<p><br></p><p><strong>Overview</strong></p><p>We are seeking a motivated Application Support Analyst to join our growing team. In this role, you will act as a system and cloud administrator supporting a diverse portfolio of enterprise applications for multiple clients across various industries. You’ll work closely with senior analysts and technical leads to ensure the stability, performance, and reliability of mission‑critical systems.</p><p>This is an excellent opportunity for someone early in their IT career who is eager to learn, grow, and gain hands‑on experience with leading enterprise technologies.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Application & System Support</strong></p><ul><li>Monitor application and system performance across client environments to ensure uptime and reliability.</li><li>Perform routine system administration tasks in platforms such as SAP, Microsoft Azure, Linux, and Oracle.</li><li>Assist with configuration, deployment, and maintenance of enterprise applications.</li></ul><p><strong>Incident & Ticket Management</strong></p><ul><li>Manage incoming support tickets, ensuring timely triage, investigation, and resolution.</li><li>Document issues, troubleshooting steps, and resolutions in accordance with internal processes.</li><li>Escalate complex issues to senior team members or vendor support when necessary.</li></ul><p><strong>Troubleshooting & Root Cause Analysis</strong></p><ul><li>Diagnose technical issues related to application functionality, integrations, infrastructure, and user access.</li><li>Collaborate with cross‑functional teams to identify root causes and implement long‑term solutions.</li><li>Support patching, updates, and system enhancements to maintain optimal performance.</li></ul><p><strong>Client Interaction & Service Delivery</strong></p><ul><li>Communicate clearly and professionally with clients regarding issue status, resolutions, and system updates.</li><li>Contribute to a positive client experience by delivering reliable, proactive support.</li><li>Participate in on‑call rotations as needed.</li></ul><p><br></p><p><strong>Required Skills & Qualifications</strong></p><ul><li>Foundational knowledge of enterprise systems such as SAP, Azure, Linux, or Oracle (coursework or internship experience acceptable).</li><li>Basic understanding of cloud concepts, system administration, and application architecture.</li><li>Strong analytical and problem‑solving skills.</li><li>Ability to manage multiple tasks in a fast‑paced environment.</li><li>Excellent written and verbal communication skills.</li><li>Eagerness to learn new technologies and grow within the role.</li></ul><p><br></p><p><br></p><p><br></p>
We are looking for a skilled Data Reporting Analyst to join our team in Cincinnati, Ohio. This long-term contract position offers an exciting opportunity to contribute to data-driven decision-making processes within the Personal Loans Marketing team. The ideal candidate will leverage their expertise in data analysis, reporting, and visualization to provide actionable insights and optimize marketing performance.<br><br>Responsibilities:<br>• Develop and maintain efficient data workflows to support marketing dashboards and reporting systems.<br>• Document data sources, definitions, and reporting logic to ensure consistency and governance.<br>• Optimize database queries and backend data processes to enhance scalability and performance.<br>• Conduct quality assurance checks to maintain data integrity and accuracy across reports.<br>• Automate recurring reports to monitor campaign metrics such as performance, conversions, and cost-per-acquisition.<br>• Collaborate with engineering and data science teams to streamline data pipelines and improve data quality.<br>• Design and implement interactive dashboards using tools like Tableau to visualize key performance indicators.<br>• Provide ad hoc data analysis and reporting to support marketing campaign decision-making.<br>• Ensure data models and workflows are scalable and align with business needs.
We are looking for an experienced HCM Oracle Analyst to join our team on a long-term contract basis in Cincinnati, Ohio. In this role, you will leverage your expertise in Oracle Cloud and enterprise application testing to support various modules critical to organizational success. The position offers an excellent opportunity to collaborate on innovative solutions and contribute to optimizing workforce-related processes.<br><br>Responsibilities:<br>• Conduct thorough testing of Oracle Cloud applications to ensure functionality and reliability.<br>• Develop comprehensive test scripts and cases tailored to Oracle Cloud modules.<br>• Collaborate with stakeholders to gather requirements and translate them into actionable configurations.<br>• Provide expertise in core modules such as Recruiting, Talent & Touchpoints, and Workforce Compensation.<br>• Support the implementation and optimization of Workforce Scheduling and Labor Optimization tools.<br>• Utilize HR Service Delivery solutions, including Help Desk functionalities, to enhance user experience.<br>• Leverage Oracle Analytics to provide insights and improve decision-making processes.<br>• Design and maintain client-side scripting to enhance system performance.<br>• Create and manage business requirement documents to streamline project workflows.<br>• Deliver API and Salesforce development support to ensure seamless integration across platforms.
<p>We are looking for an experienced Sr. SAP EWM Consultant to join our team in the Chicago suburbs. This role will focus on providing guidance and hands-on expertise to optimize embedded SAP EWM implementations, address operational gaps, and support upcoming site rollouts. As this is a long-term contract position, we seek a detail-oriented individual who can collaborate effectively across global teams and ensure seamless integration with other SAP modules.</p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive support for embedded SAP EWM systems, including troubleshooting logistic processes, warehouse orders, RF transactions, and inventory management.</p><p>• Identify and resolve system gaps, defects, and enhancement requests while improving workflows for existing implementations.</p><p>• Provide expert recommendations to enhance SAP EWM configurations, ensuring scalability and adherence to best practices.</p><p>• Collaborate with cross-functional teams, including QM, PP, MM, and SD, to address integration challenges and optimize end-to-end processes.</p><p>• Prepare for future SAP EWM-enabled site migrations by conducting fit-gap analyses, blueprinting, and operational readiness activities.</p><p>• Develop and maintain detailed documentation, including configuration guides and process flows, to support long-term knowledge retention.</p><p>• Facilitate knowledge transfer and training sessions to empower internal IT and operational teams.</p><p>• Participate in testing cycles, defect resolution, and cutover activities to ensure smooth transitions.</p><p>• Work closely with global teams to provide support across multiple time zones and prioritize business needs.</p><p>• Serve as a subject matter expert to guide the adoption of innovative solutions and continuous improvement strategies.</p>
