369 Results for Help Desk Support Manager Jobs in Brooklyn, NY

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Help Desk/Desktop Support Analyst

White Plains, NY
onsite
Temporary / Contract
31.32 - 36.27 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join a fast-moving onsite IT team in White Plains, New York. This Contract position will focus on delivering advanced technical support across desktop systems, user accounts, endpoint devices, and core infrastructure services. The ideal candidate brings strong troubleshooting ability, a customer-first mindset, and the flexibility to manage both daily support needs and broader technology initiatives. Responsibilities: • Resolve complex technical issues affecting workstations, software, user access, and connected devices while serving as an escalation point for end-user support • Provide hands-on support for Windows desktops, laptops, printers, mobile hardware, and other office technology used across the organization • Administer account provisioning, permissions, and authentication tasks within directory services and related identity management platforms • Support Microsoft 365 applications and services, including collaboration, productivity, and messaging tools used by employees • Prepare, configure, deploy, and maintain endpoint devices through device management platforms and established support standards • Perform imaging, software installation, patching, hardware replacements, and lifecycle refresh activities for user systems • Assist with server support, hybrid environment administration, and troubleshooting across cloud-connected infrastructure • Investigate and resolve network and remote connectivity issues involving VPN access, wireless service, switching, and other enterprise networking components • Support conference room systems, telecommunications tools, and audiovisual equipment to help maintain smooth business operations • Contribute to IT projects by assisting with rollouts, upgrades, migration-related tasks, documentation updates, and asset tracking
2026-10-28T19:08:45Z

Level 2 Help Desk

New York, NY
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Level 2 Help Desk specialist to provide hands-on technical support for a retail organization in New York, New York. This Contract position focuses on resolving escalated end-user issues across desktop, mobile, and endpoint environments while delivering a high level of customer service. The role also supports device management, documentation improvement, and collaboration with internal teams to strengthen support processes and workplace technology operations. Responsibilities: • Handle escalated support tickets and service requests involving Windows, macOS, iOS, and related endpoint technologies, troubleshooting more advanced hardware, software, operating system, and application problems. • Act as the key point of contact for employees who need in-person or higher-level technical assistance, providing clear guidance and practical end-user instruction. • Review recurring support trends and escalations to uncover service gaps, recommend process enhancements, and help identify opportunities to improve automation and efficiency. • Develop and refine support documentation, knowledge articles, and user-facing technical resources so information remains current, useful, and easy to follow. • Work closely with cross-functional teams to enhance self-service tools and automated workflows related to account access, software delivery, device setup, and employee onboarding and offboarding. • Support endpoint management activities by maintaining device settings, enforcing compliance standards, deploying applications, and managing the lifecycle of Windows, macOS, and mobile hardware. • Configure, stage, deploy, and support laptops, desktops, monitors, docking stations, mobile devices, and other workplace technology equipment for employees. • Troubleshoot onsite issues involving connectivity, printers, conference room systems, peripherals, and workstation components to restore normal operations quickly. • Track technology assets accurately and assist with hardware refresh planning to maintain dependable, up-to-date equipment across the organization. • Escalate complex technical matters to infrastructure, security, or application teams with complete documentation and clear follow-through while contributing to broader service desk and endpoint improvement efforts.
2026-11-02T14:54:06Z

IT Manager/Director

Hoboken, NJ
onsite
Temporary to Hire
39.59 - 45.84 USD / Hourly
We are looking for a hands-on IT leader to support and strengthen technology operations for an education/ non profit client near Hoboken, NJ. This contract to hire role is ideal for someone with prior education or non profit industry experience who can balance day-to-day technical troubleshooting with broader oversight of systems, vendors, and a small support team. The role requires a strong service mindset, the ability to communicate effectively with faculty, parents, and school leadership, and the confidence to guide infrastructure-related initiatives while remaining actively involved in technical work. Responsibilities:• Provide direct technical support for staff and school users, resolving hardware, software, and connectivity issues in a timely manner.• Oversee daily IT operations while leading and mentoring a small technology team to ensure dependable service delivery.• Administer core systems such as Active Directory and device configurations to maintain secure and efficient user access.• Coordinate with external vendors and infrastructure partners to support network performance, backups, and broader technology needs.• Manage school technology platforms, including an ERP, and help ensure systems are aligned with operational requirements.• Track, prioritize, and follow through on support requests using the existing ticketing process to maintain responsiveness and visibility.• Support the maintenance and improvement of network, server, and endpoint environments across the campus.• Communicate clearly with teachers, parents, and school administrators regarding technical issues, priorities, and solutions.
2026-10-16T17:03:59Z

IT Manager/Director

Bronx, NY
onsite
Temporary / Contract
47.50 - 55.00 USD / Hourly
We are looking for an experienced IT Manager/Director to lead technology operations for a legal organization in Bronx, New York. This Long-term Contract position will oversee day-to-day IT service performance, team coordination, and the delivery of reliable technical support across the business. The role requires a hands-on leader who can work closely with stakeholders, strengthen operational processes, and help advance modernization efforts while maintaining strong service and security standards. Responsibilities: • Direct daily IT operations and ensure dependable service delivery across the organization. • Guide and mentor technical staff, set clear expectations, and maintain strong performance and accountability standards. • Administer support workflows by supervising ticket activity, escalations, incident resolution, and adherence to internal operational requirements. • Track service metrics, analyze recurring support trends, and identify opportunities to improve stability and responsiveness. • Act as the central liaison between IT and business teams to align technical services with organizational needs. • Oversee user lifecycle activities, including onboarding, offboarding, access administration, asset tracking, and maintenance of accurate technical documentation. • Manage relationships with external vendors, contractors, managed service providers, and other technology partners. • Contribute to technology and business systems improvement initiatives, including modernization, automation, process standardization, and change management efforts. • Enforce IT policies, security expectations, and established operational procedures across the environment.
2026-11-02T14:48:40Z

IT Manager

New York, NY
onsite
Temporary / Contract
57.00 - 66.00 USD / Hourly
We are looking for an IT Manager to support a Financial Services organization in New York, New York through a Contract engagement. This position will oversee core end-user technology operations, coordinate external service providers, and strengthen access, device, and productivity systems across the environment. The role is well suited for someone who can balance day-to-day IT administration with process improvement, security-minded oversight, and planning for continued office growth. Responsibilities: • Direct the work of third-party managed service providers to ensure reliable delivery of IT support and infrastructure services. • Oversee employee onboarding and offboarding by preparing equipment, assigning system access, and removing permissions in a timely manner. • Administer Windows-based desktops and laptops, maintaining performance, configuration standards, and user readiness. • Support a workplace where employees operate across multiple devices and endpoints, ensuring consistent access and functionality. • Manage Microsoft 365 applications and related collaboration tools, including account administration and user support. • Evaluate and organize administrative privileges, user roles, and security settings to improve control across systems. • Contribute to governance of AI-enabled tools by managing access permissions and helping define appropriate usage controls. • Lead efforts to move legacy or remotely managed environments toward cloud-based identity and access management solutions, including Microsoft Entra ID. • Create and refine IT policies, documentation, and operational procedures while recommending technology improvements to support expansion.
2026-10-20T18:53:49Z

Security Systems / IT Support Technician

Union, NJ
onsite
Temporary / Contract
21.38 - 24.75 USD / Hourly
We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting. Responsibilities: • Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment. • Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns. • Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution. • Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs. • Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting. • Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
2026-10-08T19:43:42Z

IT Manager/Director

Avenel, NJ
onsite
Temporary to Hire
55.41 - 64.16 USD / Hourly
We are looking for an experienced IT leader to oversee business applications and core infrastructure operations for a growing organization in New Jersey. This contract opportunity with permanent potential is well suited for someone who can provide hands-on technical guidance while shaping reliable, scalable support across multiple sites. The role requires a strong background in business applications, sound operational judgment, and the flexibility to travel as needed to support additional locations. Responsibilities: • Lead daily IT operations across business applications, user support, infrastructure, and hardware environments to ensure dependable service delivery. • Manage and maintain Active Directory administration, user access controls, and system configurations in alignment with security and operational needs. • Oversee backup and recovery processes, monitor system resilience, and help protect critical business data through effective continuity practices. • Support and optimize network and connectivity solutions, including Cisco-based technologies, to maintain stable and secure communication across locations. • Direct configuration management activities for devices, systems, and applications to promote consistency, compliance, and efficient change control. • Provide hands-on leadership for computer hardware deployment, troubleshooting, upgrades, and lifecycle planning across the organization. • Partner with business stakeholders to support and improve enterprise applications, with particular focus on environments requiring strong business applications experience. • Travel as needed to other locations to assess needs, coordinate support efforts, and ensure alignment of IT services and standards. • Help prepare for leadership continuity by documenting processes, strengthening team operations, and supporting a smooth transition of responsibilities over time.
2026-10-29T18:43:48Z

SAP Materials Management (MM) Solution Specialist

Melville, NY
onsite
Temporary / Contract
71.25 - 82.50 USD / Hourly
We are looking for an experienced SAP Materials Management (MM) Solution Specialist to support manufacturing-focused ERP initiatives in Brooklyn, New York. This is a Contract position for a consultant who can align SAP MM capabilities with purchasing, inventory, and supplier processes while partnering with cross-functional stakeholders. The ideal candidate brings strong functional expertise in SAP MM within modern SAP environments and can contribute effectively in fast-moving project settings. Responsibilities: • Lead configuration, support, and optimization activities within SAP Materials Management to improve procurement and inventory operations. • Partner with business and technical teams to translate supply chain needs into practical SAP MM solutions for a manufacturing environment. • Guide implementation efforts across SAP MM workstreams, ensuring deliverables meet project timelines and business objectives. • Analyze purchasing, material planning, stock management, and vendor-related processes to identify opportunities for process improvement. • Support solution design, testing, issue resolution, and user adoption activities throughout the project lifecycle. • Work within Agile delivery frameworks and SAP Activate-based approaches to help drive efficient execution and stakeholder alignment. • Collaborate with multiple internal and external stakeholders in a dynamic environment, providing clear updates and recommendations. • Contribute expertise related to SAP Fiori applications, master data considerations, and reporting or embedded analytics where applicable.
2026-10-20T19:18:43Z

IT Project Manager (Fully Remote)

White Plains, NY
onsite
Temporary / Contract
43.00 - 50.00 USD / Hourly
IT Project Manager (Fully Remote) Work Location: RemoteClient Location: White Plains, NY Employment Type: 6-Month Contract (Potential for Extension or Conversion)Compensation: $90,000 - $100,000 (Hourly Equivalent) Benefits: Medical, Dental, Vision, 401(k), Paid Time Off Accrual, and Holiday PaySchedule: 40 Hours Weekly (Monday- Friday) Position OverviewWe are seeking an experienced Project Manager to support enterprise technology initiatives within a growing organization undergoing continued systems modernization and process improvement efforts.This individual will be responsible for leading projects focused on CRM platforms, enterprise applications, workflow automation, operational improvements, customer engagement technologies, and digital transformation initiatives. The ideal candidate will possess strong project leadership skills, experience managing cross-functional teams, and the ability to collaborate effectively with both technical and non-technical stakeholders. Responsibilities<ul><li>Lead multiple technology and business initiatives from project initiation through implementation and post-deployment support.</li><li>Develop and maintain project schedules, timelines, resource plans, budgets, and project documentation.</li><li>Monitor project progress, identify risks and dependencies, and drive issue resolution to ensure successful outcomes.</li><li>Manage CRM implementation, enhancement, migration, integration, and optimization initiatives.</li><li>Coordinate efforts between business stakeholders, analysts, software development teams, infrastructure teams, vendors, and third-party implementation partners.</li><li>Facilitate project meetings, working sessions, governance reviews, and executive status updates.</li><li>Serve as the primary liaison between business leaders and technical teams to ensure alignment on priorities, goals, and deliverables.</li><li>Create and maintain project dashboards, status reports, RAID logs, and stakeholder communications.</li><li>Support application modernization, process improvement, and operational efficiency initiatives across multiple departments.</li><li>Develop change management and communication plans to support user adoption and project success.</li><li>Coordinate training and readiness activities associated with new system implementations and business process changes.</li><li>Ensure projects are delivered on time, within scope, and within budget.</li><li>Identify opportunities to improve project management processes, governance standards, and team collaboration.</li><li>Utilize Agile, Waterfall, or Hybrid project management methodologies based on project requirements.</li><li>Manage vendor relationships, implementation partners, statements of work, and project deliverables.</li><li>Promote continuous improvement and best practices across project teams and business stakeholders.</li></ul>
2026-10-16T20:48:49Z

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-10-16T12:53:44Z

SAP Master Data Solution Specialist

Melville, NY
onsite
Temporary / Contract
71.25 - 82.50 USD / Hourly
We are looking for an SAP Master Data Solution Specialist to support master data initiatives for a manufacturing organization in Brooklyn, New York. This Contract position is ideal for a consultant who brings strong experience in SAP master data management, governance, and support within S/4HANA Cloud environments. The role requires someone who can partner effectively with cross-functional stakeholders, improve data integrity, and help drive reliable master data processes across the business. Responsibilities: • Lead the design, configuration, and ongoing support of SAP master data solutions aligned with business and operational needs. • Collaborate with business users, technical teams, and project stakeholders to define master data standards, processes, and controls. • Monitor data quality issues, investigate root causes, and implement corrective actions to strengthen accuracy and consistency. • Guide master data lifecycle activities, including creation, maintenance, validation, and governance across key data domains. • Contribute to SAP S/4HANA Cloud initiatives by providing subject matter expertise on master data structures and best practices. • Support project delivery using SAP Activate and Agile ways of working, ensuring tasks are completed on time and with clear documentation. • Assist with the use and optimization of SAP Fiori applications and embedded analytics where applicable. • Prepare and deliver status updates, recommendations, and process guidance to stakeholders and leadership teams.
2026-10-20T19:14:13Z

Account Manager

Westfield, NJ
onsite
Permanent / Full Time
55000.00 - 60000.00 USD / Yearly
We are looking for an Account Manager to support client relationships and daily office operations in Westfield, New Jersey. This position is ideal for someone who enjoys delivering attentive service, coordinating order activity, and keeping communication clear across customers and internal teams. The role combines account support, administrative oversight, and problem-solving to help ensure a smooth and reliable customer experience. Responsibilities:• Build strong relationships with key clients by delivering attentive, detail-oriented support across phone, email, and in-person interactions.• Review customer requests proactively, identify service improvements, and suggest practical solutions that strengthen satisfaction and retention.• Address concerns, discrepancies, and service issues promptly to maintain trust and reduce the risk of lost business.• Prepare and manage quotes, order confirmations, and product-related responses while providing accurate information on pricing, availability, and timelines.• Process transactions in company systems, including new orders, factory requests, cancellations, shipping updates, and tracking inquiries.• Monitor daily order activity to ensure entries are complete, accurate, and moving through the workflow on schedule.• Coordinate with sales, accounting, and warehouse teams to support efficient order handling and resolve issues that may affect delivery.• Keep customers updated on order progress, shipment status, and any delays that could affect expectations.• Document complaints, quality concerns, and processing errors in accordance with established compliance and reporting standards.• Track performance against service metrics such as turnaround time, transaction volume, and delivery reliability while continuing to build product knowledge and system proficiency. Benefits:<ul><li>Medical </li><li>Vision </li><li>Dental</li><li>401K </li><li>PTO </li></ul>
2026-10-16T12:53:44Z

Purchasing Manager

Bayonne, NJ
onsite
Permanent / Full Time
100000.00 - 130000.00 USD / Yearly
We are seeking an experienced Maintenance Manager to oversee equipment maintenance, reliability, and day-to-day maintenance operations within a manufacturing environment. This individual will lead a skilled maintenance team, remain hands-on with technical troubleshooting, and implement programs that improve equipment performance, minimize downtime, and support production goals.Key Responsibilities<ul><li>Lead, mentor, and develop maintenance technicians, providing hands-on guidance, technical support, and performance feedback.</li><li>Oversee troubleshooting, diagnostics, and repairs of production machinery, mechanical and electrical systems, and facility equipment.</li><li>Develop and manage preventive maintenance programs and schedules to maximize equipment reliability and minimize unplanned downtime.</li><li>Prioritize maintenance activities based on production needs, safety, and equipment performance.</li><li>Conduct root cause analysis and implement corrective actions to prevent recurring equipment failures.</li><li>Support continuous improvement initiatives focused on equipment uptime, operational efficiency, and maintenance best practices.</li><li>Manage maintenance budgets, spare parts inventory, outside contractors, and vendor relationships.</li><li>Collaborate with production and engineering teams on equipment upgrades, modifications, and operational improvements.</li><li>Ensure maintenance activities comply with applicable safety standards and regulatory requirements.</li></ul>
2026-10-29T18:53:44Z

SAP Master Data Solution Specialist

Melville, NY
onsite
Temporary / Contract
71.25 - 82.50 USD / Hourly
We are looking for an SAP Master Data Solution Specialist to support master data strategy and execution for a manufacturing environment in Brooklyn, New York. This Contract position is ideal for a consultant who brings strong experience in SAP master data management, data governance, and S/4HANA Cloud delivery. The role will partner with cross-functional stakeholders to improve data integrity, streamline processes, and support scalable ERP operations. Responsibilities: • Lead the design, configuration, and support of SAP master data solutions aligned with business and operational needs. • Collaborate with functional and business teams to define master data standards, ownership models, and governance practices. • Monitor data quality issues, investigate root causes, and drive corrective actions to improve accuracy and consistency across systems. • Support end-to-end master data lifecycle activities, including creation, maintenance, validation, and process optimization. • Contribute to SAP S/4HANA Cloud initiatives by translating business requirements into practical master data solutions. • Facilitate workshops and working sessions with stakeholders to gather requirements, resolve issues, and align on implementation priorities. • Apply SAP Activate and Agile delivery methods to manage tasks, support project milestones, and adapt to evolving business needs. • Assist with Fiori-based processes and embedded analytics capabilities to enhance visibility into master data performance and usage.
2026-10-20T19:18:43Z

Accounting Manager/Supervisor

Tarrytown, NY
onsite
Permanent / Full Time
90000.00 - 120000.00 USD / Yearly
We are looking for an experienced Accounting Manager to support financial operations for a property-focused organization. This role will oversee core accounting activities, contribute to accurate and timely financial reporting, and partner with leadership on budgeting, analysis, and special initiatives. The ideal candidate brings strong general ledger expertise, sound reconciliation skills, and practical knowledge of residential or property accounting systems. Quailifed applicants can apply by sending your resume to Joe Ciavardini via LinkedIn or email me at joe.ciavardini@roberthalf Responsibilities:• Produce accurate monthly, quarterly, and annual financial reports and help assemble year-end reporting packages.• Record journal entries, maintain the general ledger, and support a smooth and timely month-end close process.• Complete bank reconciliations and review account activity to ensure balances are accurate and fully supported.• Track daily cash activity and provide visibility into cash positions for management decision-making.• Perform financial analysis to identify trends, explain variances, and support accounting accuracy.• Provide backup support for accounts payable and accounts receivable activities when needed.• Assist in developing annual operating budgets and contribute financial data for planning purposes.• Maintain clear communication with accounting staff, onsite teams, and senior leadership to support effective operations.• Help keep tenant ledger records accurate and up to date within the property accounting environment.• Participate in special projects and carry out additional accounting duties assigned by management.
2026-10-26T15:38:44Z

Customer Service Manager

Franklin Park, NJ
onsite
Permanent / Full Time
75000.00 - 950000.00 USD / Yearly
benefits:<ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul>Responsibilities<ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul>
2026-10-23T13:43:43Z

Accounting Manager

Newark, NJ
onsite
Permanent / Full Time
110000.00 - 125000.00 USD / Yearly
Non Profit Client is seeking for an experienced Accounting Manager to lead core accounting operations for our team in Newark, New Jersey. This position is ideal for a hands-on individual with broad accounting expertise who can oversee daily financial activities while supporting accurate and timely reporting. The right candidate will bring strong leadership skills, sound technical accounting knowledge, and the ability to guide both accounts payable and accounts receivable functions. This is a hyriid role with excellent benefits. Responsibilities:• Direct day-to-day accounting operations and ensure financial activities are completed accurately and on schedule.• Lead the month-end close process, including preparation and review of journal entries, reconciliations, and supporting schedules.• Oversee accounts payable and accounts receivable activities to promote timely processing, collections, and disbursements.• Maintain the general ledger and monitor account activity to support complete and reliable financial records.• Coordinate audit support by organizing documentation, responding to requests, and helping ensure a smooth financial statement audit process.• Review balance sheet and bank reconciliations, investigate discrepancies, and resolve issues in a timely manner.• Prepare and review internal financial reports to support management visibility into business performance.• Contribute to process improvements and support accounting system efficiency, including work within NetSuite when applicable.
2026-10-08T18:33:40Z

ERP/CRM Consultant

Newark, NJ
onsite
Temporary / Contract
47.50 - 55.00 USD / Hourly
We are looking for an ERP/CRM Consultant to support a manufacturing organization in Newark, New Jersey through a Long-term Contract assignment. This position is best suited for a hands-on, detail-oriented systems specialist who can resolve application issues, strengthen day-to-day platform performance, and guide users through effective system use. The role focuses on technical support, configuration, and user enablement rather than people management, making it ideal for someone who enjoys solving problems and working closely with business teams. Responsibilities: • Provide technical support for ERP and CRM applications, diagnosing issues and restoring system functionality in a timely manner. • Deliver user training and ongoing guidance to improve adoption, system accuracy, and day-to-day operational efficiency. • Configure application settings and maintain platform functionality to align with business needs across manufacturing operations. • Translate business needs into clear documentation and functional recommendations for system improvements and support activities. • Assist with troubleshooting integrations, scripts, and APIs to maintain reliable data flow between connected business systems. • Partner with stakeholders to identify process gaps, recommend practical solutions, and support application enhancements. • Contribute technical expertise to system-related initiatives, including platform support activities connected to broader business changes when needed. • Work onsite five days per week in Newark, New Jersey while collaborating with users, technical teams, and business partners.
2026-10-29T18:43:48Z

Manager, Family Office Accounting

Old Bridge, NJ
onsite
Permanent / Full Time
115000.00 - 145000.00 USD / Yearly
We are looking for a Manager, Family Office Accounting to lead core accounting activities for a complex family office environment in Old Bridge, New Jersey. This position oversees financial operations across multiple entities while delivering accurate reporting, organized records, and decision-ready analysis for leadership and family stakeholders. The role also serves as a key partner on tax support, investment accounting, cash oversight, and day-to-day issue resolution. Benefits: Medical, Dental, Vision, PTO. Responsibilities:• Direct accounting operations for multiple family office entities, ensuring complete and accurate financial records across a diverse structure.• Lead the monthly close process by reviewing journal entries, account reconciliations, and related schedules to support timely reporting.• Manage the full accounting cycle from daily transaction recording through preparation of tax-supporting workpapers and detailed backup documentation.• Produce financial summaries, analyses, and presentation materials that help leadership and family stakeholders understand results and key activity.• Monitor cash positions, banking transactions, and overall liquidity needs across entities to support effective financial management.• Coordinate closely with outside accountants, tax professionals, and legal advisors to support compliance and resolve accounting matters.• Support tax-related workflows by organizing underlying accounting information, assisting with return preparation needs, and maintaining clear documentation for individuals, partnerships, and related entities.• Oversee accounting and reporting for both traditional and alternative investments, including performance, income activity, and tax-sensitive reporting considerations.• Supervise, mentor, and review the work of two team members while serving as an escalation point for operational and accounting issues.• Partner with the Director of Family Office on special projects, changing priorities, and ongoing process improvement efforts.
2026-11-04T20:04:28Z

Tax & Treasury Manager

Middlesex, NJ
onsite
Permanent / Full Time
110000.00 - 140000.00 USD / Yearly
Our client is looking for a Tax & Treasury Manager to oversee a broad range of indirect tax, income tax, and cash management activities. This role combines technical tax leadership with hands-on treasury oversight, supporting compliance, reporting accuracy, and effective liquidity management. The ideal candidate will bring strong experience across sales and use tax, corporate income tax, and banking operations while working closely with external advisors and internal stakeholders. Open to two profiles:<ul><li>Straight public tax experience, open to learning Treasury</li><li>Corporate tax experience with knowledge of Treasury</li></ul>Responsibilities:<ul><li>Own all U.S. sales and use tax and Canadian GST/HST/QST/PST compliance processes, ensuring timely and accurate filings through Avalara and coordinating with external tax providers as needed.</li><li>Serve as the primary administrator and subject matter expert for Avalara, including system configuration, integrations, tax code maintenance, product taxability mapping, filing setup, and reconciliation of tax transactions to the general ledger.</li><li>Monitor and evaluate U.S. economic nexus thresholds and Canadian indirect tax registration requirements, completing new registrations and account closures as business needs evolve.</li><li>Partner with external tax advisors to manage federal and state income tax compliance, including preparation of schedules and supporting workpapers, review of tax returns, and coordination of estimated tax payments and filing extensions.</li><li>Prepare corporate income tax forecasts and maintain a comprehensive book-to-tax analysis to support financial planning, forecasting, and strategic decision-making.</li><li>Lead the annual income tax provision process, including return-to-provision (RTP) reconciliations, tax balance sheet accounts, and tax fixed asset schedules.</li><li>Manage the annual 1099 reporting process, including W-9 collection, vendor payment reviews, filing coordination, and resolution of reporting corrections.</li><li>Oversee foreign vendor withholding compliance, including administration of W-8 documentation, monitoring form validity, coordinating Forms 1042/1042-S filings, and ensuring required withholding payments are made.</li><li>Review and approve ACH, wire, and check payments in accordance with established internal controls, while investigating and resolving unusual, rejected, or returned transactions.</li><li>Administer all corporate banking relationships, including bank account maintenance, authorized signer management, banking platform administration, and remittance master data oversight.</li><li>Prepare monthly cash flow forecasts for corporate consolidation, analyzing anticipated cash inflows and outflows, forecasting working capital activity, and explaining variances to prior forecasts and actual results.</li><li>Monitor daily cash positions and liquidity across entities and bank accounts, identifying funding requirements and coordinating transfers, including intercompany activity.</li><li>Prepare and review bank reconciliations, ensuring timely research and resolution of outstanding reconciling items.</li><li>Complete monthly foreign currency revaluation activities and prepare tax- and treasury-related journal entries and supporting schedules.</li><li>Reconcile tax, treasury, cash, and related balance sheet accounts to ensure accuracy and compliance with financial reporting requirements.</li></ul>Benefits:Medical/Dental/Vision401kPTO
2026-10-21T21:13:44Z

Accounting Manager

Tinton Falls, NJ
onsite
Permanent / Full Time
115000.00 - 130000.00 USD / Yearly
Key Responsibilities <ul><li>Lead the month-end and year-end close processes, managing a team of accountants and overseeing the review and approval of journal entries. </li><li>Prepare journal entries and perform general ledger account reconciliations as needed to ensure the accuracy and integrity of financial reporting. </li><li>Review and oversee all balance sheet reconciliations prepared by the accounting team, ensuring timely resolution of reconciling items. </li><li>Perform monthly financial variance analysis at the location level, providing detailed explanations and presenting findings to the Controller and Vice President of Finance. Independently investigate and resolve accounting variances, reconciliation issues, and other financial discrepancies. </li><li>Support internal and external audits by preparing schedules, gathering supporting documentation, and responding to auditor requests, including payer and regulatory audits related to billing. </li><li>Deliver financial analysis related to productivity, payer mix, service line profitability, branch performance, and other key business metrics to support strategic decision-making. </li><li>Identify opportunities to streamline, automate, and improve accounting and financial reporting processes. </li><li>Partner with cross-functional teams to support system implementations, acquisitions, and integration initiatives. </li><li>Collaborate with operational leadership to develop and interpret key performance indicators (KPIs), providing actionable insights that drive business performance. </li><li>Effectively lead and mentor a team in a hybrid/remote work environment, ensuring accountability, collaboration, and detail oriented development. </li><li>Perform additional duties and special projects as assigned. </li></ul> Benefits: Medical/Dental/Vision 401k PTO
2026-10-16T12:53:44Z

Account Manager (Inside/Outside)

White House Station, NJ
onsite
Permanent / Full Time
85000.00 - 90000.00 USD / Yearly
We are looking for an Account Manager (Inside/Outside) to grow advertising and branding partnerships with clients in the financial services space. This role blends consultative selling, account development, and territory management, with a strong focus on understanding each client's business goals and translating them into effective marketing solutions. The ideal candidate is comfortable managing a mix of relationship-building, prospecting, reporting, and travel while bringing a solid understanding of business-to-business sales practices. Experience supporting insurance-related clients or navigating that market is highly valued in this position.ResponsibilitiesSales: • Perform advertising/marketing/branding needs-analysis on each customer/prospect to build a proposed advertising campaign based on advertiser needs • Bolster existing customer relationships and provide continual value to their organization's marketing/branding/advertising needs • Research accounts, identify key players, generate interest, and develop interest to stimulate opportunity • Produce accurate, effective sales proposals and submit ordersAdministrative: • Prompt documentation of all sales activity and customer information within Salesforce CRM • Submit expense reports in a timely manner • Ascertain and communicate field intelligence to home office • Submit weekly sales reports to manager and fulfill intermittent requests • Plan and execute effective travel throughout territory in a manner that is cost effective yet produces measurable results • Attend industry trade shows as scheduled to network, prospect, and connect with advertising customers. (2-4 annually) • Attend sales meetings as required. (1 annually)Insurance Focused: • Continue to expand knowledge of insurance market participants, terminology, news, and overall industry to support sales efforts • Understand insurance value chain and participant's target markets, as well as marketing/branding/advertising needs of participantsSchedule/Hours: <ul><li>8:30AM-4:30PM (2 to 3 days in office depending on the week…training period will be more onsite) </li><li>Will attend 3-4 tradeshows a year (all expenses paid) </li></ul>Benefits Summary:<ul><li>Tuition Reimbursement after 1 year</li><li>Paid time off/Paid company holidays - 4 weeks PTO plus 7 sick plus 10 holidays </li><li>Medical plan options/prescription drug plan</li><li>Dental plan/vision plan options</li><li>Flexible spending and health savings accounts</li><li>401(k) retirement savings plan with a Roth savings option and company matching contributions</li></ul>
2026-11-06T19:53:45Z

Manager of Financial Reporting

Jersey City, NJ
onsite
Permanent / Full Time
115000.00 - 125000.00 USD / Yearly
We are looking for an experienced Financial Reporting Manager to guide a high-performing team supporting agency finance operations in Jersey City, New Jersey. This role is responsible for delivering accurate and timely reporting, strengthening close processes, and partnering with finance stakeholders to address business needs. The ideal candidate brings strong accounting expertise, sound judgment, and the ability to drive quality, consistency, and continuous improvement across a large global company. Responsibilities:• Direct and coach an offshore financial reporting team that supports multiple agency entities, promoting accountability, development, and consistent execution.• Ensure financial statements and close-related deliverables are completed accurately, fully, and on schedule across monthly, quarterly, and annual reporting cycles.• Oversee core close activities such as reconciliations, journal entries, fixed asset accounting, reporting submissions, and analytical review performed by the team.• Evaluate reporting packages and accounting outputs to confirm alignment with company policies, compliance expectations, and established reporting standards.• Track service performance, quality metrics, and deadline adherence, and take prompt action to resolve operational issues or emerging risks.• Act as the primary point of escalation for team members and finance leaders, facilitating timely solutions and clear communication across stakeholders.• Build strong working relationships with agency CFOs, finance directors, and shared services partners to support business priorities and reporting needs.• Coordinate internal and external audit activity while assisting with Sarbanes-Oxley compliance efforts and documentation requirements.• Reinforce internal controls by promoting adherence to policies, procedures, and governance standards throughout the reporting process.• Drive process harmonization and operational improvements that enhance efficiency, consistency, and service delivery across supported agencies.
2026-10-23T07:04:33Z

Tax Manager - Public

White Plains, NY
onsite
Permanent / Full Time
85000.00 - 130000.00 USD / Yearly
We are looking for an experienced Public Tax Accountant to join a well-established public accounting firm. This opportunity is ideal for a tax specialist who enjoys working in a collaborative boutique environment with exposure to tax compliance, financial statement preparation, and client advisory support. The role offers a clear path for long-term growth, including the chance to step into greater leadership responsibility over time. Qualified candidates can send resumes to joe.ciavardini@roberthalf Responsibilities:• Manage a diverse portfolio of tax engagements for individual and corporate clients, ensuring accuracy, timeliness, and compliance with applicable regulations.• Prepare and review complex tax filings, including individual, corporate, and C corporation returns, while resolving technical tax issues as they arise.• Oversee bookkeeping and accounting-related deliverables that support tax reporting and financial statement preparation.• Review compiled financial information and assist with the preparation of financial statements for client accounts.• Serve as a trusted point of contact for clients by answering questions, providing guidance, and maintaining strong working relationships.• Support partners with workflow management, staff oversight, and quality control across tax and related client service engagements.• Contribute to the ongoing development of the practice by identifying client needs, recommending additional services, and supporting business growth efforts.• Prepare for increased leadership responsibilities over time as part of a long-term succession planning strategy within the firm.
2026-10-23T15:28:42Z

Customer Service Manager

Union, NJ
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul> We are seeking an experienced Customer Service Manager with 5+ years of customer service leadership experience to oversee daily customer support operations, drive service excellence, and lead a high-performing team. The ideal candidate will have a proven track record of improving customer satisfaction, resolving complex issues, and building strong relationships with both customers and internal stakeholders. Experience in a manufacturing or industrial environment is strongly preferred.Responsibilities:<ul><li>Lead, coach, and develop a customer service team to ensure exceptional customer support.</li><li>Manage daily customer service operations, including order management, issue resolution, and customer communications.</li><li>Monitor customer satisfaction metrics and implement process improvements to enhance the customer experience.</li><li>Collaborate with sales, operations, production, logistics, and other departments to ensure timely delivery and resolution of customer concerns.</li><li>Handle escalated customer issues and provide effective solutions.</li><li>Develop and maintain service policies, procedures, and performance standards.</li></ul>
2026-10-26T16:04:09Z

369 results for Help Desk Support Manager in Brooklyn, NY