<p>We are looking for a Help Desk Analyst II to join our team in Chicago, Illinois. This <strong><u>part-time position</u></strong> is ideal for individuals with a strong technical background who are eager to provide excellent IT support and grow into a long-term role. As a contract opportunity, this role offers flexibility in scheduling while requiring on-site presence to deliver top-notch Tier 2 support.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide Tier 2 technical support, addressing and resolving IT-related issues efficiently.</p><p>• Troubleshoot and resolve problems related to Microsoft Windows 10 and Active Directory.</p><p>• Manage service desk tickets, ensuring timely responses and resolutions.</p><p>• Support mobile device management operations and ensure proper system functionality.</p><p>• Collaborate with team members and end-users to identify and implement solutions.</p><p>• Maintain professionalism and clear communication when assisting users.</p><p>• Ensure on-site presence as required to meet support needs and uphold reliability.</p><p>• Follow established procedures and guidelines while contributing to process improvements.</p><p>• Utilize technical expertise to diagnose and resolve hardware and software issues.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois. This Contract-to-permanent position offers an excellent opportunity to provide hands-on technical support and ensure seamless operations in a hybrid work environment. The ideal candidate will bring a strong IT background, adaptability, and a proactive approach to managing diverse technical needs.<br><br>Responsibilities:<br>• Deliver on-site technical support, assisting employees with hardware, software, and connectivity issues.<br>• Manage and configure network systems, including Cisco network stacks and switch networks.<br>• Administer Active Directory, Exchange, and integrate third-party enterprise applications.<br>• Provide support for common office tools and SaaS platforms, including Office 365 and ZoomInfo.<br>• Troubleshoot and resolve issues related to printing, networking, and typical office technology.<br>• Offer guidance and training on security protocols and identity management practices.<br>• Handle onboarding and offboarding processes for employees in a dynamic work environment.<br>• Support hybrid work operations by addressing both on-site and remote technical challenges.<br>• Adapt quickly to new systems and tools, ensuring smooth transitions and efficient problem-solving.<br>• Utilize security tools and maintain basic knowledge of cybersecurity to safeguard organizational assets.
<p>Robert Half is seeking a Senior IT Systems Engineer to lead the implementation, management, and support of its vital information technology infrastructure. This role requires expert-level knowledge of server, network, and application technologies, along with a proven ability to manage complex projects and mentor junior team members. Candidates should have experience with Microsoft Windows or Linux server environments, storage area networks, VMware virtualization, and healthcare-specific systems like Epic EMR. Certifications like MCSE or Red Hat, as well as expertise in scripting, programming, and networking, are highly desired. Strong problem-solving abilities, leadership skills, and a customer-centric approach are essential to excel in this senior position.</p><p><br></p>
<p>We are looking for an organized and personable Receptionist to join our team in Chicago, Illinois. As a vital part of our non-profit organization, you will serve as the first point of contact for visitors and callers, ensuring smooth front desk operations and providing excellent customer service. This is a long-term contract position ideal for someone who values teamwork and enjoys maintaining a welcoming environment. <strong><u>The hours for this role are M-F 11am - 7PM!</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including greeting visitors, answering inbound calls, and directing inquiries.</p><p>• Coordinate conference room bookings and ensure meeting spaces are properly prepared.</p><p>• Handle mailing tasks efficiently, including preparing and sending documents.</p><p>• Monitor office supply inventory, working closely with logistics personnel to restock items as needed.</p><p>• Operate office equipment such as fax machines, printers, and scanners, ensuring functionality.</p><p>• Welcome and assist evening class attendees, providing a positive and detail-oriented experience.</p><p>• Perform light physical tasks, such as lifting items weighing 25-30 lbs.</p><p>• Maintain accurate records through data entry and file organization.</p><p>• Support administrative functions using Microsoft Office Suite tools like Word, Excel, and Outlook.</p><p>• Ensure smooth communication through email correspondence and appointment scheduling.</p>
<p>We are looking for a dedicated <strong>Spanish Bilingual Customer Service Representative</strong> to join a non-profit organization on a contract basis in Chicago, Illinois. In this role, you will provide exceptional support to members by handling inquiries, offering guidance, and ensuring accurate data entry. This is a great opportunity to bring your call center expertise to a mission-driven team.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.</p><p>• Accurately document call details and update relevant information in the system.</p><p>• Provide clear explanations of policies and procedures to members, ensuring they understand next steps.</p><p>• Offer guidance on best practices and assist members with necessary documentation.</p><p>• Utilize SharePoint, member databases, and Microsoft Office Suite to manage and organize information.</p><p>• Maintain a high level of professionalism and attention to detail during all interactions.</p><p>• Collaborate with team members to ensure seamless service delivery.</p><p>• Uphold confidentiality and adhere to organizational guidelines.</p><p>• Assist with additional tasks as needed to support the department's goals.</p>
We are looking for a skilled Customer Service Representative to join our team in Buffalo Grove, Illinois. This is a long-term contract opportunity for an individual who excels in providing exceptional customer support and thrives in a fast-paced environment. The ideal candidate will have strong communication skills and a solid understanding of computer applications to effectively manage customer interactions and data entry tasks.<br><br>Responsibilities:<br>• Respond to inbound calls and address customer inquiries with professionalism and efficiency.<br>• Provide outstanding customer service, ensuring all issues and concerns are resolved promptly.<br>• Handle email correspondence and maintain clear communication with customers.<br>• Perform accurate data entry to update customer records and manage order information.<br>• Process customer orders and ensure timely follow-up on requests.<br>• Utilize Microsoft Excel and Google Sheets for tracking and reporting purposes.<br>• Collaborate with team members to deliver seamless support and maintain high service standards.<br>• Engage in outbound calls when necessary to address customer needs or follow up.<br>• Maintain a thorough understanding of products and services to assist customers effectively.<br>• Identify opportunities to improve customer satisfaction and streamline processes.
We are looking for a skilled Desktop Support Analyst to join our team in Lemont, Illinois. In this Contract-to-Permanent position, you will provide technical expertise to ensure the smooth operation of desktop systems, hardware, and software within a manufacturing environment. This role requires a proactive approach to troubleshooting and resolving IT issues, as well as a strong ability to work collaboratively with team members.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, workstations, and related hardware in a manufacturing setting.<br>• Manage user accounts and permissions through Active Directory to ensure secure and efficient access.<br>• Install, configure, and maintain Microsoft Windows 10 operating systems across company devices.<br>• Troubleshoot and resolve hardware and software issues to minimize downtime.<br>• Perform desktop imaging and deployment for new and existing systems.<br>• Collaborate with IT teams to implement updates and maintain system performance.<br>• Document technical procedures and solutions to improve overall support efficiency.<br>• Ensure compliance with organizational IT policies and protocols.<br>• Offer guidance and training to end-users as needed to enhance their understanding of systems and tools.
<p>Robert Half is partnering with a well-established professional services firm in downtown Chicago in the Loop to identify a polished and proactive Office Coordinator/Administrative Assistant. This role is ideal for someone who client facing environment and enjoys being the go to person for office operations and administrative support.</p><p><br></p><p>Monday-Friday Onsite</p><p>8:30am-5:30pm </p><p>Compensation- $65k-$75k + 10% performance bonus</p><p>Benefits - Medical, Dental, Vision, PTO, 401k</p><p><br></p><p><strong>Reception & Office Coordination</strong></p><ul><li>Greet visitors and manage front desk operations with professionalism</li><li>Coordinate conference room scheduling, setup, and breakdown</li><li>Maintain office and kitchen supplies; ensure workspace cleanliness and functionality</li><li>Assist with document preparation, scanning, and copying</li><li>Support internal events and meetings as needed</li></ul><p><strong>Administrative Support</strong></p><ul><li>Provide administrative assistance to multiple team members</li><li>Manage calendars, schedule meetings, and coordinate travel logistics</li><li>Prepare expense reports and maintain electronic filing systems</li><li>Handle sensitive information with discretion</li><li>Collaborate with peers across locations and assist with special projects</li></ul><p><br></p>
<p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The two biggest things on people’s minds right now: ‘Busy season is just around the corner’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong><u>Job Description:</u></strong></p><p><em> This Accounting Supervisor role involves various general ledger and project tasks that focus on positively impacting our business while also creating an environment for accelerated learning and development. This role is a key contributor in the day-to-day and long-term strategic initiatives of the finance team. </em></p><p><br></p><p><strong>Position Responsibilities may include, but not limited to:</strong></p><ul><li>Business analysis of operations to identify process improvements within the accounting team</li><li>General ledger accounting work as necessary (including journal entry preparation, reconciliations, monthly account analysis, etc.)</li><li>Oversight of outsourced multiple accountants and analysts in our shared service center</li><li>Project manage multiple key initiatives for the Accounting Manager including projects that report to senior management</li><li>Assisting in oversight of internal and external audits</li><li>Analyze monthly variances and communicate findings to key stakeholders</li><li>Support monthly forecasting process, and provide input to the team</li><li>Support and lead various processes related to the annual planning and budget cycles</li><li>Lead ad-hoc projects to support and drive the business</li><li>Support and lead a team of staff accountants on the General Ledger team</li></ul><p><br></p>
<p><em>The salary range for this position is up to $115,000-$120,0000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Fast-Track Career Advancement Opportunity (This position is expected to advance quickly within the company over the next few months.)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform monthly close activities including but not limited to:</li><li>Review account reconciliations for corporate close, fixed assets, and leases</li><li>Work directly with the corporate accountant and shared service center to manage/coordinate month end close</li><li>Prepare monthly and quarterly journal entries and account recs for the corporate general ledger</li><li>Field questions/support business unit finance leads with close and consolidation questions</li><li>Accounting responsibility for and/or involvement in the following areas: </li><li>Share-based compensation </li><li>LIFO inventory</li><li>Self-insurance and worker compensation reserves</li><li>Leases</li><li>Fixed Assets</li><li>Ownership over the corporate ledger and the company’s topside ledgers</li><li>Focus on corporate controls to ensure proper compliance</li><li>Assist in coordinating and developing training materials for quarterly global accounting and finance updates</li><li>Participate in and support various process improvement initiatives, including fixed asset and lease process improvement</li></ul>
<p><em>The salary range for this position is up to $90,000-$95,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Winter is here! Want to be with a company that will ensure you get to enjoy the holiday seasonr? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong><u>Responsibilities</u></strong></p><p>· Perform monthly close activities including but not limited to:</p><p>· Prepare monthly financial reporting package to executive management</p><p>· Work directly with the shared service center to manage and coordinate corporate month end close</p><p>· Prepare monthly and quarterly journal entries and account recs for the corporate general ledger</p><p>· Field questions/support business unit finance leads with close and consolidation questions</p><p>· Accounting and disclosure responsibility for and/or involvement in the following areas:</p><p>· Share-based compensation</p><p>· Derivatives and hedging (Fx and interest rate swaps)</p><p>· LIFO inventory</p><p>· Self-insurance reserves</p><p>· Debt covenant calculations</p><p>· Pension</p><p>· Goodwill and intangible asset impairment analysis</p><p>· Acquisition accounting</p><p>· Maintain and update the company’s accounting policies specific to the above areas</p><p>· Assist in coordinating and developing training materials for quarterly global accounting and finance updates</p><p><br></p><p><br></p><p><strong> </strong></p>
<p><em>The salary range for this position is $90,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Senior Accountant position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1) The pay rates are above what their top competitors pay their employees</p><p>2) They have higher bonus structures</p><p>3) There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5) And more…</p><p><br></p><p><strong><u>Job Responsibilities</u></strong></p><ul><li>Participate in global and segment-level finance groups to complete project</li><li>Perform ad hoc value-added analyses, and provide forward-looking insight and decision support</li><li>Compile and analyze the monthly, quarterly and year-end consolidated reporting packages and supporting schedules for senior leadership</li><li>Review and consolidate monthly P& L variance commentary to provide enhanced management reporting that includes meaningful and actionable insights</li><li>Report on Key Performance Indicators (KPI’s) to measure progress of Company against stated short-term and long-term goals</li><li>Help establish a reporting rhythm with Segment leaders in an effort to strengthen our ability to track and monitor updates to quarterly performance expectations</li><li>Contribute to the preparation of presentation materials for the Board of Directors and executive leadership</li><li>Play a key role in the development of the quarterly Operating Reviews to Global CFO, including enhancement of reporting through development of metrics that will provide management with internal and external drivers impacting financial and operational performance</li><li>Participate in the development and distribution of best practices, process documentation, and user support materials for data management tools</li><li>Demonstrate high level of customer service with business leadership and finance team</li><li>Collaborate with team to share and improve technical skills</li></ul>
<p><em>The salary range for this position is $160,000-$165,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The two biggest things on people’s minds right now: ‘Busy season is here!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong><u>Job Description:</u></strong></p><ul><li>Lead the implementation and deployment of the Workday Financials products (Core Fins, Procurement, Expense, Accounting Center/Prism)</li><li>Own continued day to day operations of tenant including but not limited to administration, configuration enhancements and deployment of new modules and futures of the product post go-live. </li><li>Be the primary point of contact for all Workday Fins matters and partner with the HRIS manager on the consolidated Workday system strategy.</li><li>Support finance and accounting team with developing Workday reporting environment</li><li>Lead the semi-annual process to review and prepare for new Workday releases</li><li>Manage Workday integrations to internally developed policy administration system, external claims system, banking partners and other third party systems. </li><li>Coordinate work with external vendors in support of the Workday tenant.</li></ul><p><br></p>
<p><em>The salary range for this position is $115,000-$125,000, plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em></em></p><p><strong>Job Description Summary </strong></p><p>This critical role will be responsible for ensuring the accuracy and integrity of reporting of revenue recognition for our transactional service lines within assigned geographic regions along with supporting the creation of the Global Revenue CoE.</p><p><br></p><p><strong>Job Description </strong></p><p>Responsibilities</p><p>• Strong analytical skills to analyze revenue generating contracts and determine their impact to the Company’s results and arbitrate on complex contract reviews as needed with operations teams and various global finance counterparts</p><p>• Ability to leverage understanding of technical matters to ensure proper company-wide application reduce business risk and finding opportunities for application improvements</p><p>• Prior experience auditing or applying ASC 606 revenue recognition concepts in practice</p><p>• Ability to operate under challenging time constraints, and the ability to address multiple deliverables simultaneously.</p><p>• Ensure revenue is recorded in accordance with the contractual terms, review the monthly revenue transactions to ensure the P& L and Balance Sheet is correctly stated</p><p>• Manage the internal and external audit process and provide leadership and supervision to the revenue recognition team</p><p>• Ability to lead team in the mitigation of internal control weaknesses and ensures processes have internal controls designed and operating effectively.</p><p>• Experience with large data visualization tools and preparation of summary reports</p><p>• Manage and develop Staff and Senior team of Revenue Recognition Accountants and FSC team in performing contract reviews and creating vision for team members’ career path</p><p>• Experience with document reader and automation tools (e.g., UIPath) a plus</p><p>• Being a role model for how to conduct oneself in a team environment.</p><p>• Demonstrated initiative, critical thinking and problem-solving skills</p><p>• Experience with financial systems such as: Workday, Salesforce Engage, HFM, SAP, Essbase, or others.</p><p>• Experience with period close procedures including preparation, review and approval manual JE strongly desired.</p><p>• Actively assess opportunities within our business in relationship to technical accounting matters to influence positively business process and results.</p><p>• Perform month end review of revenue to ensure the P& L is correctly stated for each brokerage service line and region</p><p>• Ensure compliance with all revenue accounting policies and procedures, drive process and system developments with respect to changes in GAAP and develop improvements and efficiencies as required</p>
<p>We are looking for an experienced Spanish Bilingual Operations Supervisor to lead the daily operations of our client's small distribution center near Aurora, Illinois. This role offers a unique opportunity to establish and develop a collaborative team, drive operational excellence, and ensure seamless delivery of products to customers nationwide. As a key leader, you will oversee workflows, optimize processes, and play a pivotal part in achieving organizational goals. This position is 100% on-site. This position offers a full benefits package.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily operations of the Aurora distribution center, ensuring efficient workflows and productivity.</p><p>• Lead and mentor a team of customer service representatives, managers, and warehouse staff, while supporting team expansion efforts.</p><p>• Coordinate inbound deliveries from the production facility and manage outbound shipments to nationwide customers.</p><p>• Implement and monitor inventory management practices to guarantee accurate receiving, storage, and shipping of products.</p><p>• Develop and execute process improvements to enhance safety, cost-effectiveness, and operational performance.</p><p>• Act as a liaison between warehouse staff, customer service teams, and senior leadership to foster clear communication and collaboration.</p><p>• Ensure compliance with company policies, safety standards, and regulatory requirements across all operations.</p><p>• Analyze and report key performance metrics related to shipping, inventory, and overall productivity.</p><p>• Support hiring, training, and development initiatives to build a motivated and efficient workforce.</p><p>• Resolve operational challenges and customer issues using strong problem-solving and decision-making skills.</p>
<p>We are looking for an experienced Controller to oversee financial operations and ensure the accuracy of accounting processes. Based in Niles, Illinois, this role will require expertise in full-cycle accounting and the ability to manage financial reporting, budgeting, and operational oversight. The ideal candidate will have strong leadership skills to guide teams and maintain effective communication with vendors, customers, and internal departments.</p><p><br></p><p>Responsibilities:</p><p>• Manage full-cycle accounting processes, including preparing monthly financial reports such as Profit & Loss statements, Balance Sheets, Cash Flow analyses, Budgets, and Aging Receivables/Payables.</p><p>• Supervise customer onboarding, sales order processing, bill of materials entry, invoicing, deposit tracking, and collections while monitoring sales and inventory reports.</p><p>• Oversee vendor setup and maintenance, inventory purchasing and management, and accounts payable activities to ensure smooth operations.</p><p>• Conduct regular meetings with line managers and the plant manager to review production plans, inventory levels, demand forecasts, and purchasing strategies.</p><p>• Collaborate with production teams to accurately capture and record production, shipping, receiving, and purchasing activities in integrated systems.</p><p>• Provide support to the company with inventory tracking, accounts payable and receivable, and financial reporting, including Profit & Loss and Balance Sheets.</p><p>• Communicate with vendors and customers to address invoices and payment-related concerns effectively.</p><p>• Lead and manage bookkeepers and production personnel, ensuring their tasks are aligned with organizational goals.</p>
<p><em>The salary range for this position is $120,000- $140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Accounting Manager position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1) The pay rates are above what their top competitors pay their employees</p><p>2) They have higher bonus structures</p><p>3) There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5) And more…</p><p><br></p><p><strong><u>Position Summary</u></strong></p><p>The Accounting Manager manages most accounting activities, including P& L reviews, monthly close, integration and acquisition project work, and other management duties. This position leads significant business-facing matters including the reporting and driving of key performance metrics in finance and business case development. The Accounting Manager leads staff and seniors on the Finance Team. This position is a key contact with various other managers within the company’s shared service center.</p><p><br></p><p><strong>Position Responsibilities May Include, But Not Limited To</strong></p><ul><li>Lead change management process for staff and seniors on the Finance team</li><li>Function as the key developer of talent for the team</li><li>Manage the monthly close process including preparation of financial statements, etc.</li><li>Lead business initiatives and strategies i.e., system rollouts, integration of new acquisitions, and process improvements</li><li>Manage the governance over key systems in SAP i.e., fixed assets, treasury, leases, and other general ledger systems</li><li>Partner with the Controls department to ensure effective internal controls</li><li>Manage the external audit process</li><li>Support auxiliary audits i.e., Sales & Use Tax, Accounts Receivable Securitization, etc.</li><li>Other projects or duties as assigned</li></ul><p><br></p>
<p>Are you a detail-oriented individual with strong organizational skills and a knack for administrative tasks? A property management company in the Edgewater area is seeking a <strong>Part-Time Administrative Assistant</strong> (16 hours) to support their operations. This role offers flexibility and an opportunity to work in the dynamic property management field. If you enjoy multitasking and thrive in an administrative role, we’d love to hear from you!</p><p><br></p><p>Responsibilities:</p><p>• Oversee the front desk area to ensure a welcoming and detail-oriented environment.</p><p>• Receive and sign for packages and direct visitors to appropriate personnel or locations.</p><p>• Handle incoming calls, providing prompt and courteous assistance to callers.</p><p>• Perform various administrative tasks, including data entry and email correspondence.</p><p>• Schedule appointments and maintain accurate calendar records.</p><p>• Utilize Microsoft Office applications such as Excel, Outlook, Word, and PowerPoint for document preparation and reporting.</p><p>• Assist with organizing and coordinating meetings as needed.</p><p>• Provide support for inbound and outbound call management.</p><p>• Maintain accurate records and ensure data is properly filed and accessible.</p>
<p>Robert Half is looking for a full-time Receptionist to provide administrative support to a Managing Partner in a dynamic and fast-paced legal environment. This position offers an excellent opportunity for individuals passionate about civil rights, legal administration, or law to gain valuable experience while working with a leading attorney. The ideal candidate will demonstrate exceptional organizational and communication skills, ensuring smooth daily operations.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and coordinate the Managing Partner's busy calendar, scheduling meetings, calls, and critical deadlines.</li><li>Organize appointments and ensure seamless communication between clients, stakeholders, and internal team members.</li><li>Facilitate the Managing Partner's participation in calls and meetings, ensuring they are always informed of upcoming commitments.</li><li>Professionally correspond with clients and stakeholders, maintaining a high standard of communication.</li><li>Monitor and update docket items and deadlines to ensure all tasks are completed on time.</li><li>Provide proactive administrative support to ensure daily operations run efficiently.</li><li>Handle incoming calls through a multi-line phone system, directing inquiries appropriately.</li><li>Assist in maintaining office organization and prioritizing tasks as needed.</li><li>Collaborate with team members to ensure smooth execution of schedules and projects.</li><li>Maintain confidentiality and professionalism in all interactions.</li></ul>
<ul><li><strong>Position: Service Specialist (Contract Role)</strong></li><li><strong>Location: Triangle Plaza 8750 W. Bryn Mawr Avenue Chicago IL USA 60631</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay: $20 - $21/per hour</strong></li></ul><p> </p><p>JOB SUMMARY:</p><p>The Service Specialist will serve as support service representative post-implementation. This role will be supporting timely and successful resolution of client needs and improving the overall client experience. The Service Specialist is expected to build maintain positive relationships with all stakeholders including our sales organization employer groups cross functional internal partners. They will act as the administrative support execute tasks and responsibilities.</p><p>This position requires strong relationship management communication critical thinking project management and problem resolution skills to meet the diverse needs of our sales team and employer groups.</p><p> </p><p>RESPONSIBILITIES:</p><ul><li>Act as first point of contact for all incoming employer-client agent calls on the Service phone line. </li><li>Handle level 1 tasks which include but not limited to: limited policyholder terminations provide invoices re-enrollment reports provide payment status updates assist Customer Care with policy research group-level demographic updates policyholder demographic corrections or triaging these requests to the correct team.</li><li>Sales Specialist will triage the request to the Service Consultant as necessary.</li><li>- Consistently meets or exceeds expectations for departmental standards related to customer satisfaction quality average handle time auxiliary time after call work and other KPIs.</li><li>Liaison between external client and broker partners and internal home office colleagues via the Service email inquiries for level 1 tasks. </li><li>Effectively communicate findings to the appropriate parties take initiative and follow-through as the liaison with other internal departments as necessary.</li><li>Provide on-going support to clients to ensure all questions or tasks are handled timely and professionally. Must develop a broad working knowledge of company policies procedures policy information/management and premium billing administration.</li><li>Maintain customer records update admin systems and ensure accurate and detailed documentation of account or policyholder updates/changes or interactions.</li><li>Develop and maintain a trust-based positive relationship and rapport with internal and external clients.</li><li>Perform other duties as assigned.</li></ul>
<p>Global manufacturing firm has an immediate need for a Human Resources Manager. This position will provide hands-on and strategic HR support to a plant corporate facility. This role will primarly act as an individual contributor and will report to the Human Resources Director. The position works M-F on site, pays $100-$110, and offers medical, dental, vision, short and long term, and PTO.</p><p>Recruiter: Connie Stathopoulos</p><p><strong>Responsibilities:</strong></p><p><em>Hiring</em>: To include full hiring cycle in posting, pre-screening, interviewing, and on-boarding in accordance with guidelines. </p><p><em>Compensation & Total Rewards</em>: Interact with management in determining pay grades for positions and conducting market analysis to ensure pay is consistent with grade and market. Review of salaries, grades, positions periodically to ensure there is no adverse impact. Continuous improvement on reward opportunities for employees.</p><p><em>Total Benefits</em>: Understanding benefits offered and answer or direct inquiries to the appropriate resolution. Create on-going initiatives to encourage wellness and employee engagement.</p><p><em>Employee Relations: </em>Provide coaching, counseling, and conduct investigations when required to resolve employee relation issues in both union and non-union environments. Employee relations including investigations, disciplinary, terminations, and organizational restructuring.</p><p><em>Training & Development</em>: Ensure performance management is completed annually. Work with management on identifying development plans for succession planning or performance improvement and establishing training needs in line with the department needs. Conduct annual training needs analysis to set training initiatives annually. Interact with outside vendors in designing and implementing specific training needs and organize the coordination of the training.</p><p><em>HRIS:</em> Administer various employee and personnel-related databases, develop reports and evaluate procedures and technology solutions to improve HR data management and capabilities.</p><p><em>Administration:</em> Will provide direct administrative support for hourly and salary employees:</p><p><em>Payroll:</em> Support weekly and biweekly hourly payroll through Kronos and UltiPro system. On-boarding data entry of new hires into the UltiPro On-boarding module</p>
We are looking for a skilled Accounting Manager/Supervisor to oversee and manage key financial operations within our organization. In this role, you will be responsible for ensuring the accuracy and integrity of financial data, preparing essential reports, and supporting audits. This is an excellent opportunity to contribute to a dynamic team in Manteno, Illinois.<br><br>Responsibilities:<br>• Lead and manage month-end close processes to ensure timely and accurate financial reporting.<br>• Oversee the maintenance and reconciliation of the general ledger to maintain financial accuracy.<br>• Prepare and review financial statements, ensuring compliance with relevant accounting standards.<br>• Support and coordinate external and internal audits, including providing necessary documentation and addressing audit queries.<br>• Reconcile complex accounts and resolve discrepancies to ensure financial data integrity.<br>• Supervise the preparation and posting of journal entries in line with company policies.<br>• Analyze financial data and provide insights to support decision-making processes.<br>• Collaborate with cross-functional teams to improve accounting processes and controls.<br>• Train and mentor accounting staff to ensure growth and adherence to best practices.
