The Patient Access Coordinator plays a critical role in ensuring a seamless patient experience by handling front-office administrative duties and patient interactions. This position serves as the first point of contact for patients, visitors, and staff, ensuring a detail oriented and welcoming atmosphere at the clinic. The successful candidate will assist with patient registration, scheduling, and financial verification while maintaining strict compliance with HIPAA and other healthcare regulations. <br> Key Responsibilities: Front Desk Management: Greet all individuals (patients, visitors, and staff) who present at the front window and notify the appropriate personnel of any visitor arrivals. Patient Check-In: Complete patient check-ins, collect co-pays, and outstanding balances where applicable. Patient Registration: Verify and update patient information, including personal and financial details. Assign eligibility levels and register new patients as needed with accurate data entry. Consent Assistance: Assist patients with completing patient consent and other necessary forms, if required. Appointment Scheduling: Schedule medical, dental, and behavioral health (BH) patient appointments. Provide clinical summaries to medical and BH patients at the time of exit scheduling. Schedule Coordination: Work closely with the Patient Access Manager and providers to coordinate and maintain daily provider schedules. Patient Confirmation Calls: Make confirmation calls for upcoming appointments, reminding patients to bring necessary items such as co-pays and medication lists. Rescheduling Assistance: Check the bump list daily and reschedule appointments accordingly. HIPAA Compliance: Evaluate records requests for compliance with HIPAA laws and ensure information is released in accordance with applicable regulations. Phone Management: Answer incoming phone calls and relay messages or forward calls as needed. Patient Portal Enrollment: Educate, recruit, and enroll patients in the online portal system. Clerical Tasks: Sort and collate printed materials and notices for distribution purposes. Cross-Training: Cross-train to cover various front office responsibilities to ensure operational flexibility. Committee Participation: Participate in staff committees as assigned by leadership. Travel: Be willing to travel as necessary to meet operational needs across clinic locations. Meetings: Attend mandatory staff and agency meetings. Miscellaneous Duties: Perform additional assigned duties as needed to support operational success.
<p>The <strong>Signing Services Coordinator</strong> is responsible for managing and coordinating the end-to-end processing of signing services for the company’s customers by building and maintaining strong relationships with both customers and signing agents. The role emphasizes meeting customer expectations while managing vendor performance and controlling costs, as well as ensuring compliance with company standards and industry best practices. </p><p><br></p><p><strong> Key Responsibilities: </strong>Oversee and manage a network of signing agents to ensure a detail oriented and exceptional customer experience. Monitor and process signing service assignments daily to ensure alignment with customer expectations regarding turnaround times and quality standards. Recruit, vet, and onboard experience in signing agents while maintaining up-to-date records of licensing, background checks, errors & omissions (E& O) insurance, certifications, and other required documentation. Negotiate fees with signing agents to increase service efficiency while controlling costs. Ensure compliance with vendor communication standards, fee management policies, and the appropriate use of technology tools. Assign signing service tasks based on factors such as agent qualifications, fees, turnaround times, and past performance metrics. Address correction requests, rework cases, and customer inquiries promptly and professionally. Establish and uphold quality control standards to meet or exceed customer and industry requirements. Actively support department quality control efforts and ensure signing services are processed within compliance guidelines. Maintain accurate records within the company’s tracking systems and monitor incoming service requests in alignment with department processes. Foster clear and courteous communication between vendors and customers, managing status updates in a timely manner. Collaborate with internal quality control teams to set expectations and enforce compliance protocols. This role plays a vital part in ensuring operational efficiency, cost control, and exceptional customer satisfaction while maintaining strong partnerships across both the customer base and signing agent network. The Signing Services Coordinator ensures that all processes are handled with meticulous attention to detail and adherence to performance standards.</p>
<p><strong>Contract Billing Clerk – Transportation Industry</strong></p><p>We are currently seeking a detail-oriented <strong>Contract Billing Clerk</strong> to support our operations team in the transportation industry. This short-term contract role (6–8 weeks) based in <strong>Tallmadge, Ohio</strong>, offers an opportunity to contribute to the financial accuracy and efficiency of our business processes.</p><p><strong>Key Responsibilities</strong></p><ul><li>Accurately prepare, review, and process detailed invoices in a timely manner to maintain a consistent cash flow.</li><li>Generate and manage billing statements, ensuring compliance with company policies and proper documentation.</li><li>Leverage <strong>QuickBooks</strong> to update and manage billing systems with precision and efficiency.</li><li>Investigate and resolve billing discrepancies, maintaining high levels of professionalism and accuracy.</li><li>Create and analyze financial reports using <strong>Microsoft Excel</strong> to assist with internal operational reporting.</li><li>Collaborate effectively with cross-functional teams to meet billing cycle deadlines.</li><li>Maintain strict accuracy, consistency, and security of data within computerized billing systems.</li><li>Provide organized billing documentation for audits and financial reviews.</li><li>Promptly and professionally address customer inquiries regarding invoices, payments, and account details.</li><li>Ensure all billing activities comply with organizational policies and adhere to industry standards.</li></ul><p><strong>Key Qualifications</strong></p><ul><li><strong>Proficiency in QuickBooks and Microsoft Excel</strong> is required for this role.</li><li>Excellent attention to detail, problem-solving ability, and organizational skills.</li><li>Proven ability to prioritize tasks and meet deadlines in a fast-paced environment.</li><li>Previous experience in billing or invoicing, preferably within the transportation or logistics sector.</li><li>Strong written and verbal communication skills to effectively interact with team members, clients, and external stakeholders.</li></ul><p><br></p>
<p>We are seeking a highly organized and detail-oriented Office Manager to join our team within a growing nonprofit healthcare organization. This contract-to-permanent role offers an excellent opportunity for career development while contributing to meaningful community work. The Office Manager will play a key role in ensuring the clinic's operational and administrative success, supporting both patient care and leadership decision-making.</p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Clinic Operations</strong>: Oversee daily clinic operations, including patient scheduling and administrative tasks, ensuring efficiency and smooth workflow.</li><li><strong>Billing and Financial Management</strong>: Manage billing processes, maintain accurate financial records, and post payments to support organizational transparency.</li><li><strong>Office Supply Management</strong>: Track and manage office inventory while adhering to established budgetary guidelines.</li><li><strong>Regulatory Compliance</strong>: Ensure compliance with state and national healthcare regulations.</li><li><strong>Reporting</strong>: Prepare data and reports on patient outcomes and other metrics to assist leadership in strategic planning.</li><li><strong>Patient Communications</strong>: Handle proactive follow-up communications with patients regarding care and upcoming appointments.</li><li><strong>Bookkeeping</strong>: Assist in light bookkeeping tasks to support operational efficiency.</li><li><strong>Collaboration with Leadership</strong>: Partner closely with the Director to align office functions with broader organizational goals.</li></ul><p><strong>Must-Have Skills</strong>:</p><ul><li>Proven experience in office management or a similar administrative role within a healthcare or nonprofit setting.</li><li>Strong understanding of clinic operations and patient management workflows.</li><li>Familiarity with financial processes, including billing and payment posting.</li><li>Knowledge of healthcare compliance regulations.</li><li>Proficiency in Microsoft Office Suite and clinic management software.</li><li>Excellent organizational skills and attention to detail.</li><li>Exceptional communication skills for both internal teams and patient interactions.</li></ul>
<p><strong>Position Overview:</strong></p><p>Robert Half is seeking an experienced <strong>Account Manager</strong> to join our client’s team on a <strong>long-term contract basis</strong> located in Norton, Ohio. In this role, the Account Manager will manage a portfolio of customer accounts, ensuring the seamless <strong>coordination and scheduling</strong> of services and inspections. Success in this role requires <strong>exceptional organizational skills</strong>, <strong>strong communication abilities</strong>, and a proactive approach to delivering a positive customer experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Coordination and Scheduling:</strong> Organize service appointments and inspections for assigned customer accounts, ensuring timely delivery.</li><li><strong>Customer Service:</strong> Manage high volumes of inbound calls, providing professional and efficient responses to customer inquiries.</li><li><strong>Cross-Departmental Collaboration:</strong> Work closely with internal teams such as service, payroll, accounts payable, and accounts receivable to align processes and ensure a smooth workflow.</li><li><strong>Data Management:</strong> Maintain accurate and up-to-date tracking reports utilizing Excel daily.</li><li><strong>Client Relationship Management:</strong> Build and maintain strong relationships with customers, ensuring satisfaction and long-term account performance.</li><li><strong>Progress Monitoring:</strong> Track the status of services and inspections, communicate updates to customers, and relay relevant information to internal teams.</li><li><strong>Operational Support:</strong> Address outstanding tasks, resolve customer or process-related issues efficiently, and support broader department operations.</li><li><strong>Team Growth Adaptation:</strong> Assist in scaling workloads and operations to accommodate increased customer demands.</li><li><strong>Reporting and Documentation:</strong> Prepare necessary reports and documentation for account reviews and audits as required.</li><li><strong>Performance Strategy:</strong> Participate in team meetings with supervisors and managers, presenting insights and strategies to improve account processes and performance.</li></ul>
We are looking for a highly skilled Tax Manager to join our team in Cleveland, Ohio. This role involves overseeing tax compliance, managing provisions, and ensuring adherence to federal and state tax regulations. If you have a strong background in public accounting and corporate tax processes, we encourage you to apply.<br><br>Responsibilities:<br>• Lead the preparation and review of annual income tax provisions to ensure accuracy and compliance.<br>• Manage corporate tax returns, including federal, partnership, and S-Corp filings.<br>• Oversee sales tax calculations and reporting to maintain compliance with state regulations.<br>• Collaborate with internal teams to optimize tax strategies and improve efficiency.<br>• Conduct thorough research and analysis on complex tax matters to support decision-making.<br>• Ensure adherence to all federal tax laws and regulations while mitigating risks.<br>• Provide mentorship and guidance to less experienced staff in their growth and development.<br>• Develop and implement effective tax planning strategies to minimize liabilities.<br>• Maintain knowledge of industry trends and changes in tax laws to keep the organization informed.<br>• Support audits and liaise with external auditors as needed.
<p>We are looking for a dedicated Software Engineering Manager to oversee the development of embedded software for digital power control systems in Greater Cleveland, Ohio. This role requires a strong technical background combined with leadership skills to guide a team of engineers in delivering high-quality solutions. The ideal candidate will collaborate across departments to ensure seamless integration of software and hardware, driving innovation in real-time embedded systems.</p><p><br></p><p>Responsibilities:</p><p>• Lead the creation and implementation of embedded software for digital power control systems, ensuring high power output in DC and AC formats.</p><p>• Design and develop firmware for real-time control using MCUs, DSPs, or FPGAs, leveraging C/C++ or similar low-level programming languages.</p><p>• Supervise and mentor a team of engineers, conducting code reviews, providing technical guidance, and evaluating performance.</p><p>• Collaborate with hardware, systems, and product teams to establish software requirements and interface specifications.</p><p>• Promote best practices in embedded software development, including version control, unit testing, and comprehensive documentation.</p><p>• Manage the entire software development lifecycle, from initial concept through production and ongoing support.</p><p>• Debug and troubleshoot complex embedded systems in laboratory settings to ensure optimal functionality.</p><p>• Travel occasionally, up to 10%, for project-related needs or collaboration.</p><p>• Stay updated on advancements in embedded systems and integrate innovative solutions into projects.</p>
<p><strong>Job Title:</strong> Customer Service Representative (Direct Hire)</p><p><strong>Location:</strong> Lorain, Ohio</p><p><strong>Schedule:</strong> Full-time, Monday to Friday, 8:00 AM – 5:00 PM (In-office position)</p><p><br></p><p><strong>Job Description:</strong></p><p>A great company in Lorain is seeking a hardworking and detail-oriented <strong>Customer Service Representative! </strong>In this permanent, in-office role, you’ll play a critical role in providing excellent support and communication to our customers while helping ensure smooth operations across various administrative functions. This is an excellent opportunity to make a meaningful impact in a dynamic work environment where everyone wears multiple hats to get the job done.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Order Management:</strong> Efficiently enter customer orders into the system, ensuring accuracy and timeliness in processing.</li><li><strong>Customer Communication:</strong> Provide outstanding support through phone and email, addressing inquiries, resolving issues, and following up with customers as needed to maintain high satisfaction levels.</li><li><strong>Logistics Coordination:</strong> Schedule shipments for customer orders, coordinating with internal teams and external vendors.</li><li><strong>Team Collaboration:</strong> Offer additional administrative support and assist with team projects during slower periods.</li><li><strong>Flexible Support:</strong> Contribute to team success by taking on diverse tasks as needed — everyone pitches in and wears many hats.</li></ul><p><strong>Qualifications and Skills:</strong></p><ul><li><strong>Experience:</strong> Previous experience in customer service or administrative support, ideally in a role involving order entry and logistics (preferred).</li><li><strong>Communication:</strong> Excellent written and verbal communication skills with a professional and approachable demeanor.</li><li><strong>Organization:</strong> Strong organizational skills and attention to detail, with the ability to manage multiple priorities.</li><li><strong>Teamwork:</strong> A proactive, team-oriented attitude with a willingness to support colleagues in a collaborative environment.</li><li><strong>Technology:</strong> Comfort with using customer management and order entry software; proficiency in Microsoft Office Suite (Excel, Word, Outlook).</li></ul><p><br></p><p>If you’re passionate about delivering exceptional customer service and thrive in a team-focused, fast-paced office environment, we’d love to hear from you!</p><p><strong>Apply today to be considered for this exciting opportunity.</strong></p>
<p><strong>Position: Order Processing Specialist</strong></p><p><strong>Position Summary:</strong></p><p>The Order Processing Specialist is responsible for managing the end-to-end process of product and service order entry, ensuring accuracy, compliance, and timely submission. This role interfaces between sales, operations, and finance teams to ensure seamless coordination and customer satisfaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process all activity recorded in the order entry mailbox and validate accuracy and completeness of product orders.</li><li>Review product orders for compliance and accuracy prior to entry.</li><li>Enter financial, commercial, enterprise, and national account orders into Solomon software for processing.</li><li>Create budgets in Microsoft Excel, using data extracted from Big Machines, for revenue recognition within Solomon.</li><li>Review, process, and distribute monitoring and service maintenance orders to appropriate internal teams.</li><li>Ensure that all sales team documentation is submitted timely to Contract Administration for approval.</li><li>Log and track all recurring monthly revenue services sold to facilitate accurate Sales Compensation calculations.</li><li>Provide guidance to sales teams in understanding ordering document requirements.</li><li>Maintain project files in applicable Microsoft SharePoint sites for organizational consistency.</li><li>Review and execute change orders and cancellations efficiently.</li><li>Participate in and assist with special projects as directed by management.</li><li>Maintain professionalism and composure while managing sensitive and confidential matters under demanding conditions.</li><li>Serve as a backup for other roles as needed and handle additional tasks as assigned by the manager.</li></ul><p><strong>Basic Requirements:</strong></p><ul><li>Experience working with sales contracts and reviewing contract documents.</li><li>Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).</li><li>1–3 years of experience working with sales contracts.</li><li>Strong analytical and problem-solving capabilities.</li><li>Reliability, professionalism, and organizational skills.</li><li>Excellent verbal and written communication abilities.</li><li>High ethical standards to handle confidential information appropriately.</li><li>Demonstrated ability to prioritize tasks, meet deadlines, and adapt to change.</li><li>Exhibits urgency and strong follow-through skills.</li><li>Collaborates effectively as part of a team.</li><li>Exceptional interpersonal and customer service abilities.</li><li>Demonstrates general business acumen.</li><li>Willingness to work overtime when necessary.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Bachelor’s degree in Business, Finance, or Accounting (or equivalent experience).</li><li>1–3 years of industry-related experience; relevant experience may substitute for degree requirements.</li><li>Familiarity with Microsoft Solomon or SAP (preferred but not required).</li></ul><p>This role ensures accurate and timely processing of customer orders and facilitates the smooth coordination across multiple departments to support business objectives.</p>
<p>We are looking for a detail-oriented Accounting and Office Manager to join our team in Cleveland, Ohio. In this role, you will handle a variety of accounting and administrative responsibilities, ensuring the smooth operation of financial processes. This position offers a dynamic environment where you will manage key financial tasks and support human resources functions. This is a direct hire position with standard business hours, Monday-Friday from 8:00 AM-5:00 PM. They do need someone with strong general accounting experience and strong organizational skills. If this is a position that you are interested in, APPLY TODAY!</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Perform account reconciliations to ensure accuracy and compliance with financial standards.</p><p>• Close the general ledger and prepare monthly financial statements.</p><p>• Process payroll for employees and manage associated tasks such as 401(k) administration.</p><p>• Oversee accounts receivable (AR) and accounts payable (AP) functions to maintain cash flow efficiency.</p><p>• Administer employee benefits, including health insurance and other programs.</p><p>• File sales tax returns and ensure compliance with regulatory requirements.</p><p>• Act as a backup for generating financial reports and assist in data analysis.</p><p>• Manage the company's general insurance policies, ensuring proper coverage and renewals.</p><p><br></p><p>They do offer a full benefits package; medical, dental, vision, 401K, PTO, and a great stable company. </p>
We are looking for a skilled Network Communications Engineer II to join our team in Bedford, Ohio. In this role, you will apply your technical expertise to design, manage, and troubleshoot network infrastructure, ensuring seamless connectivity and efficient communication across systems. This position offers the opportunity to work on cutting-edge technology and collaborate with professionals to optimize network performance.<br><br>Responsibilities:<br>• Design, implement, and maintain secure and efficient network infrastructures.<br>• Configure and manage Cisco routers, switches, and wireless systems to support organizational needs.<br>• Monitor and troubleshoot Palo Alto Networks firewalls to ensure optimal security and performance.<br>• Collaborate with cross-functional teams to address network challenges and deliver user-friendly solutions.<br>• Apply knowledge of VLANs, subnetting, and VoIP to enhance network functionality.<br>• Oversee the operation and control of telecommunications systems, ensuring reliability and scalability.<br>• Provide technical expertise to support data center infrastructure projects.<br>• Conduct periodic network assessments to identify areas for improvement and implement upgrades.<br>• Travel occasionally, up to 20%, to support network deployments and maintenance at various locations.
<p>We’re currently working with a dynamic and fast-paced organization in Streetsboro, Ohio, to find a detail-oriented <strong>Administrative Assistant</strong>. This role offers the potential for long-term growth, providing an excellent opportunity for professionals seeking to build a career in administrative support.</p><p><strong>Position Type:</strong> Contract-to-Permanent </p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Service:</strong> Provide first-class customer service by addressing inquiries, resolving issues quickly, and building strong relationships.</li><li><strong>Data Management:</strong> Accurately enter, update, and maintain critical information in databases and systems.</li><li><strong>Purchase Orders:</strong> Support processes by placing purchase orders.</li><li><strong>Logistics Coordination:</strong> Manage container logistics and collaborate with trucking companies to support operational functions.</li><li><strong>Pricing Management:</strong> Handle pricing tasks for various products and maintain accurate pricing records.</li><li><strong>Document and Spreadsheet Creation:</strong> Prepare and manage spreadsheets, reports, and documents using Microsoft Excel and other Microsoft Office tools.</li><li><strong>Email and Calendar Management:</strong> Manage email correspondence, schedule appointments, and organize calendars as needed.</li><li><strong>Administrative Support:</strong> Assist the team with a variety of other administrative tasks, adapting to changing priorities in a fast-paced setting.</li><li><strong>Attention to Detail:</strong> Ensure accuracy and efficiency in all tasks, helping the office run smoothly.</li></ul>
<p>We are seeking a reliable and detail-oriented Administrative Assistant to join our dynamic property management team based in Hudson, Ohio, on a contract-to-permanent basis. This position plays a pivotal role in supporting homeowner associations, ensuring operational efficiency, and delivering top-notch customer service.</p><p><strong>Key responsibilities:</strong></p><ul><li>Manage inbound calls, relay messages, and coordinate follow-ups with property managers or relevant staff.</li><li>Establish and maintain organized physical and electronic filing systems for streamlined accessibility.</li><li>Enhance team collaboration by maintaining clear and effective communication with property managers and other team members.</li><li>Prepare violation reports and courtesy letters in coordination with property managers.</li><li>Deliver exceptional customer service by professionally addressing caller concerns, including managing conversations with upset individuals.</li><li>Leverage Microsoft Office tools (Word, Excel, Outlook) and proprietary software for document creation and management.</li><li>Ensure precision and compliance in tasks by maintaining meticulous attention to detail.</li><li>Perform general administrative duties to support office functions and team operations.</li></ul>
