<p>Job Summary</p><p>The PC Technician will be responsible for installing, maintaining, troubleshooting, and repairing computer hardware, software, and peripherals within a Windows Microsoft environment. This role involves providing excellent customer service, resolving technical issues, and ensuring systems operate efficiently to support business operations.</p><p>Key Responsibilities</p><ul><li><strong>Hardware and Software Support</strong>: Install, configure, and troubleshoot Windows-based desktops, laptops, and peripherals (e.g., printers, scanners).</li><li><strong>Operating System Management</strong>: Deploy, update, and maintain Windows operating systems (e.g., Windows 10, Windows 11) and ensure compatibility with enterprise applications.</li><li><strong>Network Connectivity</strong>: Diagnose and resolve basic network issues, including LAN, Wi-Fi, and VPN connectivity in a Windows environment.</li><li><strong>User Support</strong>: Provide first-level technical support to end-users, addressing issues via phone, email, or in-person, ensuring timely resolution.</li><li><strong>System Maintenance</strong>: Perform routine maintenance, including software updates, patch management, and hardware upgrades.</li><li><strong>Documentation</strong>: Maintain accurate records of hardware/software inventory, support tickets, and troubleshooting steps.</li><li><strong>Security Compliance</strong>: Ensure systems adhere to organizational security policies, including antivirus management and user account administration.</li><li><strong>Collaboration</strong>: Work closely with IT team members to escalate complex issues and implement IT projects as needed.</li></ul><p><br></p>
<p>We are looking for an experienced Windows/Azure Systems Architect to join our team in the Naples, FL area for on-site architectural and team lead expertise in advancing our client's infrastructure and integration initiatives. This Contract-to-permanent hire position offers the opportunity to lead and design enterprise-level IT infrastructure solutions while ensuring optimal performance, security, and scalability. The ideal candidate will bring deep expertise in Windows Server, Azure cloud platforms, virtualization, and endpoint management, coupled with a proven ability to lead technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement secure, high-performance IT infrastructure solutions based on Windows and Azure technologies.</p><p>• Manage Windows Server environments, leveraging Group Policy and Active Directory to ensure optimal functionality and security.</p><p>• Architect and oversee Azure cloud solutions, including IaaS, PaaS, and hybrid deployments, ensuring seamless integration with on-premises systems.</p><p>• Develop and maintain virtualization environments using VMware and ensure reliable backup and recovery processes with Veeam.</p><p>• Administer Microsoft 365 and Intune for effective device management, security, and organizational compliance.</p><p>• Lead and mentor a team of systems engineers, driving project success and fostering collaboration.</p><p>• Establish and enforce security policies to meet compliance standards and protect organizational assets.</p><p>• Provide advanced troubleshooting for complex infrastructure issues while optimizing systems for performance and cost efficiency.</p><p>• Document technical procedures and solutions, offering training to team members and stakeholders.</p>
