<p>Our client is seeking an experienced and people-focused HR Manager to lead and support key human resources functions across the organization. This role will oversee employee relations, performance management, recruiting support, benefits administration, compliance, and HR operations while helping foster a positive and productive workplace culture. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day human resources operations and team support</li><li>Oversee employee relations, performance management, and policy implementation</li><li>Support recruitment, onboarding, and retention initiatives</li><li>Administer benefits programs and respond to employee HR inquiries</li><li>Ensure compliance with employment laws, company policies, and HR best practices</li><li>Maintain HR records, reporting, and HRIS updates</li><li>Partner with leadership on workforce planning and organizational needs</li><li>Assist with training, employee engagement, and process improvement initiatives</li></ul><p><br></p>
<p>Our client is seeking an experienced and strategic <strong>HR Manager</strong> to oversee day-to-day human resources operations and support a positive, compliant, and high-performing workplace. This role is ideal for a hands-on HR professional who can balance employee support, policy administration, compliance, and operational leadership in a dynamic environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage daily HR operations, including employee relations, performance management, onboarding, offboarding, and policy administration</li><li>Oversee benefits administration, leave management, and employee records to ensure accuracy and compliance</li><li>Partner with leadership on workforce planning, talent acquisition, and organizational development initiatives</li><li>Provide guidance to managers and employees on HR policies, procedures, and best practices</li><li>Support compliance with federal, state, and local employment laws and internal policies</li><li>Maintain HRIS data, reporting, and documentation, ensuring confidentiality and data integrity</li><li>Assist with employee engagement, training, and performance review processes</li><li>Help develop and implement HR programs, procedures, and process improvements</li><li>Support investigations, conflict resolution, and other employee relations matters as needed</li><li>Prepare HR reports and support special projects related to people operations</li></ul><p><br></p>
Robert Half Management Resources is partnering with a San Diego-based, project-driven organization (construction-focused) seeking an interim Director of Project Accounting to step in and drive operational improvements, strengthen processes, and lead a high-performing team.<br>This is a 4–6 month engagement, with a heavier on-site presence upfront, transitioning to a more flexible/remote cadence over time.<br><br>Position Overview<br>Reporting to the SVP & Controller, the Director of Project Accounting will lead and enhance project accounting operations, driving efficiency, accuracy, and cross-functional alignment. This leader will bring a strong blend of technical accounting expertise, operational leadership, and process improvement focus.<br><br>Key Responsibilities<br><br>Strong focus on projects around Sales & Use tax, Inventory, tariff compliance, unique project considerations (cancellations, customer bankruptcies)<br>Partner cross-functionally with Project Controls, Construction, and Operations to design and optimize accounting processes while ensuring strong internal controls<br>Lead month-end close for project accounting, including WIP, job cost accruals, reserves, underbillings, deferred revenue, and joint ventures<br>Support quarter-end flux / variance analysis tied to project performance<br>Oversee complex balance sheet reconciliations and non-standard journal entries<br>Manage, mentor, and review the work of the project accounting team<br>Assist in the preparation of financial statements in accordance with US GAAP<br>Identify issues proactively and implement process improvements and operational efficiencies<br>Support audit readiness and coordination with external auditors<br>Assist with due diligence efforts and special projects as needed<br><br><br><br>Qualifications<br><br>Bachelor’s degree in Accounting or Finance<br>10+ years of progressive accounting experience<br>Strong project-based accounting experience within construction or similar industries<br>Expertise in:<br><br>Revenue recognition (ASC 606)<br>Change orders, contracts, cost-to-complete estimates<br>WIP accounting, reserves, claims, and settlements<br><br><br>Experience in multi-entity and consolidated environments<br>Ability to manage multiple complex projects (Lump Sum, GMP, T& M)<br>Experience overseeing audits and working with external auditors<br>Exposure to CMiC and/or Textura (ideal but not required)<br>CPA strongly preferred<br><br><br>Preferred Background<br><br>Construction industry with percentage-of-completion accounting<br>Big 4 or large public accounting experience<br>Strong Excel / MS Office skills<br><br><br>Engagement Details<br><br>Duration: 4–6 months<br>Location: San Diego (on-site preferred)<br>Flexibility: Open to candidates outside San Diego willing to travel upfront, with more remote flexibility over time
<p>A well-established roofing and construction company is seeking a Bilingual Human Resources Generalist to support the day-to-day HR operations of a growing workforce. This role will partner closely with leadership and field operations to support recruiting, employee relations, compliance, payroll administration, and employee development initiatives.</p><p><br></p><p>The ideal candidate is hands-on, comfortable working in a fast-paced environment, and knowledgeable about California employment regulations and HR best practices.</p><p><strong>Responsibilities</strong></p><p>Human Resources Operations</p><ul><li>Serve as a resource for employees and managers regarding HR policies and procedures</li><li>Support employee relations matters and assist with workplace investigations when needed</li><li>Maintain employee records and personnel documentation</li><li>Coordinate onboarding, new hire orientation, and employee offboarding activities</li><li>Assist with benefits administration and leave management</li></ul><p>Payroll & Compliance</p><ul><li>Process payroll-related changes including rate increases, promotions, status changes, and employee updates</li><li>Partner with payroll to ensure employee information is accurate and current</li><li>Monitor compliance with California labor laws and company policies</li><li>Assist with workers' compensation administration and reporting</li><li>Support HR audits and compliance initiatives</li></ul><p>Recruiting & Talent Support</p><ul><li>Assist with recruiting, candidate screening, and interview coordination</li><li>Manage job postings and applicant tracking activities</li><li>Support employee engagement and retention programs</li></ul>
<p>Position Overview</p><p>We are seeking a dependable, organized, and customer-focused Front Desk Coordinator to join our manufacturing team in Poway. As the first point of contact for visitors, vendors, and employees, you will play a key role in creating a professional and welcoming environment while supporting daily administrative and office operations. The ideal candidate is proactive, detail-oriented, and enjoys working in a fast-paced industrial setting.</p><p>Key Responsibilities</p><ul><li>Welcome and assist visitors, vendors, and customers in a professional manner</li><li>Answer and route incoming phone calls and emails</li><li>Manage visitor check-in procedures and maintain visitor logs</li><li>Coordinate incoming and outgoing mail, packages, and deliveries</li><li>Order and maintain office and breakroom supplies</li><li>Schedule conference rooms and assist with meeting preparation</li><li>Provide administrative support to operations, human resources, and management teams</li><li>Assist with filing, data entry, document preparation, and record management</li><li>Maintain a clean, organized, and professional reception area</li><li>Support special projects and other administrative duties as assigned</li></ul><p><br></p>
<p>Robert Half is seeking an experienced Senior Technical Recruiter for an open-ended contract opportunity supporting a leading technology organization. This recruiter will own full-cycle recruiting across a broad range of positions, including hardware engineering, manufacturing, operations, and corporate functions.</p><p>The ideal candidate is comfortable navigating technical conversations, can quickly learn and speak the language of engineering teams, and serves as a trusted talent advisor to hiring managers and leadership. This individual thrives in fast-paced, evolving environments and embraces change as an opportunity rather than a challenge.</p><p>This is an open-ended contract position with strong potential for extension and possible long-term opportunities based on business needs and performance. The organization is experiencing significant growth and transformation, making this an exciting opportunity for a recruiter who enjoys helping build teams during periods of change and scale.</p><p>Key Responsibilities</p><ul><li>Manage the full recruitment lifecycle from intake through offer acceptance and onboarding.</li><li>Partner closely with hiring managers and business leaders to develop recruiting strategies aligned with hiring goals.</li><li>Recruit for a diverse portfolio of positions, including:</li><li>Hardware Engineering</li><li>Electrical Engineering</li><li>Mechanical Engineering</li><li>Manufacturing and Operations</li><li>Supply Chain and Quality</li><li>Program Management</li><li>Corporate functions including Finance, Human Resources, Marketing, Sales, and Legal</li><li>Build and maintain talent pipelines through proactive sourcing, networking, referrals, and market research.</li><li>Develop a strong understanding of technical skill sets, industry terminology, and labor market trends to effectively evaluate candidates and advise stakeholders.</li><li>Conduct candidate screenings and assess technical qualifications, cultural alignment, and overall fit.</li><li>Manage multiple high-priority requisitions simultaneously while maintaining an exceptional candidate experience.</li><li>Provide hiring managers with market insights, compensation trends, and recruiting best practices.</li><li>Drive continuous improvement initiatives related to recruiting processes, employer branding, and candidate engagement.</li><li>Ensure compliance with employment laws, company policies, and recruiting standards.</li></ul><p><br></p>
<p><strong>Human Resources Generalist</strong></p><p>Robert Half is partnering with a well-established logistics organization seeking an experienced Human Resources Generalist to support daily HR operations across multiple locations. This role is responsible for recruiting coordination, onboarding, employee relations, compliance, leave administration, benefits support, and HR process improvement. The ideal candidate is highly organized, detail-oriented, and knowledgeable in multi-state employment law, with experience supporting a fast-paced, compliance-driven workforce.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Talent Acquisition & Onboarding</p><ul><li>Coordinate full-cycle recruitment activities, including job postings, interview scheduling, offer administration, and pre-employment screenings.</li><li>Facilitate new hire onboarding and orientation programs, ensuring a positive and compliant employee experience.</li><li>Complete I-9 and E-Verify processes and maintain employment eligibility documentation.</li><li>Support hiring managers throughout the recruitment and onboarding process.</li></ul><p>Benefits, Payroll & HR Administration</p><ul><li>Serve as a liaison between HR and payroll to ensure timely processing of employee changes and compensation updates.</li><li>Assist with benefits administration, employee inquiries, and annual open enrollment activities.</li><li>Maintain accurate employee records and ensure HRIS data integrity.</li><li>Generate HR reports and assist with workforce analytics as needed.</li></ul><p>Compliance & Leave Management</p><ul><li>Ensure compliance with federal, state, and local employment laws and regulations.</li><li>Administer employee leave programs, including FMLA, CFRA, ADA accommodations, and other protected leaves.</li><li>Support workers’ compensation administration and return-to-work processes.</li><li>Conduct periodic audits of employee records and HR processes to maintain compliance standards.</li><li>Maintain documentation and records related to regulatory and operational requirements.</li></ul><p>Employee Relations & Performance Support</p><ul><li>Respond to employee questions regarding policies, procedures, and workplace concerns.</li><li>Assist with employee relations matters, investigations, and documentation.</li><li>Partner with managers on performance management, corrective action, and policy interpretation.</li><li>Support annual performance review and employee development initiatives.</li></ul><p>Training & Employee Engagement</p><ul><li>Coordinate compliance-related and professional development training programs.</li><li>Assist with employee engagement, recognition, and retention initiatives.</li><li>Support organizational efforts to promote a positive workplace culture.</li></ul><p>HR Operations & Strategic Support</p><ul><li>Partner with leadership to align HR practices with business objectives.</li><li>Identify opportunities to improve HR processes and operational efficiency.</li><li>Assist with special projects and organizational initiatives as assigned.</li><li>Stay current on employment law updates, HR best practices, and industry trends.</li></ul><p><br></p>
<p>We are looking for an IT Applications Manager to oversee the business systems that support core functions across HR, payroll, finance, accounting, and operations in San Diego, California. This role combines hands-on application leadership with team development, working closely with department leaders to keep platforms dependable, effective, and aligned with business priorities. The ideal candidate brings strong people leadership, a practical understanding of enterprise applications, and the ability to translate operational needs into scalable technology solutions.</p><p><br></p><p>Responsibilities:</p><p>• Guide and develop a small applications team by setting clear expectations, coaching performance, and supporting career growth.</p><p>• Direct the administration and support of enterprise platforms used by human resources, payroll, finance, accounting, and operational teams.</p><p>• Maintain application stability by monitoring performance, addressing issues proactively, and protecting the accuracy and integrity of business data.</p><p>• Plan and coordinate system upgrades, feature enhancements, integrations, and other continuous improvement efforts across the application environment.</p><p>• Partner with business leaders to understand departmental objectives and recommend technology solutions that improve workflows and efficiency.</p><p>• Translate business needs into functional requirements and help drive projects from planning through implementation.</p><p>• Communicate application updates, priorities, and project impacts clearly to both technical teams and non-technical stakeholders.</p><p>• Manage vendor relationships, including coordination on support, deliverables, and solution performance expectations.</p><p>Skills:</p><p>* Team Leadership</p><p>* Business Process Improvement</p><p>* Enterprise Applications</p><p>* Project & Vendor Management</p><p>* Cross-Functional Collaboration</p><p>* Security & Compliance</p>
<p>Our client in the nonprofit space is seeking a dedicated and detail-oriented HR Generalist to support a wide range of human resources functions. This role will assist with employee relations, onboarding, benefits administration, compliance, recruiting support, and HR operations while helping foster a mission-driven and collaborative workplace culture. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support day-to-day human resources operations and employee relations</li><li>Coordinate onboarding, offboarding, and new hire documentation</li><li>Administer employee records, HRIS updates, and personnel file maintenance</li><li>Assist with benefits administration, open enrollment, and employee inquiries</li><li>Support recruiting efforts, interview scheduling, and hiring coordination</li><li>Help ensure compliance with employment laws, internal policies, and HR procedures</li><li>Assist with performance management processes, training coordination, and policy communication</li><li>Prepare HR reports, correspondence, and other documentation as needed</li></ul><p><br></p>
We are looking for a Systems Administrator to support property management teams by serving as a reliable resource for Yardi-related system assistance in Orange, California. This position is well suited for someone who combines technical troubleshooting skills with a strong service mindset and can help users work effectively in a fast-moving multifamily environment. The role includes daily platform support, user guidance, and training participation to strengthen operational efficiency across the organization.<br><br>Responsibilities:<br>• Serve as the primary point of contact for incoming Yardi questions and support needs from onsite and corporate property management staff.<br>• Diagnose routine system issues within Yardi, resolve user problems when possible, and route more advanced technical concerns to the appropriate support channels.<br>• Open and monitor cases with Yardi Support, maintaining follow-up communication to help ensure issues are addressed promptly.<br>• Assist employees with account setup, access levels, and general platform administration to support secure and efficient system use.<br>• Provide practical guidance to end users so they can navigate Yardi confidently and complete daily tasks accurately.<br>• Contribute to onboarding efforts by helping train new team members on system processes and core Yardi functions.<br>• Participate in live and virtual learning sessions for property teams and help deliver a supportive, user-friendly training experience.<br>• Identify patterns in recurring support requests and recommend improvements that can streamline workflows and reduce repeated issues.<br>• Partner with operations and site teams to strengthen processes, improve adoption of system tools, and support day-to-day business needs.
<p>Are you an experienced HR professional who enjoys wearing multiple hats and making a real impact across an organization? We’re partnering with a growing company seeking a well-rounded <strong>HR Generalist</strong> to support a wide range of human resources functions. This role is ideal for someone who thrives in a dynamic environment and enjoys balancing employee relations, compliance, and HR program management.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Manage day-to-day HR operations including <strong>employee relations, compliance, and policy administration</strong></li><li>Support <strong>full-cycle onboarding and offboarding processes</strong></li><li>Partner with leadership on <strong>performance management, coaching, and employee development</strong></li><li>Administer and support <strong>benefits programs and open enrollment processes</strong></li><li>Ensure compliance with federal, state, and local employment laws</li><li>Maintain HRIS systems and generate reports for leadership</li><li>Lead or support HR initiatives aimed at improving engagement and retention</li></ul>
<p>Our client in the tech space is seeking a detail-oriented and adaptable <strong>HR Generalist</strong> to support a broad range of human resources functions and help foster a positive employee experience. This role is ideal for a professional who can balance HR administration, employee support, and process coordination in a fast-paced, evolving environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support day-to-day HR operations, including onboarding, offboarding, employee relations, and personnel file maintenance</li><li>Assist with benefits administration, leave tracking, policy communication, and HR compliance activities</li><li>Partner with hiring managers and leadership on recruiting coordination, interview scheduling, and hiring processes</li><li>Maintain accurate employee data in HRIS and ensure timely updates to records and documentation</li><li>Respond to employee questions regarding policies, procedures, benefits, and general HR matters</li><li>Help coordinate performance management processes, training initiatives, and employee engagement efforts</li><li>Support compliance with employment laws, internal policies, and workplace requirements</li><li>Prepare HR reports, correspondence, and other administrative documentation as needed</li><li>Assist with special projects and process improvements to support organizational growth</li></ul><p><br></p>
We are looking for a Credit Analyst to join our team in San Diego, California, supporting credit evaluation and portfolio oversight within the energy and natural resources sector. This role focuses on assessing counterparty financial strength, guiding credit decisions that enable commercial activity, and helping protect the business from unnecessary exposure. The position also contributes to reporting, account maintenance, and collections efforts through close coordination with commercial and finance stakeholders.<br><br>Responsibilities:<br>• Evaluate new and existing counterparties by reviewing financial statements, key ratios, and overall creditworthiness to support timely business decisions and commercial discussions.<br>• Gather and interpret third-party market intelligence and credit information from recognized external sources to strengthen risk assessments and recommendations.<br>• Conduct recurring portfolio reviews, update financial analyses, and apply internal scoring methodologies to determine appropriate risk classifications.<br>• Recommend and process revisions to customer credit capacity based on changing exposure, financial performance, and business needs.<br>• Calculate, track, and administer collateral or margin requirements, including cash deposits, letters of credit, guarantees, and related credit support arrangements.<br>• Prepare recurring management reports that summarize portfolio conditions, exposure trends, and other credit-related metrics with a high level of accuracy.<br>• Maintain complete and reliable counterparty records in the company’s credit and trading systems to support reporting and operational accuracy.<br>• Assist credit leadership with special assignments, ad hoc analysis, and routine requests tied to risk management and departmental priorities.<br>• Manage collection activities independently, follow up on outstanding balances, and work toward resolution in line with contractual payment terms.<br>• Partner with sales, leadership, and cross-functional teams to resolve billing or account disputes, reconcile balances, and preserve strong customer relationships while reducing settlement risk.
<p><strong>Position Summary</strong></p><p> Our nonprofit client is seeking a detail-oriented and mission-driven HR Assistant to support day-to-day human resources operations. This role is ideal for someone who enjoys administrative HR work, thrives in a collaborative environment, and is passionate about supporting a purpose-driven organization.</p><p>The HR Assistant will provide essential support across onboarding, employee records management, and general HR administration, helping ensure smooth and compliant HR processes across the organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist with onboarding new employees, including preparing offer paperwork, background check coordination, and orientation scheduling</li><li>Maintain and update employee records in HR systems, ensuring accuracy, confidentiality, and compliance</li><li>Support HR team with document filing, scanning, and organization of personnel files</li><li>Assist with timekeeping and basic payroll data entry support</li><li>Respond to routine employee HR inquiries and direct more complex questions to HR leadership</li><li>Coordinate interview scheduling and communicate with candidates and internal stakeholders</li><li>Support compliance tracking for required trainings, certifications, and policy acknowledgments</li><li>Assist with employee engagement initiatives, internal communications, and organizational events</li><li>Provide general administrative support to the HR department as needed</li></ul><p><br></p>
<p><strong>Position Summary</strong></p><p> Our nonprofit client is seeking a compassionate and service-oriented Bilingual Customer Support Representative to support clients, donors, and community members. This role is ideal for someone who is fluent in English and Spanish, enjoys helping others, and thrives in a mission-driven environment.</p><p>The representative will serve as a key point of contact, handling inquiries, providing information, and ensuring a positive and professional experience for all stakeholders interacting with the organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to incoming calls, emails, and online inquiries from clients, donors, and community members in both English and Spanish</li><li>Provide accurate information regarding programs, services, eligibility requirements, and organizational resources</li><li>Assist individuals with application processes, intake forms, or service requests as needed</li><li>Document all interactions in the organization’s CRM or case management system</li><li>Route complex inquiries to appropriate internal departments or program staff</li><li>Support follow-up communications to ensure timely resolution of requests</li><li>Maintain a high level of professionalism, empathy, and confidentiality in all interactions</li><li>Assist with data entry and administrative support related to customer service operations</li><li>Participate in team meetings and contribute to improving service delivery processes</li></ul><p><br></p>
We are looking for an experienced Sr. HR Generalist to support core human resources operations in Perris, California. This Long-term Contract position will focus on talent acquisition, onboarding, benefits coordination, employee records management, and day-to-day HR administration. The ideal candidate brings strong knowledge of HR systems, employee support processes, and compliance-driven documentation while working effectively across multiple priorities.<br><br>Responsibilities:<br>• Manage full-cycle recruiting support by preparing job postings, coordinating advertising efforts, responding to candidate inquiries, and guiding applicants through the hiring process.<br>• Review applications to evaluate baseline qualifications, maintain accurate candidate records in the applicant tracking system, and help move selected individuals through the selection process.<br>• Coordinate pre-employment activities such as interview scheduling, testing logistics, background verification, reference checks, medical screening appointments, and offer documentation.<br>• Facilitate onboarding by preparing new employee materials, entering employee data into HR systems, and leading orientation activities to ensure a smooth start for incoming staff.<br>• Administer employee benefit programs by assisting with enrollments, changes, vendor communications, invoice review, and premium reconciliation across available plans.<br>• Process employee status changes, separations, and leave-related documentation while ensuring required notices and records are completed accurately and on time.<br>• Maintain confidential personnel, medical, and employment files, and verify the accuracy of HR and payroll-related transactions within integrated systems such as HRIS and Workday HCM.<br>• Provide general HR operational support through reporting, survey participation, data compilation, and administrative backup for the broader department as needed.<br>• Support HRIS and payroll interface activities, including setup coordination, validation, and testing tied to employee data processing and system accuracy.
<p><strong>osition Summary</strong></p><p> Our client in the manufacturing industry is seeking a detail-oriented and proactive HR Coordinator to support day-to-day human resources operations in a fast-paced production environment. This role is ideal for someone who thrives in a hands-on HR function and enjoys balancing administrative HR support with employee-facing responsibilities.</p><p>The HR Coordinator will play a key role in supporting onboarding, employee relations, HR compliance, and general HR administration across both office and plant personnel.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate full-cycle onboarding for hourly and salaried manufacturing employees, including new hire paperwork, background checks, and orientation scheduling</li><li>Maintain accurate employee records in HRIS systems and ensure data integrity and compliance</li><li>Support HR Generalists and HR Manager with employee relations documentation and follow-up actions</li><li>Assist with timekeeping and attendance tracking, including supporting payroll-related audits and corrections</li><li>Serve as a point of contact for employee questions regarding policies, benefits, and HR procedures</li><li>Coordinate recruitment activities including scheduling interviews and communicating with candidates and hiring managers</li><li>Support compliance efforts related to OSHA, safety training tracking, and labor law requirements</li><li>Assist with employee engagement initiatives and internal communications</li><li>Prepare HR reports and maintain confidential files in accordance with company policy</li></ul><p><br></p>
We are looking for a Workers' Compensation Associate to join a busy employment law defense practice in Anaheim, California. This contract position has the potential to become permanent and is ideal for an attorney who is comfortable managing files independently while working in a team-oriented legal environment. The role offers meaningful ownership of matters from initial assignment through resolution, along with hybrid flexibility and structured onboarding support.<br><br>Responsibilities:<br>• Oversee a substantial workers’ compensation caseload and drive each matter forward from opening through final resolution.<br>• Represent clients throughout the life of a claim, including case evaluation, hearing preparation, appearances, negotiation, and settlement execution.<br>• Maintain accurate and organized file documentation using electronic case management tools and internal tracking systems.<br>• Review incoming correspondence promptly, identify priority items, and take timely action to keep matters progressing.<br>• Manage deadlines effectively and advance cases in line with expected litigation milestones and reporting timelines.<br>• Work closely with legal support staff to coordinate filings, scheduling, document preparation, and day-to-day case administration.<br>• Collaborate with internal appellate resources when elevated legal issues or post-decision support are required.
<p>A growing commercial property management firm is seeking an Administrative Assistant to support day-to-day office operations, tenant communications, and administrative projects. This role is ideal for someone who enjoys staying organized, managing multiple priorities, and serving as a key support resource for a busy team.</p><p><strong>Responsibilities</strong></p><p>Administrative Support</p><ul><li>Manage calendars, meetings, and scheduling requests</li><li>Prepare reports, correspondence, and presentations</li><li>Maintain electronic and physical filing systems</li><li>Assist with contract and lease documentation</li><li>Coordinate office supply ordering and vendor communications</li><li>Support leadership with special projects and administrative initiatives</li></ul><p>Tenant & Client Support</p><ul><li>Respond to tenant inquiries and route requests appropriately</li><li>Maintain accurate records and database information</li><li>Assist with work order tracking and vendor coordination</li><li>Support customer service efforts and office operations</li></ul>
<p>Are you someone who thrives on solving problems, enjoys digging into technical issues, and takes pride in delivering an exceptional customer experience? We’re partnering with a growing organization looking for a <strong>Customer Service Representative II</strong> to serve as a trusted resource and brand ambassador for both internal teams and external customers.</p><p><br></p><p>This is more than just a customer service role—this is your chance to become a go-to expert, helping customers navigate products and systems while ensuring every interaction reflects professionalism, efficiency, and care.</p><p><strong>What You’ll Be Doing</strong></p><ul><li>Provide <strong>technical support and troubleshooting assistance</strong> to customers via phone, email, and internal channels</li><li>Respond to and resolve <strong>inquiries from both internal stakeholders and external clients</strong> in a timely, knowledgeable manner</li><li>Serve as a <strong>brand authority</strong>, ensuring consistent messaging and a high-quality customer experience</li><li>Document interactions, cases, and resolutions within the company’s <strong>CRM system</strong></li><li>Partner cross-functionally with operations, sales, and technical teams to resolve complex issues</li><li>Utilize <strong>ERP and business management systems</strong> to track orders, updates, and customer data</li><li>Assist with <strong>general office and administrative support</strong> as needed</li></ul>