We are looking for a Business Support Analyst to support and improve enterprise applications that drive core business operations in Kershaw, South Carolina. This position works closely with business partners and technical teams to resolve application issues, strengthen system performance, and encourage effective use of ERP capabilities across finance, supply chain, project-related, and asset-focused functions. The role also contributes to process improvement, user enablement, and documentation that supports reliable day-to-day operations.<br><br>Responsibilities:<br>• Provide advanced support for ERP applications and connected systems, troubleshooting issues and helping business teams maintain efficient operations across finance, supply chain, project, and asset management areas.<br>• Manage escalated application incidents and service requests, delivering Level 2 support while coordinating timely resolutions with internal technology teams.<br>• Partner with stakeholders to evaluate business needs, define improvement opportunities, and recommend practical changes that increase system value and user adoption.<br>• Contribute to application updates, enhancements, and external system integrations by assisting with analysis, planning, testing, and implementation activities.<br>• Prepare clear functional and technical documentation, including process guides, support materials, and knowledge resources for users and internal support teams.<br>• Support user acceptance testing by organizing test activities, validating outcomes, and documenting issues to help ensure successful solution delivery.<br>• Deliver training and ongoing guidance to end users and key business contacts to build confidence and improve effective use of application features.<br>• Follow established change control and service management practices while supporting application activity across development, test, and production environments.<br>• Work with applications, infrastructure, and service desk teams to resolve cross-functional issues and maintain dependable application performance.<br>• Assist with audit-related reviews and corrective action efforts by helping address application controls, documentation needs, and identified gaps.
We are looking for a proactive Credit/Collections Supervisor/Manager to lead accounts receivable and commercial collections operations for a growing organization in Charlotte, North Carolina. This role is ideal for a hands-on leader who can guide teams, improve performance through data, and build strong partnerships across the business. The successful candidate will bring a forward-thinking approach, confidence working independently, and the ability to manage both day-to-day execution and longer-term process improvement in a dynamic manufacturing environment.<br><br>Responsibilities:<br>• Lead daily commercial collections and accounts receivable activities, ensuring team performance aligns with business objectives and service expectations.<br>• Monitor key collection and delinquency metrics, identify trends, and provide clear updates and recommendations to senior leadership.<br>• Set priorities for the team by directing focus toward high-risk or past-due accounts and adjusting collection strategies to improve recovery outcomes.<br>• Step in to support complex collection efforts when needed, including escalations involving internal stakeholders, customers, legal partners, or commercial teams.<br>• Maintain strong oversight of concerning accounts, helping the organization address payment risk before issues grow further.<br>• Take ownership of bad debt reserve reviews and write-off coordination, including preparing for monthly discussions and partnering with accounting to complete approved actions.<br>• Ensure collection practices remain consistent with company policies and reinforce accountability across supervisors and broader team members.<br>• Help lead operational change related to outsourced collections support, including managing local supervisors and aligning efforts across an extended team structure.<br>• Build a strong understanding of the business, establish operating cadences, and develop both immediate priorities and longer-term improvements for the function.
<p>We are actively seeking experienced Marketing Analysts to join our talent network for upcoming contract opportunities. These roles support a variety of clients and focus on turning marketing data into actionable insights that improve campaign performance, customer acquisition, and overall marketing effectiveness.</p><p><strong>What You’ll Do</strong></p><ul><li>Analyze marketing campaign performance across digital channels including email, paid media, web, and social </li><li>Develop dashboards and reports to track KPIs such as ROI, CAC, conversion rates, and engagement metrics </li><li>Translate complex data sets into clear insights and actionable recommendations for marketing and leadership teams </li><li>Support A/B testing and experimentation strategies to optimize campaigns and user journeys </li><li>Monitor funnel performance and identify opportunities for improvement across the customer lifecycle </li><li>Collaborate with marketing, product, and sales teams to align reporting and business goals </li><li>Maintain data integrity and ensure accuracy across analytics platforms and reporting tools </li><li>Present findings and insights to stakeholders in a clear, compelling way </li></ul><p><br></p>