<p>We are seeking a highly organized and patient-focused <strong>Medical Front Office Specialist</strong> to join our healthcare team in Carmel, Indiana. In this role, you will be the first point of contact for patients, providing excellent customer service while supporting daily front office operations. The ideal candidate is detail-oriented, professional and comfortable working in a fast-paced medical environment.</p><p><br></p><p><strong>Hours: </strong></p><p>Monday 12:30p – 5:30p</p><p>Tuesday 8:00a – 5:30p</p><p>Wednesday 8:00a – 5:30p</p><p>Thursday 7:30a – 5:30p</p><p>Friday 7:30 – 4:30p</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients and visitors in a courteous and professional manner</li><li>Answer and direct incoming phone calls</li><li>Schedule, confirm and reschedule patient appointments</li><li>Verify insurance information and collect copays or other payments</li><li>Maintain accurate patient records and update demographic information</li><li>Manage patient check-in and check-out processes</li><li>Respond to patient inquiries regarding appointments, forms and office procedures</li><li>Support medical staff with administrative tasks as needed</li><li>Ensure the front desk and reception area remain organized and welcoming</li><li>Maintain confidentiality and comply with HIPAA and office policies</li></ul><p><br></p>