We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
We are looking for an experienced IT Helpdesk specialist to join our team in New York, New York. This role requires working on-site five days a week, providing comprehensive technical support to approximately 350 users both locally and remotely. The ideal candidate will bring a strong background in Microsoft technologies and a proactive approach to troubleshooting and problem-solving.<br><br>Responsibilities:<br>• Deliver timely and effective technical support to local and remote users, addressing hardware, software, and network issues.<br>• Manage and maintain Microsoft Active Directory and Entra Identity systems to ensure seamless user access and security.<br>• Configure, deploy, and support Windows 365 Cloud PCs and Microsoft Surface or Lenovo X1 Carbon laptops.<br>• Administer Microsoft Intune and Group Policy to oversee device management and security policies.<br>• Provide support for Microsoft Office Suite applications, ensuring optimal functionality for end users.<br>• Troubleshoot and resolve VPN connectivity problems to ensure secure and reliable remote access.<br>• Utilize ticketing systems to track, prioritize, and resolve service desk requests efficiently.<br>• Offer assistance with specialized software such as Bluebeam, TeamViewer, and Sage 50 Accounting Software as needed.<br>• Collaborate with team members to enhance IT processes and improve overall user experience.<br>• Maintain detailed documentation of issues, solutions, and system configurations for future reference.
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Hoboken, New Jersey. In this role, you will provide hands-on technical assistance to faculty, staff, and end users, ensuring smooth computing operations and resolving issues with a focus on excellent customer service. This is a long-term contract position that requires a proactive problem solver with strong technical knowledge and outstanding communication skills.<br><br>Responsibilities:<br>• Provide comprehensive Level 1 and Level 2 technical support to faculty, staff, and end users, addressing hardware, software, and connectivity issues.<br>• Manage and prioritize support requests using Freshservice, ensuring timely and accurate resolution.<br>• Troubleshoot and resolve issues across Windows and Mac environments, including remote access and connectivity challenges.<br>• Set up and maintain peripherals, assist with equipment disconnects/reconnects, and support device-related concerns.<br>• Configure and manage devices and endpoints using Microsoft Intune to ensure optimal performance.<br>• Escalate complex technical issues following established procedures to ensure swift resolution.<br>• Maintain detailed and accurate documentation of support activities and ticket updates.<br>• Deliver customer-focused assistance with attention to detail, efficiency, and reliability.
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. In this long-term contract position, you will play a vital role in providing exceptional IT support to ensure smooth operations for local and remote workstations. This is an onsite role requiring your presence five days a week.<br><br>Responsibilities:<br>• Deliver prompt and efficient IT support to address technical issues and minimize disruption.<br>• Manage and respond to incoming support tickets through the Service Desk system.<br>• Prioritize and resolve tickets systematically, ensuring urgent matters are handled first.<br>• Adjust configurations, utilities, and software settings for both local and remote systems.<br>• Maintain clear and detailed documentation of IT processes and resolution methods.<br>• Collaborate on special projects to enhance IT services and infrastructure.
We are looking for a dedicated Application Support Engineer to join our team in Piscataway, New Jersey. In this long-term contract role, you will leverage your technical expertise to support and maintain the organization's learning management system and provide assistance to internal and external partners. This position requires a strong blend of problem-solving skills, administrative capabilities, and technical knowledge to ensure the optimal functionality of our platform.<br><br>Responsibilities:<br>• Provide technical support as the administrator of the organization's learning management system, diagnosing and resolving platform-related issues.<br>• Collaborate with internal and external teams to implement technical fixes and enhancements for the platform.<br>• Research emerging technologies and recommend improvements to enhance user support and operational efficiency.<br>• Create and update user guides and documentation to assist stakeholders in navigating the platform.<br>• Manage course uploads and produce both standard and customized reports to support organizational needs.<br>• Assist with onboarding and technical implementations for new partners using the learning management system.<br>• Participate in testing and reviewing requirements for platform enhancements, including writing user acceptance testing scripts.<br>• Coordinate virtual events and webinars, handling registration setup, production support, and post-event reporting.<br>• Conduct keyword research and content audits to optimize the platform's website and improve data integrity.<br>• Generate analytics and usage reports for eLearning products, identifying trends and actionable insights to support decision-making.
<p>A leading global organization is seeking a highly experienced <strong>Senior Project Manager</strong> to support the <strong>Chief Information Security Officer (CISO)</strong> in driving strategic cybersecurity and risk-management initiatives across the enterprise. This role will lead complex, cross-functional programs aligned to regulatory compliance, security modernization, risk remediation, data protection, and IT governance.</p><p>You will partner closely with Cybersecurity Leadership, Infrastructure, Applications, Legal/Compliance, and external vendors to ensure programs are delivered on time, within scope, and in alignment with global security standards.</p><p>This is a high-visibility role requiring exceptional communication, executive presence, and the ability to operate in a fast-moving, regulated environment.</p><p> </p><p> </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Program & Project Leadership</strong></p><ul><li>Lead the planning, execution, and delivery of enterprise cybersecurity initiatives for the Office of the CISO.</li><li>Drive project governance, scope definition, schedules, risk management, and stakeholder communication.</li><li>Manage multiple parallel projects including security tool deployments, regulatory compliance initiatives, and remediation programs.</li><li>Oversee vendor and third-party contributions; ensure SLAs and deliverables are met.</li></ul><p><strong>Information Security Domain Execution</strong></p><ul><li>Support initiatives across IAM, cloud security, vulnerability management, data protection, and incident response.</li><li>Track remediation efforts for audits, penetration tests, and regulatory findings (e.g., FDA, SOX, GDPR).</li><li>Develop dashboards and executive reports for leadership.</li><li>Coordinate cross-functional teams to ensure alignment with security standards and risk priorities.</li></ul><p><strong>Governance, Risk & Compliance (GRC)</strong></p><ul><li>Ensure projects comply with regulations relevant to pharmaceutical/medical device environments.</li><li>Partner with Compliance, Legal, and Internal Audit on key security and risk obligations.</li><li>Assist in maturing governance frameworks, policies, and documentation.</li></ul><p><strong>Stakeholder, Communication & Reporting</strong></p><ul><li>Serve as the project liaison to IT leadership, business units, and external partners.</li><li>Deliver clear, concise executive communications, including updates to steering committees.</li><li>Proactively manage expectations, timelines, risks, and impacts.</li></ul><p><br></p>
<p>Based in our Morristown location, the Technical Inside Sales / Product Specialist plays a key role in supporting customers with expert guidance across product selection, technical application, and project‑specific requirements. This position serves as a primary resource for evaluating specifications, preparing bid proposals, troubleshooting technical issues, and ensuring customers receive accurate, timely, and solutions‑focused support. Must have previous experience in Plumbing & HVAC. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Customer & Technical Support</strong></p><ul><li>Serve as a technical resource for customers, advising on product usage, suitability, and alternatives for specific projects.</li><li>Provide guidance on bid proposals, specifications, pricing, and sourcing strategies.</li><li>Troubleshoot technical issues and offer solutions based on product knowledge and experience.</li><li>Conduct product testing and calculations to determine proper calibration for unique applications.</li></ul><p><strong>Sales & Quoting</strong></p><ul><li>Collaborate with inside and outside sales teams to source materials and prepare quotes that meet technical specifications.</li><li>Recommend pricing adjustments and product additions or removals to maintain competitiveness and support business growth.</li><li>Assist customers in obtaining specialty materials through purchase orders or inter‑branch product transfers.</li></ul><p><strong>Customer Relationship Management</strong></p><ul><li>Maintain strong, effective customer relationships by serving as a key point of contact.</li><li>Provide proactive communication regarding long‑lead purchase orders, order changes, and project updates.</li><li>Deliver high‑level customer service to enhance the customer experience and support their business growth.</li></ul><p><strong>Strategic & Operational Support</strong></p><ul><li>Develop strategies to meet and exceed corporate growth goals.</li><li>Monitor market trends and customer needs to recommend inventory and pricing adjustments.</li><li>Act as an extension of the customer, anticipating needs and offering solutions that strengthen the partnership.</li></ul><p><br></p><p><br></p>
We are seeking a detail-oriented Purchasing Agent to join our team in Stratford, Connecticut. This Contract to permanent position requires a proactive individual who excels in vendor management, purchasing processes, and customer service. The ideal candidate will play a key role in ensuring timely procurement of parts, maintaining strong relationships with vendors, and delivering exceptional service to both internal and external stakeholders.<br><br>Responsibilities:<br>• Prepare accurate quotes based on technician requests and ensure they are sent to clients within one business day.<br>• Evaluate vendor quotes to secure optimal pricing and quality for clients.<br>• Manage the procurement process by ordering necessary parts in advance to meet scheduled job timelines.<br>• Monitor and track purchase orders, ensuring parts arrive as planned and updating technicians accordingly.<br>• Collaborate with technicians to confirm part requirements and approve vendor-recommended replacements.<br>• Review technician follow-up recommendations and coordinate with internal teams to create new work orders.<br>• Support warehouse operations by verifying inventory for jobs scheduled at least one week ahead.<br>• Maintain market awareness by researching new suppliers and assessing competitor activities to enhance client satisfaction.<br>• Respond promptly to client inquiries and provide regular updates to the client relationship manager.<br>• Address service-related issues by involving technical advisors and resolving client concerns in a detail-oriented manner.
<p>We are looking for an experienced Airtable Management Support Specialist to oversee and enhance Airtable systems for a diverse range of operational needs. This role involves ensuring data integrity, streamlining workflows, and providing user support to optimize team efficiency. As a long-term contract position, this opportunity is ideal for a proactive individual with strong attention to detail who is eager to contribute to high-impact projects.</p><p><br></p><p>Responsibilities:</p><p>• Conduct routine reviews of Airtable data to ensure accuracy and consistency across various tables and bases.</p><p>• Resolve discrepancies in data and implement improvements to streamline processes.</p><p>• Design and optimize Airtable structures, including fields, views, interfaces, and automations, to enhance usability.</p><p>• Facilitate integrations between Airtable and other platforms, such as Zapier or Make.com, to improve workflow efficiency.</p><p>• Document processes related to Airtable systems and ensure the team has access to updated resources.</p><p>• Develop and test new automations to reduce repetitive tasks and improve productivity.</p><p>• Provide first-level support for users encountering issues with Airtable and assist with troubleshooting.</p><p>• Create training materials and deliver guidance to new or existing users to enhance their proficiency.</p><p>• Manage user permissions and security settings within Airtable to ensure compliance and data safety.</p><p>• Generate customized views and filters to support reporting needs and assist with data extraction for presentations.</p>
<p>We are looking for a motivated Jr. Administrative Assistant to join our team in Morristown, New Jersey. In this role, you will handle a variety of office support tasks to ensure daily operations run smoothly. This is a Contract to permanent position, offering an excellent opportunity for skill development and advancement based on your abilities and performance.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate communication with the building landlord to address maintenance issues and other facility-related concerns.</p><p>• Manage office supply orders, including water and other essentials, to maintain a well-stocked and functional workspace.</p><p>• Perform general office support duties to ensure seamless daily operations for employees.</p><p>• Handle technical inquiries from vendors, including acquiring required documents related to processed transactions.</p><p>• Monitor and follow up on submitted service tickets to ensure timely resolution.</p><p>• Submit necessary documentation to resolve outstanding issues and track progress until completion.</p><p>• Maintain organization and efficiency in office operations by proactively addressing logistical needs.</p><p>• Collaborate with colleagues and vendors to streamline office processes and enhance productivity.</p>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p><strong>Key Responsibilities:</strong></p><ol><li><strong>Agile Leadership & Scrum Master Responsibilities:</strong></li></ol><ul><li>Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives) for Agile teams.</li><li>Coach and mentor development teams on Agile practices, ensuring the adoption and continuous improvement of Agile methodologies.</li><li>Act as a servant leader to remove obstacles and resolve issues that impede the team’s progress.</li><li>Support Product Owners in managing product backlogs and ensuring that work items are clearly defined, prioritized, and understood.</li><li>Collaborate with leadership to ensure alignment of Agile projects with business goals and objectives.</li><li>Track and report on team performance, progress, and velocity metrics to ensure on-time delivery of high-quality products.</li></ul><ol><li><strong>Project Management & Program Oversight:</strong></li></ol><ul><li>Manage and oversee multiple Agile projects from inception to completion, ensuring successful delivery within scope, timeline, and budget.</li><li>Develop and manage project schedules, budgets, and resource allocation, ensuring optimal team productivity and efficiency.</li><li>Support the creation of a Program Management Office (PMO) to standardize and optimize project management processes across the organization.</li><li>Define and implement best practices for project governance, risk management, and stakeholder communication.</li><li>Collaborate with senior management to ensure projects are aligned with organizational strategy and business priorities.</li></ul><ol><li><strong>Stakeholder Management & Communication:</strong></li></ol><ul><li>Serve as the primary point of contact for all stakeholders, including business leaders, team members, and external partners.</li><li>Ensure effective communication and collaboration between cross-functional teams, fostering a transparent and open work environment.</li><li>Report on project and program status, risks, issues, and achievements to IT Project Manager and to executive leadership and key stakeholders when applicable.</li><li>Conduct regular project reviews to ensure alignment with business objectives and adjust project scope as necessary.</li></ul><ol><li><strong>Continuous Improvement & Best Practice Implementation:</strong></li></ol><ul><li>Drive a culture of continuous improvement within teams and across the organization by identifying areas for process improvement and implementing solutions.</li><li>Champion the use of Agile tools and techniques to improve workflow, increase efficiency, and enhance team performance.</li><li>Establish and maintain a robust feedback loop with all teams to gather insights and optimize workflows.</li></ul><ol><li><strong>PMO Establishment & Governance:</strong></li></ol><ul><li>Support the design and implementation of the PMO, establishing frameworks, processes, and guidelines for efficient project delivery.</li><li>Create standardized templates, workflows, and reporting structures to ensure consistent project execution.</li><li>Define key performance indicators (KPIs) and metrics to assess project health and program success.</li><li>Align PMO goals with organizational objectives, ensuring that projects support the overall strategic direction of the business.</li></ul><p><br></p>
<p>Our company is seeking an experienced Accounting Manager for a contract position based fully onsite in New Brunswick, NJ. In this critical leadership role, you will oversee daily accounting operations, support month-end and year-end close processes, and ensure adherence to accounting principles and controls. This role is fully onsite and is a consulting opportunity, expected to be about 6 months.</p><p>l</p><p><strong>Responsibilities:</strong></p><ul><li>Oversee general ledger, accounts payable/receivable, bank reconciliations, and financial reporting</li><li>Manage and mentor accounting staff; coordinate workflow and support professional development</li><li>Drive month- and year-end close processes, ensuring accuracy and compliance with company policies</li><li>Collaborate with other departments for budgeting, forecasting, and variance analysis</li><li>Maintain internal accounting controls, ensuring compliance with GAAP and company standards</li><li>Prepare and analyze financial statements and reports for management</li><li>Support external audit and tax filing activities</li><li>Identify and implement process improvements to increase efficiency</li><li>Manage payroll processing and related functions as needed</li><li>Ensure accurate and timely transaction processing within accounting systems</li></ul>
<p>We are looking for a dedicated Customer Service Manager to join our client in the Kenilworth, NJ area. In this role, you will oversee purchase orders, client communications, and ensure exceptional service and satisfaction to support the sales team. You will collaborate with clients and internal teams to provide seamless service, promote customer loyalty, and drive business growth. We are looking for someone proficient in CRM systems and can improve operational efficiency. </p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to enhance client satisfaction and contribute to sales growth.</p><p>• Respond promptly to inquiries, resolving concerns efficiently and professionally.</p><p>• Manage customer service operations for online sales and remote showroom support.</p><p>• Provide sales assistance and support for assigned representative showrooms.</p><p>• Utilize your sales expertise to identify opportunities for upselling and cross-selling luxury products.</p><p>• Gain comprehensive product knowledge to effectively communicate features and benefits to clients.</p><p>• Build and maintain strong relationships with customers to encourage repeat business.</p><p>• Process and oversee sales orders, including delivery coordination and payment execution.</p><p>• Address returns and claims, coordinating with carriers and ensuring proper documentation.</p><p><br></p>
We are looking for an experienced and detail oriented Receptionist with over six years of expertise to join our team in Brooklyn, New York. This long-term contract position requires a highly organized individual who excels in customer service, communication, and operational support. The ideal candidate will play a pivotal role in ensuring smooth front desk operations, supporting event logistics, and maintaining a welcoming environment for all visitors.<br><br>Responsibilities:<br>• Manage daily front desk operations, including greeting visitors, answering incoming calls, and providing exceptional customer service.<br>• Coordinate and support event planning activities, such as reservations, catering, and audio-visual setups.<br>• Handle multi-line phone systems efficiently, ensuring prompt responses and accurate message delivery.<br>• Collaborate with internal and external partners to streamline event logistics and service delivery.<br>• Maintain accurate records through data entry and review processes, ensuring compliance with specifications.<br>• Schedule and organize conference calls and meetings, ensuring seamless communication and planning.<br>• Utilize Microsoft Office Suites to prepare documents, reports, and presentations.<br>• Monitor and enforce security protocols to maintain a safe and secure environment.<br>• Assist in planning and executing office operations to ensure efficiency and productivity.<br>• Provide administrative support for special projects and tasks as needed.
<p>We are looking for a dedicated Customer Service Representative to join our team in Norwalk, Connecticut. This is a long-term contract position, offering an excellent opportunity to enhance your customer service skills while contributing to a dynamic team environment. The ideal candidate will be responsible for handling customer inquiries, managing orders, and providing exceptional support to ensure client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming customer inquiries and provide accurate information regarding products and services.</p><p>• Process and manage customer orders efficiently, ensuring all details are accurately recorded.</p><p>• Handle both inbound and outbound calls to address customer needs and resolve issues effectively.</p><p>• Collaborate with internal teams to ensure timely delivery of customer orders and resolve any logistical challenges.</p><p>• Maintain detailed records of customer interactions, transactions, and feedback for future reference.</p><p>• Provide solutions to customer concerns, demonstrating professionalism and empathy.</p><p>• Continuously stay informed about company products and services to offer up-to-date information to clients.</p><p>• Assist with administrative tasks related to customer support and order management.</p><p>• Identify areas for process improvement to enhance customer satisfaction.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p>
<p><strong>Job Overview Summary:</strong></p><p><br></p><p>Experienced IT Support Specialist (Tier 2/3) with a strong background supporting fast-paced manufacturing environments. Skilled in diagnosing complex technical issues, managing enterprise systems, and ensuring reliable network and application performance across production and corporate settings. Proficient in Windows Server/AD, M365 administration, ERP and MES support, and manufacturing hardware/software troubleshooting including production floor systems, barcode scanners, printers, PLC-connected devices, and industrial workstations.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p><br></p><ul><li>Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting.</li><li>Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology.</li><li>Manage onboarding, offboarding, and equipment lifecycle tracking and reporting.</li><li>Diagnose and resolve intermediate network, server (e.g., Active Directory, DHCP, DNS), and Wi-Fi problems; coordinate with internal senior technical resources and external Managed Service Providers (MSPs) for complex issues.</li><li>Actively troubleshoot, resolve, and participate in projects related to intermediate Wi-Fi, server, and network issues, working in close collaboration with the senior internal team or external Managed Service Providers (MSPs).</li><li>Perform onsite installations and upgrades of operating systems, applications, and security patches.</li><li>Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks.</li><li>Respond to and resolve support tickets in the ITSM platform; ensure accurate documentation and timely follow-up.</li><li>Maintain and track IT assets; update inventory records and manage warranty returns or repairs.</li><li>Support audiovisual systems and video conferencing tools in meeting spaces.</li><li>Conduct preventive maintenance on local IT infrastructure to avoid service disruptions.</li><li>Act as a liaison between end users and senior internal IT teams/MSPs, ensuring clear communication and prompt issue resolution for escalated and intermediate technical issues.</li><li>Participate in and contribute to IT projects including deployments, office moves, system migrations, and infrastructure upgrades (network, server, Wi-Fi).</li><li>Remote Support: Provide advanced technical support via phone, email, chat, or remote session.</li><li>Manage, maintain, and troubleshoot the organization's Voice over IP (VoIP) phone system, including user provisioning, call flow configurations, and endpoint support.</li><li>Contribute to team growth by assisting in training and mentoring staff to improve performance, increase customer satisfaction, and drive efficiencies.</li><li>Proactively identify, document, and implement improvements to IT processes, documentation (e.g., knowledge base), and infrastructure to enhance efficiency, reliability, and security</li></ul>
<p>Our client, a globally recognized leader in Sports Commerce, is seeking an experienced Accounting Manager to support payroll accounting operations within a dynamic, multi-entity environment. Reporting into senior accounting leadership, this role is ideal for a hands-on accounting professional who thrives in a fast-paced setting, enjoys leading teams, and values building strong cross-functional partnerships.</p><p><br></p><p>Responsibilities of this position will include:</p><p>• Lead all payroll accounting activities, including daily, weekly, and monthly tracking, analysis, reporting, and reconciliations across multiple business verticals</p><p>• Manage the month-end close process for payroll, including preparation and review of journal entries, accruals (bonus and PTO), estimates, reclasses, and financial statement analysis</p><p>• Oversee self-health accounting, including monthly allocations, vendor payment tracking, and related balance sheet reconciliations</p><p>• Prepare and review payroll-related balance sheet reconciliations and flux analyses, ensuring timely resolution of discrepancies in collaboration with internal teams and external partners</p><p>• Maintain and strengthen internal controls in compliance with GAAP and SOX, while working across multiple ERPs, charts of accounts, and lines of business</p><p>• Supervise, mentor, and develop accounting staff, fostering a high-performance, growth-oriented team environment</p><p>• Partner cross-functionally with HR and HRIS to ensure proper payroll system controls and approved employee data changes</p><p>• Support internal and external audit requests and respond to business inquiries related to labor costs and payroll liabilities</p><p><br></p><p>For immediate consideration please contact Ronny.Cohen@roberthalf.</p>
We are looking for an experienced Payroll Manager to oversee payroll operations for a large healthcare organization in Neptune, New Jersey. This position requires a meticulous individual with strong technical expertise in payroll systems and compliance regulations. As this is a long-term contract role, the ideal candidate will possess a proven track record of managing complex payroll processes while ensuring accuracy and efficiency.<br><br>Responsibilities:<br>• Manage full-cycle payroll operations for over 44,000 employees in a healthcare setting, ensuring timely and accurate processing.<br>• Perform detailed retroactive payroll calculations and audits as required, adhering strictly to wage and hour regulations.<br>• Handle payroll system integrations and troubleshoot vendor interface issues to maintain seamless functionality.<br>• Utilize ADP Workforce Now and PeopleSoft systems to administer payroll activities effectively.<br>• Ensure compliance with federal and state payroll regulations, including FMLA and FLSA requirements.<br>• Collaborate with HR to address payroll-related inquiries and provide technical support.<br>• Oversee garnishments, tax payments, and wage disbursements using Smart Compliance integrations.<br>• Maintain high standards of accuracy and attention to detail in all payroll activities.<br>• Conduct audits to identify discrepancies and implement corrective measures.<br>• Support organizational payroll projects, including retroactive adjustments and compliance initiatives.
<p>We are seeking a <strong>Technical Program Product Manager III</strong> to support key initiatives within a large digital advertising organization. This role contributes to internal product tools and advertiser-facing experiences across multiple platforms, partnering closely with engineering, product, and business teams.</p><p>You will own backend marketing infrastructure roadmaps, define technical requirements, assess product tradeoffs, and coordinate cross‑functional execution—including interaction with offshore engineering teams.</p><p><br></p><p><strong>Team Overview</strong></p><p>This role supports two core areas:</p><p><strong>1. Internal Product Launch Tool</strong></p><p>The PMT team manages a critical internal launch tool used to enable Go‑to‑Market support for new advertising products. This includes collaborating with engineering teams to design and deliver scalable, reliable solutions.</p><p><strong>2. Partner & Enterprise Channels</strong></p><p>You will also support a team responsible for advertiser experiences across:</p><ul><li>Advertising management consoles</li><li>DSP‑related workflows</li><li>Partner channel integrations</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Drive the <strong>roadmap for backend marketing infrastructure components</strong>, including planning, prioritization, and execution.</li><li>Write <strong>clear, detailed technical requirements</strong> for engineering and product teams.</li><li>Analyze and communicate <strong>product tradeoffs</strong> affecting performance, scalability, and user impact.</li><li>Work closely with <strong>offshore engineering teams</strong> to ensure alignment and delivery.</li><li>Partner with internal stakeholders to define features, remove blockers, and track progress.</li><li>Support product launches across internal tools and partner/enterprise channel workflows.</li><li>Apply core leadership behaviors such as <strong>Dive Deep</strong> and <strong>Bias for Action</strong>.</li></ul>
<p>We are seeking a skilled Accounts Payable Supervisor/Manager to oversee and continually enhance our accounts payable function. This role involves leading a team, managing vendor relationships, and ensuring the accuracy and compliance of payment processes. The ideal candidate will be proactive in optimizing workflow efficiency, developing team members, and maintaining strong financial controls. Success in this position relies on a blend of leadership, technical expertise, and a keen eye for detail to support reliable financial operations.</p>
<p>We are looking for an organized and customer-focused Customer Success Specialist to join our team! In this contract role, you will play a crucial part in ensuring client satisfaction by providing outstanding support and gathering information essential for various internal departments. If you have a background in customer service and enjoy solving problems while maintaining strong client relationships, we encourage you to apply!</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries and resolve issues with professionalism and efficiency.</p><p>• Maintain and update client records using CRM tools and databases.</p><p>• Address and resolve complaints to enhance customer satisfaction.</p><p>• Administrative duties as needed: filing, copying, scanning</p><p><br></p>
<p>We are looking for a dedicated Staff Accountant to join our team fully on-site in New Rochelle, New York, on a long-term contract-to-hire basis. This position plays a vital role in supporting various accounting functions, including payroll, accounts payable, and financial reconciliation. The ideal candidate will bring expertise in managing detailed financial processes while ensuring compliance and accuracy. </p><p> </p><p>Key Position Responsibilities · </p><ul><li>Responsible for the payroll process, including upload of the payroll journal entry under the direction of the Accounting Manager, working closely with the HR Manager. Includes payment, analysis and accurate analysis of employee time. </li><li>Responsible for automated processing of employee reimbursements, including creating enhancements within our payroll systems/</li><li>Responsible for credit cards coding, receipt tracking, as needed working in conjunction with the accounting/finance manager. </li><li>Responsible for managing and reconciling the petty cash as needed.</li><li>Responsible for entry of bills, including review of coding and allocations into bill.com. </li><li>Responsible for monthly upload of expenses into accounting system. </li><li>Responsible for upload and maintenance of W-9’s into Bill.com </li><li>Responsible of scanning and recording cash and check deposits, and upload or deposit to the bank. </li><li>Responsible for running and analyzing general ledger reports as needed. </li><li>Responsible for working out a schedule for processing of payments on a weekly basis, in conjunction with cash flow. Works in close coordination with the accounting manager to support the audit process.</li></ul>
<p><strong>Staff Accountant</strong></p><p>We are seeking a detail-oriented Staff Accountant to support day-to-day accounting operations and contribute to accurate financial reporting. This role partners closely with internal stakeholders and external advisors to ensure smooth financial processes while supporting general administrative and operational needs of the business.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Accounting & Financial Operations</strong></p><ul><li>Support daily accounting activities including accounts payable, accounts receivable, journal entries, and payroll coordination</li><li>Maintain accurate and organized financial records to ensure compliance and audit readiness</li><li>Assist with monthly and periodic close processes</li><li>Support expense tracking, invoice processing, and payment management</li><li>Help monitor costs and support budgeting and expense control efforts</li><li>Assist in preparing and reviewing financial reports such as income statements, balance sheets, and cash flow statements</li><li>Collaborate with external accountants and vendors as needed</li></ul><p><strong>Operational & Administrative Support</strong></p><ul><li>Maintain organized records, contracts, and documentation</li><li>Provide general administrative and scheduling support across the organization</li><li>Assist with vendor management, office-related expenses, and operational coordination</li><li>Support leadership with ad hoc projects, reporting, and administrative tasks as needed</li></ul><p><strong>People & Process Support</strong></p><ul><li>Assist with employee-related administrative processes such as onboarding, benefits coordination, and payroll-related documentation</li><li>Help maintain HR systems and employee records</li><li>Support internal process improvements to increase efficiency and accuracy across accounting and operations</li></ul><p><br></p><p><br></p>
