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1 result for Application Support in Bothell, WA
- Seattle, WA
- onsite
- Temporary
- 25 - 30 USD / Hourly
- <p>Robert Half is seeking a <strong>Service Desk Contractor</strong> to provide frontline technical support to internal users in a fast-paced, enterprise environment. The position is 100% onsite in Seattle, WA, that contract. Apply Today! </p><p><br></p><p><strong><u>Job Details: </u> </strong></p><p><strong>Schedule: </strong>Monday-Friday 8-5pm</p><p><strong>Duration: </strong>Short Term Contract <strong> </strong></p><p><strong>Location: </strong>Seattle, WA<strong> </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for IT support, resolving issues or escalating as needed</li><li>Monitor and respond to incoming requests via phone, email, and ticketing systems</li><li>Troubleshoot and resolve issues related to: </li><li>Hardware and workstations</li><li>Software and Microsoft 365 applications</li><li>Login/access issues, including MFA</li><li>Mobile devices and Intune/Company Portal</li><li>Accurately document, track, and update tickets within the service desk system</li><li>Follow established IT processes, security protocols, and validation procedures</li><li>Support onboarding and offboarding activities, including device setup and user guidance</li><li>Collaborate with internal IT teams to ensure timely resolution of incidents</li><li>Deliver a high-quality, customer-focused support experience</li></ul>
- 2026-04-02T00:00:00Z