We are looking for an experienced Office Services Manager to support the day-to-day operations of a bankruptcy practice in Phoenix, Arizona. This role blends administrative leadership, practice coordination, financial oversight, and cross-functional collaboration to help attorneys and staff deliver high-quality client service. The ideal candidate brings strong organizational judgment, legal operations knowledge, and the ability to manage multiple priorities in a service-focused environment.<br><br>Responsibilities:<br>• Oversee the daily administrative rhythm of the bankruptcy practice, ensuring meetings, schedules, communications, and follow-up activities remain organized and on track.<br>• Guide the client intake and matter opening process by coordinating screenings, conflict checks, and file setup in alignment with firm procedures.<br>• Provide operational support for case activity, including assistance with legal documents, information gathering, and electronic court filings when needed.<br>• Support the financial management of the practice by helping with budgets, expense monitoring, billing coordination, and matter-related administration.<br>• Maintain visibility over deadlines, recurring deliverables, and strategic initiatives to help the group meet business and client service objectives.<br>• Monitor practice-related systems such as Best Case and ECFx, helping maintain proper usage, compliance, and data accuracy.<br>• Partner with marketing efforts by organizing campaigns, client development events, directory submissions, and other business development activities.<br>• Prepare and distribute practice reports covering areas such as productivity, financial performance, staffing, and matter status for leadership review.<br>• Coordinate team meetings, develop agendas, document important outcomes, and follow through on assigned action items.<br>• Act as a central point of contact with departments such as accounting, human resources, marketing, information technology, and training while handling confidential matters with discretion.
<p>We are seeking a highly skilled <strong>Technology Implementation Consultant</strong> to lead ERP software deployments, client onboarding, training, and business process optimization initiatives for organizations within the construction and project-based industries. This role sits at the intersection of <strong>technology, ERP systems, accounting operations, and customer success</strong>, helping clients transform business processes through effective software implementation and adoption.</p><p>As a trusted advisor, you will guide clients through the complete implementation lifecycle, including system configuration, data migration, workflow design, user training, testing, and go-live support. The ideal candidate combines strong technical aptitude, ERP implementation experience, and business process knowledge, particularly within accounting, payroll, and construction operations.</p><p>Key Responsibilities</p><p>ERP Implementation & Technology Consulting</p><ul><li>Lead end-to-end ERP implementation projects, including discovery, requirements gathering, configuration, testing, deployment, and post-go-live support.</li><li>Partner with customers to understand operational and financial workflows and align system capabilities with business objectives.</li><li>Configure software modules, validate data integrity, support data conversion efforts, and ensure implementation readiness.</li><li>Consult clients on industry best practices, process improvements, and technology optimization strategies.</li><li>Assess implementation risks, identify gaps, and develop action plans to ensure successful project outcomes.</li><li>Collaborate with project managers, technical teams, and business stakeholders throughout the implementation lifecycle.</li><li>Support integration discussions and data exchange processes between ERP platforms and third-party applications.</li><li>Maintain expertise in ERP functionality, system enhancements, reporting capabilities, and emerging technology solutions.</li></ul><p>Customer Enablement & Training</p><ul><li>Deliver virtual and onsite training sessions for executives, accounting teams, payroll administrators, project managers, and operational users.</li><li>Develop training plans, documentation, and adoption strategies that promote long-term client success.</li><li>Serve as a subject matter expert and trusted advisor during onboarding and beyond.</li><li>Troubleshoot application issues, respond to customer inquiries, and provide consultative guidance regarding system functionality and best practices.</li></ul><p>Accounting, Payroll & Business Process Expertise</p><ul><li>Advise customers on accounting, payroll, job costing, and project-based financial workflows within ERP systems.</li><li>Support clients with payroll configuration, including multi-jurisdiction, union, and non-union payroll requirements.</li><li>Understand and translate accounting processes, financial reporting needs, and operational workflows into effective software solutions.</li><li>Assist clients in maximizing ERP functionality to improve visibility, efficiency, compliance, and business performance.</li></ul><p><br></p>