We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. In this long-term contract position, you will handle inbound calls in a fast-paced call center environment while delivering exceptional service to customers. If you have strong communication skills and excel at multitasking, this role offers an exciting opportunity to contribute your expertise in customer support.<br><br>Responsibilities:<br>• Respond to inbound customer calls promptly and professionally, addressing inquiries and resolving issues.<br>• Maintain accurate and thorough records of customer interactions using data entry systems.<br>• Communicate effectively via email to provide detailed responses and follow-ups.<br>• Schedule appointments and manage calendars efficiently to meet customer needs.<br>• Handle both inbound and outbound calls as required to ensure seamless support.<br>• Perform order entry tasks with precision, verifying details for accuracy.<br>• Utilize Microsoft Word and Excel to create and manage documents related to customer service.<br>• Collaborate with team members to optimize workflows and improve customer satisfaction.<br>• Stay informed about company products and services to provide accurate information.<br>• Adhere to company policies and procedures while delivering high-quality service.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a Contract basis in Rock Hill, South Carolina. This role involves managing key customer accounts, resolving inquiries, and ensuring exceptional service delivery. The ideal candidate will thrive in a fast-paced environment and possess strong communication and organizational skills.<br><br>Responsibilities:<br>• Manage key customer accounts by addressing inquiries and ensuring satisfaction.<br>• Handle order intake processes, including entering and coordinating customer orders.<br>• Investigate and resolve issues related to inventory, pricing, deliveries, and technical concerns.<br>• Track incoming shipments and backorders to provide timely updates to customers.<br>• Recommend additional products or services based on customer needs.<br>• Maintain and update technical documentation and resources.<br>• Participate in employee development programs, including training on products and applications.<br>• Collaborate with team members to support business growth initiatives and administrative activities.<br>• Prepare reports and provide information as requested by management.<br>• Act as a backup for team members in their absence, ensuring seamless operations.
We are looking for a dedicated Customer Service Representative to join our team in Fort Mill, South Carolina. This is a long-term contract position where you will play a vital role in delivering outstanding service, managing customer accounts, and contributing to operational efficiency. If you thrive in a fast-paced environment and enjoy solving problems while maintaining excellent communication, this opportunity is for you.<br><br>Responsibilities:<br>• Manage customer accounts by processing orders accurately and ensuring timely follow-ups to meet client needs.<br>• Collaborate with internal teams to enhance service delivery and develop tailored solutions for customers.<br>• Support inventory optimization initiatives and contribute to process improvements that enhance scalability and efficiency.<br>• Maintain a high level of urgency and attention to detail when addressing customer inquiries and resolving issues.<br>• Handle multiple tasks effectively, balancing account management, customer interactions, and operational responsibilities.<br>• Provide exceptional service by answering inbound calls and addressing customer concerns promptly.<br>• Assist in implementing strategies to streamline workflows and improve overall customer satisfaction.<br>• Ensure accurate documentation and communication to maintain seamless coordination between teams and clients.
We are looking for an experienced Customer Service Supervisor to join our manufacturing team in Fort Mill, South Carolina. In this long-term contract position, you will oversee customer service operations, ensuring the highest level of satisfaction and efficiency. This role requires strong leadership, organizational skills, and the ability to manage logistics and administrative processes effectively.<br><br>Responsibilities:<br>• Supervise and lead customer service teams to ensure excellent performance and adherence to company standards.<br>• Monitor call center operations and provide guidance to improve service quality and efficiency.<br>• Coordinate logistics processes, including freight scheduling and distribution, to optimize delivery routes and minimize delays.<br>• Manage order entry, processing, and inventory documentation to ensure accurate and timely fulfillment.<br>• Provide administrative support by preparing reports, managing schedules, and organizing meetings for leadership staff.<br>• Train and onboard new team members, ensuring smooth transitions and effective knowledge sharing.<br>• Collaborate with sales and plant management teams to address customer needs and resolve issues promptly.<br>• Utilize computer systems for data entry and tracking to maintain organized and accurate records.<br>• Develop strategies to enhance customer satisfaction and streamline service operations.<br>• Ensure compliance with company policies and procedures while maintaining a positive team environment.
<p><strong>About the Role:</strong></p><p>We’re proactively recruiting Help Desk Technicians for upcoming opportunities with our clients in the Charlotte area. These roles will support end users by troubleshooting hardware, software, and network issues while providing exceptional customer service.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Provide Tier 1 support via phone, email, or ticketing systems</li><li>Troubleshoot Windows OS, Office 365, and basic network connectivity</li><li>Log and escalate incidents as needed</li><li>Set up and image computers for new hires</li></ul>
<p><strong>Overview:</strong></p><p>Robert Half is proactively recruiting Help Desk Technicians for upcoming contract assignments to support our clients across the Charlotte market. These opportunities are ideal for recent IT graduates or candidates with 1–2 years of technical support experience who are eager to grow their careers in information technology.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Troubleshoot and resolve hardware, software, and network connectivity issues.</li><li>Log, track, and manage tickets in the help desk system.</li><li>Provide phone, email, and in-person support for end users.</li><li>Escalate unresolved issues to higher-level support teams as needed.</li><li>Assist with onboarding/offboarding, password resets, and system access.</li></ul>
<p><strong>Overview:</strong></p><p>Robert Half is proactively building our network of IT Support Specialists for upcoming contract opportunities. Ideal for professionals who thrive in fast-paced environments supporting desktops, applications, and end users.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide daily technical support for users, including desktop, laptop, and mobile troubleshooting</li><li>Install, configure, and maintain operating systems and software</li><li>Support Microsoft 365 and Active Directory environments</li><li>Track and document all incidents using ITSM tools (ServiceNow, Jira, or similar)</li></ul>
<p>We are looking for a skilled Business Analyst to join our team on a contract basis for a remote role. This role involves working closely with Actimize implementations, addressing defects and enhancements, and contributing to the development and execution of solutions. The ideal candidate will bring technical expertise, analytical skills, and experience in Actimize systems to ensure successful project delivery. This role is 100% remote for a Eastern Time Zone based client.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed analysis of Actimize defects and enhancements to identify key issues and improvement opportunities.</p><p>• Collaborate with development teams to design and implement effective solutions for Actimize Transaction Monitoring systems.</p><p>• Perform data modeling and database analysis to support Actimize implementations.</p><p>• Review and document business requirements, ensuring alignment with project goals and client needs.</p><p>• Provide insights and recommendations to optimize system functionality and performance.</p><p>• Work within Agile Scrum frameworks to manage project timelines and deliverables.</p><p>• Facilitate gap analysis to bridge discrepancies between current and desired system capabilities.</p><p>• Communicate effectively with stakeholders to ensure clarity and alignment throughout the project lifecycle.</p><p>• Participate in testing and validation processes to ensure fixes and enhancements meet specified requirements.</p><p>• Support knowledge sharing and documentation to enhance team efficiency and understanding.</p>
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
<p>We are looking for an experienced Warehouse & Logistics Manager to oversee distribution center in Charlotte, North Carolina. This Contract to permanent position offers the opportunity to lead a dynamic team and optimize processes for inventory accuracy, on-time fulfillment, and operational efficiency. The ideal candidate will bring expertise in distributive environments, particularly in tools, hardware, or automotive aftermarket parts.</p><p><br></p><p>Responsibilities:</p><p>• Direct daily warehouse operations, including receiving, inventory management, order picking, packing, shipping, and returns.</p><p>• Supervise and develop a team of warehouse supervisors, leads, and associates through staffing, scheduling, performance evaluations, and coaching.</p><p>• Manage transportation and carrier partnerships by negotiating rates and monitoring delivery performance.</p><p>• Implement and oversee Warehouse Management System processes, ensuring seamless integration with organizational systems.</p><p>• Lead continuous improvement efforts, such as Lean, 5S, and Kaizen initiatives, to enhance productivity and reduce operational costs.</p><p>• Maintain high inventory accuracy through cycle counts, discrepancy analysis, and corrective measures.</p><p>• Ensure compliance with safety standards, environmental regulations, and hazardous materials handling protocols.</p><p>• Plan and optimize warehouse space utilization, slotting strategies, and equipment needs to meet seasonal and product-specific demands.</p><p>• Collaborate with purchasing, sales, and customer service teams to prioritize orders, address backorders, and manage special shipments.</p><p>• Prepare operational reports and key performance indicators for senior management, while developing budgets and controlling expenses.</p>
<p><strong>About the Role:</strong></p><p>Robert Half is proactively building our network of Field Technicians for upcoming client projects. These roles involve onsite hardware installation, maintenance, and troubleshooting for computers, printers, and networking equipment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform onsite support for IT equipment and peripherals</li><li>Install and configure network devices and software</li><li>Document service calls and resolutions</li><li>Provide professional customer service at client locations</li></ul>
<p>Robert Half is proactively recruiting Desktop Support Technicians to join our pipeline of candidates for upcoming projects and contract opportunities. This position is ideal for hands-on IT professionals who enjoy solving technical problems directly with end users.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and maintain desktops, laptops, and peripherals.</li><li>Troubleshoot hardware and software issues both onsite and remotely.</li><li>Image and deploy devices for new hires and department rollouts.</li><li>Support printers, mobile devices, and conference room equipment.</li></ul>
<p>We’re seeking a detail-oriented <strong>Conversational AI Quality Analyst</strong> to support the performance and continuous improvement of a next-generation generative AI chatbot. This role focuses on evaluating chatbot interactions to ensure high-quality, empathetic, and accurate responses for users in a highly regulated environment.</p>
<p>We’re looking for a <strong>Service Designer</strong> to craft seamless, end-to-end experiences that connect people, processes, and technology. You’ll collaborate across teams to map customer journeys, identify pain points, and design solutions that improve overall service quality and impact.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead research to understand user needs, business goals, and operational realities.</li><li>Develop <strong>service blueprints, journey maps, personas, and process flows</strong>.</li><li>Design and prototype <strong>holistic service experiences</strong> across digital and physical touchpoints.</li><li>Collaborate with stakeholders, UX designers, and developers to bring concepts to life.</li><li>Use feedback, analytics, and testing to refine and improve services.</li><li>Advocate for <strong>human-centered design thinking</strong> across the organization.</li></ul><p><br></p>
We are seeking a motivated and detail-oriented entry level Graphic Designer to support our corporate client’s creative and marketing needs. This role is ideal for a designer who is passionate about brand consistency, visual storytelling, and developing detail oriented design skills in a fast-paced business environment. You will collaborate with senior designers, marketing teams, and cross-functional stakeholders to deliver high-quality creative assets across print, digital, and corporate communications. Key Responsibilities: Assist in the design and production of marketing collateral, presentations, reports, digital graphics, and internal communications. Support the creation of branded assets for corporate campaigns, social media, websites, and events. Ensure all deliverables adhere to brand guidelines, templates, and corporate standards. Prepare and package production-ready files for print and digital distribution. Collaborate with senior designers and project managers to meet deadlines and deliver quality work. Edit and resize images, update existing creative files, and support ongoing design requests. Stay current with design tools, trends, and best practices to bring fresh ideas to projects.
<p><strong>Overview:</strong></p><p>Robert Half’s Infrastructure & Operations practice is proactively building a network of experienced IT Systems Engineers for upcoming client contracts across financial services, manufacturing, and healthcare sectors. We’re looking for professionals who thrive in dynamic environments where uptime, automation, and scalability are key priorities.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Manage day-to-day operations for Windows Server and Active Directory environments, including Group Policy, DNS, DHCP, and backup administration.</li><li>Support virtualization platforms such as VMware or Hyper-V, as well as hybrid integrations with Azure or AWS.</li><li>Troubleshoot and resolve performance issues across servers, applications, and network dependencies.</li><li>Participate in upgrade projects, patching cycles, and system migrations.</li><li>Collaborate with cloud, security, and DevOps teams to streamline automation and infrastructure deployment.</li></ul>
We are looking for an experienced Accounts Receivable Analyst to join our team on a contract basis in Charlotte, North Carolina. This role is ideal for someone who excels in managing accounts receivable processes, including credit and collections. You will play a critical role in ensuring accurate billing, timely collections, and efficient cash application, contributing to the overall financial health of the organization.<br><br>Responsibilities:<br>• Oversee accounts receivable operations, ensuring accurate and timely processing of invoices.<br>• Manage collection efforts for commercial accounts, maintaining positive relationships with clients while securing payments.<br>• Perform cash application tasks, reconciling payments to customer accounts.<br>• Monitor and analyze cash activity to ensure proper allocation.<br>• Handle billing functions to ensure invoices are correct and delivered promptly.<br>• Utilize SAP software to manage accounts receivable and related financial data.<br>• Prepare reports and documentation to support financial audits and internal reviews.<br>• Collaborate with other departments to resolve discrepancies and improve processes.<br>• Maintain a portfolio of accounts, ensuring timely follow-ups and resolution of outstanding balances.<br>• Provide insights and recommendations to improve the efficiency of accounts receivable operations.
<p>We are looking for a detail-oriented and data-driven <strong>Email Marketing Specialist</strong> to join our team. The ideal candidate has experience building, executing, and optimizing email campaigns that drive engagement, conversions, and customer retention. This role requires a strong understanding of email marketing platforms, customer segmentation, A/B testing, and analytics. You will work closely with cross-functional teams to deliver high-quality, on-brand communications that support business objectives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Build, schedule, and deploy <strong>email campaigns, newsletters, and automated workflows</strong> using an ESP (e.g., HubSpot, Marketo, Mailchimp, Salesforce Marketing Cloud, Constant Contact).</li><li>Segment audiences and develop targeted campaigns to improve <strong>open rates, CTRs, and conversions</strong>.</li><li>Conduct <strong>A/B testing</strong> on subject lines, creative, and CTAs to optimize performance.</li><li>Ensure all emails are optimized for <strong>deliverability, mobile responsiveness, and accessibility (WCAG/ADA compliance)</strong>.</li><li>Collaborate with content, design, and marketing teams to create compelling <strong>copy, visuals, and calls-to-action</strong>.</li><li>Monitor and analyze <strong>email campaign performance</strong>; provide regular reports with actionable insights.</li><li>Maintain <strong>list hygiene</strong> and manage subscriber preferences, opt-ins, and compliance with <strong>CAN-SPAM, GDPR, and other regulations</strong>.</li><li>Assist in developing and enhancing <strong>email marketing strategy</strong>, including nurture campaigns and lifecycle communications.</li><li>Stay updated on <strong>email marketing best practices, trends, and emerging technologies</strong>.</li></ul><p><br></p>
We are looking for a skilled Senior IT Auditor to join our team in Charlotte, North Carolina. In this role, you will assist clients in identifying and managing technology risks, improving efficiency, and ensuring compliance across various IT frameworks and systems. This position offers the opportunity to work with cutting-edge technologies and diverse industries, delivering tailored solutions to enhance cybersecurity, data governance, and IT resilience.<br><br>Responsibilities:<br>• Conduct comprehensive IT audits to assess risks, evaluate controls, and ensure compliance with industry standards.<br>• Develop audit deliverables such as process flows, work programs, audit reports, and control summaries.<br>• Provide advisory services on IT frameworks, including cybersecurity, cloud auditing, data governance, and disaster recovery.<br>• Identify opportunities to enhance clients' technology performance and operational efficiency.<br>• Collaborate with clients to implement technology solutions that align with their business objectives.<br>• Stay updated on emerging technologies and industry trends to deliver innovative solutions.<br>• Lead or assist in audit engagements, ensuring quality and adherence to timelines.<br>• Evaluate the effectiveness of IT general controls and recommend improvements.<br>• Support clients in achieving compliance with regulations such as Sarbanes-Oxley and ISO standards.<br>• Foster strong client relationships and contribute to a positive team environment.
<p>💼 <strong>Opportunity for NC Attorneys: Of Counsel Role with High Case Volume!</strong> ⚖️🌟</p><p><br></p><p>Are you ready to <strong>grow your practice</strong> without worrying about lead generation or intake tasks? Become an <strong>Of Counsel Attorney</strong> in North Carolina and partner with a firm that will <strong>supercharge your case volume</strong>! If you love litigation, thrive in the courtroom, and care about helping clients secure the best outcomes, this is your chance to level up your legal career.</p><p><br></p><p>📈 <strong>Why Join This Firm?</strong></p><p>✔️ <strong>Boost your case load</strong> with a steady stream of personal injury and premises cases 📝</p><p>✔️ Fully staffed intake team to assist with client onboarding – so you can focus on what you do best: lawyering! 💼</p><p>✔️ <strong>Fee split compensation</strong> based on the successful resolution of cases 💰</p><p>✔️ Expanded support, including malpractice coverage and escrow compliance ✅</p><p><br></p><p>🎉 <strong>Benefits That Stand Out:</strong></p><p>✨ <strong>Flexible schedule</strong> – choose your own hours 🕒</p><p>✨ <strong>Paid time off</strong> + holidays 🌴</p><p>✨ Health plan reimbursement options 💙</p><p>✨ <strong>Annual recognition & incentives</strong> to celebrate your success 🎊</p><p>✨ Monthly perks like <strong>Wine Wednesday & Employee Appreciation</strong> 🍷💡</p>
We are looking for a skilled Credit Clerk to join our team in Charlotte, North Carolina. This is a contract position within the construction industry, offering the opportunity to work in a dynamic environment. The ideal candidate will play a key role in managing credit-related tasks, ensuring smooth operations and compliance with company policies.<br><br>Responsibilities:<br>• Analyze and interpret Dun & Bradstreet reports to assess creditworthiness and make informed decisions.<br>• Manage and approve credit applications by reviewing documentation and verifying financial data.<br>• Release credit holds for accounts while ensuring compliance with company policies and procedures.<br>• Collaborate with the collections team to resolve outstanding commercial accounts in a timely manner.<br>• Conduct evaluations of commercial credit to determine appropriate terms and limits.<br>• Utilize SAP software to track and update credit-related transactions and account information.<br>• Maintain accurate and organized records of all credit activities and decisions.<br>• Communicate effectively with internal teams and customers to address credit-related inquiries.<br>• Support the implementation of best practices in credit management and collections.
<p>Robert Half is working with a client in need of a senior accountant. The ideal candidate will play a pivotal role in managing the company’s accounting processes, preparing financial reports, and ensuring compliance with accounting standards and regulations.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and review financial statements in accordance with GAAP.</li><li>Manage month-end and year-end close processes.</li><li>Analyze financial trends and provide insight to management for decision-making.</li><li>Reconcile accounts, ensuring accuracy and compliance with internal policies.</li><li>Oversee accounts payable, accounts receivable, and payroll functions.</li><li>Collaborate with external auditors and tax professionals for annual audits and compliance reporting.</li><li>Develop and implement internal controls to optimize processes and reduce risks.</li><li>Support budgeting, forecasting, and financial planning activities.</li><li>Supervise and mentor junior accounting staff to enhance team performance.</li><li>Stay updated on regulatory changes and maintain adherence to financial laws and standards.</li></ul><p><br></p>
<p>Robert Half is seeking a detail-oriented Accounting Clerk. This role provides an excellent opportunity to contribute to essential financial functions, including invoice matching, data entry, and accounts payable/receivable processing.</p><p> </p><p> </p><p><strong>Responsibilities</strong></p><p> </p><ul><li>Process and maintain accurate financial records, including accounts payable and receivable transactions.</li><li>Reconcile bank statements and assist in month-end and year-end financial closings.</li><li>Generate financial reports and assist with audits by providing requested documentation.</li><li>Verify the accuracy of invoices, purchase orders, and expense reports.</li><li>Enter and update financial data in accounting software systems with a high level of accuracy.</li><li>Assist with budget preparation and financial forecasting.</li><li>Monitor overdue accounts and perform collection activities as needed.</li><li>Respond to vendor and client inquiries regarding billing and payment issues.</li><li>Support other accounting and administrative duties as assigned by management.</li></ul><p><br></p>
<p>We are seeking an experienced Controller to join our client's team in Spartanburg, SC, on a contract-to-hire basis. This position requires deep knowledge of accounting operations, attention to detail, and the ability to support financial processes that drive organizational success. This role is ideal for a highly organized professional eager to take on a key role in managing day-to-day accounting activities while contributing to strategic financial operations.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Handle full-cycle accounting, including accounts payable (AP) and accounts receivable (AR).</li><li>Prepare and update financial reports, ensuring compliance with accounting standards and company policies.</li><li>Conduct general ledger maintenance and assist with month-end and year-end closing procedures.</li><li>Support management with budgeting, forecasting, and cash flow analysis as needed.</li><li>Maintain accurate records and implement internal controls to ensure financial accuracy and security.</li></ul><p><br></p>
