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3 results for It Director in Cedar Rapids, IA

Customer Service and Operations Manager

North Liberty, IA
onsite
Temporary to Hire
38.00 - 44.00 USD / Hourly
Robert Half is partnering with a well-established organization in the distribution space to hire a Customer Service and Operations Manager. This role is responsible for leading all aspects of the customer service function, including team leadership, order management, and cross-functional coordination with sales, warehouse operations, and vendors.This is a hands-on leadership role ideal for someone who thrives in a fast-paced environment and enjoys balancing team management with operational execution. Key Responsibilities<ul><li>Lead, manage, coach, and develop a team of Customer Service Representatives and purchasing personnel</li><li>Oversee end-to-end order processing, including order entry, pricing verification, and invoicing</li><li>Collaborate closely with sales, warehouse operations, and vendors to ensure seamless service delivery</li><li>Act as the primary escalation point for customer issues and drive timely resolution</li><li>Support warehouse coordination including shipment prioritization, inventory handling, and problem-solving</li><li>Review and manage inventory activities including adjustments, transfers, returns, and reconciliations</li><li>Ensure accurate documentation and compliance with shipping, receiving, and billing processes</li><li>Maintain and update inventory records and oversee year-end reconciliation efforts</li></ul> Operations & Office Oversight<ul><li>Coordinate shipping and receiving processes, including documentation and inventory commitments</li><li>Work within ERP systems for order management, inventory tracking, and reporting</li><li>Approve vendor invoices and manage petty cash reconciliation</li><li>Serve as ISO coordinator and support compliance-related initiatives</li><li>Act as liaison with external partners such as warehouses and property management</li></ul>
2026-07-27T13:48:46Z

Office Manager

Iowa City, IA
onsite
Permanent / Full Time
58000.00 - 70000.00 USD / Yearly
Office Administrator / Operations CoordinatorAre you highly organized, detail-oriented, and someone who enjoys keeping everything on track? We're looking for a proactive professional to support office operations, accounting, HR administration, compliance, and customer service in a dynamic, fast-paced environment.Key ResponsibilitiesAdministrative Support<ul><li>Manage office communications, documents, and supplies</li><li>Support leadership with administrative needs</li><li>Maintain records, systems, and vendor relationships</li></ul>Accounting & Billing<ul><li>Generate invoices and support accounts receivable</li><li>Maintain billing records and process documentation</li><li>Assist with expense tracking and financial recordkeeping</li></ul>HR & Employee Support<ul><li>Coordinate onboarding and employment documentation</li><li>Assist with benefits administration and payroll coordination</li><li>Support employee communications and workers' compensation processes</li></ul>Compliance & Documentation<ul><li>Maintain compliance records and reporting requirements</li><li>Track deadlines, licenses, registrations, and certifications</li><li>Support transportation and regulatory compliance activities</li></ul>Customer Service<ul><li>Serve as a professional point of contact for customers and partners</li><li>Coordinate billing and documentation communications</li><li>Maintain accurate customer records</li></ul>
2026-07-28T15:23:49Z

HR Generalist

Center Point, IA
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
Are you an HR professional who enjoys wearing multiple hats, building relationships across all levels of an organization, and being a trusted resource for employees and leadership alike? We are partnering with a stable, values-driven manufacturing company seeking an HR Generalist to support a local facility and serve as the primary onsite HR presence. This is an exciting opportunity to join an organization known for its strong culture, long-tenured workforce, and commitment to employee well-being. The role offers significant visibility, exposure to senior HR leadership, and the chance to help shape HR processes within a growing operation. What You'll DoAs the onsite HR partner, you'll support a variety of human resources, employee relations, payroll coordination, recruiting, and administrative functions, including:<ul><li>Serve as the first point of contact for employee HR questions and concerns</li><li>Assist with employee relations matters, coaching conversations, and disciplinary documentation</li><li>Coordinate recruiting activities, interview scheduling, and onboarding processes</li><li>Support benefits communications and employee updates</li><li>Assist with timekeeping, attendance tracking, payroll-related inquiries, and employee records</li><li>Help administer workers' compensation, leave programs, incident reporting, and compliance documentation</li><li>Maintain HR files, HRIS data, and confidential employee information</li><li>Partner with plant leadership and corporate HR on employee initiatives and ongoing operational support</li><li>Coordinate office administration, supplies, meetings, and employee communications</li></ul>
2026-07-02T17:44:02Z