<p>We are seeking a motivated <strong>Collections Specialist</strong> to support daily branch operations and deliver exceptional service to customers. The <strong>Collections Specialist</strong> will work closely with the Branch Manager to assist with customer relations, account growth, and regulatory compliance. This <strong>Collections Specialist</strong> role is ideal for someone who thrives in a fast-paced environment, enjoys interacting with customers, and has strong attention to detail.</p><p><br></p><p><strong>Location:</strong> Chattanooga, Tennessee 37411</p><p><strong>Schedule:</strong> Monday–Friday, 9:00 AM – 6:00 PM (Some Saturdays may be required)</p><p><strong>Responsibilities</strong></p><ul><li>Provide exceptional customer service to all customers in person and over the phone.</li><li>Build and maintain strong customer relationships.</li><li>Grow account volume through effective customer outreach at the counter and via telephone.</li><li>Process credit and loan applications and assist with loan closings as directed by management.</li><li>Perform data entry for loan applications and supporting documents.</li><li>Post payments and fees to customer accounts according to company policy.</li><li>Conduct appropriate telephone collection activities to minimize delinquent debt.</li><li>Ensure compliance with company policies and all applicable state and federal lending regulations.</li><li>Maintain proper title recording and required reporting documentation.</li><li>Assist with branch operational tasks including signing checks for loans, branch expenses, and remittances.</li></ul><p><br></p>
We are looking for a detail-oriented Help Desk Analyst I to join our team in Chattanooga, Tennessee. In this long-term contract role, you will play a crucial part in ensuring smooth hardware and software operations by assisting with setup, shipping, and tracking processes. This position offers an excellent opportunity to grow your technical skills within the construction and contractor industry.<br><br>Responsibilities:<br>• Assist in the setup and breakdown of hardware configurations to ensure seamless operations.<br>• Manage the boxing and shipping of hardware, maintaining accurate documentation throughout the process.<br>• Track and log hardware shipments to provide complete visibility and accountability.<br>• Perform basic troubleshooting of hardware and software issues, ensuring timely resolutions.<br>• Utilize Active Directory to manage user accounts and system access efficiently.<br>• Provide support for Microsoft Windows 10 systems, addressing user inquiries and technical concerns.<br>• Respond to service desk tickets promptly, prioritizing tasks based on urgency.<br>• Collaborate with team members to ensure hardware and software align with industry-specific requirements.<br>• Maintain a high level of organization in tracking hardware inventory and shipment statuses.<br>• Communicate effectively with stakeholders to resolve technical issues and provide updates.