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10 results for Senior Customer Service Specialist in Bridgewater, NJ

Customer Service Representative
  • South Plainfield, NJ
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in South Plainfield, New Jersey. In this long-term contract role, you will be working on-site, providing exceptional service and ensuring smooth coordination with vendors and mechanics. This position offers a casual work environment with free parking and a structured schedule.<br><br>Responsibilities:<br>• Coordinate repair schedules for mechanics, ensuring timely service completion.<br>• Communicate effectively with external vendors to discuss repair requirements and updates.<br>• Arrange towing services as needed, ensuring seamless logistics.<br>• Generate and issue purchase orders (POs) for vendors to facilitate repair processes.<br>• Close mechanic repair orders accurately to maintain organized records.<br>• Handle inbound and outbound calls to address customer inquiries and provide solutions.<br>• Maintain clear documentation of repair schedules and vendor communications.<br>• Support the team with order entry tasks and ensure high levels of accuracy.<br>• Collaborate with colleagues to resolve any scheduling conflicts or service delays.<br>• Uphold excellent customer service standards throughout all interactions.
  • 2025-12-09T14:49:14Z
Customer Service Specialist
  • Emmaus, PA
  • onsite
  • Temporary
  • 17.00 - 22.00 USD / Hourly
  • <p>Robert Half is seeking a<strong> Customer Service Specialist </strong>for a thriving local business. If you are passionate about helping others and dedicated to problem-solving, we want to hear from you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound customer inquiries by phone and email</li><li>Resolve product, service, or billing issues promptly and professionally</li><li>Maintain up-to-date customer records in internal systems</li><li>Collaborate with other departments to resolve complex issues</li><li>Provide information about products, services, or policies</li></ul>
  • 2025-12-26T16:58:38Z
Customer Service Representative
  • Bue Bell, PA
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for an experienced Customer Service Representative to join a team on a contract basis in Blue Bell, Pennsylvania. In this role, you will provide exceptional service to customers in the vehicle aftermarket sector, handling inquiries, processing orders, and resolving issues effectively. This position is ideal for someone who thrives in a dynamic team environment and has a passion for delivering outstanding customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via phone and E-Mail, ensuring a detail-oriented and supportive approach.</p><p>• Process customer orders accurately using proprietary order management systems.</p><p>• Manage product returns and warranty claims in compliance with company policies.</p><p>• Address and resolve customer concerns, providing clear solutions and maintaining satisfaction.</p><p>• Collaborate with team members to ensure seamless communication and service delivery.</p><p>• Maintain detailed records of customer interactions, orders, and transactions for reporting purposes.</p><p>• Utilize call center software to track tickets and monitor customer service metrics.</p><p>• Stay informed about aftermarket vehicle parts and services to assist customers effectively.</p><p>• Participate in team meetings and contribute to process improvements.</p><p>• Adhere to all company policies and procedures, ensuring compliance with relevant regulations.</p>
  • 2025-12-11T20:08:36Z
Customer Service Representative
  • Metuchen, NJ
  • onsite
  • Permanent
  • 35000.00 - 41000.00 USD / Yearly
  • <p>35,000 - 41,000</p><p><br></p><p>The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
  • 2025-12-22T14:18:41Z
Business Analyst
  • Piscataway, NJ
  • remote
  • Temporary
  • 51.46 - 59.59 USD / Hourly
  • <p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
  • 2026-01-02T16:33:40Z
Business Systems Analyst
  • Newark, NJ
  • remote
  • Temporary
  • 51.46 - 59.59 USD / Hourly
  • <p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p>  </p>
  • 2026-01-02T16:33:40Z
Sr. Cost Accountant
  • Cresco, PA
  • onsite
  • Permanent
  • 90000.00 - 105000.00 USD / Yearly
  • Essential job functions and responsibilities:<br>• Prepares and records asset, liability, revenue, and expense entries by compiling and analyzing account information in support of the monthly close process.<br>• Maintains and balances general ledger and subledger accounts by verifying, allocating, posting, and reconciling transactions and resolving discrepancies.<br>• Supports the calculation of complex reserves, which require sound judgment and understanding of the business (e.g., customer rebates, inventory valuation reserves, etc.)<br>• Prepares monthly balance sheet account reconciliations, including analysis of movements.<br>• Maintains fixed asset processing, tracking and reporting.<br>• Provides expert monthly financial analysis of all P& L line item performance against budget and reforecasts. <br>• Serves as a trusted business partner to operations in helping them understand the financial impacts of their decisions and actions. <br>• Acts as the “eyes and ears” for the controllership function regarding key developments in our operations. <br>• Coordinates the annual physical inventory and monitors results of periodic cycle counts. <br>• Drives the annual standard costing process and monitors the ongoing accuracy of standard costs. <br>• Assists in developing and enhancing accounting and operational procedures by assessing current procedures and recommending and implementing required improvements to enhance controls for the organization.<br>• Provides project analysis as needed including cost estimates of new or modified products, evaluation of capital projects, and product line expansion or restructuring analyses.<br>• This position is a key team member and is expected to inspire associates to greater levels of professionalism, quality, productivity and engagement in the Team. Individual must possess the core values of Integrity, Quality, Passion, Accountability, Innovation, and be Performance Driven.<br><br>Education and Experience:<br>• Bachelor’s degree in accounting, finance, or business administration required. MBA or CPA a plus.<br>• At least 6 year’s experience in accounting in a manufacturing environment with involvement in closing, cost accounting, account reconciliation, and financial analysis required.<br>• Must have the ability to apply generally accepted accounting principles.<br>• Experience working with engineering and manufacturing personnel on development and analysis of standard costs.<br>• Strong attention to detail, analytical ability and problem-solving skills.<br>• Strong interpersonal and oral communication skills.<br>• Highly ethical, self-motivated, detail oriented with the ability to function as part of a team.<br>• Must be tech savvy and a quick learner of ERP systems and BI software demonstrating an ability to understand the logic behind these systems to properly translate operating impacts to accounting transactions.<br>• Must have advanced Microsoft Excel skills (e.g., VLOOKUP, SUMIF, Pivot Tables, etc.)<br>• Experience in LN, Prophix helpful.
  • 2025-12-08T19:08:54Z
Lead Generator / Sales
  • New York, NY
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • We are looking for a motivated and results-driven Lead Generator / Sales specialist to join our team on a long-term contract basis. This role focuses on identifying and qualifying leads, engaging prospects, and supporting senior sales representatives in driving business growth. If you are passionate about sales, enjoy working in a collaborative environment, and thrive on achieving measurable results, this position is an excellent opportunity to advance your career.<br><br>Responsibilities:<br>• Conduct outreach to potential clients to qualify leads and assess their needs.<br>• Schedule meetings for senior sales representatives by identifying high-potential prospects.<br>• Perform detailed research to support lead generation efforts and maintain accurate records.<br>• Collaborate with marketing teams to understand lead scoring systems and improve qualification criteria.<br>• Assist in preparing proposals and conducting client research to support sales activities.<br>• Participate in client presentations and sales meetings to better understand customer requirements.<br>• Manage pipeline tracking and lead follow-ups to ensure timely responses and conversions.<br>• Support marketing campaigns and events to enhance lead generation efforts.<br>• Provide feedback to marketing teams on lead quality and help refine lead management processes.<br>• Contribute to the development of sales enablement materials and case studies to drive business success.
  • 2025-12-12T15:34:00Z
M&A & Corporate Counsel
  • New York, NY
  • onsite
  • Permanent
  • 225000.00 - 250000.00 USD / Yearly
  • We are looking for an experienced and driven M& A & Corporate Counsel to join our legal team in New York, New York. In this role, you will play a pivotal part in supporting the company’s growth through strategic acquisitions and complex commercial projects. This position offers the opportunity to engage directly with senior leadership while managing high-stakes transactions and providing expert legal counsel.<br><br>Responsibilities:<br>• Lead negotiations and draft key documents for M& A transactions, including purchase agreements, letters of intent, term sheets, and closing documentation.<br>• Oversee all aspects of legal due diligence processes and support post-closing integration efforts.<br>• Draft, review, and negotiate a variety of corporate and commercial agreements, such as joint ventures, non-disclosure agreements, and vendor or customer contracts.<br>• Provide legal advice on matters related to corporate governance, financing, and insurance regulations.<br>• Partner with internal business units and stakeholders to align legal strategies with organizational objectives.<br>• Collaborate with deal teams and subject matter experts to ensure legal documentation meets both legal and commercial priorities.<br>• Engage frequently and effectively with senior leadership to provide strategic legal counsel and guidance.<br>• Manage and prioritize multiple transactions and legal projects in a fast-paced environment.
  • 2025-12-03T16:28:39Z
Account Administrator
  • New York, NY
  • onsite
  • Permanent
  • 50000.00 - 80000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Account Administrator to join our client's team in New York, New York. In this role, you will play a pivotal part in managing inventory processes, supporting account-related tasks, and ensuring operational efficiency. This position is ideal for someone with a strong administrative background and a passion for organization.</p><p><br></p><p>Responsibilities:</p><p>• Oversee inventory tracking systems to ensure accurate asset management and reporting.</p><p>• Perform annual physical inventories and reconcile discrepancies to maintain accurate records.</p><p>• Manage account-related administrative tasks, including data entry and documentation.</p><p>• Collaborate with assembly line teams to ensure proper inventory allocation and usage.</p><p>• Coordinate with various departments to streamline inventory processes and improve efficiency.</p><p>• Generate detailed reports on inventory levels and account statuses for management review.</p><p>• Assist in the preparation and execution of annual inventory audits.</p><p>• Monitor asset inventory levels and recommend adjustments to prevent shortages or overstock.</p><p>• Provide administrative support to sales representatives and other team members as needed.</p><p><br></p><p>If this person is you, please apply to victoria.iacoviello@roberthalf</p>
  • 2025-12-19T17:48:41Z