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3 results for Billing Managersupervisor in Charlotte, NC

Billing Analyst

Charlotte, NC
onsite
Permanent / Full Time
56000 - 57500 USD / Yearly
We are looking for a detail-oriented Billing Analyst to join our team in Charlotte, North Carolina. In this role, you will play a key part in managing the billing process for multiple divisions, ensuring accuracy and efficiency in high-volume invoicing. This hybrid position offers flexibility with remote work on Mondays and Fridays, as well as a supportive and people-first organizational culture. Responsibilities: • Prepare and deliver accurate invoices based on shipment data from the previous day. • Reconcile billing records and post finalized invoices into the Siteline system. • Manage portal entries for invoicing processes across multiple customer platforms. • Build and maintain strong relationships with assigned divisions to ensure approval and accuracy of invoices. • Collaborate with a team managing billing for over 30 divisions, providing backup support when needed. • Monitor and address any discrepancies in the billing process to maintain data integrity. • Ensure compliance with company billing policies and customer-specific requirements. • Assist in process improvements to enhance efficiency within the billing cycle. • Provide exceptional customer service to internal and external stakeholders. • Support additional accounts receivable tasks as required.
2026-04-03T00:00:00Z

Account Manager

Charlotte, NC
onsite
Temporary to Hire
19.7885 - 25 USD / Hourly
We are looking for an Account Manager to join a team in Charlotte, North Carolina in a contract-to-permanent capacity. This position supports client-facing retirement plan administration activities and is ideal for someone who can combine relationship management with strong operational accuracy. The role will work closely with employer-sponsored plan activity, participant transactions, and payroll-related contribution processes while delivering responsive service to business clients and stakeholders. Responsibilities: • Manage business relationships by serving as a primary point of contact for account-related questions, service needs, and issue resolution. • Support administration of employer-sponsored retirement plans, including participant transaction handling and withdrawal-related activities in accordance with plan rules and regulatory guidelines. • Review and process payroll contribution files, ensuring deductions are accurately applied and invested within established timelines. • Maintain precise account records, documentation, and reporting tied to defined contribution plans and tax-related activities. • Respond to inbound inquiries from clients and internal partners with clear communication and timely follow-through. • Use spreadsheets and Excel-based tools, including macros when needed, to organize data, track activity, and improve processing accuracy. • Partner with administrative and service teams to resolve discrepancies, prevent errors, and uphold a high standard of account support. • Assist with ongoing account servicing needs across retirement plan operations, including recordkeeping and contribution-related processing tasks.
2026-04-23T00:00:00Z

Billing Specialist III

Charlotte, NC
onsite
Permanent / Full Time
54000 - 54080 USD / Yearly
We are looking for an experienced Billing Specialist III to join our team in Charlotte, North Carolina. In this role, you will be responsible for overseeing billing processes, ensuring accuracy, and providing support to internal teams and clients. This position requires a keen eye for detail, strong analytical skills, and the ability to lead and train team members effectively. Responsibilities: • Validate weekly data submissions to verify invoices are accurately processed through third-party platforms. • Review and approve or reject credit memos requested by Billing or Accounts Receivable representatives, providing clear feedback on rejection reasons. • Analyze and correct billing errors on rejected invoices, ensuring resubmission within five business days of notification. • Collaborate with the billing team, clients, and internal stakeholders to provide leadership and support. • Conduct thorough root cause analyses to identify process inefficiencies, system issues, or areas for improvement. • Assist in testing and implementing new processes or systems for billing-related tasks. • Provide backup coverage for Billing Administrators during absences or high-demand periods such as month-end. • Train and mentor new employees, offering guidance and ongoing support. • Support upper management with billing-related tasks and reporting. • Process agent invoice submissions and coach billing staff to address performance improvement areas.
2026-04-13T00:00:00Z