We are looking for a dedicated Customer Service Representative to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a key role in supporting our wholesale distribution operations by delivering exceptional service to customers and assisting with order management. The ideal candidate is motivated, detail-oriented, and thrives in a collaborative environment.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer calls with professionalism and efficiency.<br>• Process and manage sales orders for services and installations, ensuring accuracy and timeliness.<br>• Schedule service appointments and installation times while coordinating with builders and customers.<br>• Update and maintain order information in the Service Works system.<br>• Collaborate with team members to address customer needs and ensure smooth operations.<br>• Utilize Microsoft Excel and other web-based portals to manage data effectively.<br>• Respond to email correspondence promptly and accurately.<br>• Take detailed notes and actively learn company systems and processes.<br>• Provide friendly and goal-oriented customer interactions to maintain a positive experience.
We are looking for a Customer Service Representative to join our team in Lincolnton, North Carolina. This is a Contract to permanent position that requires someone with exceptional communication and organizational skills to provide outstanding support to both internal teams and external customers. The role is dynamic and involves assisting with sales support, technical inquiries, and detailed reporting tasks.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and efficiency, addressing customer inquiries and resolving issues promptly.<br>• Manage order entry processes accurately, ensuring all details are recorded and processed correctly.<br>• Collaborate with sales teams to provide essential support, including booking assistance and commission reporting.<br>• Utilize Microsoft Excel to create and analyze reports, leveraging tools such as VLOOKUP, pivot tables, and other advanced functions.<br>• Provide technical support and guidance to customers, ensuring their needs are met effectively.<br>• Maintain detailed records and documentation for customer interactions and transactions.<br>• Assist contractors and clients with project-related inquiries, such as bidding details and equipment specifications.<br>• Support high school and college athletic departments with their purchasing needs, including renovations and equipment.<br>• Adapt to seasonal business cycles, including busier periods in Q1 and quieter times in summer and late fall.<br>• Ensure seamless communication between teams and clients, fostering strong relationships and trust.
We are looking for a Customer Service Representative to provide exceptional support and assistance to our B2B clients in the telecom services industry. This long-term contract position is based in Fort Mill, South Carolina, and requires a proactive individual with strong communication skills and a background in logistics or customer service. If you are passionate about delivering high-quality service and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Address and resolve inquiries from B2B customers via inbound and outbound calls.<br>• Process and manage order entries with accuracy and efficiency.<br>• Collaborate with internal teams to ensure customer requests are handled promptly.<br>• Maintain detailed records of customer interactions and transactions.<br>• Utilize call center tools and systems to monitor and improve customer service.<br>• Provide solutions to customer issues, ensuring satisfaction and retention.<br>• Assist with logistics-related tasks to support business operations.<br>• Follow company protocols and procedures to ensure compliance and quality standards.<br>• Stay updated on company services and offerings to deliver informed assistance.<br>• Identify opportunities to enhance customer experience and recommend improvements.
<p>A company in South Carolina is seeking an Inside Sales Manager. The individual in this role is responsible for overseeing, supporting, and directing the activities related to the hiring, training, and management of inside sales personnel. Core duties include monitoring sales operations, managing administrative processes, such as account assignments, vacation schedules, attendance tracking, payroll submissions, employee compensation, and incentive programs. Additionally, this position involves tracking and reporting sales team performance metrics to regional management. The candidate will also lead the inside sales staff, motivating them to achieve regional sales objectives and organizational goals through strategic direction and supervision.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct employee training on system updates, sales strategies, customer service practices, and product knowledge.</li><li>Develop and oversee programs that acknowledge employee achievements.</li><li>Maintain and organize sales system files, including pricing structures and order records.</li><li>Share relevant market updates and implement customer and sales team feedback within the department.</li><li>Ensure employees are aligned with key organizational, regional, and site-wide objectives.</li><li>Support contract negotiations, as needed.</li><li>Generate and analyze sales-related reports using SAP software.</li><li>Participate in the enhancement and maintenance of the quality system by addressing issues, conducting audits, and contributing to process improvements to ensure compliance with established guidelines.</li><li>Assist with lean initiatives, including 6S audits, AIWs, and Kaizen projects.</li><li>Monitor employee goals and performance, updating records to facilitate annual reviews and continuous feedback opportunities.</li><li>Design and execute employee recognition and disciplinary programs.</li><li>Promote a positive and collaborative work environment while adhering to required safety regulations and OSHA standards.</li><li>Oversee personnel changes, including hiring and terminations, when necessary.</li><li>Collaborate with sales teams on customer-related concerns and assist in resolving internal and external challenges related to service delivery.</li><li>Partner with warehouse staff to resolve material handling and shipment issues.</li><li>Perform other related duties as assigned by regional management.</li><li>Uphold and exemplify optimal employee attributes and competencies that align with organizational values and objectives.</li></ul><p><strong>Qualifications:</strong></p><p><em>Minimum Requirements:</em></p><ul><li>Associate degree or equivalent experience with progress towards a bachelor's degree.</li><li>At least one year of management experience.</li><li>Proficient computer skills.</li></ul><p><em>Preferred Requirements:</em></p><ul><li>Bachelor’s degree in business or a related field.</li><li>Three or more years of management experience.</li><li>Background in sales with demonstrated leadership and team-building expertise.</li><li>Familiarity with the metals industry, including distribution processes, alloys, pricing structures, and market trends.</li></ul>
We are looking for an experienced and detail-oriented HR Contact Center Representative to join our team in Charlotte, North Carolina. In this role, you will be responsible for providing exceptional support and assistance to employees regarding HR-related inquiries, ensuring seamless communication and resolution of issues. This is a long-term contract position that offers the opportunity to contribute to an organization committed to excellence in employee relations and human resources.<br><br>Responsibilities:<br>• Respond to inbound inquiries from employees regarding HR policies, benefits, payroll, and other related topics.<br>• Utilize HRIS platforms, including Workday, to manage and resolve employee requests efficiently.<br>• Assist with onboarding processes to ensure a smooth transition for new hires.<br>• Address employee relations matters with professionalism and confidentiality.<br>• Provide guidance and support in a HIPAA-regulated environment, ensuring compliance with all relevant regulations.<br>• Collaborate with payroll teams to resolve issues and support payroll processes.<br>• Maintain accurate records and documentation within HR systems.<br>• Deliver exceptional customer service in a contact center environment, handling high call volumes effectively.<br>• Monitor and prioritize tasks to ensure timely resolution of employee concerns.<br>• Support HR teams in administrative functions as needed.
<p>We’re proactively recruiting Technical Support Specialists for upcoming openings within our clients’ IT Service Desk teams. These roles are ideal for motivated IT professionals who are passionate about customer service, technology, and continuous learning.</p><p>As a Technical Support Specialist, you’ll be on the front line of IT support — helping users resolve technical issues, improve productivity, and ensure seamless operation of enterprise systems. You’ll collaborate closely with IT peers, use modern tools like ServiceNow, and gain exposure to a wide range of technologies including Windows 10/11, Office 365, Active Directory, VPN, Citrix, and various SaaS platforms.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide Tier 1 technical support via phone, email, chat, and in person</li><li>Troubleshoot and resolve issues with Windows OS, O365, VPN, and network connectivity</li><li>Manage incidents and requests using ServiceNow or similar ITSM platforms</li><li>Support Active Directory, Exchange mailboxes, and user account management</li><li>Assist users with mobile device setup, application installs, and hardware troubleshooting</li><li>Escalate complex issues to Tier 2/3 or vendor support teams as needed</li><li>Document, track, and follow up on all support interactions</li><li>Participate in IT projects and process improvement initiatives</li></ul>
<p><strong>Job Description:</strong></p><p>In this role you will provide operational support on syndicated and bilateral loans for the largest and most sophisticated corporate loan transactions in the market. Within Wholesale Lending Services WLS you will have direct contact with borrowers lenders and business partners where you will deliver excellence in the servicing experience with high levels of satisfaction. </p><p><br></p><p><strong> Job Responsibilities:</strong></p><p> - Provide deal origination and execution support to Asset Based Lending bank deal teams as the primary loan servicing contact for internal/external clients for issues and resolutions. </p><p> - Administer excellence in the customer experience for both internal and external customers</p><p> - Provide feedback to deal structuring team on operational market trends and any operational feasibility</p><p> - Read and interpret complex legal credit agreements and related documentation working with attorneys when applicable</p><p> - Perform quality control on new deals restructures and amendments by thoroughly understanding the credit agreement verifying system set up accuracy</p><p> - Oversee loan activity funding re-pricings payments as instructed by the client in accordance with credit agreements</p><p> - Calculate and track complex interest and fee accruals at various rate levels across changing lender distributions</p><p> - Reconcile daily funding and payment activity to account for all daily cash transactions initiate and reconcile automated funds movement monitor and escalate past due principal interest fees</p>
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Charlotte, North Carolina. This role requires someone with strong organizational skills and the ability to manage financial transactions with accuracy and efficiency. As part of the accounting team, you will support critical financial operations and ensure the smooth processing of invoices and payments.<br><br>Responsibilities:<br>• Process daily cash and wire transactions accurately to support internal business operations.<br>• Submit invoices through customer portals promptly to facilitate timely payments.<br>• Generate and distribute accounts receivable statements to clients to maintain payment schedules.<br>• Review supplier invoices thoroughly to ensure compliance and accuracy.<br>• Collaborate with relevant parties to resolve discrepancies or issues in invoice documentation.<br>• Verify that invoices have proper approvals before processing.<br>• Enter invoices into the accounting system efficiently to maintain up-to-date records.<br>• Handle employee travel and expense reports with precision.<br>• Provide assistance to the Accounting Manager in daily, monthly, and year-end accounting tasks.
We are looking for a QA Specialist to join our team in Charlotte, North Carolina, within the financial services industry. This is a long-term contract position where you will play a key role in evaluating and improving the quality of chatbot interactions for Intuit Assist, a next-generation AI tool designed to enhance member experiences. By analyzing both qualitative and quantitative data, you will help identify trends, enhance performance, and ensure customer satisfaction.<br><br>Responsibilities:<br>• Review chatbot interactions to assess quality, identify patterns, and pinpoint areas for improvement.<br>• Analyze member experiences to ensure responses are accurate, empathetic, and aligned with company policies.<br>• Collaborate with cross-functional teams to address gaps and improve chatbot performance.<br>• Participate in calibration sessions and audit programs to maintain quality standards.<br>• Provide insights and feedback to enhance member satisfaction and reduce frustration.<br>• Become a subject matter expert on evolving services and products.<br>• Apply data analysis techniques, including creating pivot tables, charts, and graphs, to support quality assurance efforts.<br>• Navigate complex scenarios while adhering to security policies and protocols.<br>• Contribute to additional tasks as needed to support team objectives.
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
We are looking for a motivated and dynamic Customer Success Specialist to join our team in Cornelius, North Carolina. In this role, you will focus on building strong relationships with businesses, promoting exclusive wireless solutions, and driving customer success. This is a long-term contract opportunity in the telecom services industry, ideal for someone who thrives in a fast-paced and results-driven environment.<br><br>Responsibilities:<br>• Conduct 30–50 outbound calls daily to engage with businesses across various industries, including insurance, automotive, logistics, and delivery operations.<br>• Present and promote exclusive wireless rate plans and mobility solutions from major carriers to decision-makers.<br>• Identify and evaluate leads, ensuring they meet criteria for follow-up by the sales team.<br>• Schedule and coordinate appointments for the sales team to close deals with prospects who meet the necessary criteria.<br>• Maintain accurate records of outreach activities and progress using company-provided tools and systems.<br>• Meet or exceed daily and weekly goals for outreach and lead generation.<br>• Collaborate with the sales team to ensure seamless handoffs and effective communication.<br>• Stay up-to-date with industry trends and product offerings to provide accurate and compelling information to clients.<br>• Address connectivity issues and provide solutions to enhance the customer experience.
<p>We are looking for a dedicated Business Assistant to join our team in Charlotte, NC. This Contract to permanent position offers an excellent opportunity to support the daily operations of a thriving office. The ideal candidate will play a key role in ensuring a seamless experience for both patients and staff through exceptional organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients warmly upon arrival to create a positive and detail oriented first impression.</p><p>• Manage patient scheduling and records using Dentrix software.</p><p>• Coordinate and confirm appointments for multiple providers within the office.</p><p>• Process and file insurance claims, including follow-ups on outstanding claims and verification of benefits.</p><p>• Post payments from insurance companies and patients while handling accounts receivable efficiently.</p><p>• Discuss treatment plan costs and payment options with patients in a clear and supportive manner.</p><p>• Collaborate with team members and providers to implement systems that enhance office productivity.</p>
We are looking for a highly organized and detail-oriented Service Coordinator to join our team in Charlotte, North Carolina. As an integral part of our operations, you will oversee client intake processes and ensure smooth coordination between departments. This role offers the opportunity to contribute to a dynamic environment and is structured as a Contract to permanent position.<br><br>Responsibilities:<br>• Manage client intake procedures and ensure accurate documentation is maintained.<br>• Oversee the scheduling and dispatching of services to meet client needs efficiently.<br>• Collaborate with teams to generate quotes and process billing accurately.<br>• Utilize content management systems (CMS) to organize and retrieve client data.<br>• Coordinate with production environments to ensure timely delivery of services.<br>• Communicate effectively with clients and team members to address inquiries and resolve issues.<br>• Maintain and organize microfilm records as part of the documentation process.<br>• Monitor workflow and identify areas for process improvement.<br>• Track and report on service metrics to ensure operational goals are met.
<p><strong>We’re proactively recruiting Help Desk Technicians for upcoming contract and contract-to-hire opportunities.</strong></p><p>If you’re passionate about supporting end users, troubleshooting technical issues, and keeping IT operations running smoothly, we’d like to connect with you in advance of new openings.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide first-line and second-line technical support for desktops, laptops, mobile devices, and peripherals</li><li>Troubleshoot hardware, software, connectivity, and account access issues</li><li>Manage and resolve tickets through ServiceNow, Jira, Zendesk, or similar ITSM tools</li><li>Assist with account creation, password resets, and permissions (Active Directory / Entra ID)</li><li>Support O365, Windows 10/11, VPN, and basic network troubleshooting</li><li>Install, configure, and update applications as needed</li><li>Document resolutions, steps, and user instructions</li></ul>
We are looking for an experienced Senior Accounts Receivable Clerk to join our team in Charlotte, North Carolina. In this role, you will oversee critical aspects of credit management, accounts receivable processes, and cash applications to ensure efficient financial operations. This position requires a detail-oriented individual with strong analytical skills and a proactive approach to improving processes.<br><br>Responsibilities:<br>• Develop and implement credit policies that align with corporate goals and objectives.<br>• Perform regular reviews of customer credit limits and terms to ensure compliance and accuracy.<br>• Design strategies to establish credit lines for high-risk customers while minimizing financial exposure.<br>• Manage accounts receivable and collections to achieve optimal turnover rates and timely payments.<br>• Assess potential losses and determine appropriate levels for loss reserves to safeguard company finances.<br>• Oversee cash application processes to guarantee accurate and efficient posting within the system.<br>• Build and maintain collaborative relationships with members of the credit and financial community to exchange valuable information.<br>• Analyze financial and business data of customers to support sound credit decisions.<br>• Utilize computer-based credit management systems to enhance operational efficiency.<br>• Collaborate with internal teams to resolve billing issues and maintain customer satisfaction.
<p>We are seeking a data-driven and creative Ecommerce Marketing Specialist to support online sales growth across our digital platforms. This role is responsible for optimizing product listings, managing digital campaigns, and improving the customer journey to increase conversions and revenue.</p><p><strong>Responsibilities</strong></p><ul><li>Manage and optimize product listings across ecommerce platforms (Shopify, Amazon, WooCommerce, etc.).</li><li>Plan and execute digital marketing campaigns—including email, social ads, paid search, and retargeting—to drive traffic and sales.</li><li>Conduct keyword research and optimize product titles, descriptions, and metadata for SEO.</li><li>Monitor campaign analytics, website performance, and customer behavior to recommend improvements.</li><li>Collaborate with creative teams on product photography, A/B testing, and promotional content.</li><li>Coordinate promotions, discounts, and seasonal campaigns to maximize sales.</li><li>Track KPIs such as CTR, ROAS, conversion rates, and customer acquisition cost.</li><li>Ensure brand consistency across all ecommerce storefronts and marketing channels.</li></ul><p><br></p>
We are looking for a skilled Tax Accountant to join our team in Statesville, North Carolina. In this Contract to potential long-term position, you will play a key role in preparing and reviewing tax filings for individuals and businesses, ensuring compliance with federal, state, and local regulations. If you are detail-oriented and have a passion for tax planning and compliance, we invite you to bring your expertise to our dynamic environment.<br><br>Responsibilities:<br>• Prepare, review, and file accurate federal, state, and local tax returns for both individuals and businesses.<br>• Analyze client financial situations to identify potential tax savings and recommend strategies for optimizing their financial outcomes.<br>• Conduct thorough research on current tax regulations and apply findings to ensure compliance in client tax filings.<br>• Respond promptly to tax notices and communicate effectively with tax authorities on behalf of clients.<br>• Maintain comprehensive and organized records for all client engagements and tax-related documents.<br>• Collaborate with clients to gather necessary financial information and address their tax-related inquiries.<br>• Stay informed about changes in tax laws and emerging issues to provide up-to-date advice and solutions.<br>• Utilize Ultra Tax software to ensure efficient and accurate tax preparation.<br>• Work both independently and collaboratively to meet deadlines and deliver high-quality service.
We are looking for a skilled Senior IT Auditor to join our team in Charlotte, North Carolina. In this role, you will assist clients in identifying and managing technology risks, improving efficiency, and ensuring compliance across various IT frameworks and systems. This position offers the opportunity to work with cutting-edge technologies and diverse industries, delivering tailored solutions to enhance cybersecurity, data governance, and IT resilience.<br><br>Responsibilities:<br>• Conduct comprehensive IT audits to assess risks, evaluate controls, and ensure compliance with industry standards.<br>• Develop audit deliverables such as process flows, work programs, audit reports, and control summaries.<br>• Provide advisory services on IT frameworks, including cybersecurity, cloud auditing, data governance, and disaster recovery.<br>• Identify opportunities to enhance clients' technology performance and operational efficiency.<br>• Collaborate with clients to implement technology solutions that align with their business objectives.<br>• Stay updated on emerging technologies and industry trends to deliver innovative solutions.<br>• Lead or assist in audit engagements, ensuring quality and adherence to timelines.<br>• Evaluate the effectiveness of IT general controls and recommend improvements.<br>• Support clients in achieving compliance with regulations such as Sarbanes-Oxley and ISO standards.<br>• Foster strong client relationships and contribute to a positive team environment.
We are looking for a detail-oriented Accounting Clerk to join our team in Spartanburg, South Carolina. In this Contract to permanent position, you will play a key role in managing financial records, ensuring accuracy in transactions, and supporting various accounting functions. This is an excellent opportunity to contribute to a non-profit organization while growing your career in accounting.<br><br>Responsibilities:<br>• Maintain accurate and up-to-date financial records in accounting systems.<br>• Process payments, including handling credit card transactions and online payment platforms.<br>• Manage accounts receivable by tracking incoming payments and resolving discrepancies.<br>• Address customer inquiries and provide assistance related to financial matters.<br>• Enter financial data efficiently and ensure the integrity of all information.<br>• Assist in reconciling accounts to support compliance and accuracy.<br>• Work collaboratively with team members to enhance accounting procedures.<br>• Prepare financial reports and summaries for management review.<br>• Perform administrative tasks related to accounting operations as required.
<p>We are looking for a detail-oriented Collections Specialist to join our team in Charlotte, North Carolina. In this role, you will be responsible for managing the B2B collection of outstanding payments, ensuring compliance with company policies, and maintaining positive relationships with clients. Your expertise in credit and collections processes will be essential in resolving account discrepancies and achieving financial objectives.</p><p><br></p><p>Responsibilities:</p><p>• Manage the collection process for commercial accounts to ensure timely payments.</p><p>• Monitor outstanding balances and proactively follow up with clients via inbound and outbound calls.</p><p>• Investigate and resolve account discrepancies while maintaining accurate records of all communications.</p><p>• Collaborate with internal teams to address billing or payment issues and find effective solutions.</p><p>• Utilize Salesforce to track and manage customer interactions and payment statuses.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding debts.</p><p>• Ensure compliance with company credit and collection policies and applicable regulations.</p><p>• Provide regular updates and reports on collection activities and account statuses to management.</p><p>• Build and maintain strong relationships with clients to promote a positive customer experience.</p>
<p>We are looking for an experienced AR/Project Accountant to join our team in Cornelius, North Carolina. The ideal candidate will excel in managing accounts receivable processes and ensuring efficiency in commercial collections and cash applications. This role requires someone who is detail-oriented, committed to maintaining accurate financial records, and able to support billing functions.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee accounts receivable processes, ensuring timely and accurate transactions.</p><p>• Handle commercial collections to recover outstanding balances while maintaining positive client relationships.</p><p>• Process cash applications efficiently, ensuring proper allocation of payments.</p><p>• Monitor and track cash collections to meet financial targets and deadlines.</p><p>• Assist with billing functions, including invoice preparation and reconciliation.</p><p>• Analyze accounts receivable data to identify trends and improve processes.</p><p>• Collaborate with internal teams to resolve discrepancies and streamline workflows.</p><p>• Prepare detailed financial reports related to accounts receivable.</p><p>• Maintain compliance with company policies and industry regulations.</p><p>• Provide support during audits and financial reviews related to accounts receivable.</p>
<p>Growing local CPA firm is seeking a <strong>Tax Senior or Manager</strong> to join their team. This role will manage and review complex individual and business tax returns, lead client relationships, and support staff development.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and review federal and state tax returns for individuals, partnerships, and corporations</li><li>Advise clients on tax planning and compliance</li><li>Supervise, train, and mentor staff accountants</li><li>Assist with firm process improvements and client growth initiatives</li></ul>
<p>We are looking for a detail-oriented Administrative Assistant to provide essential support to our Litigation team in Winston-Salem, North Carolina. This role requires a candidate with strong organizational skills and prior experience in litigation paralegal work. Ideal candidates will thrive in a fast-paced environment and demonstrate exceptional attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Offer administrative support to the sales team, ensuring smooth operations and effective communication.</p><p>• Handle legal documentation and assist with litigation-related tasks as needed.</p><p>• Coordinate schedules, meetings, and appointments to maximize efficiency.</p><p>• Maintain organized records and ensure accurate data management.</p><p>• Prepare reports, presentations, and correspondence to support team goals.</p><p>• Respond to inquiries promptly and effectively, representing the company in a detail-oriented manner.</p><p>• Collaborate with other departments to streamline processes and improve workflow.</p><p>• Monitor deadlines and ensure timely completion of tasks and projects.</p><p>• Perform general office duties such as filing, scanning, and managing supplies.</p><p>• Assist in tracking and updating key sales metrics and client information.</p>
<p>Robert Half is working with a client in need of a senior accountant. The ideal candidate will play a pivotal role in managing the company’s accounting processes, preparing financial reports, and ensuring compliance with accounting standards and regulations.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and review financial statements in accordance with GAAP.</li><li>Manage month-end and year-end close processes.</li><li>Analyze financial trends and provide insight to management for decision-making.</li><li>Reconcile accounts, ensuring accuracy and compliance with internal policies.</li><li>Oversee accounts payable, accounts receivable, and payroll functions.</li><li>Collaborate with external auditors and tax professionals for annual audits and compliance reporting.</li><li>Develop and implement internal controls to optimize processes and reduce risks.</li><li>Support budgeting, forecasting, and financial planning activities.</li><li>Supervise and mentor junior accounting staff to enhance team performance.</li><li>Stay updated on regulatory changes and maintain adherence to financial laws and standards.</li></ul><p><br></p>
<p>The Receptionist is the first point of contact for guests and employees, ensuring a welcoming environment. This role focuses on delivering exceptional <strong>guest experience and hospitality</strong>, while supporting back-office operations and maintaining organized common areas.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly while maintaining a detail-oriented approach.</p><p>• Manage incoming calls using a multi-line phone system and efficiently transfer calls to the appropriate departments.</p><p>• Coordinate deliveries and sort incoming mail to ensure timely distribution.</p><p>• Assist with administrative tasks and provide support for special projects as needed.</p><p>• Communicate effectively with managers and clients to address deadlines or job-related concerns.</p><p>• Operate and manage switchboard systems to facilitate smooth communication within the organization.</p><p>• Maintain accurate records and ensure proper documentation of office activities.</p>
