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4 results for Customer Service Manager in Carmel, IN

Customer Service Representative

Indianapolis, IN
onsite
Permanent
45000 - 48000 USD / Yearly
We are looking for a detail-oriented Customer Service Specialist to join our Client's team in Indianapolis, Indiana. This role involves managing schedules, processing purchase orders, and maintaining clear communication with clients in a fast-paced environment. If you thrive under deadlines and enjoy multitasking while ensuring accuracy, this position offers a great opportunity to grow your skills. Responsibilities:• Answer and route incoming calls as part of a two-person team, ensuring prompt and attentive communication.• Collaborate with production builders weekly to review schedules, update timelines, and confirm accuracy.• Process and print new purchase orders, ensuring all information is accurately entered into internal systems.• Maintain and regularly update builder schedules to meet all weekly deadlines.• Perform data entry and documentation tasks efficiently in a fast-paced setting.• Participate in training to gain a comprehensive understanding of the company's products and services.
2026-04-06T00:00:00Z

Customer Service Representative

Anderson, IN
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team onsite in Anderson, Indiana. In this long-term contract position, you will play a key role in delivering exceptional support to ministers, churches, and constituents, while ensuring smooth administrative and technical operations. This is an excellent opportunity to make a meaningful impact by contributing to the success of our faith organization and fostering strong communication within our community. Responsibilities:• Provide outstanding customer service and pastoral care to individuals via phone and other communication channels.• Maintain and update minister and church data, ensuring accuracy and reliability of records.• Support administrative operations by assisting with front desk duties and covering for the Executive Assistant when needed.• Develop and document processes, and cross-train team members on Engagement Team responsibilities.• Manage technical support tickets, ensuring proper documentation and resolution in a timely manner.• Continuously improve technical knowledge and system proficiency to better assist constituents.• Share accurate and timely information with constituents to address their inquiries effectively.• Collaborate with team members to adapt to changing priorities and organizational needs.
2026-04-13T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Contract / Temporary to Hire
16 - 17.6 USD / Hourly
We are looking for a Customer Service Representative to support members and callers with patience and care in Indianapolis, Indiana. This Contract to permanent opportunity is ideal for someone who enjoys helping others, managing inquiries efficiently, and delivering a positive service experience in every interaction. In this role, you will assist individuals connected to a mission-driven organization that serves veterans, their families, and local communities. Success in this position requires strong communication, sound judgment, and the ability to work accurately across multiple systems in a fast-paced environment. Responsibilities:• Respond to incoming customer inquiries by phone and provide clear, courteous, and solution-focused support.• Document conversations, updates, and account details with a high level of accuracy while following established procedures.• Use multiple applications and internal systems at the same time to research issues, enter information, and complete service requests.• Investigate customer concerns, identify appropriate next steps, and escalate more complex matters when additional support is needed.• Maintain a calm and attentive approach during challenging interactions and work to de-escalate concerns effectively.• Adapt to updated workflows, system changes, and shifting priorities while continuing to meet service expectations.• Collaborate with team members and supervisors to share information, resolve issues, and support daily operations.• Meet attendance, schedule, and coverage expectations to help ensure consistent service for customers.
2026-04-21T00:00:00Z

Ecommerce Manager

Indianapolis, IN
onsite
Permanent
75000 - 130000 USD / Yearly
We are looking for an experienced Ecommerce Manager to oversee and optimize the operations of our client's B2C and B2B ecommerce platform. This is an exciting opportunity to lead and grow an online sales operation, ensuring a seamless customer experience while driving business growth. The ideal candidate will bring strategic vision, operational expertise, and a passion for enhancing ecommerce processes. Responsibilities:• Manage daily operations of the ecommerce platforms, focusing on both B2C and B2B sales.• Develop and implement strategies to drive online sales through effective merchandising, pricing, and promotional activities.• Monitor and analyze sales data, customer behavior, and website metrics to identify areas for improvement.• Collaborate with web development partners to optimize site functionality, ensure accurate product listings, and enhance user experience.• Coordinate timely execution of product launches, pricing updates, and seasonal promotions.• Partner with distribution leadership to establish efficient packaging and fulfillment processes.• Create and maintain standard operating procedures for order picking, packing, shipping, and returns management.• Work closely with internal teams across sales, marketing, IT, and supply chain to align ecommerce goals with broader business objectives.• Ensure consistent inventory availability and accurate stock levels for online platforms.• Identify and implement automation opportunities to streamline workflows and improve customer satisfaction.
2026-03-20T00:00:00Z