We are looking for a dedicated Customer Service Representative to join our team in Kannapolis, North Carolina. This is a Contract to permanent position that provides an excellent opportunity to grow within the healthcare industry. The ideal candidate will have strong communication skills, a customer-focused mindset, and an attentive demeanor, with some knowledge of medical processes or terminology.<br><br>Responsibilities:<br>• Respond to inbound calls and provide attentive assistance to customers with inquiries or concerns.<br>• Manage email correspondence efficiently, ensuring timely responses and accurate information.<br>• Perform data entry tasks with precision to maintain accurate records.<br>• Handle order entry and billing processes while adhering to company procedures.<br>• Collaborate with internal staff and vendors to identify and address specific requirements.<br>• Utilize Microsoft Excel and Word to organize and present information effectively.<br>• Provide exceptional customer service in both inbound and outbound call scenarios.<br>• Support the call center by maintaining a high standard of attentiveness and customer care.<br>• Ensure compliance with healthcare-related protocols and standards.
<p>We are looking for a dedicated Customer Service Representative to join our team in Winston-Salem, North Carolina. In this role, you will deliver exceptional client support, ensuring smooth communication and satisfaction through attentive service. This position is ideal for individuals with strong organizational skills and a passion for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Provide high-quality, personalized customer support to meet and exceed client expectations.</p><p>• Manage and navigate spreadsheets effectively to track and analyze inventory data.</p><p>• Respond to customer inquiries via email and phone with accuracy and care.</p><p>• Utilize multiple web browsers and tools to address customer concerns and provide timely resolutions.</p><p>• Maintain accurate supply inventory records to ensure seamless operations.</p><p>• Build and maintain strong relationships with clients through effective account management.</p><p>• Apply critical thinking and problem-solving skills to address customer challenges.</p><p>• Uphold excellent phone etiquette to create positive interactions during every call.</p><p>• Collaborate with team members to enhance overall customer success strategies.</p>
<p>We are seeking a highly motivated and customer-focused <strong>Bilingual Customer Service Representative</strong> with proven experience in the utilities sector. In this role, you will provide exceptional customer service primarily over the phone. Key responsibilities include assisting customers with billing inquiries, setting up accounts, managing disconnection notices, processing payments, and resolving account-related issues. Your ability to effectively communicate in both English and Spanish will be essential for building strong customer relationships and ensuring a positive service experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries, both over the phone and via email, with professionalism and accuracy.</li><li>Handle billing questions and concerns, including adjustments, corrections, and explanations.</li><li>Set up and activate new customer accounts while ensuring data accuracy and compliance.</li><li>Process payments and provide information about payment plans when needed.</li><li>Address disconnection or service interruption notices and provide assistance in resolving associated issues.</li><li>Maintain complete and accurate records of customer interactions in the company’s CRM system.</li><li>Work collaboratively with team members and other departments to address escalated issues or complex account needs.</li><li>Consistently meet or exceed individual and team performance goals related to customer satisfaction, response times, and quality assurance.</li></ul>
<p>We are looking for a detail-oriented Human Resources Contact Center Representative to join our team in Charlotte, North Carolina. In this long-term contract role, you will serve as a crucial point of contact for employees, managers, and external stakeholders, providing guidance on HR-related inquiries. This position involves utilizing multiple systems to deliver accurate information and ensuring a seamless employee experience. This will be a contract role starting late September and running through end of April. </p><p><br></p><p>Responsibilities:</p><p>• Address inquiries from employees, managers, and external stakeholders regarding HR-related topics such as payroll, benefits, and time-off policies.</p><p>• Manage and track cases using ServiceNow to ensure timely resolution and proper documentation.</p><p>• Educate employees and external parties on available self-service tools and resources.</p><p>• Retrieve and analyze information from systems like Workday and SharePoint to respond to inquiries effectively.</p><p>• Escalate complex situations that fall outside established policies and procedures to appropriate teams for resolution.</p><p>• Provide consistent support while adhering to organizational policies and procedures.</p><p>• Share feedback and insights on employee experiences to identify opportunities for process improvements.</p><p>• Collaborate with HR leaders and external vendors to address specific needs and ensure alignment with organizational goals.</p><p>• Ensure compliance with auditing standards when handling sensitive information.</p><p>• Assist with benefit-related functions and customer service responsibilities to maintain high levels of satisfaction.</p>
<p>A fast-growing, well-established financial services firm is seeking a proactive and detail-oriented professional to join their team in a client support capacity. This in-office role is essential to maintaining and growing strong client relationships and supporting a team-oriented environment. Only candidates with prior relevant experience will be considered.</p><p><br></p><p>The <strong>Client Services Manager</strong> will support the Advisor by ensuring all client service tasks are executed efficiently, allowing the Advisor to focus on high-level client engagement and strategy. This role requires top-tier customer service, follow-through, and problem-solving abilities to deliver a polished and reliable client experience.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide daily support to Advisor(s), ensuring seamless operations and follow-through on all client-related tasks.</li><li>Monitor and manage outstanding client action items, maintaining a regularly reviewed tracking system for each Advisor.</li><li>Act as a primary point of contact for clients, offering professional and courteous service.</li><li>Manage general office and administrative functions such as phone coverage, mail processing, scheduling, filing, and meeting preparation.</li><li>Assist in preparing materials for client and prospect meetings, including presentations and documentation.</li><li>Oversee new client onboarding processes, including account setup, recurring transactions, online access, and quarterly meeting scheduling.</li><li>Work with the marketing team to coordinate campaigns, events, and deliver regular communications and insights to clients.</li><li>Maintain and update the CRM system by entering contacts, managing groups, and generating reports as needed.</li></ul><p><br></p>
<p>We are looking for a dedicated Timekeeping Specialist to join our team in Charlotte, North Carolina. In this long-term contract role, you will play a critical part in ensuring the accuracy and compliance of payroll and timekeeping processes. This position requires a strong focus on customer service and an ability to navigate complex systems and policies effectively. This will be a contract role starting late September and running through end of January.</p><p><br></p><p>Responsibilities:</p><p>• Manage assigned tasks and inquiries, providing timely responses to employees, managers, HR teams, and external stakeholders while adhering to company policies.</p><p>• Reference knowledge articles and apply established procedures to address inquiries accurately and efficiently.</p><p>• Educate employees and managers on self-service tools and resources to enhance their understanding and resolve issues independently.</p><p>• Utilize various systems, including Workday and SharePoint, to gather information and respond appropriately within policy guidelines.</p><p>• Escalate complex situations that fall outside standard procedures to ensure effective resolution.</p><p>• Analyze employee feedback to identify opportunities for process improvements and enhance overall satisfaction.</p><p>• Ensure compliance with labor policies and federal and state wage and hour laws while performing calculations and data entry.</p><p>• Collaborate with team members to achieve consensus and support smooth workflow processes.</p><p>• Conduct audits and reviews to maintain accuracy and compliance in payroll and timekeeping functions.</p>
<p>We are looking for a dedicated Office Assistant to join our team in Cornelius, North Carolina. This is a Contract-to-Permanent position offering flexible part-time hours. The ideal candidate will provide essential administrative support and help maintain a well-organized home office environment. Candidates must be open to part-time hours, starting around 10 hours a week. </p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls professionally and ensure prompt follow-ups.</p><p>• Provide administrative support, including clerical tasks and document scanning.</p><p>• Assist with organizing office materials and maintaining a tidy workspace.</p><p>• Support social media and advertising efforts, if applicable.</p><p>• Help with scheduling and coordinating tasks efficiently.</p><p>• Perform receptionist duties, ensuring excellent communication with clients and team members.</p><p>• Manage small-scale organizational projects as needed.</p>
We are partnering with a local manufacturing company to permanent an on-site Sales Coordinator, working Monday through Friday from 8 AM to 5 PM. This role plays a key part in supporting sales representatives and distributors through routine communication and coordination tasks. Responsibilities include preparing materials for pre-sales outreach, organizing contact lists to help grow the sales pipeline, and conducting warm calls and follow-ups to engage leads and maintain strong relationships with distributors and end users. The Sales Coordinator will monitor shared inboxes, respond professionally to routine inquiries via email and phone, and escalate complex issues to senior staff when needed. Additional duties involve sending out timely sales-related reports to stakeholders, assisting with basic data entry and organization of customer and lead records in SAGE CRM, and supporting the preparation of machinery quotations by formatting and organizing relevant data. The role also includes collaborating with internal departments such as sales and logistics to assist with order processing tasks, and contributing to special projects aimed at improving sales processes.
We are looking for a detail-oriented Administrative Assistant to join our team in Charlotte, North Carolina. In this role, you will play a pivotal part in supporting administrative processes and ensuring smooth communication with clients, legal professionals, and internal teams. This is a long-term contract position that offers the opportunity to work in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Serve as the primary point of contact for external stakeholders, including realtors, attorneys, and home buyers, ensuring all interactions are clear and well-organized.<br>• Coordinate with attorneys to finalize closing documents and submit necessary files for accounting and revenue booking.<br>• Review and manage documentation to ensure accuracy and compliance, maintaining organized records in Salesforce.<br>• Utilize Salesforce, Excel, and E1 accounting software to track and manage data efficiently.<br>• Support the full lifecycle of home-closing operations, from initiation to completion, while adapting to urgent changes or high-priority tasks.<br>• Assist with data entry and administrative duties to keep processes running smoothly.<br>• Communicate effectively across all organizational levels, including peers, managers, and executives.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Maintain organization and attention to detail in a fast-paced environment.<br>• Collaborate with internal teams to ensure seamless workflows and process improvements.
We are looking for a dedicated Parts Specialist to join our team in Troutman, North Carolina, in a Contract-to-Permanent position. This role involves supporting internal and external customers, managing inventory, and ensuring smooth operations in sourcing and delivering parts. As a key member of the team, you will contribute to building the business and maintaining an efficient supply chain.<br><br>Responsibilities:<br>• Assist technicians and regional managers by sourcing and coordinating parts and products.<br>• Process purchase orders, track shipments, and manage inventory levels using internal systems.<br>• Collaborate with suppliers and warehouses to ensure timely delivery of parts.<br>• Support sales by preparing orders for resellers and maintaining accurate data.<br>• Create purchase orders, locate inventory, and oversee product transfers.<br>• Monitor physical inventory levels and conduct regular audits during slower seasons.<br>• Maintain accurate records in business management software for shipping, receiving, and inventory.<br>• Provide excellent customer service by responding to inquiries and resolving issues promptly.<br>• Work closely with team members to ensure operational efficiency and smooth communication.<br>• Contribute to the growth of the organization by supporting new initiatives and operational improvements.
<p>Robert Half is partnering with a global manufacturing organization to assist in their HR Contact Center. This contract role provides critical HR support by responding to a wide range of internal and external inquiries. The position involves case management, system navigation, and cross-functional collaboration to ensure consistent, policy-aligned service delivery across the organization. </p><p><br></p><ul><li> Provide support to both internal and external stakeholders, including employees, managers, executives, vendors, and suppliers. </li><li>Respond to incoming inquiries through multiple communication channels such as phone, chat, email, and internal portals. </li><li>Utilize ServiceNow to log, track, and manage requests for effective case handling. </li><li>Address questions related to payroll, benefits, FMLA, LOA, time off, and other HR-related topics. </li><li>Respond to internal queries from employees, managers, and HR leaders, ensuring alignment with current company policies and procedures. </li><li>Handle external inquiries from third-party vendors, suppliers, job applicants, company alumni, and retirees in accordance with established guidelines. </li><li>Provide guidance on available self-service tools, resources, and best practices to empower users. </li><li>Leverage various systems and platforms (e.g., CRM, Workday, SharePoint) to collect relevant data and ensure informed, policy-aligned responses. </li><li>Escalate complex or exceptional issues when needed to achieve optimal outcomes beyond standard procedures. </li><li>Share employee feedback and insights to help identify opportunities for continuous improvement in the employee experience.</li></ul>
<p>We are looking for an experienced a Key Account Manager to join our team based in Winston-Salem, North Carolina. This role requires a dynamic individual with a strong background in sales and account management, particularly within the telecom industry. The ideal candidate will excel at building relationships, managing key accounts, and driving business growth. Up to 75% domestic and possible international travel with occasional onsite Winston-Salem office visits. </p><p><br></p><p>Responsibilities:</p><p>• Manage and nurture relationships with key accounts, ensuring client satisfaction and long-term partnerships.</p><p>• Develop and execute strategic plans to meet and exceed sales targets for accounts exceeding $200M.</p><p>• Provide sales support and guidance to enhance customer experience and streamline processes.</p><p>• Collaborate with clients to understand their needs and tailor solutions to meet business objectives.</p><p>• Monitor account performance and identify opportunities for growth and improvement.</p><p>• Utilize knowledge of telecom materials and distribution to optimize account strategies.</p><p>• Ensure compliance with KYC and AML requirements in all account management activities.</p><p>• Handle inquiries and resolve issues promptly to maintain high levels of customer service.</p><p>• Work closely with internal teams to align account strategies with organizational goals and initiatives.</p>
<p>We are seeking a highly organized and detail-oriented Procurement Administrative Specialist to assist in covering responsibilities during a temporary period through the end of the year. Utilizing the existing budget resources, the selected candidate will play a crucial role in supporting procurement processes, supplier management, and cost optimization strategies. This professional will be focused on driving efficiency while maintaining alignment with business sustainability and growth objectives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage processes, including negotiation and contracting.</li><li>Build and manage relationships with suppliers and internal customers.</li><li>Lead initiatives to improve procurement processes with innovative approaches.</li><li>Coordinate and communicate purchasing policies and procedures to suppliers</li><li>Provide timely updates to internal customers on project progress and procurement actions.</li><li>Execute strategies that align with business growth and sustainability objectives efficiently.</li><li>Manage suppliers, assigned commodities, and contracts effectively.</li><li>Create and analyze spending reports to understand trends and opportunities.</li><li>Generate and implement cost reduction and quality improvement projects.</li><li>Ensure supplier compliance with business code of conduct.</li><li>Provide training and support on SAP, SRM, and purchasing processes.</li><li>Maintain fairness and transparency in supplier engagement for goods and services acquisition.</li><li>Track and report on Supplier Diversity performance indicators.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Proven experience in sourcing, supply chain, supply management, procurement, or purchasing.</li><li>Solid background in Project Management and/or Contract Management.</li><li>Demonstrated business and financial acumen.</li><li>Proficiency with SAP or relevant ERP systems, e-sourcing platforms, RFx, and project management tools.</li><li>Strong skills in process building and efficiency optimization.</li><li>Excellent attention to detail, multitasking abilities, and customer service orientation.</li><li>Advanced computer literacy and adaptability to procurement-related applications.</li></ul><p>This temporary Procurement Specialist role offers the opportunity to utilize your skills in fostering supplier relationships, optimizing operational efficiency, and championing sustainability efforts. Join us in leveraging innovation and strategy to drive impactful outcomes within procurement processes.</p>
<p>We are looking for a detail-oriented Accounting Clerk to join our team in Winston-Salem, North Carolina. In this role, you will support the accounting department by handling accounts payable and receivable tasks, ensuring accuracy in financial records, and providing excellent customer service. This is an excellent opportunity for someone with strong organizational skills and a solid foundation in accounting principles.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable and accounts receivable transactions accurately and in a timely manner.</p><p>• Perform data entry tasks to maintain up-to-date financial records.</p><p>• Review and process invoices, ensuring compliance with company policies.</p><p>• Reconcile discrepancies in financial statements and reports.</p><p>• Utilize Microsoft Excel to create and update spreadsheets for accounting purposes.</p><p>• Respond to customer inquiries related to billing and payments with professionalism.</p><p>• Assist in preparing financial documentation for internal and external audits.</p><p>• Collaborate with team members to improve accounting processes and efficiency.</p><p>• Ensure compliance with relevant regulations and company procedures.</p>
<p>We are looking for a detail-oriented Client Service Coordinator to join our team in Blakeney, North Carolina. In this position, you will provide essential support to both clients and internal operations, contributing to a smooth and efficient workflow. This role requires a proactive individual who thrives in a collaborative environment and is eager to take on diverse administrative responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate client scheduling and manage appointment calendars to ensure smooth operations.</p><p>• Collect and organize data for financial planning, retirement plans, and other wealth management services.</p><p>• Assist with planning and executing client meetings, including preparation and follow-up tasks.</p><p>• Handle administrative tasks such as answering inbound calls, data entry, and maintaining organized records.</p><p>• Provide exceptional client service by addressing inquiries promptly and professionally.</p><p>• Support the team in managing Salesforce and other tools to ensure accurate client information.</p><p>• Collaborate with the team during regular meetings to discuss updates and priorities.</p><p>• Maintain a high level of organization to manage multiple tasks and deadlines effectively.</p><p>• Contribute to creating a positive and flexible work environment by fostering team collaboration.</p>
We are looking for a skilled Financial Project Manager to oversee and enhance financial operations within our organization. This long-term contract position is based in Rock Hill, South Carolina, and requires a proactive individual with a strong background in accounting and process documentation. If you have at least three years of experience and a passion for optimizing workflows, we encourage you to apply.<br><br>Responsibilities:<br>• Analyze and document existing financial processes to identify areas for improvement.<br>• Implement best practices to streamline operations across accounting, HR, purchasing, and customer service functions.<br>• Develop and maintain process documentation to ensure consistency and compliance.<br>• Collaborate with cross-functional teams to support operational efficiency.<br>• Oversee budgeting, billing, and auditing activities to maintain financial accuracy.<br>• Utilize accounting software systems and Microsoft Office tools to manage project tasks effectively.<br>• Ensure adherence to company policies and procedures while driving process enhancements.<br>• Monitor financial data to prepare reports and provide actionable insights to stakeholders.<br>• Conduct regular reviews of system workflows to optimize performance.
<ul><li><strong>Position: Commercial Lending Professional (CONTRACT ROLE)</strong></li><li><strong>Location: 4201 Congress Street, Charlotte, North Carolina, 28209, United States</strong></li><li><strong>Type: Hybrid - 100% ONSITE</strong></li><li><strong>Anticipated Hourly Pay Range: $30 - $33/Hourly</strong></li><li><strong>Experience: Knowledge of commercial lending loan documentation and the ability to interpret standard commercial lending legal terms and language.</strong></li></ul><p> </p><p><strong>Job Description:</strong></p><ul><li>The Collateral Specialist (CS) Hybrid role will support the Group Manager in both production Collateral Specialist responsibilities (detailed below) and in business management responsibilities (also detailed below).</li><li>A CS serves as the primary loan operations contact for approx. 25-35 clients with asset based loans provided by JPMC. CS will maintain a professional and courteous manner with all borrowers, including assisting borrowers by answering questions and resolving problems promptly; queries to be expected are billing, availability, borrowing, or other system update requirement related (e.g. advance rate update via appraisal, change in sublimit or commitment, etc). </li><li>The CS will perform a post-loan closing review of the relationship, including review of loan agreement and field exam and confirm deal tickler setup</li><li>The CS will draft and maintain the Client Resource Guide for all assigned accounts and assist with loan onboarding. </li><li>The CS will monitor the timeliness and completeness of the client’s collateral reporting and verify authorized signatures are on the reports; CS will also advise the Credit Risk Manager of reporting inadequacies and other issues and, under the Credit Risk Manager’s direction, work with the borrower to resolve these problems. </li><li>CS will review, analyze, reconcile, and post the borrowing base certificate and/or sales and collection reports and supporting documentation to confirm the value of the borrower’s collateral as well as the availability and the collateral system; CS should be able to calculate ineligible and reconcile collateral to agings, perpetuals and financial statements or ledgers. </li><li>Collateral Specialists should also have an effective and regular line of communication with the Credit Risk Manager on assigned accounts, and alert them to any unusual trends observed in performing routine job duties. Other duties and special projects may be assigned by management. </li><li>From a Business Management perspective, the role will work closely with the Group Manager in building out an activity tracker for deal staffing, as well as general executive document preparations, assisting the Collateral Excellence Lead with performance management tool development and procedure library building, and working with the Product Owner team to develop executive management reporting. </li></ul><p><br></p>
<p><strong>Overview:</strong></p><p>Robert Half is proactively recruiting Tier 1 Help Desk Analysts to join our candidate network for upcoming contract opportunities. These roles are ideal for early-career professionals who want to gain valuable IT support experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the first line of support for incoming technical requests.</li><li>Resolve password resets, application access, and device troubleshooting.</li><li>Escalate issues to Tier 2 when needed and maintain accurate ticketing records.</li><li>Deliver excellent customer service with strong communication skills.</li></ul>
We are looking for a skilled Desktop Support Analyst to join our team in Cowpens, South Carolina. This long-term contract position offers an exciting opportunity to work in a dynamic manufacturing environment where you will play a key role in supporting desktop systems, resolving technical issues, and assisting with IT infrastructure transitions. If you are a proactive problem-solver with a strong technical background, we encourage you to apply.<br><br>Responsibilities:<br>• Provide comprehensive support for desktop systems, including installation, maintenance, and troubleshooting.<br>• Conduct imaging and deployment of Windows 11 devices, ensuring smooth transitions for end-users.<br>• Assist with the migration of systems to VMware and Nutanix platforms, contributing to infrastructure upgrades.<br>• Perform physical mounting and setup of servers and other hardware as required.<br>• Support the transition to Office 365, addressing user needs and resolving technical challenges.<br>• Collaborate with team members to resolve IT tickets efficiently and provide excellent customer service.<br>• Participate in networking support, including working with Aruba systems and assisting in the transition to new solutions.<br>• Maintain accurate documentation of processes, configurations, and resolutions.<br>• Engage in an on-call rotation after an initial onboarding period to provide timely support.<br>• Demonstrate flexibility by taking on various IT-related tasks and responsibilities as needed.
<p>We’re hiring on behalf of a <strong>top-rated public accounting firm</strong> with a reputation for outstanding culture, excellent client relationships, and truly <strong>sustainable work-life balance</strong>—validated by multiple successful placements.</p><p><br></p><p>✨ <strong>Why This Firm?</strong></p><p> ✔️ Hybrid flexibility (after onboarding)</p><p> ✔️ Generous PTO & benefits (401k + match, top-tier healthcare, CPA support)</p><p> ✔️ Manageable busy season—max 50–55 hours</p><p> ✔️ Collaborative team & excellent onboarding process</p><p><br></p><p><strong>🔍 What You’ll Do:</strong></p><ul><li>Lead and review audit engagements for diverse clients including nonprofits, governments, and mid-sized businesses</li><li>Manage staff, develop client relationships, and ensure high-quality deliverables</li><li>Supervise audit fieldwork, risk assessments, and internal control evaluations</li><li>Support training and development of junior team members</li><li>Participate in firm initiatives to improve efficiency and client service</li></ul>
<p>We're partnering with one of the top public accounting firms in the region—known for its <em>exceptional culture, client loyalty, and long-term team retention</em>—to add a <strong>Tax Senior Manager</strong> to their growing practice.</p><p><br></p><p>💼 <strong>Why This Role Stands Out</strong>:</p><p> ✔️ Excellent work-life balance – even during busy season</p><p> ✔️ Competitive salary + bonus + top-tier benefits package</p><p> ✔️ Supportive, high-performing team confirmed by our past placements</p><p> ✔️ Clear leadership path with true long-term growth opportunity</p><p> ✔️ Flexible hybrid/remote options depending on location</p><p><br></p><p>🛠️ <strong>Key Responsibilities</strong></p><p> • Review complex individual, corporate, and partnership tax returns</p><p> • Lead client engagements and develop long-term relationships</p><p> • Manage, mentor, and develop a team of tax staff and seniors</p><p> • Advise clients on tax planning strategies and compliance matters</p><p> • Coordinate with audit and advisory teams to deliver integrated solutions</p><p> • Stay current with tax laws and proactively guide clients accordingly</p><p> • Contribute to firm growth through client service excellence and business development</p>
We are looking for a detail-oriented Financial Analyst to join our team in Charlotte, North Carolina. As part of this long-term contract position, you will play a vital role in analyzing financial data, improving reporting processes, and ensuring the accuracy of budgetary procedures. This role offers a dynamic opportunity to contribute to process improvement initiatives and drive customer satisfaction through high-quality financial analysis.<br><br>Responsibilities:<br>• Prepare and deliver accurate monthly financial reports, ensuring compliance with established protocols.<br>• Analyze financial statements to identify trends, discrepancies, and opportunities for improvement.<br>• Support budget processes by providing detailed data analysis and insights.<br>• Collaborate with cross-functional teams to streamline reporting tools and enhance data quality.<br>• Develop and implement process improvement initiatives to optimize workflows and improve efficiency.<br>• Monitor customer satisfaction metrics related to financial reporting and address areas for enhancement.<br>• Assist in the creation and maintenance of procedures to ensure consistent and high-quality financial outputs.<br>• Contribute to the development of protocols that improve reporting accuracy and reliability.<br>• Evaluate current practices to identify areas for improvement and recommend actionable solutions.<br>• Ensure all reporting complies with organizational standards and regulatory requirements.
<p>Salesforce Marketing Cloud Specialist (Charlotte, NC)</p><p><strong>Overview:</strong></p><p> We are hiring a Salesforce Marketing Cloud Specialist to lead marketing automation and campaign execution. This role will support personalization, customer engagement, and reporting.</p><p><strong>Responsibilities:</strong></p><ul><li>Build and manage customer journeys and automation workflows in SFMC.</li><li>Create targeted, personalized campaigns across multiple channels.</li><li>Monitor campaign performance and optimize for better results.</li><li>Ensure compliance with marketing best practices and data privacy regulations.</li></ul><p><br></p><p><br></p>
<p>Job Summary:</p><p>We are seeking a highly skilled and experienced NetSuite ERP Consultant to join our team. The ideal candidate will be responsible for implementing, customizing, optimizing, and supporting NetSuite solutions for our clients/organization. This role requires a deep understanding of NetSuite's capabilities, strong analytical skills, and the ability to translate complex business requirements into effective technical solutions.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Implementation & Configuration: Lead or participate in all phases of NetSuite ERP implementations, including requirements gathering, system design, configuration, data migration, testing, and go-live support.</p><p><br></p><p>Customization & Development: Design, develop, and implement NetSuite customizations using SuiteScript, SuiteFlow, SuiteBuilder, and other NetSuite tools to meet specific business needs.</p><p><br></p><p>Integration: Plan and execute integrations between NetSuite and other third-party systems, leveraging SuiteTalk, RESTlets, and other integration methodologies.</p><p><br></p><p>Business Process Optimization: Analyze current business processes and recommend best practices and improvements utilizing NetSuite functionalities to enhance efficiency and effectiveness.</p><p><br></p><p>Support & Troubleshooting: Provide ongoing support, troubleshooting, and maintenance for NetSuite instances, resolving issues and ensuring system stability and performance.</p><p><br></p><p>Training & Documentation: Develop and deliver training sessions for end-users and administrators, and create comprehensive documentation (e.g., design documents, user manuals, process flows).</p><p><br></p><p>Client Relationship Management: Act as a trusted advisor to clients/internal stakeholders, managing expectations, communicating progress, and ensuring client satisfaction throughout projects.</p><p><br></p><p>Reporting & Analytics: Develop custom reports, searches, and dashboards within NetSuite to provide valuable business insights.</p><p><br></p><p>Stay Current: Keep abreast of new NetSuite features, releases, and industry best practices to continuously improve solutions and advise on future enhancements.</p>
<p>Email Marketing Specialist (Charlotte, NC)</p><p><strong>Overview:</strong></p><p> We are seeking an Email Marketing Specialist to manage campaigns from strategy to analysis. This role will support demand generation and customer engagement efforts.</p><p><strong>Responsibilities:</strong></p><ul><li>Build, test, and send targeted email campaigns.</li><li>Monitor performance metrics including open rates, click-through, and conversions.</li><li>Segment audiences for personalization and improved targeting.</li><li>Collaborate with marketing teams to ensure alignment with campaign goals.</li></ul><p><br></p>
