<p>We are looking for a dedicated IT Support Specialist to join our team in Brooklyn Park, Minnesota.</p><p>In this role, you will provide comprehensive technical support to ensure seamless operations across devices, systems, and collaboration tools. Your focus will be on delivering excellent customer service while troubleshooting issues and contributing to the overall improvement of IT processes.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for devices, operating systems, collaboration tools, productivity software, and endpoint security systems.</p><p>• Coordinate onboarding and offboarding processes, including equipment setup and access provisioning for new and departing employees.</p><p>• Manage incident lifecycles from intake to resolution, ensuring clear and timely communication with users.</p><p>• Collaborate with engineering and enterprise application teams to address escalated issues and perform root cause analysis.</p><p>• Maintain local inventory by conducting audits, managing IT procurement, and overseeing stockroom operations.</p><p>• Support hardware lifecycle management, including imaging, deployment, asset tracking, and returns.</p><p>• Ensure functionality of audio-visual systems in meeting spaces and collaboration rooms.</p><p>• Participate in IT initiatives, such as software rollouts, system migrations, and compliance-related activities.</p><p>• Contribute to change, problem, and incident management processes, prioritizing customer satisfaction and service quality.</p>
<p>Vice President/Compliance Officer – Twin Cities Metro Area</p><p>Are you a seasoned compliance professional looking for your next leadership challenge? A leading financial institution in the Twin Cities Metro Area is seeking a <strong>Vice President/Compliance Officer</strong> to take ownership of its compliance programs and drive excellence across regulatory frameworks. This is an outstanding opportunity to align your expertise in banking compliance with a mission-driven organization focused on fostering community engagement and regulatory leadership.</p><p>Key Responsibilities</p><p>· Lead and oversee all aspects of the bank’s compliance programs, ensuring adherence to regulatory requirements, including CRA, ECOA, HMDA, and additional fair lending laws.</p><p>· Develop, refine, and implement compliance strategies, policies, and procedures to stay ahead of changing regulatory landscapes.</p><p>· Serve as the primary liaison with regulatory agencies during examinations, audits, and reviews, addressing findings and implementing corrective action when necessary.</p><p>· Mentor and manage compliance team members, promoting professional development and a culture of accountability.</p><p>· Collaborate with executive and operational teams to ensure alignment of regulatory compliance priorities with overall business objectives.</p><p>· Monitor industry trends and regulatory developments to provide actionable insights and maintain the institution's position as a compliance leader.</p><p>Qualifications</p><p>· 5+ years of experience in compliance, regulatory oversight, or a related role within the financial services industry; relevant legal or regulatory agency experience is highly preferred.</p><p>· Demonstrated expertise in community banking compliance, including strong knowledge of applicable regulations (e.g., CRA, ECOA, HMDA).</p><p>· Proven leadership and management abilities, with at least 2+ years overseeing and mentoring teams to success.</p><p>· Strong analytical, organizational, and communication skills; must be adept at distilling complexity into actionable recommendations.</p><p>· Hands-on experience collaborating with external regulatory bodies and guiding institutions through examinations or audits.</p><p>This is an opportunity to lead meaningful compliance efforts that impact both the bank and the community. Be part of a forward-thinking institution that values diversity, promotes equitable practices, and deeply invests in its employees and the communities it serves.</p><p>If you are interested, please contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or simply click the application link to get started.</p>
<p>Our client is seeking a highly skilled and proactive Yardi Specialist with expertise in Voyager to enhance system utilization, streamline processes, and introduce automation solutions across the organization. The current workflows are highly manual, and the goal is to transition to seamless, automated operations using Yardi's capabilities. This role will focus on optimizing the client's processes in areas such as lease violations, budgeting, reporting, and overall operational functionality. The consultant will collaborate with key leadership teams across Human Resources, Operations, Maintenance, and Compliance and directly report to the Chief Operating Officer (COO).</p><p> </p><p>Key Responsibilities:</p><ul><li>Assessment and Strategy Development: Evaluate the current use of Yardi Voyager and identify opportunities to leverage advanced functionalities for automation and increased efficiency.</li><li>Process Optimization: Design and implement workflows to minimize manual operations, such as lease violation tracking, rent collection tracking, delinquency management, and budgeting.</li><li>Automation Implementation: Develop automated solutions within Yardi Voyager to reduce reliance on spreadsheets and manual data entry processes. Examples include automating late rent processing, tracking delinquency trends, and reporting compliance metrics.</li><li>Cross-Department Collaboration: Work closely with department heads in HR, Operations, Maintenance, and Compliance to understand pain points, recommend solutions, and facilitate training for Yardi-related tasks.</li><li>Training and Documentation: Create detailed instructions and provide hands-on training to ensure staff are equipped to utilize Yardi efficiently. Document processes for future reference and onboarding purposes.</li><li>Reporting and Budgeting: Configure Yardi to support robust reporting and budgeting functionalities, such as forecasting based on real-time data and automated budget tracking tools.</li><li>System Customization: Customize Yardi modules and workflows to align with the client’s operational needs and business goals.</li><li>Future Planning Support: Assist the client in onboarding and training a full-time Yardi Administrator upon completion of the consulting engagement.</li></ul><p> Interested candidates should contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf.(com).</p><p><br></p><p><br></p>
<p>Compliance Manager</p><p>Are you an experienced compliance professional ready to lead and enhance compliance programs in the financial services industry? We are seeking a Compliance Manager to join a robust Legal & Compliance team. This role entails developing and overseeing compliance policies, procedures, and testing programs to ensure adherence to regulations and support organizational integrity.</p><p><br></p><p>Key Responsibilities</p><p>Manage the firm’s Electronic Communications Program, including policies, procedures, training, and surveillance in compliance with regulations.</p><p>Evaluate new technology projects and vendor assessments for potential regulatory risks and control requirements.</p><p>Participate in committees, refine related policies, and handle incident investigation, response, and remediation efforts.</p><p>Test accuracy of supervisory reports utilized for compliance oversight and regulatory purposes.</p><p>Perform control testing over Books and Records, Privacy, Cybersecurity, Vendor Management, and other processes to ensure regulatory compliance.</p><p>Revise written supervisory procedures and policies as needed, in response to evolving regulations, business processes, or testing outcomes.</p><p>Work across departments to resolve compliance-related issues and ensure the implementation of effective controls.</p><p>Develop and deliver compliance training to enhance understanding of policies across the organization.</p><p>Assist in responding to regulatory inquiries, audits, and remediation efforts as advised by regulatory bodies or firm leadership.</p><p>Identify and implement opportunities for operational and technological enhancements to improve efficiency and oversight.</p><p>Qualifications</p><p>7+ years of relevant compliance experience; prior institutional broker-dealer experience is a plus.</p><p>Bachelor’s degree required, with a focus in Business, Economics, Computer Science, or a related field preferred.</p><p>Proficiency with enterprise compliance systems, Microsoft Office Suite, and data analytics tools.</p><p>Strong interpersonal and written communication skills; ability to liaise effectively across departments in various settings.</p><p>Must be detail-oriented with the ability to manage and prioritize multiple tasks effectively while maintaining confidentiality.</p><p> </p><p>This position offers an opportunity to help shape and execute compliance programs in a dynamic and fast-paced environment, collaborating with teams committed to excellence.</p><p> </p><p>Ready to take the next step in your career? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to apply!</p>
<p>We are looking for a skilled and motivated accounts receivable specialist to join our team in Mendota Heights, Minnesota. As a key part of our customer service operations, you will be responsible for managing client accounts, resolving payment issues, and ensuring compliance with relevant policies and regulations. This is a long-term contract position offering the opportunity to build lasting relationships with customers while contributing to the organization's financial success.</p><p><br></p><p>Responsibilities:</p><p>• Communicate effectively with customers to address overdue accounts, negotiate payment arrangements, and resolve disputes.</p><p>• Maintain accurate and detailed records of customer interactions and account statuses.</p><p>• Ensure all collection activities comply with federal, state, and company regulations.</p><p>• Utilize computer applications, including Microsoft Word and other relevant software, to manage and document account information.</p><p>• Work independently to prioritize tasks and manage time efficiently to meet collection goals.</p><p>• Stay updated on company policies and procedures related to collections to provide accurate information to customers.</p><p>• Collaborate with internal teams to address complex payment issues and enhance customer satisfaction.</p><p>• Review account details to identify discrepancies and take appropriate action to resolve them.</p><p>• Process payments and ensure proper documentation of transactions.</p><p>• Provide insights and recommendations to improve collection processes and customer service practices.</p>
