We are looking for a Help Desk/Desktop Support Analyst to join a manufacturing organization in Tarrytown, New York on a contract basis with the potential for a permanent position. This position supports employees across office and remote settings by resolving day-to-day technical issues, preparing end-user devices, and maintaining a dependable support experience. The ideal candidate brings a service-oriented mindset, strong troubleshooting ability, and a disciplined approach to documentation, user support, and security-focused IT practices.<br><br>Responsibilities:<br>• Provide technical assistance for employees working both on-site and remotely, diagnosing and resolving hardware, software, and access-related issues.<br>• Prepare and deploy laptops through Microsoft 365 Autopilot, ensuring devices are configured properly for end users.<br>• Coordinate employee setup and separation activities by handling onboarding and offboarding tasks with accurate records and appropriate access controls.<br>• Contribute to IT security efforts by supporting user awareness initiatives and assisting with security-related tools, including KnowBe4.<br>• Route complex or unresolved incidents to higher-level support teams while adhering to service expectations and response timelines.<br>• Maintain detailed and accurate records of support requests, user communications, troubleshooting steps, and final resolutions within the ticketing platform.<br>• Follow up with users after issue resolution to confirm functionality, address remaining concerns, and promote a positive support experience.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in New York, New York. In this role, you will provide technical support to end-users, ensuring smooth operations across computer systems and applications. The ideal candidate will be adept at troubleshooting, resolving system issues, and maintaining a high level of customer satisfaction.<br><br>Responsibilities:<br>• Provide timely and efficient technical support to address user issues related to hardware, software, and network systems.<br>• Troubleshoot and resolve problems within Microsoft Windows environments, including Windows 10.<br>• Manage user accounts and permissions within Active Directory, ensuring secure access controls.<br>• Respond to and resolve service desk tickets, maintaining accurate documentation of resolutions.<br>• Assist with basic troubleshooting tasks, including diagnosing connectivity and performance issues.<br>• Deliver clear guidance and training to users on system functionalities and best practices.<br>• Collaborate with team members to escalate complex technical issues and implement solutions.<br>• Maintain up-to-date knowledge of system updates and security protocols to enhance support services.<br>• Ensure consistent and detail-oriented communication with users and stakeholders during issue resolution.<br>• Contribute to the development of support procedures and documentation to improve efficiency.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook.<br>• Resolve printer-related issues, such as troubleshooting and setting up printers for users.<br>• Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems.<br>• Support Active Directory administration tasks, including user account management.<br>• Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware.<br>• Collaborate with team members to address complex technical challenges and escalate issues when necessary.<br>• Deliver clear and effective communication to users during support interactions.<br>• Maintain accurate documentation of resolved issues and ongoing technical processes.<br>• Ensure adherence to company protocols and best practices in IT support.<br>• Participate in continuous improvement initiatives to enhance overall service quality.
<p>We are looking for a Marketing Analyst to support attribution strategy and marketing performance measurement for an industrial cleaning organization based in New Jersey. This Long-term Contract position will focus on creating a scalable call tracking taxonomy, improving reporting consistency, and aligning marketing data with business goals. The ideal candidate brings strong analytics expertise, can work effectively with cross-functional stakeholders, and is comfortable turning complex campaign structures into clear, usable frameworks.</p><p><br></p><p>Responsibilities:</p><p>• Meet with marketing and business partners to gather context around current call tracking labels, identify inconsistencies, and uncover reporting gaps.</p><p>• Establish attribution standards by defining the key data points needed to evaluate performance across services, markets, campaigns, channels, ad groups, and landing pages.</p><p>• Create a structured naming framework and recommend an account hierarchy that supports future growth and simplifies ongoing management.</p><p>• Produce detailed documentation that outlines taxonomy rules, usage examples, and governance practices for maintaining accurate number assignment over time.</p><p>• Update existing call tracking assets by applying revised labels, tags, and account mappings across active numbers.</p><p>• Partner with reporting and operational stakeholders to test changes and confirm that attribution data is flowing correctly into business intelligence and call center reporting.</p><p>• Support marketing measurement efforts by helping connect call tracking practices with broader digital analytics and campaign reporting needs.</p><p><br></p><p>02720-0013427708</p><p><br></p>
<p>Join a pioneering technology company that’s redefining how global financial systems connect and operate. If you’re excited about the intersection of finance, technology, and blockchain innovation, this is your opportunity to make an impact at the frontier of capital markets. Our client is looking for a highly analytical and forward-thinking FP&A Analyst to join their Finance & Operations team. In this role, you’ll play a key part in driving financial strategy and insights across both traditional and crypto-native business lines. You’ll collaborate closely with leaders in Product, Engineering, and Sales to translate complex financial and blockchain data into actionable business decisions that shape the future of finance.</p><p><br></p><p>Responsibilities will include:</p><p>· Develop and maintain financial models, forecasts, and scenario analyses to support company strategy and investment decisions.</p><p>· Prepare and deliver management reporting—covering performance summaries, variance analysis, and key insights for leadership, board, and investors.</p><p>· Partner cross-functionally to translate financial and blockchain data (including token economics) into actionable business recommendations.</p><p>· Support monthly close and reporting cycles, ensuring accurate reconciliations</p><p>· Identify and implement process improvements, automation opportunities, and efficiency initiatives to enhance financial operations.</p><p>· Conduct ad hoc research on market trends, policy shifts, and new product initiatives to inform strategic planning.</p><p><br></p><p>For immediate consideration please email Ben.Turnbull@roberthalf.</p>
<p>This role is responsible for data aggregation, data quality, reporting, and trend analysis to evaluate program and pharmacy performance. The individual must be skilled in querying and analyzing data, while also supporting end users in interpreting and visualizing insights. Success in this role requires translating business needs into technical solutions that drive accurate and actionable reporting.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Translate business requirements into technical specifications to support data analysis and visualization</li><li>Develop a strong understanding of stakeholder objectives to create clear, impactful dashboards and reports</li><li>Write SQL queries and generate reports by extracting accurate data from multiple databases</li><li>Design and build interactive dashboards and reports using Power BI</li><li>Analyze data to identify trends, optimize processes, and deliver timely insights</li><li>Evaluate datasets for accuracy, completeness, and scope; explain anomalies or inconsistencies</li><li>Support pharmaceutical manufacturer clients with data requests, reporting, and insights</li><li>Aggregate data from multiple sources to support reporting needs</li><li>Investigate and resolve data discrepancies using SQL or statistical analysis tools</li><li>Manage daily reporting and trend analysis for multiple programs</li><li>Ensure reports meet program requirements and are delivered accurately and on time</li><li>Collaborate effectively with cross-functional teams to achieve shared objectives</li><li>Develop reporting solutions by assessing information needs, consulting with users, analyzing workflows, and following the software development lifecycle</li><li>Maintain compliance with all applicable healthcare data privacy regulations, including HIPAA</li></ul><p><strong>Performance Criteria</strong></p><p>Performance is measured by the accuracy, quality, and timeliness of reporting, as well as effective communication with internal teams and external stakeholders. Meeting performance targets across assigned programs is essential.</p>
We are looking for an experienced Senior Business Analyst- Actimize to support complex analytics and financial technology initiatives. This Long-term Contract opportunity is ideal for a detail-oriented candidate who can translate business needs into detailed documentation, partner closely with technical teams, and drive data-focused Actimize implementation efforts. The role requires strong analytical thinking, hands-on experience with reporting and visualization tools, and the ability to contribute to testing and solution validation across the project lifecycle.<br><br>Responsibilities:<br>• Gather stakeholder needs and convert business objectives into well-structured business requirement documents for Actimize-related initiatives.<br>• Work with technical and functional teams to define data requirements, process flows, and solution specifications that support successful implementation outcomes.<br>• Analyze large and complex data sets using SQL and related tools to identify trends, validate requirements, and support decision-making.<br>• Create dashboards and reporting outputs in Power BI to communicate project insights, operational metrics, and implementation progress.<br>• Support testing activities by developing test scenarios, coordinating validation efforts, and confirming that Actimize solutions align with documented requirements.<br>• Collaborate with cross-functional partners to resolve gaps, clarify business rules, and improve the quality of deliverables throughout the project.<br>• Leverage business intelligence and data modeling tools to document source-to-target relationships and support solution design discussions.