We are looking for a dedicated Collections Specialist to join our team in Blue Ash, Ohio. In this long-term contract position, you will play a vital role in managing financial transactions, ensuring the accuracy of records, and maintaining positive relationships with our customers. This opportunity is ideal for someone passionate about commercial collections and eager to contribute to the success of a dynamic team.<br><br>Responsibilities:<br>• Process incoming payments promptly and accurately to maintain up-to-date financial records.<br>• Reconcile accounts to ensure all transactions are recorded correctly and discrepancies are resolved.<br>• Contact customers to address and collect past-due balances while fostering positive interactions.<br>• Monitor and manage accounts receivable to reduce outstanding balances effectively.<br>• Maintain detailed and organized records of collections activities for auditing and reporting purposes.<br>• Collaborate with internal teams to streamline billing and collection processes.<br>• Develop strategies to improve collection efficiency and minimize overdue accounts.<br>• Respond to customer inquiries regarding billing and payments with attention to detail and in a timely manner.<br>• Analyze customer accounts to identify trends and proactively address potential payment issues.<br>• Ensure compliance with company policies and industry regulations throughout the collections process.
We are looking for a detail-oriented Collections Specialist to join our team on a contract basis in Blue Ash, Ohio. In this role, you will be responsible for managing accounts receivable processes, ensuring timely collection of payments, and maintaining accurate financial records. This position provides an excellent opportunity to collaborate with multiple departments and contribute to the company's financial health.<br><br>Responsibilities:<br>• Generate and issue accurate customer invoices in a timely manner.<br>• Process incoming payments through various methods, including wire transfers, credit cards, and checks.<br>• Monitor customer accounts for overdue balances and initiate collection efforts as needed.<br>• Communicate with customers to address invoice discrepancies, payment statuses, and account-related concerns.<br>• Reconcile the accounts receivable ledger to ensure all payments are properly recorded.<br>• Prepare and update aging reports while assisting in developing effective collection strategies.<br>• Investigate and resolve billing issues or discrepancies in payments.<br>• Support month-end closing tasks related to accounts receivable.<br>• Maintain and update customer records in the accounting system with high accuracy.<br>• Collaborate with sales, customer service, and accounting teams to resolve account issues efficiently.