We are looking for an experienced Help Desk/Desktop Support Analyst to join our team on a contract basis in Montgomery, Illinois. This role involves providing technical assistance to both warehouse and office users, ensuring seamless IT operations. The ideal candidate will have a strong background in user support across various levels and expertise in hardware, networking, and software troubleshooting.<br><br>Responsibilities:<br>• Deliver technical support for employees in both office and warehouse settings, addressing hardware, software, and network-related issues.<br>• Respond promptly to user IT requests, logging and managing them through the ticketing system.<br>• Configure and troubleshoot Windows 10/11 laptops, desktops, mobile devices, printers, and network devices.<br>• Administer and resolve basic issues with Microsoft 365, ensuring smooth functionality.<br>• Order and set up IT equipment for end users, maintaining accurate inventory records.<br>• Create and update technical documentation to assist users and improve IT processes.<br>• Promote cyber security best practices among users, ensuring adherence to company policies.<br>• Provide expertise in warehouse systems, including packing, labeling, and printing equipment.<br>• Collaborate with team members to resolve complex IT issues and improve system performance.<br>• Support additional technologies such as Axis Camera Station, EnGenius WiFi access points, and Synology systems when needed.
We are looking for an experienced IT Support specialist to provide on-site technical assistance and ensure smooth operation of IT systems and devices. In this role, you will manage a variety of tasks, including hardware troubleshooting, device imaging, and IT asset management, while supporting mobile devices and performing occasional Active Directory tasks. This is a contract position based in Mundelein, Illinois.<br><br>Responsibilities:<br>• Provide hands-on technical support for hardware, software, and mobile devices, ensuring functionality and resolving issues effectively.<br>• Perform device imaging and configuration to prepare workstations for use.<br>• Troubleshoot technical problems related to Microsoft Windows 10, Active Directory, and other IT systems.<br>• Manage IT assets, including tracking and maintaining inventory records.<br>• Handle service desk tickets, prioritizing and resolving requests in a timely manner.<br>• Support mobile fleet management, ensuring devices are properly configured and operational.<br>• Implement and manage Multi-Factor Authentication (MFA) solutions to enhance security.<br>• Utilize Intune for device management and configuration tasks.<br>• Collaborate with team members to transfer knowledge and improve IT processes.<br>• Adapt to changing IT needs within the organization and provide reliable solutions.
We are looking for an experienced IT Support specialist to join our team on a contract basis in Mokena, Illinois. In this role, you will serve as the primary point of contact for technical assistance, supporting a team of 50-60 users within a Microsoft-based environment. This is an excellent opportunity for a self-motivated individual with strong troubleshooting skills to contribute to a dynamic organization.<br><br>Responsibilities:<br>• Provide first-line IT support for 50-60 users, addressing technical issues and software inquiries.<br>• Troubleshoot and resolve problems within the Microsoft ecosystem, including OneDrive, Teams, and Office applications.<br>• Respond to user requests primarily through Teams messages, ensuring timely and effective communication.<br>• Document and manage cases using the NetSuite ticketing system, maintaining accurate records.<br>• Support workstation and application issues, escalating more complex problems as needed.<br>• Deliver exceptional customer service while addressing user concerns and technical challenges.<br>• Ensure smooth day-to-day IT operations by resolving productivity-related issues.<br>• Work independently as the sole IT resource, managing priorities and multitasking effectively.<br>• Collaborate with team members when necessary to ensure seamless IT support.<br>• Maintain a proactive approach to identifying and resolving recurring technical issues.
We are looking for an experienced Business Analyst to join our team in Downers Grove, Illinois. In this role, you will act as a vital link between business operations and IT, ensuring seamless communication and collaboration to meet organizational objectives. The ideal candidate will possess strong analytical skills, a customer-focused approach, and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Collaborate with business units to understand operational needs and translate them into technical requirements.<br>• Act as the primary liaison between IT and business stakeholders, fostering clear communication and alignment.<br>• Conduct research, impact analysis, and workflow evaluations to gather and analyze requirements for new initiatives.<br>• Develop detailed specifications, test plans, and documentation to support system functionality and business processes.<br>• Provide technical and functional support for enterprise systems, including configuration, testing, and troubleshooting.<br>• Design and implement training programs to enhance user understanding of systems and processes.<br>• Create and execute test cases to validate system functionality and ensure quality standards are met.<br>• Lead the resolution of technical issues, acting as the escalation point for help desk cases and ensuring timely solutions.<br>• Monitor industry trends and emerging technologies to recommend improvements and innovative solutions.<br>• Maintain compliance with change control procedures, ensuring proper documentation and communication throughout projects.
We are looking for an experienced Senior Systems Administrator to join our team in Schaumburg, Illinois. In this contract role, you will play a key part in managing and securing system environments while addressing user needs through effective troubleshooting and system administration. This position offers an excellent opportunity to work on a balanced mix of help desk and systems tasks.<br><br>Responsibilities:<br>• Manage and maintain Active Directory environments, including implementing security measures and optimizing server configurations.<br>• Ensure compliance and security across Microsoft 365 platforms, including Intune, to protect organizational data.<br>• Provide technical support and resolve user issues, handling a range of help desk tasks efficiently.<br>• Administer and maintain Windows Server and Windows 10 systems, ensuring optimal performance and reliability.<br>• Collaborate on the design and implementation of Citrix solutions for improved end-user computing experiences.<br>• Utilize AWS technologies to support cloud-based infrastructure and services.<br>• Develop and enforce group policies and local security policies to enhance system security.<br>• Perform regular system audits and apply necessary updates to maintain compliance and functionality.<br>• Troubleshoot complex technical issues across multiple platforms, ensuring timely resolution.<br>• Assist in creating documentation and guidelines for system operations and user processes.
We are looking for a skilled Systems Administrator to join our team on a contract basis in Schaumburg, Illinois. This role is ideal for someone who is detail oriented, excels in managing system operations and security, and provides exceptional support to end users. The position offers a balanced mix of help desk responsibilities and systems administration tasks, requiring expertise in Active Directory, Microsoft 365, and other related technologies.<br><br>Responsibilities:<br>• Manage and maintain Active Directory, including implementing security policies and configuring group policies.<br>• Administer Microsoft 365 security and compliance tools, including Intune, to ensure data protection and system integrity.<br>• Provide end-user support for Windows operating systems and Citrix technologies, addressing technical issues and resolving tickets.<br>• Harden server operating systems by applying local and network security measures.<br>• Troubleshoot and resolve system-related issues to minimize downtime and improve performance.<br>• Collaborate with team members to enhance system functionality and implement best practices.<br>• Monitor and maintain AWS technologies for efficient cloud-based operations.<br>• Document processes and create guidelines for system maintenance and user support.<br>• Conduct regular assessments of system security and compliance to identify areas for improvement.<br>• Assist with the deployment and configuration of enterprise-level applications.
We are looking for a skilled Desktop Support Analyst to join our team in Maywood, Illinois. In this long-term contract position, you will play a vital role in ensuring the efficiency and functionality of IT systems for a non-profit organization. Your expertise will be crucial in providing technical support, troubleshooting issues, and maintaining hardware and software to meet organizational needs.<br><br>Responsibilities:<br>• Reset passwords and address user access concerns to ensure smooth system functionality.<br>• Diagnose and resolve technical issues related to hardware and software in a timely manner.<br>• Collaborate with the Impact IT Team to support system-related tasks and organizational projects.<br>• Set up and configure equipment such as projectors, computers, and other technology for meetings and presentations.<br>• Develop, edit, and manage PowerPoint presentations for team briefings and stakeholder meetings.<br>• Monitor and optimize system performance to ensure hardware and software run efficiently.<br>• Provide support for virtual and physical meeting setups, catering to both internal teams and external stakeholders.<br>• Offer occasional on-call support during night shifts to address urgent IT needs.<br>• Maintain and update IT documentation, including system configurations, troubleshooting guides, and meeting setup instructions.<br>• Adhere to government security standards and protocols in all IT operations.
We are looking for a motivated Customer Service Representative to join our team in Mount Prospect, Illinois. This contract to permanent position offers a dynamic opportunity to engage with clients, resolve inquiries, and ensure excellent service delivery. If you thrive in a fast-paced environment and have a passion for helping others, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and address customer inquiries with professionalism.<br>• Provide support for both inbound and outbound call operations.<br>• Manage email correspondence to resolve client questions and concerns effectively.<br>• Perform accurate data entry to maintain and update customer records.<br>• Process orders and ensure timely entry into the system.<br>• Schedule appointments and coordinate with clients as needed.<br>• Utilize Microsoft Excel and Word to complete administrative tasks efficiently.<br>• Collaborate with team members to improve customer service processes.<br>• Deliver exceptional service to B2B clients in person at the Mount Prospect office.
<p>A leading insurance provider is seeking a Customer Service (Producer Service) Representative for a fast-paced, onsite role. In this position, you will address escalated customer inquiries, support field sales agents, and deliver a positive, solution-oriented experience. This is an excellent opportunity to join a stable insurance industry leader with long-term growth potential.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle escalated producer and customer inquiries</li><li>Support sales agents with insurance product information and technical troubleshooting</li><li>Resolve new business, underwriting, claim, and compensation situations</li><li>Demonstrate professionalism, empathy, and strong communication skills</li><li>Meet quality and performance standards</li></ul><p><br></p>
<p>We are looking for a skilled Senior M& A Strategic Planning Advisor with expertise in IT infrastructure to join our team. In this long-term contract position, you will play a pivotal role in overseeing infrastructure-related projects, ensuring seamless operations, and driving strategic initiatives. This role requires a collaborative individual who can manage complex systems and lead efforts to optimize enterprise infrastructure.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning and execution of infrastructure projects, ensuring alignment with organizational goals.</p><p>• Oversee data center operations and upgrades to maintain optimal performance and scalability.</p><p>• Manage structured cabling systems to support efficient network and infrastructure functionality.</p><p>• Coordinate network infrastructure improvements and expansion to meet business requirements.</p><p>• Collaborate with cross-functional teams to design and implement enterprise infrastructure solutions.</p><p>• Identify opportunities for optimizing IT systems and processes to enhance efficiency.</p><p>• Ensure compliance with industry standards and best practices in all infrastructure-related initiatives.</p><p>• Develop and maintain project documentation, including timelines, budgets, and progress reports.</p><p>• Provide leadership and guidance to ensure successful completion of M& A-related infrastructure integration.</p><p>• Monitor infrastructure performance and proactively address potential issues.</p>
<ul><li><strong>Position: Workplace Experience Support Specialist / Location Service Specialist (CONTRACT)</strong></li><li><strong>Location: 1252 Bell Valley Road, Suite 300,, Rockford, Illinois, 61108, United States</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay Range: $18 - $19 per hour</strong></li></ul><p> </p><p>This position is responsible to support the Location Services Manager or Supervisor to coach Location Services staff as well as provide expertise to avoid building system failures. May act in the Location Services Manager's or Supervisor's absence when required. This position is responsible for assisting with the daily operations of the office including answering a multi-line telephone system for single location or multiple locations directing callers to the appropriate individual greeting visitors and altering appropriate party or visitor arrival. May also provide administrative assistance performing and working on intermediate to advanced administrative documents Word Excel and PowerPoint.</p><p> </p><p>This position will actively contribute to the firm culture through participation in internal and client facing activities that enhance the experience.</p><p> </p><p>Essential Duties</p><ul><li>Plans with Location Services Manager or Supervisor then executes under minimal to no direction the completion of Location Services projects such as moves repairs cleaning conference room preparation meeting and event coordination and ensuring pantries are adequately supplied.</li><li>Will also perform daily walk throughs of the location and follow up on maintenance issues raised by the Location Services Manager or Supervisor or others within the location.</li><li>Will coordinate with vendors and building management on life/safety and repair items.</li><li>Will escalate and provide status to the Location Services Supervisor or Manager when necessary.</li><li>Looks to streamline and improve inefficient processes in order to successfully manage ordering and maintaining inventory.</li><li>Purchases and maintains inventory of facilities/janitorial supplies and equipment by monitoring inventory and reordering materials before depletion.</li><li>Determines if supplies should be purchased directly from an approved vendor or put out to bid.</li><li>Maintains vendor relationships processes payments and meets with Location Services Supervisor or Manager to track and analyze total spend as it relates to the budget.</li><li>When performing daily walk throughs take note of possible issues and investigate cost efficient ways to upgrade or replace failed/failing building systems water lines/electric lines/lighting/HVAC.</li><li>Determine trends from frequent requests and advise Location Services Supervisor or Manager of necessary projects which would be cost beneficial to the Firm.</li></ul><p><br></p>
<p><br></p><ul><li>At the time of production (location 13), The Billing Support Specialist III will create the SOC in Foundation and email it to the appropriate sales rep (designated), the CSR, and the CBG group mailbox to begin the invoicing cycle.</li><li>At the time of the first shipment, the Billing Support Specialist III will review the SOC, Foundation Job Review (FJR), and all related files for completeness and accuracy to determine readiness to bill and move the job accordingly into RTB (Ready to Bill) for the assigned Biller.</li><li>The Billing Support Specialist III will contact the csr or sales team as needed to reconcile any missing or invalid data that delays accurate invoicing. Includes MDTS files, tax exemption certificates, certifications, purchase orders, etc.</li><li>The Billing Support Specialist III will help to research and resolve the status of all unbilled shipments as outlined in the Billing Job Tracker including the Fulfillment Line Detail report, Open Orders Requiring Attention, SNB Summary, Status 64 and On Hold for Issues to resolve through a system or resource contact for assigned plants.</li><li>The Billing Support Specialist III will provide guidance to the order creator or shipping departments as needed to perform any required updates, adjustments, and additions for the Foundation interface the WCSS order in the Customer Service Module, and/or the job setup in the WCSS Item Module to provide an accurate invoice to the customer.</li><li>The Billing Support Specialist III will review and reconcile the variances in the WCSS PFS Audit Report as it relates to invoicing discrepancies (not inventory). Further, the Billing Support Specialist III will reconcile the Expired Inventory exceptions that failed in the auto-conversion to PFS due to holds and other missing criteria.</li><li>The Billing Support Specialist III will use the standard instructions for CQT facilitation and complete the plants assigned on a daily basis. Any CQTs requiring additional information will be logged on the Escalation form after 2 business days for the Regional Billing Supervisor.</li><li>The Billing Support Specialist III will respond to general inquiries from the plant, csr, or sales team and provide solutions or guidance for invoicing-related issues. Or provide direction to the appropriate source as needed when outside the scope of the invoicing workstream. Correspondence is required to be sent and received using the CBG group mailbox only.</li><li>The Billing Support Specialist III will assist with cash application/collection efforts as needed to support the order-to-cash workflow for non-standard customers that do not provide traditional invoice details with their remittance detail. Including Streamline customers, CIA (Cash In Advance), and others where the plant or corporate department requires assistance to post payments timely.</li><li>The Billing Support Specialist III will assist in the research for payment of the Postage Only invoices as needed and ensure the MC88/MC87 (Postage Billable/Refund) is included on the FJR for the Biller when required.</li><li>The Billing Support Specialist III will assist with manual invoice requests, A/R cleanup, and other special projects as needed to support the order-to-cash workstream. Especially during seasonal upticks related to healthcare, election, census, ballots, etc. This may be supported in other plants where the seasonal surge in business is greater than that of the plants usually assigned to the Billing Support Specialist III.</li></ul>
<p>We are looking for a skilled Spanish-Speaking Customer Service Representative to join our team in Chicago, Illinois. This is a long-term contract position within the non-profit sector, offering an excellent opportunity to make a meaningful impact while utilizing your expertise in customer support. The ideal candidate will bring professionalism, attention to detail, and a commitment to delivering exceptional service in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to inbound member calls, providing clear and empathetic support.</p><p>• Record detailed notes and input accurate information into the organization's database systems.</p><p>• Educate members on policies, procedures, and next steps to ensure clarity and satisfaction.</p><p>• Provide recommendations on best practices and required documentation based on individual member inquiries.</p><p>• Utilize software tools such as SharePoint, web-based databases, and Microsoft Office Suite to manage tasks efficiently.</p><p>• Collaborate with team members to address complex member concerns and provide resolutions.</p><p>• Uphold strict attendance and professionalism standards to maintain excellent service delivery.</p><p>• Communicate effectively with Spanish-speaking members when required, ensuring their needs are met.</p><p>• Ensure compliance with organizational policies and procedures during all interactions.</p><p>• Handle additional assigned duties to support the overall operations of the customer service team.</p>
We are looking for an experienced Sr Analyst to join our team in Aurora, Illinois, on a Contract to permanent employment basis. In this role, you will act as a vital link between technology, operations, and strategic business initiatives within the manufacturing industry. You will be instrumental in enhancing analytics, improving workflows, and driving impactful decision-making processes.<br><br>Responsibilities:<br>• Serve as the primary business owner for telephony and quality assurance systems, ensuring seamless integration across platforms.<br>• Develop and maintain performance dashboards, reporting tools, and analytics to provide actionable insights.<br>• Analyze and interpret data to uncover trends, identify gaps, and recommend solutions for operational improvements.<br>• Strengthen the integration between telephony systems and Salesforce Service Cloud, enhancing communication workflows.<br>• Collaborate with IT teams, vendors, and business leaders to align technology solutions with organizational goals.<br>• Translate business requirements into technical specifications and oversee testing, validation, and deployment processes.<br>• Lead efforts to identify and resolve system issues, workflow inefficiencies, and data inconsistencies.<br>• Design and implement process improvements enabled by system functionalities.<br>• Maintain forecasting and workforce planning models to optimize resource allocation across channels.<br>• Support change management initiatives, including documentation, training, and stakeholder communication.
<p><em>The salary range for this position is up to $115,000-$120,0000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Fast-Track Career Advancement Opportunity (This position is expected to advance quickly within the company over the next few months.)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform monthly close activities including but not limited to:</li><li>Review account reconciliations for corporate close, fixed assets, and leases</li><li>Work directly with the corporate accountant and shared service center to manage/coordinate month end close</li><li>Prepare monthly and quarterly journal entries and account recs for the corporate general ledger</li><li>Field questions/support business unit finance leads with close and consolidation questions</li><li>Accounting responsibility for and/or involvement in the following areas:</li><li>Share-based compensation</li><li>LIFO inventory</li><li>Self-insurance and worker compensation reserves</li><li>Leases</li><li>Fixed Assets</li><li>Ownership over the corporate ledger and the company’s topside ledgers</li><li>Focus on corporate controls to ensure proper compliance</li><li>Assist in coordinating and developing training materials for quarterly global accounting and finance updates</li><li>Participate in and support various process improvement initiatives, including fixed asset and lease process improvement</li></ul><p><br></p>
<p><em>The salary range for this position is $90,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Senior Accountant position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1) The pay rates are above what their top competitors pay their employees</p><p>2) They have higher bonus structures</p><p>3) There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5) And more…</p><p><br></p><p><strong><u>Job Responsibilities</u></strong></p><ul><li>Participate in global and segment-level finance groups to complete project</li><li>Perform ad hoc value-added analyses, and provide forward-looking insight and decision support</li><li>Compile and analyze the monthly, quarterly and year-end consolidated reporting packages and supporting schedules for senior leadership</li><li>Review and consolidate monthly P& L variance commentary to provide enhanced management reporting that includes meaningful and actionable insights</li><li>Report on Key Performance Indicators (KPI’s) to measure progress of Company against stated short-term and long-term goals</li><li>Help establish a reporting rhythm with Segment leaders in an effort to strengthen our ability to track and monitor updates to quarterly performance expectations</li><li>Contribute to the preparation of presentation materials for the Board of Directors and executive leadership</li><li>Play a key role in the development of the quarterly Operating Reviews to Global CFO, including enhancement of reporting through development of metrics that will provide management with internal and external drivers impacting financial and operational performance</li><li>Participate in the development and distribution of best practices, process documentation, and user support materials for data management tools</li><li>Demonstrate high level of customer service with business leadership and finance team</li><li>Collaborate with team to share and improve technical skills</li></ul><p><br></p>
<p><em>The salary range for this position is up to $90,000-$95,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong><u>Responsibilities</u></strong></p><p>· Perform monthly close activities including but not limited to:</p><p>· Prepare monthly financial reporting package to executive management</p><p>· Work directly with the shared service center to manage and coordinate corporate month end close</p><p>· Prepare monthly and quarterly journal entries and account recs for the corporate general ledger</p><p>· Field questions/support business unit finance leads with close and consolidation questions</p><p>· Accounting and disclosure responsibility for and/or involvement in the following areas:</p><p>· Share-based compensation</p><p>· Derivatives and hedging (Fx and interest rate swaps)</p><p>· LIFO inventory</p><p>· Self-insurance reserves</p><p>· Debt covenant calculations</p><p>· Pension</p><p>· Goodwill and intangible asset impairment analysis</p><p>· Acquisition accounting</p><p>· Maintain and update the company’s accounting policies specific to the above areas</p><p>· Assist in coordinating and developing training materials for quarterly global accounting and finance updates</p><p><br></p><p><br></p><p><strong> </strong></p>
<p><em>The salary range for this position is $160,000-$165,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong><u>Job Description:</u></strong></p><ul><li>Lead the implementation and deployment of the Workday Financials products (Core Fins, Procurement, Expense, Accounting Center/Prism)</li><li>Own continued day to day operations of tenant including but not limited to administration, configuration enhancements and deployment of new modules and futures of the product post go-live. </li><li>Be the primary point of contact for all Workday Fins matters and partner with the HRIS manager on the consolidated Workday system strategy.</li><li>Support finance and accounting team with developing Workday reporting environment</li><li>Lead the semi-annual process to review and prepare for new Workday releases</li><li>Manage Workday integrations to internally developed policy administration system, external claims system, banking partners and other third party systems. </li><li>Coordinate work with external vendors in support of the Workday tenant.</li></ul><p><br></p>
<p>The Manager of Information Technology will own and oversee internal IT operations and infrastructure while strengthening the firm’s cybersecurity posture in partnership with an outsourced vCISO provider. Reporting to the Head of AI & Technology Solutions, this role sits within the AI & Technology Solutions team and partners closely with Product and Data leadership to align IT systems with future workflows and AI initiatives.</p><p>This position is central to building a modern, reliable, and secure technology environment that enables seamless collaboration and world-class user experience. The firm operates on a hybrid model, with a strong preference for spending at least three days per week in the Chicago office in coordination with leadership.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Elevate Internal Technology Experience</p><ul><li>Significantly improve internal satisfaction with technology and tech support</li><li>Ensure team members feel supported, empowered, and unencumbered by avoidable technical issues</li><li>Collect and act on ongoing feedback to continuously improve the user experience</li></ul><p>Manage Managed Service Provider (MSP)</p><ul><li>Oversee the firm’s MSP and ensure SLAs are consistently met or exceeded</li><li>Drive a high-touch, white-glove support culture</li><li>Own vendor contracts and renewals across hardware, software, cybersecurity, and IT services</li><li>Hold MSP and security partners accountable through structured performance reviews</li><li>Lead quarterly MSP and vCISO alignment sessions</li><li>Step in hands-on when needed to expedite resolutions or validate MSP work</li></ul><p>Own IT Infrastructure</p><ul><li>Manage hardware lifecycle planning, procurement, and inventory</li><li>Coordinate onboarding and offboarding in partnership with HR and external partners</li><li>Administer core platforms including Google Workspace, Slack, Box, Microsoft 365, and other key applications</li><li>Ensure strong identity and access management through Okta</li><li>Oversee JAMF or Intune policies with MSP support</li><li>Maintain accurate internal documentation, runbooks, and system records</li><li>Handle escalated troubleshooting as needed</li></ul><p>Cybersecurity Leadership</p><ul><li>Serve as the internal point of contact for information security</li><li>Conduct basic internal checks including device compliance, MFA enforcement, and endpoint security</li><li>Partner with vCISO providers on threat monitoring, SIEM/log reviews, risk and vulnerability assessments, and incident response planning</li><li>Support evaluation and selection of vCISO partners</li><li>Ensure clear alignment and execution of security responsibilities across vendors</li></ul><p><br></p>
Bilingual candidates only Interview Process: WEBEX Job Hours: 7:30am-6:00pm CST- timeframe. Monday-Friday Job Schedule:5 days in office contract to hire : Yes Conversion permanent salary 46000 <br> JOB SUMMARY Often the first point of contact for customers the Loyalty Services Representative is responsible for addressing customer service concerns inquiries and activities. The Loyalty Services Specialist is responsible for retention and selling the value of Combined products and services. As a Loyalty Services Representative he/she is responsible for creating a positive customer experience through professionalism amicability and knowledge of Combineds products and systems. <br> RESPONSIBILITIES <br> - Provides routine information and support to Designated Customers such as Worksite Chubb Workplace Individual Policyholders and other lines of business administered by Combined Insurance. - Ability to sell the value and retain policyholders - Services customers via inbound and outbound calls to assist those that wish to cancel their existing insurance coverage by reviewing products benefits and/or solving service and claims issues. - Assists in the collection of current and past due premiums and may support additional call domains such as Claim Intake Policyholder/Policy administration billing/payments or Agent servicing on a as needed basis. - Ability to service 90 of calls independently using the tools and resources acquired in training and continued experience. - Collects documents and enters data from and into multiple applications. - Provides instructions and set expectations for policyholders - Consistently meets or exceeds expectations for departmental standards related to quality average handle time auxiliary time after call work close rate and other KPIs. - Exhibits and practices the Organizations Common Purposes and Shared Traits. - Understands organizational objectives supports process improvements and provides feedback to leadership. - Willingness to perform other duties as assigned. - Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe. <br> SKILLS - Provide a needs analysis assessment for what a policyholder may need - Strong verbal and written skills - Ability to partner with others to resolve issues resulting in service or claim related issues - Ability to utilize critical thinking skills <br> EDUCATION AND EXPERIENCE - High School Required bachelors degree preferred <br> - Minimum 1 year previous contact center experience - Previous Retention skills within a contact center environment preferred - Previous sales experience a plus - Licensed to sell health/life Insurance a plus
<p>This company is located in the western suburbs near Oak Brook, IL; however, the opportunity is fully remote.</p><p><br></p><p>The Senior Financial Accounting Analyst will be primarily responsible for budgets and variance analysis, month-end closing, and reporting monthly and annual financial results. </p><p><br></p><p>Responsibilities include:</p><p>•Support the Business Unit's financial operations by providing timely and accurate reporting and business analysis that will be used to better enable the division to grow the profitability of the business line</p><p>•Prepare and coordinate budgets, business plans and forecasts</p><p>•Be the SAP business process owner for the PS (Project Systems) module</p><p>•Coordinate finance activities for month end, year-end, etc.</p><p>•Apply appropriate revenue recognition to the projects</p><p>•Analyze trends and data used in preparing forecasts of expenses and cash flows for the division</p><p>•Review and analyze financial results and variances from budget and make suggestions for improvements or cost savings</p><p>•Review and investigate general ledger information and provide appropriate charge numbers</p><p>•Provide both month-to-month financial data and trends and explain financial processes to engineering staff</p><p>•Assist in the preparation of business cases for fixed asset acquisitions</p><p>•Assist in financial presentations for Divisional office</p><p>•Prepare costing and billing analysis for CEO department manager presentations. </p><p>•Other duties as required</p><p><br></p><p>Qualifications/Requirements:</p><p><br></p><p>•Bachelor's Degree in business, finance or accounting</p><p>•CPA Designation preferred</p><p>•Strong US GAAP knowledge </p><p> Knowledge of Canadian GAAP a plus </p><p>•A minimum of 5-7 years of experience at a senior level in an accounting department.</p><p>•Advanced knowledge/experience working with SAP is required (PS, SD, FICO)</p><p>•Requires a strong knowledge of accounting, finance and economics</p><p>•Requires knowledge of business systems, controls and reporting systems</p><p>•Requires experience in budgeting, accounting policies and procedures, systems and costing</p><p>•Excellent written and oral communication and interpersonal skills</p><p>•High degree of attention to detail and ability to self-check work required.</p><p>•Ability to handle multiple priorities with attention to detail and an ability to work independently</p><p>•Proven ability to respond within short time constraints and meet deadlines, while maintaining accuracy</p><p>•Proficient in Microsoft Office Suite, with advanced skills in Microsoft Excel</p>
<p><em>The salary range for this position is $155,000-$175,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><p> </p><ul><li>Oversee accounting operations including general ledger, consolidations, revenue recognition, project accounting, intercompany, payroll, and fixed assets. </li><li>Ensure accurate and timely preparation of monthly, quarterly, and annual consolidated financial statements in accordance with US GAAP. </li><li>Manage corporate overhead accounting, including tracking, analysis, and strategic allocation of corporate expenses to business units. </li><li>Maintain a high level of data integrity and consistency in financial reporting across entities and functions. </li><li>Develop and maintain robust financial policies, accounting procedures, and internal documentation in line with best practices and regulatory expectations. </li><li>Identify and drive process improvements, finance transformation initiatives, and ERP system optimization.</li><li>Collaborate cross-functionally with FP& A, Tax, Legal, HR, and Operations to support decision-making and ensure alignment of financial strategy. </li></ul><p> </p>
<p><em>The salary range for this position is $150,000 - $165,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><p> </p><ul><li>Oversee accounting operations including general ledger, consolidations, revenue recognition, project accounting, intercompany, payroll, and fixed assets. </li><li>Ensure accurate and timely preparation of monthly, quarterly, and annual consolidated financial statements in accordance with US GAAP. </li><li>Manage corporate overhead accounting, including tracking, analysis, and strategic allocation of corporate expenses to business units. </li><li>Maintain a high level of data integrity and consistency in financial reporting across entities and functions. </li><li>Develop and maintain robust financial policies, accounting procedures, and internal documentation in line with best practices and regulatory expectations. </li><li>Identify and drive process improvements, finance transformation initiatives, and ERP system optimization.</li><li>Collaborate cross-functionally with FP& A, Tax, Legal, HR, and Operations to support decision-making and ensure alignment of financial strategy. </li></ul>
We are looking for a skilled Network Technician to join our team on a contract basis in Evergreen Park, Illinois. In this role, you will be responsible for ensuring the seamless installation and maintenance of network systems, including hardware and cabling. This position requires someone with strong attention to detail who can efficiently handle technical setups while maintaining a high standard of organization.<br><br>Responsibilities:<br>• Install and configure patch panels, switches, firewalls/routers, and access points to ensure optimal network performance.<br>• Label all cables and ports systematically for easy identification and troubleshooting.<br>• Perform cable installations with precision to support stable and efficient connectivity.<br>• Set up network systems and associated hardware in line with established standards and requirements.<br>• Conduct regular inspections and testing of network equipment to identify and resolve potential issues.<br>• Maintain accurate documentation of network configurations and installations.<br>• Collaborate with team members to address technical challenges and implement effective solutions.<br>• Ensure compliance with safety and technical protocols during all installation and maintenance activities.<br>• Provide timely updates on project progress and address any concerns that arise.<br>• Assist in troubleshooting network-related problems to minimize downtime.
<p><strong>Responsibilities</strong></p><ul><li>Lead and mentor the U.S. accounting team, providing oversight and direct management.</li><li>Oversee the budgeting and financial planning process, delivering key performance metrics to evaluate results against plan (monthly, annual, management presentations, and group audits).</li><li>Prepare and submit all required monthly, quarterly, and annual reports in accordance with the corporate reporting calendar.</li><li>Review, update, and maintain transfer pricing in alignment with corporate guidelines.</li><li>Ensure strong oversight and internal controls over the U.S. payroll process.</li><li>Develop and maintain effective cash flow and working capital management practices to support daily operational needs.</li><li>Maintain full responsibility for financial operations, including working capital, capital expenditures, tax compliance, budgeting, and general accounting.</li><li>Direct all financial functions of the U.S. business, ensuring appropriate systems, processes, and controls (ERP, inventory management, compliance) are in place to monitor and forecast performance.</li><li>Identify and lead strategic financial initiatives—such as customer and product line profitability analysis—to drive improved performance and business growth.</li><li>Evaluate and challenge business plans and underlying assumptions to ensure achievement of overall performance objectives.</li><li>Prepare and file all required federal, state, third-party, and other financial reports to maintain compliance with regulatory and tax authorities.</li><li>Establish and oversee financial and operational controls and performance metrics across the organization.</li></ul><p><strong>Benefits</strong></p><ul><li>Medical/Dental/Vision</li><li>401K</li><li>More</li></ul>
