<p>Our team is seeking a dedicated Customer Service Representative to build lasting relationships with clients and provide top-tier support. You will be the face of our company and play a critical role in delivering outstanding customer experiences.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and live chat</li><li>Provide accurate information about services, policies, and procedures</li><li>Resolve customer issues, complaints, and requests courteously and efficiently</li><li>Document all customer interactions and maintain up-to-date records</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Identify opportunities to improve processes and enhance customer experience</li><li>Uphold company standards of service and confidentiality</li></ul><p><br></p>
<p>Our client, a respected nonprofit organization, is seeking a Customer Service Representative to support their mission in a fast-paced call center environment. This role is ideal for a compassionate and professional candidate who enjoys making a positive difference in the community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond attentively to phone, email, and online inquiries from clients, volunteers, and donors.</li><li>Provide accurate information about programs, services, and organizational initiatives.</li><li>Triage calls when appropriate and ensure concerns are addressed or routed to the appropriate team member.</li><li>Maintain detailed records of interactions in the organization’s database in accordance with privacy standards.</li><li>Support fundraising campaigns, event registrations, and outreach projects through exemplary customer service.</li><li>Collaborate with team members and management to resolve complex issues and ensure a positive experience for all stakeholders.</li><li>Uphold the nonprofit’s values of empathy, integrity, and inclusivity in every interaction.</li></ul><p><br></p>
<p>A growing organization in Pauma Valley is looking for a dependable and service-oriented <strong>Customer Care Representative</strong> to support daily operations and assist customers with questions, requests, and issue resolution. This role is perfect for someone who thrives in a collaborative environment and enjoys being a reliable resource for both customers and internal teams.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Respond to customer inquiries via phone and email with professionalism and empathy</li><li>Resolve service concerns by gathering information and coordinating solutions</li><li>Enter and update customer data accurately in internal systems</li><li>Assist with order processing, service requests, and general account support</li><li>Follow established procedures while identifying opportunities to improve the customer experience</li><li>Work closely with operations and administrative teams to ensure smooth service delivery</li></ul>
<p>Our client, a well-established company in San Diego, CA is seeking a personable and detail-oriented Client Services Representative to join their team. This position plays a critical role in delivering outstanding customer service and supporting business operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for clients, addressing inquiries via phone, email, and in person.</li><li>Maintain accurate client records and documentation, ensuring confidentiality and compliance.</li><li>Coordinate client appointments, meetings, and follow-up communications.</li><li>Resolve client issues or concerns promptly and professionally, escalating complex matters as needed.</li><li>Support account management and assist with onboarding new clients.</li><li>Collaborate with internal teams to provide seamless service and resolve any process gaps.</li></ul>
<p>Our client, an innovative leader in the biotech sector, is seeking an organized and driven Account Specialist to join their team. This position plays a vital role in managing client accounts, supporting business operations, and ensuring exceptional service delivery in a cutting-edge environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for assigned client accounts, addressing inquiries and resolving issues promptly.</li><li>Maintain accurate records in CRM and related systems, processing orders, billing, and account changes.</li><li>Coordinate with internal teams (sales, finance, R& D) to ensure seamless account management and satisfaction.</li><li>Track order fulfillment and delivery timelines, providing clients with updates as needed.</li><li>Prepare and analyze account reports, identifying areas for upselling, cross-selling, and process improvement.</li><li>Support new client onboarding and training.</li><li>Assist sales and finance teams with contract renewals and billing inquiries.</li></ul><p><br></p>
We are looking for a dedicated Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven non-profit organization, you will play a key role in providing compassionate support and connecting individuals with vital services. This is a Contract position with the potential for long-term employment, offering the opportunity to make a meaningful impact in the community.<br><br>Responsibilities:<br>• Address incoming inquiries and provide accurate information, referrals, or assistance tailored to client needs.<br>• Record all client interactions promptly and accurately using web-based systems.<br>• Stay informed about available services and resources to ensure effective client support.<br>• Collaborate with internal teams to deliver solutions that meet client expectations.<br>• Maintain a high level of professionalism and empathy in all customer service communications.<br>• Utilize various software tools, including CRM systems and chat platforms, to enhance service delivery.<br>• Assist clients with billing and benefit-related questions, ensuring clarity and resolution.<br>• Handle inbound calls efficiently while managing multiple priorities.<br>• Support clients using Epic Software and other relevant programs to streamline processes.<br>• Uphold organizational values and contribute to a positive team environment.
<p>The Client Service Specialist supports HOA Property Management clients by delivering high-quality banking and payment-related service. This role is critical to client satisfaction and retention, providing front-line support for account inquiries, transactions, research, and basic technical assistance within a fast-paced, deadline-driven environment.</p><p>Key Responsibilities</p><ul><li>Provide front-line client support via inbound phone calls</li><li>Assist HOA Property Management clients with payment and depository research, statements, and account inquiries</li><li>Process monetary transactions and account maintenance accurately and timely</li><li>Provide website navigation assistance and low-level technical support for proprietary HOA platforms</li><li>Resolve client disputes using sound judgment and knowledge of banking policies</li><li>Meet established service level agreements (SLAs) and manage time-sensitive requests, including fraud intake</li><li>Maintain strong knowledge of banking products, services, and internal procedures</li><li>Communicate clearly and professionally with clients and internal teams</li><li>Follow all applicable policies, procedures, and regulatory requirements</li></ul><p><br></p>
<p>Our client, a leading organization in San Diego, CA, is seeking an experienced Call Center Specialist to join their customer support team. This position offers an opportunity to make a direct impact by assisting customers, resolving inquiries, and ensuring high satisfaction in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer calls, emails, and chats with professionalism and empathy</li><li>Resolve issues efficiently while delivering a positive customer experience</li><li>Document all interactions accurately in the customer management system</li><li>Collaborate with internal teams to address customer needs and escalate complex situations</li><li>Meet established performance goals for quality, productivity, and customer satisfaction</li></ul><p><br></p>
<p>Our company is seeking a dedicated Call Center Specialist to join our team and deliver outstanding service to clients and customers. The ideal candidate is a strong communicator, problem-solver, and thrives in a fast-paced call center environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to incoming calls efficiently and professionally, addressing questions, concerns, or requests.</li><li>Accurately document call information in internal systems and update customer records.</li><li>Provide timely resolution of issues, escalating complex cases to the appropriate department when necessary.</li><li>Meet established performance metrics for call quality, response time, and customer satisfaction.</li><li>Collaborate with team members to improve processes and ensure a positive overall customer experience.</li></ul><p><br></p>
<p><strong>What Makes This Role Unique</strong></p><p>This role blends administrative coordination, customer support, and internal operations. As a <strong>Client Operations Support Specialist</strong>, you’ll sit at the intersection of service delivery and internal execution—ensuring clients receive accurate information while internal teams stay aligned and informed.</p><p><br></p><p><strong>Core Functions</strong></p><ul><li>Serve as a point of contact for client inquiries and service requests</li><li>Track requests, follow-ups, and resolutions across internal systems</li><li>Coordinate between departments to ensure timely responses</li><li>Prepare reports, summaries, and documentation for leadership</li><li>Assist with onboarding new clients and maintaining account records</li><li>Identify process inefficiencies and suggest workflow improvements</li></ul>
<p><strong>Job Description:</strong></p><p> Robert Half is partnering with a reputable tax firm to identify a professional and customer-focused Receptionist to provide front office support during the busy tax season. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with clients, and can help ensure smooth day-to-day office operations during peak periods.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients and visitors in a professional and welcoming manner</li><li>Answer and route incoming phone calls promptly and accurately</li><li>Schedule, confirm, and manage client appointments for tax preparers</li><li>Assist with client intake, including collecting documentation and verifying required forms</li><li>Maintain front desk organization and ensure a clean, professional office environment</li><li>Support administrative tasks such as data entry, scanning, copying, and filing</li><li>Coordinate mail, document drop-offs, and pickups</li><li>Communicate effectively with tax staff regarding client arrivals and scheduling updates</li><li>Maintain confidentiality of sensitive client and financial information at all times</li></ul><p><br></p>
We are looking for a detail-oriented and friendly Front Desk Coordinator to join our team in San Diego, California. In this long-term contract position, you will play a key role in ensuring smooth operations at the front desk, providing excellent customer service, and managing phone communications effectively. This is an outstanding opportunity for individuals with strong organizational skills and a passion for creating positive first impressions.<br><br>Responsibilities:<br>• Greet visitors warmly and assist them with inquiries or direct them to the appropriate personnel.<br>• Manage a multi-line phone system, including answering inbound calls and transferring them efficiently.<br>• Provide concierge-level services to ensure visitors and staff experience seamless support.<br>• Oversee the scheduling and coordination of front desk activities to maintain order and a high standard of service.<br>• Handle administrative tasks such as maintaining records, organizing documents, and ensuring the front desk area remains tidy.<br>• Respond promptly to emails and phone messages, ensuring timely communication with clients and team members.<br>• Monitor incoming deliveries and coordinate their distribution within the office.<br>• Support other departments with front desk-related tasks as needed to enhance overall organizational efficiency.
<p><strong>Job Description:</strong></p><p> Robert Half is partnering with a reputable tax firm to identify a professional and customer-focused Receptionist to provide front office support during the busy tax season. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with clients, and can help ensure smooth day-to-day office operations during peak periods.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients and visitors in a professional and welcoming manner</li><li>Answer and route incoming phone calls promptly and accurately</li><li>Schedule, confirm, and manage client appointments for tax preparers</li><li>Assist with client intake, including collecting documentation and verifying required forms</li><li>Maintain front desk organization and ensure a clean, professional office environment</li><li>Support administrative tasks such as data entry, scanning, copying, and filing</li><li>Coordinate mail, document drop-offs, and pickups</li><li>Communicate effectively with tax staff regarding client arrivals and scheduling updates</li><li>Maintain confidentiality of sensitive client and financial information at all times</li></ul>
<p>A growing healthcare organization in Vista is hiring a <strong>Collections Specialist</strong> to support patient and insurance collections in a fast-paced, regulated environment. This role focuses on reducing outstanding balances while delivering compassionate, compliant communication. The ideal candidate understands healthcare billing cycles and thrives in a detail-driven role that balances accuracy with patient service.</p><p><strong>Responsibilities</strong></p><ul><li>Follow up on outstanding patient and insurance balances</li><li>Communicate with patients regarding payment plans and account resolutions</li><li>Coordinate with billing, coding, and insurance teams to resolve denials</li><li>Review EOBs and identify discrepancies</li><li>Maintain accurate notes and documentation for compliance purposes</li><li>Monitor aging reports and prioritize collection efforts</li><li>Support audits and reporting requirements</li><li>Ensure adherence to HIPAA and healthcare regulations</li></ul>
<p>Our client, a well-regarded organization in San Diego, CA, is seeking a personable and organized Front Desk Coordinator to serve as the first point of contact for their office. This is an excellent opportunity for someone who excels at multitasking, providing outstanding customer service, and maintaining a positive, professional office environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and direct visitors in a courteous and welcoming manner</li><li>Answer and route incoming phone calls efficiently</li><li>Assist with scheduling meetings, managing calendars, and coordinating conference rooms</li><li>Handle incoming and outgoing mail and packages</li><li>Support various administrative tasks, such as data entry, filing, and maintaining office supplies</li><li>Uphold the organization’s standards for client and guest experiences</li></ul><p><br></p>
<p>Robert Half is partnering with a <strong>family-owned construction-related company</strong> that works closely with <strong>subcontractors and builders</strong> to identify an <strong>AR / Credit & Collections Clerk</strong>. This role is open due to a retirement and offers a strong opportunity to convert to a permanent position.</p><p>Key Responsibilities:</p><ul><li>Perform <strong>high-volume cash applications</strong> (checks, ACH, web payments; ~30–50/week)</li><li>Assist with <strong>credit reviews, collections, and managing customer aging</strong></li><li>Support preparation of <strong>preliminary liens</strong> as needed</li><li>Maintain and update <strong>Excel spreadsheets</strong> to balance AR activity across <strong>32 branches in 2 regions</strong></li><li>Manage aging reports for approximately <strong>600 customer accounts</strong> (shared with senior AR staff)</li><li>Handle <strong>collections primarily via email</strong>, with occasional phone follow-up as needed</li><li>No collections on cash-fill accounts</li><li>Assist with <strong>credit memos and chargebacks</strong> (training provided)</li><li>Provide strong <strong>customer communication and service</strong> to internal teams and external customers</li><li>Serve as a key support partner to the AR lead and sales reps (10–12 reps supported)</li></ul><p><br></p>
We are looking for a reliable and detail-oriented Front Desk Coordinator to join our team in San Diego, California. This is a Contract to permanent position, ideal for someone with excellent organizational skills and a friendly demeanor. The role involves handling front desk administrative tasks, coordinating with vendors, and ensuring smooth day-to-day operations in a detail-oriented environment.<br><br>Responsibilities:<br>• Serve as the first point of contact for visitors and staff, ensuring a welcoming and detail-oriented front desk atmosphere.<br>• Manage administrative tasks such as printing maps, organizing files, and fitting machines for copies.<br>• Coordinate purchasing orders and maintain accurate records.<br>• Communicate effectively with vendors to manage deliveries and services.<br>• Handle light foot traffic and ensure smooth operations in the office.<br>• Assist with data entry and maintain updated documentation.<br>• Operate Microsoft Word, Excel, and Outlook for daily administrative functions.<br>• Answer and direct calls using a multi-line phone system.<br>• Provide outstanding customer service to internal and external stakeholders.
<p>Our client in the property management industry is seeking an experienced Account Specialist to join their finance team. This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced, collaborative environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day property accounting operations, including processing accounts payable and receivable transactions</li><li>Reconcile bank statements, general ledgers, and property accounts</li><li>Assist in the preparation of financial statements and monthly reports for multiple properties</li><li>Collaborate with property managers and cross-functional teams to resolve discrepancies and support budgeting activities</li><li>Ensure compliance with company policies and regulatory requirements</li><li>Participate in process improvements to enhance accounting accuracy and efficiency</li></ul><p><br></p>
<p>This is a classic, dependable front desk role ideal for someone who enjoys structure, routine, and being the go-to support person for daily office operations. The <strong>Receptionist / Administrative Support Associate</strong> plays a vital role in keeping the office running smoothly while delivering friendly, professional service to everyone who walks through the door.</p><p><br></p><p><strong>Key Duties</strong></p><ul><li>Answer and route incoming calls accurately and courteously</li><li>Welcome visitors and assist with basic inquiries</li><li>Manage incoming and outgoing mail and deliveries</li><li>Perform data entry, filing, and document preparation</li><li>Assist with scheduling and calendar coordination</li><li>Maintain cleanliness and organization of common areas</li><li>Support administrative staff with overflow tasks</li></ul>
<p><strong>The Role</strong></p><p>This role is designed for a <strong>mid-level to senior civil litigation attorney</strong> who can step into active matters and contribute immediately. Depending on experience, the attorney will manage cases independently or with partner support, from inception through resolution.</p><p>This is not an entry-level or training role; candidates should be comfortable handling substantive litigation responsibilities.</p><p><br></p><p><strong>Representative Matters</strong></p><ul><li>Employment litigation, including wage and hour, discrimination, harassment, and retaliation claims</li><li>PAGA and class action defense</li><li>Construction-related disputes and insurance-driven litigation</li><li>Business and commercial litigation matters</li><li>Pre-litigation counseling, compliance guidance, and risk assessment</li></ul><p><strong>Responsibilities</strong></p><ul><li>Manage civil litigation matters from intake through resolution, commensurate with experience</li><li>Draft pleadings, motions, discovery responses, and case evaluations</li><li>Take and defend depositions of parties, witnesses, and experts</li><li>Develop litigation strategy and assess exposure and risk</li><li>Handle discovery strategy and law-and-motion practice</li><li>Communicate directly with clients and insurers</li><li>Conduct legal research and prepare substantive memoranda</li><li>Participate in mediations, settlement negotiations, and trial preparation</li><li>Track and manage billable time accurately and consistently</li></ul><p><strong>Work Environment & Schedule</strong></p><ul><li>Remote-forward culture; most attorneys work primarily remotely</li><li>Unlimited PTO</li><li>Minimal overtime and sustainable workloads</li><li>Collaborative, modern culture with approachable leadership</li></ul>
We are looking for a Client Operations Associate to support portfolio management activities and strengthen client relationships. This role requires a proactive individual with strong organizational skills to manage projects, oversee portfolio performance, and ensure seamless client communication. Based in Coronado, California, this position is ideal for someone with a passion for delivering exceptional service and driving operational excellence.<br><br>Responsibilities:<br>• Oversee portfolio performance and ensure alignment with client objectives.<br>• Provide consistent and clear communication to clients regarding portfolio updates and project progress.<br>• Manage project timelines, budgets, and deliverables within the Project Management Office framework.<br>• Coordinate and oversee change requests to ensure timely and accurate implementation.<br>• Collaborate with internal teams to optimize processes related to portfolio and collection management.<br>• Maintain compliance with FINRA regulations and ensure adherence to all industry standards.<br>• Identify and implement improvements to enhance operational efficiency and client satisfaction.<br>• Monitor and report on portfolio metrics to provide actionable insights.<br>• Support the development and execution of strategic initiatives to strengthen client relationships.<br>• Resolve client issues promptly and effectively, ensuring a positive experience.
<p>Our nonprofit client is seeking a personable and organized Front Desk Coordinator to be the first point of contact for visitors, clients, and staff. This role is ideal for someone who takes pride in delivering excellent service and maintaining a welcoming, efficient front office environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, ensuring a friendly and professional first impression.</li><li>Answer and route phone calls, respond to general inquiries, and provide information about the organization’s programs and services.</li><li>Manage appointment scheduling, maintain office calendars, and coordinate meeting logistics.</li><li>Handle incoming and outgoing mail, package deliveries, and office supply inventory.</li><li>Maintain a clean and organized reception area.</li><li>Assist with administrative support for staff and special projects as needed.</li></ul><p><br></p>
<p>This is not a traditional receptionist role. Our client is seeking a polished, bilingual <strong>Senior Front Office & Client Experience Coordinator</strong> to serve as the face, voice, and first impression of a busy, high-expectation environment. You’ll act as a gatekeeper, problem-solver, and relationship builder—supporting leadership, staff, and a diverse client base with professionalism and confidence.</p><p><br></p><p><strong>What You’ll Be Responsible For</strong></p><ul><li>Manage a high-volume, multi-line phone system with exceptional call control</li><li>Greet clients, vendors, and visitors with a warm yet professional presence</li><li>Serve as a bilingual liaison for Spanish-speaking clients, ensuring clarity and trust</li><li>Coordinate scheduling, calendars, meeting rooms, and visitor flow</li><li>Handle sensitive information with discretion and confidentiality</li><li>Resolve client concerns in real time and escalate when appropriate</li><li>Support administrative leadership with correspondence, reporting, and special projects</li><li>Maintain front office organization, supplies, and procedural consistency</li></ul>
We are looking for a detail-oriented and reliable Receptionist to join our team on a contract basis in San Diego, California. This position involves supporting a small office environment, ensuring smooth front desk operations, and providing excellent service to both internal staff and external visitors. The ideal candidate will bring extensive experience and a detail-oriented demeanor, aligning well with the needs of the workplace and clientele.<br><br>Responsibilities:<br>• Greet visitors and staff in a detail-oriented and welcoming manner, ensuring a positive first impression.<br>• Manage a multi-line phone system, including answering and directing inbound calls promptly and accurately.<br>• Perform administrative tasks such as scheduling, organizing documents, and assisting with office operations.<br>• Maintain the reception area to ensure it is clean, organized, and presentable.<br>• Handle inquiries and provide information to callers and visitors as needed.<br>• Work collaboratively with the small team to support daily operations.<br>• Utilize platforms such as Salesforce for tracking and administrative purposes.<br>• Ensure adherence to business casual dress code, maintaining a detail-oriented appearance.<br>• Assist with other general office duties as required during the contract period.
<p>A well-established construction company in Escondido is seeking a proactive <strong>Collections Specialist</strong> to manage receivables for commercial and residential projects. This role plays a critical part in maintaining healthy cash flow while preserving positive relationships with clients, vendors, and project managers. The ideal candidate is confident, organized, and comfortable navigating lien waivers, progress billings, and contract-driven payment terms.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a portfolio of active and past-due accounts</li><li>Follow up on unpaid invoices through phone calls, emails, and formal notices</li><li>Coordinate with project managers regarding billing status, change orders, and payment delays</li><li>Track lien releases, preliminary notices, and payment applications</li><li>Resolve billing discrepancies and short pays</li><li>Maintain detailed collection notes and documentation</li><li>Prepare aging reports and communicate risks to leadership</li><li>Support month-end close by reconciling AR balances</li><li>Maintain compliance with contractual and legal requirements</li></ul>
