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14 results for Customer Service Manager in Cedar Rapids, IA

Administrative Assistant
  • Iowa City, IA
  • onsite
  • Temporary
  • 18.00 - 18.50 USD / Hourly
  • <p><strong>Administrative Assistant – Tax Season Support (Contract)</strong></p><p><strong>Location:</strong> Iowa City, IA (Onsite)</p><p><strong>Schedule:</strong> 30–40 hours/week (hours increase as April 15 approaches)</p><p><br></p><p><strong>About the Role</strong></p><p>Our client in Iowa City is seeking a detail-oriented Administrative Assistant to support their team throughout the busy tax season. This is a great opportunity for someone who enjoys a fast-paced environment, is highly organized, and is comfortable interacting with clients and handling confidential information.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet clients and provide excellent customer service during peak tax season.</li><li>Answer incoming phone calls and route messages to the appropriate team members.</li><li>Assist with scanning, filing, and organizing tax documentation.</li><li>Manage appointment scheduling and client check-in processes.</li><li>Support preparers with administrative tasks to keep workflow moving efficiently.</li><li>Maintain confidentiality and handle sensitive financial information appropriately.</li><li>Perform additional clerical duties as needed during high-volume periods.</li></ul><p><br></p>
  • 2026-01-15T22:24:13Z
Receptionist
  • Iowa City, IA
  • onsite
  • Temporary
  • 17.00 - 17.00 USD / Hourly
  • <p><strong>Receptionist – As Needed / Saturday Support (Contract Project)</strong></p><p><strong>Location:</strong> Iowa City, IA</p><p><strong>Schedule:</strong> Saturdays, as needed</p><p><br></p><p><strong>Overview:</strong></p><p>We’re partnering with a local organization seeking a friendly, reliable <strong>Receptionist</strong> to provide Saturday coverage on an as needed basis. This role is perfect for someone who enjoys customer service, staying organized, and keeping the front desk running smoothly.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming phone calls with a professional, welcoming tone</li><li>Take clear, accurate messages and route information to the appropriate contacts</li><li>Transfer calls efficiently to staff and departments</li><li>Provide general front desk support and greet visitors as needed</li><li>Assist with <strong>light filing</strong> and basic administrative tasks</li><li>Maintain a tidy and organized reception area</li></ul><p><br></p>
  • 2026-01-09T23:35:57Z
Field Network Operations Manager
  • Cedar Rapids, IA
  • onsite
  • Permanent
  • 70000.00 - 90000.00 USD / Yearly
  • <p>We are seeking a skilled and hands-on Network Deployment Manager to oversee the planning, coordination, and execution of network installation projects across the Midwest. This role is ideal for a technical leader who thrives in fast-paced environments, enjoys solving complex network challenges, and is comfortable managing teams in the field. <strong>To learn more, apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (email is on LinkedIn). </strong></p><p><br></p><p>The ideal candidate brings strong networking experience—including Wi-Fi systems, surveillance solutions, fiber and structured cabling—and has a proven ability to lead and develop field technicians. This position plays a key role in ensuring high-quality deployments and exceptional customer service. <strong>To learn more, apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (email is on LinkedIn). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, manage, and mentor a team of 4–7 installation technicians, ensuring skill development, productivity, and adherence to company standards</li><li>Oversee end-to-end delivery of network installation projects: planning, site assessments, execution, testing, documentation, and closeout</li><li>Design, install, and maintain Wi-Fi networks, surveillance camera systems, and supporting network infrastructure</li><li>Perform advanced network diagnostics, PC troubleshooting, device configuration, and performance validation</li><li>Supervise and participate in fiber installations, structured cabling, and cable routing</li><li>Collaborate with project managers, engineering teams, subcontractors, and customers to ensure project success and timelines</li><li>Maintain quality control, safety standards, and professional conduct on all job sites</li><li>Travel regionally on a weekly basis, with occasional nationwide assignments</li></ul>
  • 2026-01-15T15:23:39Z
Administrative Assistant
  • Iowa City, IA
  • onsite
  • Temporary
  • 18.00 - 19.50 USD / Hourly
  • <p><strong>Administrative Assistant – Tax Season Support (Part-Time)</strong></p><p><br></p><p><strong>Schedule:</strong> Monday–Friday, 9:00 AM–3:00 PM + <em>occasional Saturdays</em></p><p><strong>Duration:</strong> <strong>November 16 – April 15</strong> (no anticipated time off within this duration)</p><p><strong>Location:</strong> Iowa City, Iowa </p><p><br></p><p><strong>About the Role</strong></p><p>Our client is seeking a detail-oriented and dependable <strong>Administrative Assistant</strong> to support their team throughout the busy tax season. This part-time position is ideal for someone who thrives in a fast-paced environment, enjoys multitasking, and is comfortable interacting with clients and professionals daily.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet clients, answer phone calls, and manage front-desk inquiries</li><li>Organize and maintain digital and physical tax documents</li><li>Prepare and assemble tax packets, engagement letters, and client correspondence</li><li>Schedule appointments, manage calendars, and coordinate client drop-offs/pickups</li><li>Handle data entry with accuracy and confidentiality</li><li>Provide general administrative support to tax preparers and CPAs</li><li>Assist with scanning, filing, printing, and document uploads</li><li>Support additional office tasks as needed throughout the season</li></ul><p><br></p>
  • 2026-01-09T16:38:41Z
Administrative Assistant/Office Manager
  • Dewitt, IA
  • onsite
  • Permanent
  • 45000.00 - 55000.00 USD / Yearly
  • <p>We are looking for a proactive and organized Administrative Assistant/Office Manager to join our team in Dewitt, Iowa. This role requires someone who is detail-oriented, excels in managing schedules, coordinating logistics, and providing operational support to executives. The ideal candidate will demonstrate strong communication skills, a process-driven mindset, and the ability to handle multiple tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage schedules for conference and community spaces, ensuring they are clean, organized, and equipped with functioning technology.</p><p>• Maintain executives’ calendars by scheduling meetings, sending reminders, and arranging catering or reservations when needed.</p><p>• Organize travel logistics, including booking flights, hotels, rental cars, and restaurant reservations.</p><p>• Attend meetings to take detailed notes, prepare agendas, and organize necessary materials or gifts for company events.</p><p>• Facilitate document execution by obtaining signatures, notarizing documents, and preparing materials for review.</p><p>• Manage company Smartsheets, ensuring updates are completed and providing weekly printed summaries for executives.</p><p>• Oversee office supply inventory and place orders to ensure necessary resources are available.</p><p>• Assist with social media efforts, including creating graphics and advertisements to enhance online presence.</p><p>• Process expense reports, enter invoices, and handle daily cash receipts accurately.</p><p>• Provide exceptional customer service by addressing inquiries and supporting operational needs.</p><p><br></p><p><strong>Why work here: </strong>This company provides a laid back and relaxed work environment, is very family oriented, and has a work/life balance. If you are looking for a small office environment where you can be part of the day-to-day successes, then this is the place for you! </p>
  • 2026-01-23T16:05:26Z
Bookkeeper/Office Manager
  • Fairfax, IA
  • onsite
  • Permanent
  • 25.00 - 30.00 USD / Hourly
  • <p>Do you love wearing multiple hats and being the go-to person who keeps everything running smoothly? If QuickBooks is your happy place and you thrive in an environment where autonomy is the norm, this role is for you! Robert Half is partnering with a well-established company within the construction industry to find a <strong>dynamic Office Manager/Bookkeeper</strong> who loves variety and thrives in a role where independence and trust are key.</p><p><br></p><p><strong>Why You’ll Love This Role:</strong></p><p>You’ll be the heartbeat of the office—managing everything from bookkeeping and payroll to vendor communication and job costing. This is a chance to make a real impact in a small, tight-knit team that values hard work, autonomy, and a positive attitude.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Manage QuickBooks Desktop for AP/AR, job setup, billing, and reconciliations</li><li>Process invoices, monitor financial transactions, and resolve discrepancies</li><li>Handle payroll (including union payroll- training provided), prepare and submit union reports and dues</li><li>Maintain employee files, onboarding paperwork, and support HR-related tasks</li><li>Perform bank reconciliations and oversee accurate financial reporting</li><li>Partner with the CPA for year-end processes and assist with tax filings</li><li>Keep office operations running smoothly—filing, reporting, and light administrative tasks</li><li>Communicate with vendors and team members (primarily via email and text)</li></ul><p><br></p>
  • 2026-01-23T15:54:08Z
Receptionist
  • Cedar Rapids, IA
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p><strong>Administrative Coordinator – Short-Term Contract</strong></p><p><strong>Location:</strong> Cedar Rapids, IA</p><p><strong>Hours:</strong> Full-time, Monday–Friday</p><p><strong>About the Role</strong></p><p>We’re seeking a detail-oriented <strong>Administrative Coordinator</strong> to support daily operations for one of our Cedar Rapids clients. This short‑term contract role is ideal for someone who enjoys staying organized, supporting multiple stakeholders, and keeping processes running smoothly. If you thrive in a fast-paced environment and want to make an immediate impact, this is the perfect opportunity.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide front-line administrative support including scheduling, calendar management, and email coordination</li><li>Prepare and maintain documents, reports, and spreadsheets</li><li>Assist with data entry, filing, and record management</li><li>Support internal teams with meeting coordination and follow-up</li><li>Greet visitors, answer phones, and route inquiries appropriately</li><li>Manage office supplies and assist with general office operations</li><li>Perform other administrative tasks as needed to support workflow during peak periods</li></ul><p><br></p>
  • 2026-01-20T22:33:39Z
Financial Analyst
  • Cedar Rapids, IA
  • onsite
  • Temporary
  • 26.00 - 29.00 USD / Hourly
  • <p><strong>Financial Analyst</strong></p><p><strong>Contract | Cedar Rapids, IA</strong></p><p><strong>3–5 Years of Experience Required</strong></p><p>Our client in Cedar Rapids is seeking an analytical and detail‑driven <strong>Financial Analyst</strong> to join their growing team. This role is ideal for someone who thrives in a collaborative environment, enjoys digging into financial data, and provides insights that drive business decisions.</p><p><strong>About the Role</strong></p><p>The Financial Analyst will support budgeting, forecasting, financial modeling, variance analysis, and reporting. You’ll collaborate cross-functionally with accounting, operations, and leadership teams to help guide strategic financial planning.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare monthly, quarterly, and annual financial reports.</li><li>Conduct variance and trend analyses; provide insights on performance drivers.</li><li>Assist in the annual budgeting and forecasting processes.</li><li>Build and update financial models to support business planning and decision‑making.</li><li>Analyze revenue, expenses, KPIs, and operational metrics.</li><li>Present financial findings to management in a clear, concise manner.</li><li>Support ad hoc financial analysis requests and special projects.</li></ul><p><br></p>
  • 2026-01-09T21:23:44Z
Product Manager
  • Cedar Rapids, IA
  • onsite
  • Permanent
  • 80000.00 - 110000.00 USD / Yearly
  • <p>Our client is looking for an experienced <strong>Procurement Manager</strong> to oversee sourcing, procurement, and category management processes. This role requires a strategic thinker who can build strong vendor relationships, optimize inventory management, and ensure product excellence. Located in Cedar Rapids, Iowa, this opportunity is ideal for someone with strong attention to detail and deep expertise in supply chain management and product ownership. Apply today! Call 319-362-8606 or email your resume to Shania Lewis (email on LinkedIn). </p><p><br></p><p>Responsibilities:</p><ul><li>Lead sourcing efforts by negotiating with suppliers to achieve optimal quality, pricing, delivery terms, and service.</li><li>Identify opportunities to expand or update product categories and establish partnerships with new vendors.</li><li>Develop and maintain deep product expertise, including components, manufacturing processes, and quality standards.</li><li>Build and sustain strong vendor relationships while collaborating with internal teams for transparency and efficiency.</li><li>Manage inventory levels, reduce expired/dead stock, and optimize freight costs within assigned categories.</li><li>Partner with purchasing to resolve supplier delays, product shortages, and quality issues.</li></ul>
  • 2026-01-09T19:34:34Z
Accountant
  • Cedar Rapids, IA
  • onsite
  • Temporary
  • 26.00 - 30.00 USD / Hourly
  • <p>Seeking a new opportunity as an <strong>Accountant</strong>? Check out this opportunity!</p><p><strong>Location:</strong> Cedar Rapids, Iowa</p><p><strong>Duration:</strong> Contract / Short-Term Assignment</p><p><strong>Join a dynamic team and make an immediate impact!</strong> Our client is seeking an <strong>Accountant</strong> for a short-term project with a leading organization in Cedar Rapids. This is a fantastic opportunity to showcase your expertise and help drive critical accounting functions during a busy season.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Month-End Close</strong>: Prepare and post journal entries, manage accruals, reconcile accounts, and ensure timely close processes.</p><p><strong>General Ledger Management</strong>: Maintain accuracy of the GL, review entries for compliance, and resolve discrepancies.</p><p><strong>Financial Reporting</strong>: Assist in preparing balance sheets, income statements, and cash flow reports; perform <strong>flux/variance analysis</strong> to explain changes.</p><p><strong>Account Reconciliations</strong>: Complete reconciliations for bank accounts, prepaid expenses, fixed assets, and intercompany transactions.</p><p><strong>Budget & Forecast Support</strong>: Provide data for budgeting and forecasting cycles; analyze trends to support decision-making.</p><p><strong>Compliance & Audit Prep</strong>: Ensure adherence to <strong>GAAP</strong> standards and assist with internal/external audit requests.</p><p><strong>Process Improvement</strong>: Identify opportunities to streamline workflows and enhance accuracy in reporting.</p><p><br></p>
  • 2026-01-02T18:48:54Z
Paralegal
  • Hiawatha, IA
  • onsite
  • Contract / Temporary to Hire
  • 24.00 - 28.00 USD / Hourly
  • <p><strong>Make an Impact Where It Matters</strong></p><p>Join a firm dedicated to helping businesses and families overcome financial challenges with honesty, transparency, and respect. If you want your work to make a real difference in people’s lives and communities, this is the opportunity for you.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Paralegal will provide critical support to attorneys in all aspects of debt restructuring and insolvency matters. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Assist attorneys with <strong>drafting, reviewing, and filing legal documents</strong> related to debt restructuring, bankruptcy, and creditor negotiations.</li><li>Conduct <strong>legal research</strong> on relevant statutes, case law, and regulatory requirements.</li><li>Organize and maintain case files, ensuring accuracy and compliance with deadlines.</li><li>Prepare <strong>summaries of financial statements, loan agreements, and restructuring plans</strong>.</li><li>Coordinate with clients, creditors, and court personnel to facilitate case progress.</li><li>Manage <strong>document discovery and due diligence</strong> for restructuring transactions.</li><li>Track and monitor case calendars, hearings, and filing deadlines.</li></ul><p><br></p>
  • 2026-01-02T00:54:10Z
Accounting Assistant
  • Waterloo, IA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p><strong>Accounting Assistant</strong></p><p><strong>Contract Role | Waterloo, IA</strong></p><p><strong>Full-Time | Onsite (hybrid flexibility after training)</strong></p><p>Our client in Waterloo is seeking an organized and detail‑driven <strong>Accounting Assistant</strong> to support daily accounting operations and ensure smooth workflow across multiple departments. This is a <strong>contract role</strong> offering a great opportunity to gain hands-on experience within a dynamic and collaborative accounting environment.</p><p><br></p><p><strong>About the Role</strong></p><p>The Accounting Assistant will be responsible for managing inbox workflow, communicating with vendors, verifying and matching financial documentation, updating client information, and supporting general data management activities. This role is ideal for someone who thrives in a structured environment and enjoys keeping processes running efficiently.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor and manage accounting inbox workflow; route messages appropriately.</li><li>Communicate with vendors regarding invoices, outstanding items, and general inquiries.</li><li>Match invoices, receipts, and supporting documentation for accuracy.</li><li>Update and maintain client information within internal systems.</li><li>Assist with data entry and general data management duties.</li><li>Support the accounting team with additional clerical or administrative tasks as needed.</li></ul><p><br></p>
  • 2026-01-09T21:23:44Z
Payroll Specialist
  • Cedar Rapids, IA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p><strong>Payroll Coordinator / Timekeeping Specialist</strong></p><p><strong>Contract-to-Hire | Cedar Rapids, IA</strong></p><p><strong>Full-time | 50–60 hours/week + occasional Saturdays</strong></p><p><br></p><p>Are you detail-oriented, deadline-driven, and energized by fast-paced work? Our client in Cedar Rapids is seeking a <strong>Payroll Coordinator / Timekeeping Specialist</strong> to support their growing team. This role is ideal for someone who thrives on accuracy, communication, and problem-solving within payroll operations.</p><p><br></p><p><strong>About the Role</strong></p><p>In this position, you will play a key part in ensuring timely, accurate payroll processing. You will serve as a resource for employee payroll questions, monitor timesheet submissions, and ensure all entries are compliant and error-free. This is a <strong>contract-to-hire</strong> opportunity offering long-term potential for the right candidate.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to payroll-related questions and provide exceptional support to employees and supervisors.</li><li>Review, identify, and follow up on payroll discrepancies in a timely manner.</li><li>Enter and update PTO, per diem pay, and other variable pay items.</li><li>Perform high-volume data entry of employee timecards with strong attention to detail.</li><li>Collaborate with HR, supervisors, and accounting teams to ensure accurate payroll processing.</li><li>Maintain confidentiality and follow company policies and payroll best practices.</li></ul><p><br></p>
  • 2026-01-09T21:23:44Z
Senior Salesforce Developer
  • Cedar Rapids, IA
  • onsite
  • Permanent
  • 160000.00 - 170000.00 USD / Yearly
  • We are looking for a highly skilled Senior Salesforce Developer to join our team in Cedar Rapids, Iowa. This role offers an exciting opportunity to lead the development and implementation of Salesforce solutions across enterprise-level projects. You will leverage your expertise in Salesforce technologies to create scalable, efficient, and impactful systems while working in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Design, develop, and implement Salesforce solutions tailored to meet business requirements.<br>• Lead the creation of scalable architectures and ensure best practices in multi-org environments.<br>• Translate user stories into functional Salesforce features using a combination of coding and declarative tools.<br>• Conduct code reviews and provide technical guidance to ensure high-quality deliverables.<br>• Collaborate with cross-functional teams to gather requirements and deliver innovative solutions.<br>• Optimize Salesforce data storage, workflows, and process automations to improve system performance.<br>• Implement and maintain integrations with external systems using APIs and other tools.<br>• Stay updated on advancements in Salesforce technology and recommend improvements.<br>• Manage deployment processes and ensure smooth transitions using DevOps methodologies.<br>• Develop custom applications using Sales Cloud, Service Cloud, Experience Cloud, and other Salesforce products.
  • 2026-01-13T14:59:29Z