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31 results for Management Resources in Chicago, IL

EHS Specialist

Chicago, IL
onsite
Permanent / Full Time
80000.00 - 105000.00 USD / Yearly
Our client is looking for an experienced Spanish/English Bi-Lingual EHS Specialist to lead environmental, health, and safety initiatives for our client's Chicago, Illinois facility. This role will serve as a key resource for site leadership by promoting safe operations, strengthening compliance practices, and driving risk-reduction efforts. The ideal candidate brings strong knowledge of OSHA standards, hazard identification, incident management, and workers’ compensation administration, along with the ability to turn data into practical improvement plans. This position is 100% on-site.The operation runs on 3 shifts; while most of the EHS Specialist's time will be spent during 1st shift, to be successful in the role, the person will be required to be flexible and work all the shifts, when needed.Salary: $80,000-$105,000Benefits: Health, Vision, Dental, PTO, 401K and more Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:•Serve as a knowledgeable safety partner to site leadership and employees, offering guidance that supports a proactive and accountable safety culture.•Identify workplace risks, assess potential impacts, and develop practical corrective measures while monitoring projects through completion.•Review safety metrics, incident trends, and operational data to recommend initiatives that lower exposure and improve facility performance.•Lead incident response activities, coordinate investigations, and ensure corrective actions are implemented and documented effectively.•Oversee workers’ compensation reporting, case documentation, claim-related data, and cost tracking to support timely resolution and compliance.•Build, maintain, and organize EHS records and databases to ensure accurate reporting and reliable access to facility information.•Interpret regulatory requirements, industry standards, and technical guidance to support compliant and effective site practices.•Support readiness for corporate, customer, and regulatory audits by conducting self-assessments, maintaining documentation, and addressing findings.•Deliver training on safety policies, regulatory expectations, and operating procedures to strengthen employee awareness and compliance.
2026-07-24T21:48:42Z

Customer Service Representative

Elkhorn, WI
onsite
Temporary to Hire
19.00 - 19.00 USD / Hourly
We are looking for a compassionate and organized Customer Service Representative to support energy assistance programs for households in need in Wisconsin. This contract-to-permanent opportunity is ideal for someone who enjoys guiding people through application processes, explaining services clearly, and delivering thoughtful support in a nonprofit setting. In this permanent role, you will help determine eligibility, maintain accurate records, and serve as a helpful point of contact for community members seeking assistance. Responsibilities: • Conduct intake conversations with applicants, gather required records, and assess eligibility for available energy assistance services. • Assist individuals and families by answering questions, providing courteous service, and explaining program steps in a clear and respectful manner. • Enter, update, and maintain client information in databases and related systems with a high level of accuracy. • Review household and income details, using basic calculations to support eligibility determinations and program documentation. • Work closely with partner agencies and community resources to help address client needs and improve access to support. • Take part in outreach activities and community events to increase awareness of available assistance programs. • Provide responsive service to diverse populations, including older adults, veterans, people with disabilities, and families with children. • Protect sensitive information and follow established policies, procedures, and confidentiality standards in daily work.
2026-07-08T20:18:43Z

Head of Digital Platforms

Chicago, IL
onsite
Permanent / Full Time
165000.00 - 170000.00 USD / Yearly
We are looking for a strategic technology executive to lead the vision, delivery, and continuous improvement of customer-facing digital platforms in St. Augustine, Florida. This role will shape the systems that support online commerce, marketing engagement, sales enablement, and the overall customer journey across multiple premium brands. The ideal candidate combines strong platform leadership, cross-functional partnership, and a practical understanding of modern digital ecosystems, including AI-enabled solutions and third-party integrations. Responsibilities: • Define and drive the long-term strategy, governance model, and delivery roadmap for digital platforms that support commercial and customer experience objectives. • Lead the execution and optimization of eCommerce and related business applications, ensuring strong alignment with sales, marketing, operations, and service needs. • Manage and develop a small team of analysts and web-focused resources, setting priorities and fostering accountability and growth. • Partner with business leaders across multiple functions to identify platform improvements that enhance customer engagement and streamline operational workflows. • Oversee relationships with software vendors, implementation firms, and external technology partners to ensure quality delivery and ongoing platform performance. • Guide integration planning and execution across core digital tools, data flows, and connected applications to support a seamless user experience. • Evaluate and introduce AI-enabled capabilities where they can improve efficiency, insight generation, personalization, or platform effectiveness. • Establish standards for platform governance, performance measurement, risk management, and continuous improvement across the digital environment.
2026-07-06T20:28:39Z

Salesforce BA

Northbrook, IL
onsite
Temporary to Hire
38.00 - 44.00 USD / Hourly
We are looking for a Salesforce Business Analyst to support sales and marketing operations through data-driven reporting, process optimization, and CRM oversight in Illinois. This contract opportunity with potential for a permanent role is ideal for someone who can translate business needs into practical Salesforce solutions while improving visibility across pipeline activity, lead movement, and campaign performance. The person in this role will work closely with sales leaders, marketing partners, and technical teams to strengthen data quality, streamline workflows, and enhance day-to-day platform effectiveness. Responsibilities: • Develop and maintain Salesforce dashboards and analytical reports that provide clear insight into pipeline trends, seller productivity, forecasting results, and conversion performance. • Work with business stakeholders to define meaningful success measures and evolve reporting frameworks that support leadership decision-making. • Review opportunity, account, lead, and activity data regularly to uphold accuracy, consistency, and reliability across the CRM. • Evaluate campaign results and lead progression within Salesforce to measure marketing impact from initial response through sales conversion. • Coordinate with marketing partners to improve campaign setup, attribution tracking, and the overall quality of lead-related reporting. • Manage data loads, record cleanup, and segmentation activities to support efficient lead and account management at scale. • Administer lead routing logic, assignment processes, and queue management to help maintain timely follow-up and smooth top-of-funnel operations. • Serve as the business point of contact for integrated platforms, validating data movement between Salesforce and connected tools and partnering with technical resources to resolve synchronization issues. • Refine workflows, automation, and user processes within Salesforce to better support business development teams and improve adoption across frontline users.
2026-06-26T15:03:58Z

Collections Team Lead

Chicago, IL
onsite
Permanent / Full Time
55000.00 - 70000.00 USD / Yearly
We are looking for an experienced Collections Team Lead to help oversee daily collections operations for a growing Mortgage Servicing firm in a northwest suburb of Chicago, Illinois. This position supports departmental leadership by guiding staff, maintaining service standards, and helping ensure regulatory expectations and internal performance goals are consistently achieved. The ideal candidate brings strong mortgage collections knowledge, confidence in handling escalated delinquency matters, and a hands-on approach to coaching, reporting, and workflow coordination. Responsibilities:• Guide and support collectors through daily operations, offering direction on complex account issues and serving as a resource for challenging borrower situations.• Monitor individual and team performance through call reviews, side-by-side coaching, and ongoing feedback to strengthen quality, productivity, and accuracy.• Assist with training initiatives by reinforcing best practices, supporting onboarding activities, and helping team members build technical knowledge.• Step into frontline collections work when needed, including managing inbound borrower calls, handling queue activity, and supporting dialer-related tasks.• Oversee dialer performance by launching campaigns, tracking agent-level results, and adjusting activity to improve outreach effectiveness.• Partner with management to review reporting, evaluate workflow coverage, coordinate assignments, and prepare operational summaries for the department.• Address escalated delinquent mortgage accounts with appropriate urgency while meeting client timelines, service expectations, and departmental standards.• Review items such as fee or late charge waiver requests, provide payment-related guidance, and route approved actions for processing.• Help maintain compliance with applicable servicing regulations, collection laws, and company procedures while ensuring timely responses to borrowers and business partners.• Support supervisory activities such as timecard review, staff evaluations, performance observations, and recommendations for employee development.
2026-07-24T19:43:41Z

Tax and Insurance Escrow Team Lead

Chicago, IL
onsite
Permanent / Full Time
55000.00 - 75000.00 USD / Yearly
Our client, a growing mortgage servicing company, is looking for a Tax and Insurance Escrow Team Lead to support daily operations within our mortgage servicing team in the northwest suburbs of Chicago, Illinois. This position partners closely with department leadership to guide staff, oversee workflow quality, and help maintain efficient tax and insurance escrow processes. The ideal candidate brings strong mortgage servicing knowledge, sound analytical judgment, and the ability to provide hands-on assistance with complex account activity while promoting service excellence and compliance. Responsibilities:• Provide day-to-day guidance to team members, answer complex processing questions, and serve as a reliable resource for tax and insurance escrow matters.• Partner with management to track workflow performance, review operational results, and help balance staffing coverage to meet service expectations.• Maintain accurate escrow and non-escrow loan records within the servicing platform, ensuring account information remains current and complete.• Coordinate timely payment of property taxes, insurance premiums, and related escrow disbursements to prevent penalties, delinquencies, or lapses in coverage.• Review tax service reporting to identify missing legal details, payment issues, or other exceptions that could affect collateral protection.• Audit tax transactions, force-placed insurance charges, refunds, and vendor activity to confirm proper application to loan accounts.• Obtain insurance documentation from carriers, borrowers, or agents and update servicing records to reflect verified coverage.• Prepare and monitor recurring operational reports, complete assigned tickets and tasks accurately, and assist with projects, procedure updates, and cross-functional support as business needs change.
2026-07-24T19:04:16Z