<p>We’re seeking a skilled and solutions-oriented <strong>Technical Support Specialist</strong> to join our team. In this role, you will be responsible for delivering exceptional technical support to our clients, resolving complex issues, and contributing to the success of customer projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Manage support tickets from initiation through resolution, ensuring compliance with service-level agreements (SLAs) and delivering timely, accurate results.</li><li>Provide technical support through phone, email, and ticketing systems, including answering inbound calls via Interactive Voice Response (IVR) systems when needed.</li><li>Collaborate on customer projects, including system deployments, upgrades, and migrations, while ensuring organizational goals are met.</li><li>Diagnose and troubleshoot the following systems:</li></ul><p><br></p><ul><li><strong>Access Control Systems: </strong>Support both on-premises and cloud-based solutions.</li><li><strong>Video Surveillance Systems: </strong>Address issues with both on-premises and cloud-enabled configurations.</li><li><strong>VoIP Phone Systems:</strong> Troubleshoot platforms such as Mitel, Zoom, and Avaya across on-premises and cloud-based setups.</li><li><strong>Data Networking: </strong>Maintain and support switches, routers, and structured cabling solutions.</li><li><strong>Wireless Networking: </strong>Configure secure wireless networks and address connectivity issues.</li><li><strong>Paging Systems, Bell, and Clock Controllers: </strong>Handle installation, maintenance, and problem resolution.</li><li><strong>Firewall and Network Security: </strong>Configure and support perimeter security devices to enhance network safety.</li></ul><p><br></p><ul><li>Collaborate with internal teams to document, escalate, and resolve complex technical issues effectively.</li><li>Maintain accurate and up-to-date documentation for customer environments and support processes.</li></ul>
We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices.
<p>For over a decade, this organization has collaborated with stakeholders in sectors such as specialty pharmacies, manufacturers, prescribers, and payers to design solutions for the high-touch specialty pharmaceutical service model. Through integrated programs, innovative technology platforms, contracting strategies, and patient support services, the organization aims to enhance the patient journey.</p><p>Focusing on the specialty pharmacy sector, the organization provides end-to-end solutions including hub services, pharmacy network management, group purchasing (GPO) services, cutting-edge technology platforms, and more. With a strong presence as an industry advocate, the focus remains on delivering strategic channel management, advanced products, and tailored services to optimize patient outcomes and improve healthcare delivery.</p><p><br></p><p><strong>Primary Function:</strong></p><p>A Senior Software Business Analyst is needed to play a crucial role in connecting business requirements to technical solutions. This role involves engaging with stakeholders to gather and analyze requirements, transforming them into actionable functional specifications. Responsibilities include evaluating existing processes, offering solutions to drive business value, and ensuring project success under tight timelines. The position also includes mentoring junior analysts, leading cross-departmental projects, and fostering innovation. Strong analytical and communication skills, along with a solid understanding of software development life cycles, are essential to succeed in this fast-paced environment.</p><p>The ideal candidate will work closely with development and QA teams to monitor project milestones, provide updates to stakeholders, and address any project risks and challenges. A proactive approach to improving application usability and efficiency will be critical.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collect and translate business requirements into detailed functional specifications for new and existing systems.</li><li>Perform gap analyses between current system capabilities and business needs using tools like Confluence, flowcharts, and wireframes to document workflows.</li><li>Create use cases for review during functional testing phases by developers and QA teams.</li><li>Work with IT teams to evaluate project scope and affected systems, providing strategic insights.</li><li>Assess new methodologies for feasibility and implementation efficiency.</li><li>Gain in-depth knowledge of internal software platforms and their underlying functionalities.</li><li>Analyze and optimize existing processes to identify inefficiencies and propose re-engineering solutions.</li><li>Host regular meetings with development teams to resolve obstacles and track progress.</li><li>Provide project status reports to business stakeholders.</li><li>Identify potential risks and escalate issues as required.</li><li>Continuously explore opportunities to improve application functionality, making recommendations for enhancements.</li><li>Maintain compliance with HIPAA regulations and related amendments.</li></ul>
<ul><li>Provide technical support and innovative cloud solutions in alignment with business objectives, by designing, architecting, maintaining, and operationalizing cloud-based web applications.</li><li>Design, implementing, integrating, maintaining, optimizing, and administering cloud solutions, infrastructures, and platforms.</li><li>Evaluate, test, design, develop, and integrate new cloud technologies and processes to support existing infrastructure and modernization efforts and provides recommendations for future technologies and growth</li><li>Support and maintain existing software functionality; to investigate, analyze and correct identified defects</li><li>Improve the maintainability and performance of existing software through application refactoring</li><li>Independently responsible for the entire lifecycle of medium and large features from design through deployment.</li><li>Perform pull requests / merge requests, branch management, and build and deployments</li><li>Build, deploy, and maintain CI/CD pipelines for multiple stacks</li><li>May serve as a technical lead on projects</li><li>Review technical design documentation and participates in technical reviews</li><li>Create proper documentation for software being built</li></ul><p><br></p>
<p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
We are looking for an experienced Systems Engineer to join our team in Springfield, New Jersey. In this role, you will design, implement, and support advanced Supervisory Control and Data Acquisition (SCADA) systems, contributing to the development of system standards and specifications. You will collaborate with various teams to enhance system functionality, provide technical expertise, and ensure seamless operations.<br><br>Responsibilities:<br>• Design and develop SCADA systems, ensuring functionality aligns with system standards and specifications.<br>• Generate and review Engineering Change Requests (ECRs) to evaluate technical and economic benefits.<br>• Provide technical support to marketing and sales teams for quotations and other activities.<br>• Deliver customer training sessions both onsite and in the field.<br>• Act as a technical liaison to address customer issues and perform field services when required.<br>• Conduct engineering studies to address system challenges and new requirements.<br>• Assist System Test technicians with technical project-related issues.<br>• Create detailed documentation, including parts lists, system layouts, and interconnection drawings.<br>• Develop and program RTUs, gateways, and databases for system integration.<br>• Travel as necessary to support customer needs and project requirements.
Our client is looking for a Senior Systems Engineer at their location. The role involves designing, implementing, and managing core IT infrastructure with a focus on VMware technologies. You will play a crucial role in ensuring stability, scalability, and security for our systems. <br> Responsibilities: <br> An industry-leading organization in the food sector is seeking an experienced Senior Systems Engineer to design, implement, and manage core IT infrastructure with an emphasis on VMware technologies. This role is pivotal in ensuring a stable, scalable, and secure environment. <br> Key Responsibilities <br> Infrastructure Management: Design, deploy, and maintain enterprise servers, storage, and networking solutions. Monitor performance, troubleshoot issues, and lead upgrade and migration initiatives. VMware Administration: Oversee VMware vSphere, ESXi, and vCenter to maximize performance and cost-efficiency, including managing virtual machine provisioning, snapshots, and backups. Automation & Security: Develop automation scripts using PowerShell, PowerCLI, and Python. Enforce security best practices and compliance standards. Collaboration & Leadership: Work with cross-functional teams, mentor junior engineers, and document infrastructure processes.
<p>The IT Apple Support and End User Support Professional is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools.</p><p><br></p><p><em>Primary duties/responsibilities: </em></p><p>Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management.</p><p>Offer live support through phone, chat, or email.</p><p>Build strong relationships with customers by sharing a passion for Apple products.</p><p>Collaborate with team members and participate in training sessions to improve technical skills.</p><p>Assist in creating online support experiences for Apple, including editing content and designing user interfaces.</p><p>Maintain and update deployment workflows to align with OS upgrades and security policies.</p><p>Automate provisioning processes for new hires and device refresh cycles.</p><p>Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics.</p><p>Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365).</p><p>Support remote users via MDM tools and remote desktop platforms.</p><p>Ensure that macOS devices meet enterprise security standards.</p><p>Apply OS patches and security updates in coordination with IT security teams.</p><p>Monitor compliance using endpoint management dashboards and audit logs.</p><p>Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements.</p><p>Maintain accurate records in ServiceNow or equivalent ITSM platforms.</p><p>In addition to supporting the Apple environment, assist end users with company laptops.</p><p>Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined </p>
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
We are looking for a skilled Low Voltage Systems Technician to join our team in Dayton, New Jersey. This role involves installing, programming, and maintaining advanced low voltage systems and home automation solutions for residential and small commercial projects. If you have a passion for technology and hands-on experience in this field, we encourage you to apply.<br><br>Responsibilities:<br>• Install, configure, and maintain low voltage systems such as structured wiring, audio/video setups, security systems, and home automation technologies.<br>• Program and integrate home automation platforms, including Control4, Crestron, Lutron, Savant, or similar systems.<br>• Perform wiring tasks, including running cables, terminating connections, and ensuring compliance with electrical codes.<br>• Set up and optimize Wi-Fi networks using equipment such as Ubiquiti to achieve seamless connectivity.<br>• Troubleshoot and resolve technical issues related to system installations and integrations.<br>• Conduct site surveys and assessments to ensure proper system design and implementation.<br>• Maintain accurate documentation of installations, configurations, and maintenance activities.<br>• Collaborate with clients and team members to deliver high-quality solutions tailored to specific needs.<br>• Adhere to safety standards and protocols while working in confined spaces or at heights.<br>• Travel to job sites as needed to complete installations and service calls.
<p>We are looking for a strategic and hands-on Analytical Product Manager to lead the development of advanced analytics solutions tailored to the healthcare workforce sector. This role focuses on creating impactful tools that enhance payroll, HR, attendance, and scheduling processes for healthcare administrators and operators. Based in Airmont, New York, this position offers the chance to shape innovative analytics capabilities that drive workforce efficiency and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Define the vision and roadmap for analytics and insights within the platform, ensuring alignment with organizational goals.</p><p>• Establish key metrics and performance indicators to address workforce challenges such as overtime trends, payroll discrepancies, and employee turnover.</p><p>• Collaborate with clients, account managers, and product teams to identify high-value use cases for analytics solutions.</p><p>• Translate business requirements into detailed product specifications, dashboards, and data models.</p><p>• Oversee the creation of dashboard mockups using tools like Power BI and other visualization platforms.</p><p>• Partner with leadership to assess future hiring needs for roles such as BI developers and data engineers.</p><p>• Develop tools for generating pre-payroll analytics, enabling detailed reporting by employee, department, and earning code.</p><p>• Build HR analytics capabilities that provide insights into turnover rates and headcount trends.</p><p>• Design attendance dashboards with advanced filtering and drill-down features to identify patterns such as no-shows and excessive overtime.</p><p>• Create facility-level reporting tools that support trend analysis, benchmarking, and comparative insights.</p>
We are looking for a talented Programmer Analyst to join our team in New York, New York. In this role, you will design and maintain applications, manage data integration, and ensure system security while collaborating with cross-functional teams. The ideal candidate will have expertise in VB.Net, SQL Server, and Crystal Reports, along with a strong background in technical documentation and supporting manufacturing or consumer products environments.<br><br>Responsibilities:<br>• Design, develop, and maintain software applications using VB.Net and SQL Server tools, including Management Studio 17.3.<br>• Create, customize, and optimize Crystal Reports to meet business reporting requirements.<br>• Implement and support integrations with external trading partners to ensure seamless data exchange.<br>• Perform data transformation processes to maintain data accuracy and integrity across systems.<br>• Develop and manage secure web portals for accessing production systems.<br>• Produce clear and detailed technical documentation for applications, system integrations, and workflows.<br>• Collaborate with various teams to gather requirements and deliver tailored solutions.<br>• Identify, troubleshoot, and resolve issues related to applications, integrations, and data processing.<br>• Adhere to best practices for coding, security, and compliance standards.<br>• Contribute to technology initiatives aimed at enhancing efficiency within a manufacturing or consumer products environment.
We are looking for a skilled Business Analyst to join our team on a long-term contract basis in New York, New York. In this role, you will collaborate with cross-functional teams to streamline processes, ensure operational excellence, and contribute to systematic improvements. This position offers the opportunity to work in an agile environment while engaging with stakeholders across operations and technology.<br><br>Responsibilities:<br>• Analyze and interpret security settlement processes within capital markets, ensuring a thorough understanding of the settlement lifecycle.<br>• Collaborate with cross-functional teams to identify best practices and promote end-to-end process consistency.<br>• Develop and maintain dashboards and reports that provide actionable insights to monitor operational performance.<br>• Conduct detailed evaluations of data across multiple sources, reconciling discrepancies and recommending solutions.<br>• Work closely with developers to understand data structures, sources, and systematic processes during system development.<br>• Compile comprehensive PowerPoint presentations for senior leadership discussions.<br>• Identify and address data integrity and systematic issues across various platforms, ensuring prioritized fixes.<br>• Create detailed business and technical user stories within Jira to support agile team initiatives.<br>• Execute Python scripts and analyze logs using command-line tools to support data-driven decision-making.
<p>We are looking for an experienced Corporate Counsel to join our team in Ewing, New Jersey. This long-term contract position offers the opportunity to work on diverse legal matters, including technology contracts, key account agreements, and contracts related to live events. The ideal Corporate Counsel will bring a high level of expertise and efficiency to drafting, negotiating, and managing legal agreements.</p><p><br></p><p>Responsibilities:</p><p>• Draft, review, and negotiate technology contracts and agreements with precision and attention to detail.</p><p>• Provide legal support for key account management agreements and ensure compliance with company policies.</p><p>• Oversee contracts related to live events, including registration, speaker, and education/training agreements.</p><p>• Utilize electronic signature tools and other technology platforms to streamline contract administration.</p><p>• Conduct redlining and editing of agreements to ensure accuracy and alignment with legal standards.</p><p>• Collaborate with internal teams to address contract-related concerns and provide legal guidance.</p><p>• Perform legal research and analysis to support decision-making processes.</p><p>• Maintain organized documentation and records using document management systems.</p><p>• Participate in a redlining and drafting assessment as part of the onboarding process.</p><p>• Work on-site for at least two to three days per week, ensuring close collaboration with team members.</p>
<p>Position Summary:</p><p>We are seeking a dynamic and hands-on Business Analyst to join our Portfolio & Wealth Advisory team. This role is pivotal in driving strategic initiatives, solving complex business challenges, and delivering impactful solutions through close collaboration with stakeholders and technical teams. The ideal candidate will have a strong background in relationship management, business process analysis, and technology-driven solution delivery within the wealth management domain.</p><p><br></p><p>Key Responsibilities:</p><p>Strategy & Planning</p><p>Partner with business leaders to understand strategic goals and translate them into actionable initiatives.</p><p>Identify opportunities for process improvement and technology enablement.</p><p>Requirement Gathering</p><p>Conduct detailed business analysis to capture functional and non-functional requirements.</p><p>Facilitate workshops, interviews, and documentation sessions with stakeholders.</p><p>Project Delivery</p><p>Lead cross-functional project teams from initiation through execution.</p><p>Ensure timely delivery of solutions aligned with business objectives and compliance standards.</p><p>Stakeholder Management</p><p>Serve as the primary liaison between Portfolio & Wealth Advisory stakeholders and technical teams.</p><p>Build and maintain strong relationships across departments to ensure alignment and transparency.</p><p>Data Analysis & Reporting</p><p>Analyze data to uncover trends, insights, and opportunities for optimization.</p><p>Develop and maintain dashboards and reports to track project progress and business performance.</p><p><br></p>
<p>Robert Half is seeking a motivated and detail-oriented <strong>Business Analyst</strong> for a hybrid onsite role in Summit, NJ. This is a <strong>contract-to-hire</strong> opportunity with a renowned organization in the <strong>insurance industry</strong>.</p><p>In this position, you will play a key role in bridging the gap between business and technology teams by gathering and analyzing business requirements, defining project scopes, and facilitating effective communication. If you are a solution-oriented professional with a strong understanding of business processes and insurance industry experience, we encourage you to apply! This role will be onsite 3 days a week and insurance industry experience is required.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Collaborate with business stakeholders to gather, document, and analyze business requirements, ensuring alignment with project goals.</li><li>Serve as a <strong>liaison between business and technical teams,</strong> translating business needs into technical requirements and solutions.</li><li>Develop functional specifications and ensure all documentation is up-to-date and accurately reflects the project scope.</li><li>Conduct gap analysis and recommend strategies for process improvements based on business needs.</li><li>Facilitate meetings and discussions between stakeholders to ensure clear communication and alignment.</li><li>Support teams in project planning, testing, and implementation phases to meet deadlines and deliverables.</li><li>Utilize your insurance industry expertise to identify potential risks, opportunities, and unique technical needs.</li><li>Provide ongoing support to ensure the smooth adoption of system solutions by business users.</li></ul>
<p>We are looking for a dedicated Desktop Support Analyst to join our team in the jersey shore area. In this role, you will provide technical assistance to clients, ensuring their IT systems operate seamlessly. This position offers the opportunity to showcase your problem-solving skills and technical expertise while delivering exceptional client support.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 technical support by diagnosing and resolving issues related to IT systems and applications.</p><p>• Monitor and maintain IT infrastructure for optimal performance and reliability.</p><p>• Collaborate with team members to implement innovative IT solutions tailored to client needs.</p><p>• Maintain detailed records of support activities and configurations for effective documentation.</p><p>• Communicate with clients to understand their requirements and provide timely updates on progress.</p><p>• Respond to urgent technical concerns during on-call shifts, scheduled one week per month.</p><p>• Troubleshoot networking issues and ensure connectivity for clients.</p><p>• Assist with scripting and automation tasks using PowerShell to enhance system efficiency.</p><p>• Deploy and image desktop hardware, ensuring proper setup and functionality.</p>
We are looking for an experienced Agile/Scrum Master to join our team in New York, New York, on a long-term contract basis. In this role, you will be responsible for driving the successful delivery of projects by fostering collaboration, guiding teams in Agile methodologies, and ensuring smooth execution of Scrum practices. This position offers an opportunity to work in the dynamic financial services industry, where precision and adaptability are key.<br><br>Responsibilities:<br>• Facilitate daily stand-ups and guide teams in adhering to Scrum delivery processes.<br>• Lead the definition and documentation of project scope, staffing plans, and communication strategies.<br>• Monitor project progress daily, identifying issues and collaborating with the team to implement corrective actions.<br>• Manage and report on project scope, schedules, resources, and financials to stakeholders.<br>• Author user stories and acceptance criteria while ensuring alignment with project requirements.<br>• Collaborate with teams to define quality expectations, schedule defect remediation, and address technical debt.<br>• Resolve team conflicts and remove impediments to ensure smooth collaboration and task execution.<br>• Organize and lead key Agile meetings, including sprint planning, daily Scrum, sprint reviews, and retrospectives.<br>• Limit external interruptions and distractions to maintain team focus on engineering tasks.<br>• Drive continuous improvement initiatives by facilitating retrospective discussions and implementing actionable feedback.
We are looking for a skilled Backend Software Engineer to join our dynamic team in New York, New York. In this role, you will design and build scalable backend services, contribute to API development, and work on database management to support our real estate technology platform. This position offers the opportunity to collaborate with cross-functional teams to deliver high-quality, secure, and efficient software solutions.<br><br>Responsibilities:<br>• Develop and maintain backend systems and APIs for our real estate technology platform to ensure scalability and reliability.<br>• Collaborate with product managers, senior engineers, and other stakeholders to deliver software solutions in an agile environment.<br>• Troubleshoot and resolve software issues, optimize performance, and refactor legacy systems as needed.<br>• Write clean, modular, and well-documented code while adhering to best practices in software development.<br>• Create and maintain unit and integration tests to ensure the quality and stability of backend systems.<br>• Manage and optimize relational and non-relational databases, including migrations and modifications.<br>• Participate in DevOps processes such as deployment, environment configuration, and CI/CD workflows.<br>• Support internal teams by explaining backend features, integrations, and APIs to enhance adoption and usability.
<p>Job Details:</p><p>- Technical and end user operation management of data warehouse and business intelligence infrastructure on day-to-day basis</p><p>- Full responsibility of new development tasks to expand functionality of current data warehouse including dashboards/reports</p><p>- Working with Finance to gather/analyze reporting requirements (Business Analysis)</p><p>- Presenting technical solutions for new business requirements to manager and final technical implementation</p><p>- Actively supporting end users and error management of data warehouse with dashboards/reports</p><p>- Organizing technical and end user testing for final deployments to different technical environments</p><p>- Creating/maintaining technical and end user documentation</p><p>- Second technical contact for Business Intelligence</p>
We are looking for a skilled Desktop Support Analyst to join our team in New York, NY, on a Contract to permanent basis. In this role, you will provide technical assistance and support to ensure seamless operation of desktop environments and IT systems. Your ability to troubleshoot, manage priorities, and deliver exceptional customer service will be critical to your success.<br><br>Responsibilities:<br>• Provide technical support for Windows 10 systems, including troubleshooting hardware and software issues.<br>• Assist with the configuration and maintenance of laptops, tablets, and other devices.<br>• Manage and resolve issues within the Office 365 suite, including Exchange, OneDrive/SharePoint, and Teams.<br>• Support PC imaging and ensure proper setup for new devices.<br>• Maintain and troubleshoot Active Directory accounts and permissions.<br>• Address networking fundamentals, ensuring connectivity and system performance.<br>• Collaborate with team members to prioritize and resolve IT issues effectively.<br>• Document and track support cases to ensure timely resolution and follow-up.<br>• Stay updated on emerging technologies and contribute to process improvements.<br>• Provide guidance on best practices for IT usage and security.
<p>Robert Half is seeking a Senior Technical Project Manager with strong regulatory remediation expertise specific to Operational Resiliency and Business Continuity.</p><ul><li>Ideal Senior Risk & Project Management Professional will ideally have prior Regulator interactions from the FED or OCC.</li><li>8+ years experience in dealing with regulatory related findings such as MRA's and MRIA's or Consent Orders.</li><li>Experience in the Technology and IT Risk space also helpful. with an emphasis on Operational Resiliency, Business Continuity Planning and Disaster Recovery.</li><li>Position is broad in scope and will deal with a number of senior stake holders and requires someone who is detail oriented, organized and excellent with PowerPoint presentations.</li><li>Long term engagement 6-12+ months</li></ul>
<p>We are on the lookout for a Data Engineer in Basking Ridge, New Jersey. (1-2 days a week on-site*) In this role, you will be required to develop and maintain business intelligence and analytics solutions, integrating complex data sources for decision support systems. You will also be expected to have a hands-on approach towards application development, particularly with the Microsoft Azure suite.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Develop and maintain advanced analytics solutions using tools such as Apache Kafka, Apache Pig, Apache Spark, and AWS Technologies.</p><p>• Work extensively with Microsoft Azure suite for application development.</p><p>• Implement algorithms and develop APIs.</p><p>• Handle integration of complex data sources for decision support systems in the enterprise data warehouse.</p><p>• Utilize Cloud Technologies and Data Visualization tools to enhance business intelligence.</p><p>• Work with various types of data including Clinical Trials Data, Genomics and Bio Marker Data, Real World Data, and Discovery Data.</p><p>• Maintain familiarity with key industry best practices in a regulated “GXP” environment.</p><p>• Work with commercial pharmaceutical/business information, Supply Chain, Finance, and HR data.</p><p>• Leverage Apache Hadoop for handling large datasets.</p>
We are looking for a skilled Cloud Engineering Specialist to join our team on a long-term contract basis. Based in Greenwich, Connecticut, you will play a pivotal role in designing, implementing, and managing secure and scalable cloud infrastructure. This position offers an exciting opportunity to work on advanced cloud technologies while ensuring robust cybersecurity practices.<br><br>Responsibilities:<br>• Develop and maintain scalable and secure cloud infrastructure solutions using Azure and other cloud platforms.<br>• Create and enforce cloud architecture strategies that align with business objectives and regulatory standards.<br>• Monitor and optimize cloud performance, cost efficiency, and reliability.<br>• Implement advanced integrations for cloud services to enhance functionality and usability.<br>• Establish and execute cybersecurity strategies to safeguard data, applications, and infrastructure.<br>• Conduct regular security assessments, including vulnerability scans and penetration testing, to mitigate potential risks.<br>• Provide technical leadership in cloud configuration, automation scripting, and security implementations.<br>• Design and manage DevOps pipelines, integrating security best practices throughout the development lifecycle.<br>• Respond to and manage security incidents, leading investigations, mitigation efforts, and post-incident reviews.<br>• Collaborate with cross-functional teams and stakeholders to align cloud and security initiatives with overall business goals.
We are looking for a highly skilled and detail-oriented Sr. Executive Assistant to join our team in New York, NY. This is a contract position within the financial services industry that requires exceptional organizational abilities, discretion, and a proactive mindset. In this role, you will provide vital support to senior executives, manage administrative tasks, and assist with strategic finance projects.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to senior executives, including managing calendars, arranging travel, processing expenses, and organizing digital files.<br>• Prepare executives for meetings and deadlines by ensuring they have the necessary materials and background information.<br>• Draft, edit, and distribute sensitive and confidential correspondence, reports, and presentations.<br>• Coordinate communication with internal and external stakeholders, including Board members and senior leadership, while maintaining professionalism and confidentiality.<br>• Organize and maintain governance materials such as Board agendas, minutes, and resolutions, ensuring accuracy and secure storage.<br>• Support finance-led initiatives like audits, tax planning, financial reporting, and operational metrics development.<br>• Assist in the coordination of post-merger activities, policy documentation, and internal training material preparation.<br>• Collaborate with other executive assistants to streamline processes for management and Board meetings.<br>• Plan and execute team-building activities and events that enhance department culture.<br>• Track deliverables and follow up on action items to ensure timely completion of executive commitments.
