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4 results for Pc Technician in Cleveland, OH

Work Order Coordinator
  • Austintown Nt, OH
  • onsite
  • Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a Work Order Coordinator to support service operations for a construction and contractor-focused organization in Ohio. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving customer service environment and can manage multiple work orders with accuracy and urgency. In this role, you will serve as a key point of coordination between clients, technicians, subcontractors, and internal teams to keep service requests moving efficiently from intake through completion.<br><br>Responsibilities:<br>• Manage service requests across multiple platforms, updating records accurately and maintaining complete work order details throughout the service cycle.<br>• Coordinate work orders from initial intake through final resolution, ensuring each request progresses according to service expectations and client timelines.<br>• Assign service calls to subcontractors based on established procedures, coverage needs, and required response times.<br>• Arrange and oversee vendor visits, repair activity, and inspection scheduling for client locations across the country.<br>• Monitor open work orders closely, provide status updates, and follow up on delays involving approvals, parts availability, or technician arrival times.<br>• Support field technicians by confirming dispatch details, facilitating site access, documenting check-in and check-out activity, and assisting with approved cost adjustments when needed.<br>• Organize client-specific projects, verify that assigned tasks are completed properly, and escalate urgent service issues to management without delay.<br>• Gather and review vendor billing support documents, communicate with internal departments as needed, and produce reports or database information requested by leadership.
  • 2026-11-06T18:48:42Z
Roof Leak Coordinator
  • Austintown Nt, OH
  • onsite
  • Temporary to Hire
  • 17.10 - 19.80 USD / Hourly
  • We are looking for a Roof Leak Coordinator to support service operations for a construction-focused organization in Austintown, Ohio. This contract opportunity with permanent potential is well suited for someone who communicates confidently, stays organized under pressure, and enjoys keeping field activity moving efficiently. In this hybrid role, you will help manage service requests, coordinate with customers and internal teams, and ensure technicians are scheduled with accuracy and urgency.<br><br>Responsibilities:<br>• Coordinate incoming roof leak and service requests, gather key details, and route each issue to the appropriate technician or team.<br>• Schedule service visits by working directly with facilities contacts and confirming timing, site needs, and access information.<br>• Dispatch field technicians efficiently to multiple job sites while adjusting priorities as urgent issues arise.<br>• Maintain clear and accurate documentation of customer interactions, work orders, schedule changes, and service updates.<br>• Track daily service activity to help ensure commitments are met and all stakeholders receive timely communication.<br>• Partner with office and field personnel to support smooth service delivery and resolve scheduling conflicts quickly.<br>• Handle inbound and outbound calls professionally while providing helpful updates and setting clear expectations for customers.<br>• Support order entry and related administrative tasks needed to keep service operations organized and responsive.
  • 2026-11-13T15:28:46Z
Customer Service Representative
  • Austintown Nt, OH
  • onsite
  • Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a customer-focused, detail-oriented individual to support service coordination and work order activity for a busy construction and contractor environment in Ohio. This contract-to-permanent position is ideal for someone who thrives in a fast-moving setting, communicates clearly with vendors and internal teams, and can keep multiple service requests organized at once. This role will help drive work orders from initial intake through completion while ensuring timely updates, accurate documentation, and a high standard of client support.<br><br>Responsibilities:<br>• Manage service requests across multiple platforms by entering updates, reviewing details, and maintaining accurate records throughout the life of each order.<br>• Coordinate work orders from creation through closeout, ensuring progress is monitored, timelines are met, and outstanding items are followed through to resolution.<br>• Assign service calls to subcontractors based on established procedures, service expectations, and required response times.<br>• Schedule and oversee vendor visits, repair activity, inspections, and client-specific projects across multiple sites, confirming completion and documenting outcomes.<br>• Support field technicians by confirming dispatch details, obtaining estimated arrival times, assisting with site access, and processing approved adjustments when needed.<br>• Monitor open orders closely, follow up on quotes, parts availability, and technician status, and escalate urgent issues quickly to the appropriate contacts.<br>• Gather and review vendor billing support documents to help ensure required information is complete and aligned with client expectations.<br>• Communicate with internal departments and redirect calls when appropriate to maintain smooth coordination and efficient issue resolution.<br>• Produce and reference reports or database information requested by leadership and contribute ideas that improve workflow efficiency and service quality.
  • 2026-11-13T15:28:46Z
IT Infrastructure Manager
  • Avon, OH
  • onsite
  • Permanent / Full Time
  • 120000.00 - 150000.00 USD / Yearly
  • <p>We are looking for an IT Infrastructure Manager to lead and support a modern enterprise technology environment in Greater Cleveland, Ohio. This role oversees core Microsoft platforms across cloud and on-premises systems while helping maintain secure, reliable, and well-documented infrastructure operations. The ideal candidate brings strong engineering depth, sound judgment in regulated settings, and the ability to resolve complex technical issues while delivering infrastructure improvements.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize enterprise infrastructure spanning Microsoft 365, Azure, Windows Server, and Windows 10/11 environments.</p><p>• Administer identity and access platforms including Entra ID, Active Directory, and hybrid authentication services across cloud and on-premises systems.</p><p>• Oversee endpoint management and security tooling such as Intune and Microsoft Defender to support device compliance and threat protection.</p><p>• Maintain core infrastructure services, including Group Policy and network-related services such as DNS and DHCP, to ensure stable daily operations.</p><p>• Lead troubleshooting efforts for escalated infrastructure incidents, identify root causes, and implement durable technical solutions.</p><p>• Plan and deliver infrastructure projects, coordinating upgrades, configuration changes, and platform enhancements with minimal operational disruption.</p><p>• Create and maintain clear technical documentation for systems architecture, administrative procedures, and support processes.</p><p>• Support secure operations within regulated or security-conscious environments by aligning infrastructure practices with compliance expectations.</p><p>• Contribute to change management activities and infrastructure governance to promote controlled, reliable system updates.</p>
  • 2026-11-03T21:58:49Z