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11 results for Learning And Development Manager in Cincinnati, OH

Customer Service Manager

Mason, OH
onsite
Temporary to Hire
30.00 - 30.00 USD / Hourly
We are looking for a Customer Service Manager to lead service operations in Mason, Ohio in a contract-to-permanent capacity. This role is responsible for guiding front-line leadership and customer support staff while maintaining a strong focus on service quality, team performance, and client satisfaction. The ideal candidate brings a hands-on leadership style, builds productive partnerships across departments, and creates an environment centered on accountability, coaching, and continuous improvement. Responsibilities: • Lead supervisors, team leads, and service associates across both in-person and remote support functions, ensuring alignment with departmental priorities. • Organize daily workloads, communicate expectations clearly, and monitor progress to keep operations running efficiently. • Oversee team results against established service goals, using performance data to drive accountability and improvement. • Deliver ongoing coaching, mentoring, and skills development to strengthen employee performance and support career growth. • Partner with cross-functional stakeholders to improve workflows, refine service processes, and enhance operational consistency. • Conduct regular one-on-one discussions and formal performance evaluations to provide feedback and set development goals. • Review live interactions as well as recorded calls and chats to assess quality standards and identify coaching opportunities. • Maintain a strong understanding of company offerings and programs so the team can accurately support customer needs. • Collaborate closely with Sales Executives and other department leaders to address client needs, resolve issues, and support shared objectives. • Assist with additional business priorities and special projects as needed to support broader team success.
2026-07-15T16:57:19Z

Project Manager/Sr. Consultant

Cincinnati, OH
remote
Temporary / Contract
65.00 - 80.00 USD / Hourly
We are looking for an experienced Project Manager/Senior Consultant to support a major enterprise integration initiative. This Long-term Contract position will focus on organizational change management, helping teams prepare for new processes, tools, and ways of working as the program progresses through multiple phases. The ideal candidate brings strong stakeholder communication skills, a structured approach to risk assessment, and the ability to drive user readiness, training, and adoption across both business and technology groups. Responsibilities:• Direct change management activities for a large-scale integration program, aligning business and IT stakeholders around project goals and adoption priorities.• Develop and deliver end-user training strategies, learning materials, and communication plans that improve readiness and encourage successful platform adoption.• Partner with cross-functional integration teams to identify organizational impacts and guide employees through process and system-related changes.• Evaluate adoption risks, anticipate resistance points, and recommend practical mitigation plans to support a smooth transition.• Facilitate collaboration between technical teams and business leaders to ensure project milestones, communications, and user support efforts remain coordinated.• Monitor change effectiveness through feedback, engagement, and training outcomes, then refine plans based on project needs.• Apply project management best practices to track progress, manage priorities, and maintain visibility across key workstreams.• Support implementation activities within a manufacturing-related environment or similar operational setting where enterprise change has broad user impact.
2026-08-05T15:18:46Z

ERP Administrator

Cynthiana, KY
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
We are seeking an Epicor Kinetic ERP Administrator to own the performance, stability, and ongoing enhancement of our ERP environment. This is a high-impact, hands-on role with a clear path into ERP and Business Systems leadership. You’ll partner closely with operations, finance, and manufacturing teams to ensure the ERP system not only runs efficiently but actively drives business improvement. Key Responsibilities<ul><li>Own day-to-day ERP system performance, support, and reliability</li><li>Manage upgrades, patches, and system maintenance</li><li>Partner with cross-functional teams to optimize business processes</li><li>Analyze workflows and recommend system-driven improvements</li><li>Maintain data integrity across inventory, BOMs, and costing</li><li>Develop reports, dashboards, BAQs, and BPMs (SQL Server, C#)</li><li>Support and troubleshoot system integrations (MES, EDI, shipping, DocStar)</li><li>Manage user access, roles, and security</li><li>Lead issue resolution and root cause analysis</li><li>Create training materials and drive user adoption</li><li>Identify and execute continuous improvement initiatives</li></ul>
2026-07-08T13:34:01Z

Experienced Financial Crimes Compliance Specialist

Blue Ash, OH
onsite
Permanent / Full Time
52000.00 - 58000.00 USD / Yearly
Experienced Financial Crimes Compliance SpecialistDirect Hire | Full-Time Robert Half is partnering with a leading financial services organization seeking a Experienced Financial Crimes Compliance Specialist to join its growing compliance team. This role is ideal for a compliance professional with experience in AML, KYC, fraud investigations, or financial crimes compliance who is ready to take on a senior-level position that includes mentorship, quality review, and investigative responsibilities.The ideal candidate will have a strong background in financial services or insurance, a passion for risk mitigation, and experience coaching or mentoring team members. ResponsibilitiesAs an Experienced Financial Crimes Compliance Specialist, you will:<ul><li>Oversee, review, and perform investigations of customer and transactional activity to identify suspicious or unusual patterns.</li><li>Assess and mitigate potential risks associated with anti-money laundering (AML) typologies, fraud, and other financial crimes.</li><li>Escalate identified red flags and recommend appropriate next steps for further review.</li><li>Conduct detailed internal system research, open-source media searches, sanctions screening, and negative news reviews to develop customer risk profiles.</li><li>Review complex investigations and ensure case documentation is accurate, complete, and compliant with internal standards.</li><li>Prepare clear, concise observations and recommendations within AML disposition templates and case management systems.</li><li>Analyze customer information, transaction activity, and supporting documentation to identify potential compliance concerns.</li><li>Serve as a resource for junior analysts by providing training, coaching, mentoring, and guidance on investigative best practices.</li><li>Support process improvement initiatives and promote adherence to regulatory and compliance requirements.</li></ul>
2026-08-03T21:03:54Z

Sr. Financial Crimes Compliance Specialist

Blue Ash, OH
onsite
Permanent / Full Time
62000.00 - 72000.00 USD / Yearly
Senior Financial Crimes Compliance SpecialistDirect Hire | Full-Time Robert Half is partnering with a leading financial services organization seeking a Senior Financial Crimes Compliance Specialist to join its growing compliance team. This role is ideal for a compliance professional with experience in AML, KYC, fraud investigations, or financial crimes compliance who is ready to take on a senior-level position that includes mentorship, quality review, and investigative responsibilities.The ideal candidate will have a strong background in financial services or insurance, a passion for risk mitigation, and experience coaching or mentoring team members. ResponsibilitiesAs a Senior Financial Crimes Compliance Specialist, you will:<ul><li>Oversee, review, and perform investigations of customer and transactional activity to identify suspicious or unusual patterns.</li><li>Assess and mitigate potential risks associated with anti-money laundering (AML) typologies, fraud, and other financial crimes.</li><li>Escalate identified red flags and recommend appropriate next steps for further review.</li><li>Conduct detailed internal system research, open-source media searches, sanctions screening, and negative news reviews to develop customer risk profiles.</li><li>Review complex investigations and ensure case documentation is accurate, complete, and compliant with internal standards.</li><li>Prepare clear, concise observations and recommendations within AML disposition templates and case management systems.</li><li>Analyze customer information, transaction activity, and supporting documentation to identify potential compliance concerns.</li><li>Serve as a resource for junior analysts by providing training, coaching, mentoring, and guidance on investigative best practices.</li><li>Support process improvement initiatives and promote adherence to regulatory and compliance requirements.</li></ul>
2026-08-03T21:03:54Z

Business Analyst

Cincinnati, OH
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Business Analyst to support enterprise application initiatives and connect operational teams, technology partners, and internal stakeholders in Cincinnati, Ohio. This Long-term Contract position focuses on improving workflows, translating business needs into clear requirements, and helping deliver solutions that support efficiency, scalability, and a strong user experience. The role may be performed remotely or in a hybrid arrangement for the right candidate, with travel up to 25% domestically and internationally. Responsibilities: • Analyze current business operations and system workflows to identify inefficiencies and recommend practical process improvements that align with organizational goals. • Gather, define, and document functional and business requirements for enhancements, new applications, and process changes across cross-functional teams. • Act as the primary link between business units, IT teams, and external vendors to ensure solution design and delivery meet operational needs. • Work with development and technical teams to clarify requirements, evaluate enhancement requests, and help prioritize work based on business impact and user value. • Create test strategies and detailed test scenarios, support quality assurance activities, and review outcomes to confirm solutions meet documented expectations. • Coordinate stakeholder engagement and approval activities before releases, helping ensure readiness for system updates and process changes. • Support implementation efforts by assisting with deployment planning, user training, adoption strategies, and post-launch issue resolution. • Provide ongoing support for system conversions, upgrades, and enhancements while helping maintain a positive experience for end users. • Build strong relationships with internal customers and guide change management efforts to improve adoption, satisfaction, and long-term success of new tools and processes.
2026-07-23T13:08:42Z

Paralegal

Dayton, OH
onsite
Temporary / Contract
30.00 - 35.00 USD / Hourly
Position SummaryThe Paralegal provides comprehensive legal support to the corporate legal department and cross-functional business teams. This role serves as a key liaison between in-house counsel, outside counsel, external organizations, and internal employees while supporting commercial transactions, maintaining corporate records, and improving legal processes and workflows.Responsibilities<ul><li>Assist attorneys with drafting, assembling, reviewing, and editing contracts, legal agreements, and related documents.</li><li>Support the commercial contract lifecycle by tracking execution copies, collecting signatures, and maintaining organized records within the document management system.</li><li>Partner with internal commercial teams to ensure a clear understanding of contract terms and contract status.</li><li>Identify workflow gaps, eliminate redundant processes, reduce costs, and improve operational efficiency.</li><li>Assist with the development and implementation of legal tools, workflows, templates, and contract playbooks.</li><li>Manage legal billing, invoicing, budget tracking, and assist with legal technology vendor evaluations.</li><li>Coordinate meetings, schedules, and logistics while supporting cross-functional legal projects and other ad hoc requests.</li><li>Serve as the primary intake contact for new legal requests and manage multiple matters simultaneously.</li><li>Review patent correspondence, maintain the internal intellectual property docketing database, and ensure critical deadlines are met.</li><li>Conduct legal research as directed by corporate counsel.</li><li>Prepare and file legal documents with regulatory and government agencies.</li></ul>
2026-07-20T15:49:56Z

Staff Accountant

Blue Ash, OH
onsite
Permanent / Full Time
50000.00 - 57000.00 USD / Yearly
Our client is seeking a detail-oriented and highly organized Staff Accountant to join their growing accounting team. This direct-hire opportunity is ideal for an accounting professional with strong experience in account reconciliations, general ledger maintenance, month-end close, and financial reporting support. The ideal candidate will be hands-on, analytical, and comfortable managing a high volume of balance sheet and bank reconciliations in a fast-paced environment. Key Responsibilities<ul><li>Perform heavy account reconciliations, including bank reconciliations, balance sheet reconciliations, intercompany reconciliations, and other general ledger account analyses</li><li>Prepare, review, and maintain journal entries and supporting documentation</li><li>Manage and maintain the general ledger, ensuring accuracy and completeness of financial data</li><li>Support the month-end, quarter-end, and year-end close processes</li><li>Investigate and resolve reconciling items, discrepancies, and unusual variances in a timely manner</li><li>Analyze financial data and account activity to identify trends, errors, and opportunities for process improvement</li><li>Assist with preparation of financial statements and internal management reporting</li><li>Ensure compliance with internal controls, accounting policies, and procedures</li><li>Partner cross-functionally with AP, AR, payroll, and operational teams to research and resolve accounting issues</li><li>Support external audit requests and assist with audit schedules and documentation</li><li>Contribute to process improvements related to reconciliations, close procedures, and general ledger workflows</li><li>Assist with ad hoc accounting projects and reporting as needed</li></ul>Why Join Us?<ul><li>Direct hire role with opportunities for long-term career advancement</li><li>Comprehensive benefits package, including health, dental, and retirement plans</li><li>Ongoing training and mentorship from experienced professionals</li><li>Dynamic and inclusive workplace culture</li><li>Convenient Blue Ash, OH location</li></ul>
2026-07-06T14:03:58Z

Fusion Risk Management Consultant

Cincinnati, OH
remote
Temporary / Contract
- USD / Hourly
We are looking for a Fusion Risk Management Consultant to support a Contract engagement in Cincinnati, Ohio. This position will focus on strengthening data quality, compliance oversight, and system administration practices within the Fusion environment. The consultant will help organize critical records, improve reporting reliability, and equip internal teams with practical documentation and training resources for ongoing platform use. Responsibilities: • Manage the population of organizational and continuity-related records in Fusion using approved source information and established data standards. • Convert legacy records into the Fusion platform and complete manual entry for information that cannot be transferred through automated methods. • Review migrated and newly entered data to verify accuracy, completeness, and consistency across the system. • Track data discrepancies, missing elements, and quality concerns, then document recommended corrective actions for stakeholder follow-up. • Create user-focused training materials that support both administrators and day-to-day users of the Fusion platform. • Develop standard operating procedures covering record maintenance, user access administration, role assignment, reporting practices, and data governance expectations. • Deliver knowledge-sharing sessions as needed to help internal personnel manage ongoing system administration and data maintenance responsibilities. • Prepare clear written summaries and reports that support compliance monitoring, risk visibility, and operational decision-making.
2026-07-30T15:38:49Z

part time HR Coordinator with payroll experience

Ft. Mitchell, KY
onsite
Temporary / Contract
21.00 - 22.00 USD / Hourly
We are looking for a part-time HR Coordinator with payroll experience to join a Northern Kentucky organization in Ft. Mitchell, Kentucky for a Contract assignment expected to last at least six weeks. This role will provide dependable coverage during a leave of absence and will focus on accurate weekly payroll administration, employee record support, and core HR coordination. The ideal candidate brings strong attention to detail, sound judgment with confidential information, and the ability to communicate clearly across departments. Responsibilities: • Manage weekly payroll activities from data review through final processing, ensuring employees are paid accurately and on schedule. • Review earnings, benefit deductions, and other payroll inputs to confirm compliance with company policies and applicable regulations. • Monitor timekeeping records and partner with supervisors to correct missed punches, attendance issues, and other discrepancies before payroll is finalized. • Respond to employee and manager questions related to pay, time records, and payroll variances with professionalism and urgency. • Prepare recurring and ad hoc reports covering payroll activity, attendance patterns, HR metrics, and workforce data for leadership review. • Maintain employee files and HR data with a high degree of accuracy, confidentiality, and alignment with recordkeeping standards. • Assist with day-to-day HR coordination, including onboarding, offboarding, recruitment support, and leave-related documentation. • Administer benefit enrollment updates, status changes, and terminations while coordinating required payroll deductions and carrier documentation. • Process and verify personnel documents related to staffing changes, training records, performance materials, employee relations matters, and leave administration.
2026-07-29T16:08:46Z

Registrar Assistant

Cincinnati, OH
onsite
Temporary / Contract
20.00 - 20.00 USD / Hourly
We are looking for a detail-oriented Registrar Assistant to support student records and transfer credit activities for a non-profit organization in Cincinnati, Ohio. This Long-term Contract position focuses on maintaining accurate academic information, assisting with registrar-related services, and providing responsive support to students, faculty, and staff. The ideal candidate will be comfortable working with data systems, reviewing documentation carefully, and helping ensure transfer credit processes are handled efficiently and accurately. Responsibilities: • Review transfer-related documents and update student records in the student information system with a high degree of accuracy. • Examine submitted materials to confirm documentation is valid, complete, and appropriate for record processing. • Enter and verify student data from source records, ensuring information is correctly reflected in institutional systems. • Use reference tools, equivalency resources, academic catalogs, and imaging platforms to evaluate and support transfer credit decisions. • Conduct follow-up research to clarify transfer coursework details and determine proper credit status when information is incomplete or unclear. • Provide front-line assistance to students, faculty, staff, and the broader college community regarding transfer credit and registrar services. • Communicate clearly by phone, email, and in writing to explain transfer credit guidelines, outcomes, and related procedures. • Perform administrative support tasks such as maintaining electronic records, processing forms, preparing reports, and responding to information requests. • Index and validate imaged records to support organized and reliable document management. • Build knowledge across additional registrar functions through cross-training and assist with other assigned operational needs.
2026-07-17T14:34:07Z