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3 results for Communications Specialist in Cincinnati, OH

Web Content Specialist

Hamilton, OH
remote
Temporary / Contract
35.625 - 41.25 USD / Hourly
Contract Web Support Specialist- WordPress Specifically (Short-Term Project)Location: RemoteDuration: Short-Term Project (Estimated 10-15 Hours)Type: Independent ContractorProject OverviewWe are seeking a detail-oriented Web Support Specialist with WordPress experience to assist with troubleshooting and optimizing our website functionality. This is a short-term project focused on resolving website contact form and email routing issues, reviewing employee portal functionality, and conducting a quality assurance audit of website content and links.Responsibilities<ul><li>Investigate and correct website contact form/email routing issues to ensure inquiries submitted through the website are delivered to the appropriate recipients.</li><li>Review and troubleshoot existing WordPress plugins and website configurations related to form submissions and email notifications.</li><li>Recommend and implement plugin updates or replacements if necessary to resolve functionality issues.</li><li>Test and evaluate the employee portal to confirm it is functioning properly and identify any user experience or technical issues.</li><li>Conduct a review of website content pages to identify and correct broken links, errors, or navigation issues.</li><li>Document findings, recommendations, and completed fixes.</li></ul>Required Qualifications<ul><li>Experience troubleshooting and maintaining WordPress websites.</li><li>Familiarity with WordPress plugins, particularly form and email notification tools.</li><li>Understanding of website hosting, DNS, email routing, and contact form functionality.</li><li>Ability to independently diagnose and resolve website issues.</li><li>Strong attention to detail and quality assurance skills.</li><li>Excellent communication and documentation abilities.</li></ul>Preferred Qualifications<ul><li>Experience with employee/member portals within WordPress environments.</li><li>Knowledge of common WordPress form plugins such as Contact Form 7, Gravity Forms, WPForms, or similar.</li><li>Experience performing website audits and content quality checks.</li></ul>Deliverables<ul><li>Resolution of website inquiry/email routing issues.</li><li>Verification and testing of employee portal functionality.</li><li>Identification and correction of broken links and content issues.</li><li>Summary of work completed and any recommendations for future improvements.</li></ul>
2026-08-05T00:00:00Z

Program Specialist

Dayton, OH
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a detail-oriented Program Specialist to support a busy non-profit team in Dayton, Ohio through a Long-term Contract assignment. This role focuses on reviewing applications, entering and updating information accurately, and helping applicants move through the assistance process with professionalism and care. The ideal candidate is organized, service-minded, and comfortable communicating with individuals who may be experiencing stressful circumstances. Responsibilities:• Review incoming applications for completeness and verify whether applicants meet program eligibility guidelines.• Enter, update, and maintain application details in internal records with a high level of accuracy and consistency.• Reach out to applicants to obtain missing documentation or clarify information needed to continue processing.• Coordinate meetings or follow-up discussions when additional review or client interaction is required.• Process assistance applications efficiently to help reduce a high-volume backlog of submissions.• Provide courteous and empathetic support to individuals who may be frustrated or facing difficult situations.• Manage multiple applications at different stages while meeting timelines and maintaining organized records.• Support day-to-day administrative tasks related to program intake and application handling. For immediate consideration, call 937.224.8326.
2026-08-03T00:00:00Z

Customer Experience Specialist

Middletown, OH
onsite
Temporary to Hire
21 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to support clients and internal teams by keeping orders, account activity, and service requests moving efficiently from start to finish. This contract opportunity with potential for a permanent role is based in Ohio and is ideal for someone who excels at communication, organization, and solving customer issues in a fast-paced environment. The person in this role will help create a positive client experience by coordinating across departments, maintaining accurate account information, and ensuring timely follow-up on customer needs. Responsibilities: • Serve as the primary point of contact for assigned customers or territories, responding promptly and ensuring requests are handled within expected timeframes. • Partner with sales team members to stay informed on client needs, order activity, pricing updates, concerns, and overall account status. • Maintain accurate customer records, reports, and account documentation within company databases and related systems. • Review workflows and customer feedback to identify opportunities to improve service, packaging, shipping, billing, or other operational processes. • Document customer communications thoroughly, including questions, concerns, resolutions, and any follow-up actions taken. • Coordinate with production, transportation, and accounting teams to manage returns, credits, replacement orders, and other service-related needs. • Support new business activity by assisting with product inquiries, quote preparation, and customer account setup, including credit application paperwork. • Learn and use company platforms and customer-specific software tools to manage orders, quoting, and service requirements effectively. • Participate in on-call support coverage as needed, including occasional evenings, weekends, and holidays. • Provide additional customer and sales support duties as business needs require.
2026-08-10T00:00:00Z