporting.<br>• Perform reconciliations for accounts to verify data integrity and resolve discrepancies.<br>• Process accounts payable transactions efficiently and in compliance with organizational guidelines.<br>• Handle consolidation and intercompany accounting tasks to streamline financial operations.<br>• Prepare and post journal entries to maintain the accuracy of the general ledger.<br>• Collaborate with team members to ensure timely and accurate financial reporting.<br>• Monitor and address sales tax compliance requirements and filings.<br>• Assist with corporate tax return preparation, ensuring adherence to regulations.<br>• Support non-profit accounting functions, including fund tracking and donor reporting.<br>• Conduct regular audits of financial records to identify and correct errors.
<p>We are looking for an experienced Plant Controller to oversee the financial and accounting operations of our manufacturing facilities. This role is integral to ensuring the accuracy, integrity, and strategic application of financial data while driving profitability and cost efficiency. The ideal candidate will collaborate closely with executive leadership and operations teams to support informed decision-making and long-term business goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop, implement, and enhance accounting policies, procedures, and internal controls across multiple facilities.</p><p>• Deliver insightful financial analysis to guide operational and strategic decisions.</p><p>• Manage month-end, quarter-end, and year-end financial close processes with precision and timeliness.</p><p>• Prepare and present comprehensive financial statements, management reports, and variance analyses.</p><p>• Coordinate tax filings, audits, and regulatory compliance in partnership with external accountants.</p><p>• Ensure adherence to all federal, state, and local tax requirements while maximizing financial benefits from incentives and credits.</p><p>• Lead annual budgeting and forecasting efforts, collaborating with department heads to align financial goals.</p><p>• Monitor budget performance, analyze variances, and propose actionable solutions to address discrepancies.</p><p>• Support cost control initiatives aimed at improving cash flow and overall profitability.</p><p>• Partner with leadership to align financial practices with company objectives and growth strategies.</p>
<p>We are looking for a skilled Financial Analyst to join our manufacturing client's team just South of Indianapolis. This role focuses on supporting strategic financial planning, analysis, and reporting across various departments, including operations and sales. The ideal candidate will excel in data-driven decision-making, financial modeling, and forecasting, while contributing to process improvements and automation initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Prepare financial statements and management discussion and analysis (MD&A) reports to support organizational reporting.</p><p>• Collaborate with sales and commercial teams to manage pricing, analyze discount requests, and maintain price lists.</p><p>• Partner with departmental leaders to drive key projects, initiatives, and ad-hoc analyses related to sales, margins, and SG&A expenses.</p><p>• Develop and refine financial forecasts and models, including multi-scenario planning and quarterly/annual budgeting.</p><p>• Conduct variance analysis and communicate actionable insights to senior management.</p><p>• Provide financial guidance and build cross-functional collaboration with teams such as HR, Marketing, IT, and Supply Chain.</p><p>• Analyze and enhance existing processes, identifying opportunities for improvement and supporting implementation of new procedures.</p><p>• Maintain and analyze the cost accounting system, including production cost reports and inventory reconciliation.</p><p>• Generate estimates for new and proposed product costs while monitoring manufacturing costs and cycle counts.</p><p>• Assist in creating presentations for senior leadership and contribute to strategic planning efforts.</p>
<p>We are looking for a dedicated Administrative Assistant to join a non-profit organization in Indianapolis, Indiana. This long-term contract position offers the opportunity to make a meaningful impact by supporting families and enhancing program collaboration. The ideal candidate will possess strong organizational skills and a passion for helping others thrive in a supportive environment. <strong> ***Must be fluent in Spanish***</strong></p><p><br></p><p>Responsibilities:</p><p>• Facilitate family engagement activities to create positive environments that support child development.</p><p>• Assist families in identifying and achieving their self-determined goals and needs.</p><p>• Coordinate services and maintain attendance records to ensure program efficiency.</p><p>• Foster relationships and collaboration among families and within the program.</p><p>• Manage recruitment, eligibility, selection, and enrollment processes.</p><p>• Maintain accurate and timely documentation and reporting of program activities.</p><p>• Respond to inquiries and provide assistance through inbound calls.</p><p>• Perform administrative office tasks, including data entry and record management.</p><p>• Collaborate with team members to support program enhancements and community outreach.</p><p>• Utilize problem-solving skills to address family needs and challenges effectively.</p>
<p>We are looking for a detail-oriented Accounting Clerk to join our client's team in Indianapolis, Indiana. This role requires a proactive individual with strong organizational skills to manage accounts payable and receivable, process invoices, and oversee financial reporting. The ideal candidate will thrive in a busy office environment and demonstrate accuracy while handling confidential financial information.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable and accounts receivable for a small business, including reviewing and entering invoices weekly.</p><p>• Prepare and print checks for payment, ensuring timely processing of 25-30 checks per week.</p><p>• Generate customer invoices through various web-based systems, adapting to new dashboards and completing necessary training.</p><p>• Perform computerized and online deposits, maintaining accuracy and efficiency.</p><p>• Audit job files by tracking progress and balances, ensuring all projects are invoiced correctly upon completion.</p><p>• Verify the accuracy of all orders and address discrepancies as needed.</p><p>• Create and maintain sales reports and spreadsheets to support business operations.</p><p>• Balance accounts payable and receivable monthly and at year-end, ensuring financial records are up-to-date.</p><p>• Manage postage machine operations and ensure checks are mailed promptly.</p>
<p>We are partnering with a leading organization to identify a motivated and detail‑oriented Full Charge Bookkeeper to join their onsite accounting team in Indianapolis. This role is ideal for candidates who excel in accuracy, organization, and possess a strong foundation in accounting principles.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support the preparation and maintenance of financial records, including general ledger entries, accounts payable, and accounts receivable.</li><li>Reconcile bank statements and benefit-related accounts to ensure accuracy and completeness.</li><li>Process and set up employee garnishments and interrogatories.</li><li>Maintain and update financial databases, records, and filing systems.</li><li>Respond promptly and professionally to inquiries from internal teams—such as Accounting and Payroll—as well as external clients and employees regarding items such as garnishments, HSA contributions, and 401(k) deductions.</li><li>Assist external auditors during annual audit activities.</li><li>Perform additional accounting tasks and provide support to the finance team as needed.</li></ul>
<p>Robert Half is looking for a Hospital Logistics Specialist to join our client located downtown, Indianapolis. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p><strong>1st Shift:</strong> Monday - Friday 6am - 2:30pm</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p><br></p>
<p>Our growing medical group is seeking a Medical Front Desk Specialist who will be the welcoming face of our practice. This opportunity is perfect for candidates who thrive in fast-paced environments, enjoy solving challenges, and are committed to providing an exceptional experience for every patient.</p><p><br></p><p><strong>Schedule:</strong> Monday–Friday, 8:00 a.m.–5:00 p.m.</p><p><br></p><p>Primary responsibilities:</p><ul><li>Warmly greet and check in patients, ensuring a professional and positive first impression</li><li>Manage a high volume of phone calls, schedule appointments, and respond to patient inquiries efficiently</li><li>Coordinate patient registration, verify insurance, and confirm appointments</li><li>Keep patient records accurate and confidential at all times</li><li>Collaborate with clinical and support teams to facilitate smooth daily operations</li><li>Proactively resolve issues as they arise with effective solutions</li><li>Maintain an organized, welcoming, and compliant front office environment</li></ul><p><br></p>
<p>Robert Half is looking for a Hospital Logistics Specialist to join our client located downtown, Indianapolis. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p><strong>3rd Shift</strong>: Monday - Friday 10pm - 6:30am</p><p> </p><p>Responsibilities</p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p><br></p>
<p>Robert Half is looking for a Hospital Logistics Specialist to join our client located downtown, Indianapolis. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p>Shift: Monday - Friday 2pm - 10:30pm with Rotating weekends</p><p> </p><p>Responsibilities</p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p><br></p>
<p>We are seeking a detail-oriented Accounts Payable Specialist to join our accounting operations team. This role is responsible for processing high volumes of invoices—up to 100 weekly—ensuring timely and accurate payments to vendors, maintaining financial records, and supporting continuous improvement initiatives in the AP process.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Position Responsibilities:</strong></p><ul><li>Process, code, and match up to 100 vendor invoices each week—verifying accuracy and compliance with corporate policies.</li><li>Review and reconcile invoice discrepancies and resolve issues with vendors and internal stakeholders.</li><li>Prepare and process electronic transfers and payments.</li><li>Maintain vendor files and support month-end close activities related to accounts payable.</li><li>Assist with audits by providing supporting documentation and reports as requested.</li><li>Recommend and participate in process improvements to increase department efficiency.</li></ul><p><br></p>
<p>Join our team as a Medical Payment Posting Specialist and help ensure the accuracy and efficiency of healthcare revenue cycles for a leading organization. We’re seeking detail-oriented professionals with a passion for medical administrative excellence.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately post payments, adjustments, and denials from various insurance carriers and patients into the billing system.</li><li>Reconcile daily, weekly, and monthly posted payments to ensure all funds are correctly allocated.</li><li>Resolve payment discrepancies by researching and communicating with payer sources and internal billing/coding teams.</li><li>Review explanation of benefits (EOBs) and electronic remittance advice (ERA) documents for accuracy.</li><li>Assist with accounts receivable and identify trends in denials or delayed payments.</li><li>Maintain compliance with HIPAA and company policies regarding patient information.</li><li>Support other revenue cycle functions as needed to ensure overall team success.</li></ul><p><br></p>
<p>We are seeking a Medical Receptionist to join our dynamic healthcare team. In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient front desk experience.</p><p><br></p><p>Hours: </p><p><strong>Monday</strong>: 8:30 am – 5:30 pm</p><p><strong>Tuesday</strong>: 7:30 am – 5:00 pm</p><p><strong>Wednesday</strong>: 12:00 pm – 5:30 pm</p><p><strong>Thursday</strong>: 8:00 am – 5:30 pm</p><p><strong>Friday</strong>: 7:30 am – 4:00 pm</p><p><br></p><p>Key Responsibilities:</p><ul><li>Greet and assist patients and visitors, delivering a positive and empathetic experience.</li><li>Answer phones, schedule appointments, and manage the check-in/out process.</li><li>Verify patient information and insurance details; update records accurately.</li><li>Maintain the reception area, ensuring cleanliness and compliance with health protocols.</li><li>Collect payments, process billing information, and resolve basic patient inquiries.</li><li>Coordinate communication between patients, medical staff, and offices.</li><li>Adhere to patient confidentiality regulations and organizational policies.</li></ul><p><br></p>
<p>We are seeking a Medical Customer Service Specialist to serve as the main point of contact for patients and healthcare providers. In this position, you will help ensure a positive experience for patients by answering inquiries, addressing concerns, verifying information, and supporting the routine operations of a medical office or healthcare setting.</p><p><br></p><p><strong>Schedule</strong>: Monday through Friday, 8:00 a.m. – 5:00 p.m.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver prompt, professional assistance to patients via phone, email, and in person</li><li>Manage patient registration, appointment scheduling, and insurance eligibility confirmation</li><li>Respond accurately to questions regarding billing, claims, and account matters</li><li>Maintain compliance with HIPAA regulations to safeguard patient information</li><li>Collaborate with clinical and administrative staff to coordinate patient services and communication</li><li>Document all interactions and track issues to ensure timely follow-up and resolution</li><li>Provide information to patients regarding office procedures, available services, and next steps</li></ul><p><br></p>
<p>We are looking for a detail-oriented Project Assistant to join our team in Indianapolis, Indiana. This contract position offers an excellent opportunity to contribute to key projects in the government sector. The Project Assistant provides administrative, operational, and light warehouse support to ensure smooth project execution and efficient daily workflow. This role is ideal for someone who is detail‑oriented, organized, and comfortable balancing office tasks with hands‑on warehouse responsibilities. This is a Monday-Friday, three-week, contract opportunity. </p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough testing of equipment to ensure proper functionality and performance.</p><p>• Set up and configure machines in accordance with established guidelines and procedures.</p><p>• Stand and work for extended periods, maintaining focus and efficiency during testing processes.</p><p>• Collaborate with team members to meet deadlines and achieve project goals.</p><p>• Monitor and report any issues or discrepancies identified during testing.</p><p>• Follow safety protocols and maintain a clean and organized work environment.</p><p>• Support additional project-related tasks as assigned to facilitate smooth operations.</p><p>• Communicate effectively with supervisors and team members to provide updates and feedback.</p><p>• Ensure all work adheres to quality standards and project specifications.</p><p>Strong organizational and multitasking skills.</p><p>Basic proficiency with Microsoft Excel, Word, and Outlook.</p><p>Ability to lift 20–30 lbs as needed for warehouse tasks.</p><p>Comfortable working in both office and warehouse environments.</p><p>Excellent communication and teamwork skills.</p><p>Strong attention to detail and accuracy in documentation.</p>
<p>We are seeking a dependable and detail-oriented Accounts Payable (AP) Specialist to join our team. This role is responsible for handling vendor invoices, processing payments, reconciling statements, and maintaining accurate financial records. The ideal candidate will have excellent organizational skills, strong attention to detail, and a good understanding of accounting procedures.</p>
<p>We are looking for a skilled Operations Auditor Consultant to join our team on a contract basis in Indianapolis, Indiana. In this role, you will conduct operational audits and evaluate compliance with Sarbanes-Oxley regulations, ensuring the accuracy and integrity of financial records. This position offers an opportunity to collaborate with other audit team members and occasionally work on-site at various locations; some remote options as well.</p><p><br></p><p>The Operations Auditor evaluates company processes to ensure compliance, efficiency, and risk control. Key duties include:</p><ul><li>Conducting audits to assess adherence to policies and regulations</li><li>Reviewing internal controls and recommending improvements</li><li>Identifying workflow inefficiencies and areas for cost savings</li><li>Preparing audit reports and presenting findings to management</li><li>Collaborating with teams on corrective actions</li></ul><p><br></p><p><br></p>
We are looking for a skilled Office Manager to oversee and manage front office operations in Indianapolis, Indiana. In this Contract to permanent position, you will collaborate closely with the team to ensure smooth administrative processes, maintain office efficiency, and support essential business functions. This role requires keen attention to detail, exceptional organizational skills, and the ability to balance multiple priorities effectively.<br><br>Responsibilities:<br>• Coordinate daily front office operations to ensure an attentive and efficient work environment.<br>• Manage office supplies inventory, ensuring timely procurement and availability.<br>• Assist in payroll management, including compliance and tax-related processes.<br>• Utilize accounting and payroll software to support financial operations and reporting.<br>• Support construction management and general contracting activities as needed.<br>• Maintain communication with labor unions and ensure compliance with related regulations.<br>• Handle accounts payable and accounts receivable tasks with accuracy and timeliness.<br>• Prepare and present administrative reports while maintaining thorough documentation.<br>• Manage inbound calls and provide excellent customer service.<br>• Collaborate with team members to improve organizational processes and workflows.
We are looking for a dedicated Procurement Specialist to join our team in Franklin, Indiana. In this Contract to permanent role, you will oversee essential purchasing operations, manage inventory, and ensure efficient stockroom functionality. The ideal candidate will excel in vendor relations, inventory management, and procurement processes, fostering strong collaboration across teams.<br><br>Responsibilities:<br>• Maintain and manage consumable laboratory stock in various stockrooms, ensuring all supplies are appropriately stocked and monitored.<br>• Collaborate with laboratory management to keep stockrooms updated with current and necessary products.<br>• Conduct annual reviews with laboratory staff to ensure inventory aligns with company needs.<br>• Monitor supply expiration dates and implement stock rotation practices to maintain quality.<br>• Participate in Business Operations Meetings to support organizational goals and team alignment.<br>• Facilitate effective communication between the Business Operations Team and Laboratory Team.<br>• Manage inventory systems to track supply requests and finalize purchase orders for vendors and suppliers.<br>• Evaluate vendor pricing and performance to secure competitive pricing and reliable supplier relationships.<br>• Set up new suppliers in relevant systems and manage documentation, including tax forms and payment terms.<br>• Perform additional duties as assigned to support procurement and operational needs.
We are looking for a detail-oriented Senior Accountant to join our team in SHELBYVILLE, Indiana. This role is ideal for someone with extensive accounting experience in a manufacturing environment, particularly in areas such as inventory management, cost accounting, and financial reconciliation. The successful candidate will play a crucial role in maintaining accurate financial records and supporting month-end close activities.<br><br>Responsibilities:<br>• Oversee and execute month-end close processes to ensure timely and accurate financial reporting.<br>• Prepare and review journal entries to maintain consistent and precise accounting records.<br>• Perform account reconciliations, including general ledger and bank accounts, to ensure accuracy and compliance.<br>• Analyze and manage cost accounting activities, including inventory valuation and production costs.<br>• Collaborate with cross-functional teams to address financial discrepancies and streamline accounting processes.<br>• Maintain the integrity of the general ledger by reviewing entries and conducting regular audits.<br>• Support financial statement preparation and ensure compliance with US accounting standards.<br>• Identify opportunities to enhance accounting efficiency and implement best practices.<br>• Assist in budgeting and forecasting processes to provide valuable insights for financial planning.<br>• Ensure adherence to company policies and regulatory requirements.
<p>We are looking for an experienced Talent Acquisition Manager to join our client's team in Indianapolis, Indiana. This dynamic role involves managing full-cycle recruitment, onboarding, and HR system administration to support organizational goals. The ideal candidate will foster strong relationships with leadership, ensure compliance with employment regulations, and contribute to creating a positive employee experience.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement effective recruitment strategies to source top talent through diverse channels.</p><p>• Conduct resume screenings, interviews, and candidate evaluations to identify the best fit for open positions.</p><p>• Facilitate and manage the interview process, including assessments and reference checks.</p><p>• Collaborate with hiring managers to extend job offers and oversee negotiation timelines.</p><p>• Build and maintain a strong talent pipeline, focusing on hard-to-fill roles and organizational growth.</p><p>• Coordinate and oversee the onboarding process, including pre-employment setup and 90-day check-ins.</p><p>• Lead orientation sessions for new employees to ensure they are familiar with company policies and culture.</p><p>• Administer and maintain HR systems, ensuring data accuracy and generating reports to inform decision-making.</p><p>• Train HR staff and employees on system functionalities and provide best-practice guidance.</p><p>• Ensure compliance with employment laws and maintain accurate HR documentation.</p>
<p>We are looking for a dedicated Customer Service Supervisor to lead and support a team in delivering excellent service and ensuring operational efficiency. Based in Franklin, Indiana, this role requires a hands-on approach to overseeing order fulfillment processes and maintaining high customer satisfaction. The ideal candidate will possess strong organizational skills and a commitment to fostering a collaborative work environment.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide a team of five customer service representatives, ensuring productivity and quality standards are met.</p><p>• Oversee the complete order processing cycle, from entry to fulfillment, while identifying areas for improvement.</p><p>• Address and resolve customer inquiries or complaints promptly, maintaining a high level of satisfaction.</p><p>• Collaborate with internal departments to streamline communication and ensure seamless operations.</p><p>• Monitor team performance and provide regular feedback to support skill development.</p><p>• Implement strategies to enhance the efficiency of customer service processes and workflows.</p><p>• Ensure compliance with company policies and industry standards in all customer service activities.</p><p>• Prepare and analyze reports related to customer service metrics and team performance.</p><p>• Participate in recruiting and training efforts to build a strong customer service team.</p><p>• Act as a liaison between the team and management, facilitating clear communication and reporting.</p>