We are looking for a detail-oriented Accounts Receivable Analyst to join our team in Burlington, Massachusetts. In this long-term contract role, you will play a vital part in managing the company's accounts receivable operations, ensuring accurate and timely processing of financial transactions. If you thrive in a fast-paced environment and have a strong background in cash applications, collections, and billing, we encourage you to apply.<br><br>Responsibilities:<br>• Oversee and manage accounts receivable processes, ensuring accuracy in financial records.<br>• Perform timely and efficient cash application activities to reconcile invoices and payments.<br>• Handle commercial collections by communicating with clients to resolve outstanding balances.<br>• Monitor and track cash activity to maintain accurate financial reporting.<br>• Prepare and manage billing functions, including invoice generation and account adjustments.<br>• Collaborate with internal teams to ensure resolution of discrepancies and maintain client satisfaction.<br>• Generate financial reports and provide analysis to support decision-making processes.<br>• Ensure compliance with company policies and regulatory requirements in all accounts receivable activities.<br>• Identify opportunities for process improvement within the accounts receivable function.<br>• Provide support during audits by compiling necessary documentation and data.
We are looking for an experienced Accounts Receivable Specialist to join our team on a long-term contract basis in Portsmouth, New Hampshire. This role involves managing essential financial processes such as billing, collections, and cash applications, with a focus on accuracy and efficiency. If you have a strong background in accounts receivable and enjoy working in a dynamic and fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Process and manage accounts receivable transactions, ensuring accuracy and compliance with company policies.<br>• Handle cash applications, including recording payments and reconciling discrepancies.<br>• Oversee billing functions to ensure timely and accurate invoicing.<br>• Conduct follow-ups on outstanding balances and collections to maintain healthy accounts.<br>• Verify insurance eligibilities and address billing issues related to medical insurance.<br>• Collaborate with internal teams to resolve account disputes and discrepancies.<br>• Analyze cash activity reports to track financial trends and provide insights.<br>• Maintain detailed records of transactions and prepare financial reports as needed.<br>• Ensure compliance with industry standards and regulations in all accounts receivable activities.<br>• Provide exceptional support to clients and stakeholders regarding billing inquiries.
We are looking for a highly organized Full Charge Bookkeeper to join our team in Rockland, Massachusetts. This long-term contract position offers flexible part-time hours (30-35 hours per week) and requires a detail-oriented individual to oversee comprehensive accounting operations. The ideal candidate will have strong expertise in bookkeeping, payroll, and financial management, alongside proficiency in Sage accounting software.<br><br>Responsibilities:<br>• Handle full-cycle bookkeeping processes, ensuring all financial transactions are accurately recorded.<br>• Manage payroll operations, including timely processing and compliance with relevant regulations.<br>• Maintain and oversee accounts payable (AP) and accounts receivable (AR) functions.<br>• Reconcile bank accounts and ensure all discrepancies are resolved promptly.<br>• Generate and review financial reports to provide accurate insights into company performance.<br>• Support human resources functions, including administrative tasks related to employee records.<br>• Ensure compliance with accounting standards and company policies.<br>• Collaborate with management to streamline financial workflows and improve efficiency.<br>• Utilize Sage accounting software for day-to-day operations and reporting.<br>• Maintain organized and up-to-date financial records for audits and reporting purposes.
<p>*AP Specialist* My client is looking for a skilled Accounts Payable Clerk to join our finance team in Newton, Massachusetts. In this role, you will manage critical aspects of invoice processing, vendor payments, and financial recordkeeping to ensure smooth operations in a dynamic hospitality environment. The ideal candidate will bring strong organizational skills and attention to detail, thriving in a fast-paced setting.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices accurately and in a timely manner, ensuring proper coding and adherence to company policies.</p><p>• Coordinate payment schedules and execute check runs to meet deadlines.</p><p>• Maintain vendor relationships by addressing inquiries and resolving payment discrepancies.</p><p>• Assist with journal entries and support month-end close activities.</p><p>• Reconcile bank statements to ensure accuracy in financial records.</p><p>• Monitor accounts payable aging reports and follow up on outstanding items.</p><p>• Contribute to the overall efficiency of the finance team by identifying process improvements.</p><p>• Collaborate with other departments to ensure seamless financial operations.</p><p>• Provide documentation and support for internal audits and compliance checks.</p>
<p><strong>Office Manager – Framingham, MA</strong></p><p>Our client is seeking a highly organized and proactive Office Manager to support daily operations and partner closely with ownership. This role will oversee administrative functions, assist with project coordination and invoicing, support customer and employee relations, and help keep multiple projects running smoothly. The Office Manager will also assist with scheduling, email management, light accounting tasks in QuickBooks, and provide operational support across the business.</p><p>This position offers on-the-job training in social media and marketing, including maintaining the company’s brand voice and assisting with outreach efforts. The ideal candidate thrives in a fast-paced environment, has strong communication and organizational skills, is comfortable with Microsoft Office and basic Excel, and brings a mix of administrative experience with an understanding of billing, budgeting, and office operations. Prior industry experience is a plus but not required.</p><p><br></p><p><strong>Immediate consideration please call Allison Brown at 508.205.2121</strong></p>
We are looking for an experienced Bookkeeper to join our team on a long-term contract basis in Mashpee, Massachusetts. This role is an excellent opportunity for a detail-oriented individual to support a busy non-profit organization by managing essential financial operations. The position requires strong organizational and communication skills to collaborate effectively with internal departments and external accountants.<br><br>Responsibilities:<br>• Perform accurate bank reconciliations to ensure financial records are up to date.<br>• Manage and execute weekly check runs and maintain timely payments.<br>• Generate monthly trial balances and comprehensive financial reports.<br>• Oversee grant application processes, including writing and tracking submissions.<br>• Collaborate with various departments and external accountants to ensure seamless financial operations.<br>• Provide backup support for accounts payable and payroll processing as needed.<br>• Utilize Abila MIP accounting software to manage financial tasks efficiently.<br>• Maintain and organize financial records to ensure compliance and accuracy.<br>• Assist with budgeting and forecasting activities to support organizational goals.
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Danvers, Massachusetts. This contract-to-permanent position offers an excellent opportunity to contribute to financial operations by ensuring accurate and timely processing of transactions. The ideal candidate will thrive in a fast-paced environment and possess strong organizational and analytical skills.<br><br>Responsibilities:<br>• Process invoices and ensure their accuracy and compliance with company policies.<br>• Record and post payments in a timely manner to maintain up-to-date financial records.<br>• Conduct reconciliations of accounts to ensure proper balance and accuracy.<br>• Perform data entry tasks to support the financial department and maintain organized records.<br>• Assist with month-end closing procedures to ensure timely reporting.<br>• Utilize accounting software and systems to manage transactions efficiently.<br>• Communicate with vendors and stakeholders to resolve discrepancies.<br>• Monitor accounts payable activities and ensure adherence to deadlines.<br>• Prepare reports and documentation to support audits and reviews.<br>• Collaborate with team members to streamline processes and improve efficiency.
<p>We are looking for an Accounts Receivable Specialist to join our team in East Weymouth, Massachusetts. In this role, you will play a key part in managing financial transactions, ensuring accurate billing, and maintaining compliance with payroll and accounting standards. This position offers an opportunity to work in a dynamic environment where attention to detail and teamwork are highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Process and upload invoices to customer and vendor portals, resolving any portal-related issues promptly.</p><p>• Generate and review customer statements monthly, coordinating with managers to ensure accuracy.</p><p>• Follow up on outstanding accounts by sending reminders, negotiating payment plans, and maintaining communication with customers.</p><p>• Prepare weekly collection reports, detailing communication, payment commitments, and overdue balances.</p><p>• Maintain organized customer files, including credit applications, agreements, payment records, and other essential documentation.</p><p>• Produce and distribute reports such as invoice summaries and no-service lists for accounts exceeding credit limits.</p><p>• Generate lien waivers for projects and manage the schedule of values and progress billings in collaboration with managers.</p><p>• Reconcile accounts receivable subledger with the general ledger and assist in preparing month-end reports.</p><p>• Support audits and bonding processes by compiling necessary financial documentation.</p><p>• Assist with payroll preparation, verifying time entries and ensuring compliance with labor regulations.</p>
<p>We are looking for an experienced Accounts Receivable Specialist to join our team on a contract basis in Manchester, New Hampshire. In this role, you will oversee essential invoicing, collections, and account reconciliation tasks to ensure smooth financial operations. The ideal candidate will bring expertise in managing receivables and demonstrate strong attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Generate and process daily invoices using ERP software, ensuring accuracy and timely completion.</p><p>• Conduct collections calls to recover outstanding payments while maintaining positive client relationships.</p><p>• Verify and monitor credit insurance limits on receivables to mitigate financial risk.</p><p>• Reconcile accounts to ensure accurate financial reporting and resolve discrepancies promptly.</p><p>• Manage billing functions efficiently, adhering to company policies and procedures.</p><p>• Collaborate with internal teams to address customer inquiries and resolve payment issues.</p><p>• Prepare reports on accounts receivable status and provide insights to support decision-making.</p><p>• Maintain compliance with financial regulations and company standards in all receivable processes.</p><p>• Identify opportunities to improve workflows and enhance the efficiency of accounts receivable operations.</p>
We are looking for a skilled Accounting Assistant to join our team on a contract basis in Brockton, Massachusetts. This role focuses on maintaining accurate financial records, processing payments, and ensuring compliance across multiple properties. If you have a keen eye for detail and a strong background in accounting, we encourage you to apply.<br><br>Responsibilities:<br>• Maintain precise general ledger entries and perform monthly reconciliations for multiple locations.<br>• Process and post real estate tax payments, ensuring the accuracy of tax amounts and allocations.<br>• Review and break down mortgage statements, recording payments and allocations accurately.<br>• Track and manage general liability insurance policies, posting related expenses.<br>• Prepare nightly financial reports as needed and assist with ad hoc reporting tasks.<br>• Verify and reconcile accounts payable and accounts receivable transactions.<br>• Code invoices appropriately and ensure timely processing.<br>• Conduct bank reconciliations to maintain accurate account balances.<br>• Support property-related financial analyses and reporting requirements.<br>• Collaborate with team members to address discrepancies and improve financial processes.
<p>*Senior Finance Associate (AP) - In this role you will join a team of 25 accounting professionals responsible for the day-to-day accounting and financial operations, utilizing Workday Financials as its primary general ledger system. The group oversees consolidated financial activities across multiple investment advisors and geographic entities, including regions such as Asia Pacific, Europe, and India. Key responsibilities include processing invoices, managing accounts payable, supporting tax accounting, and collaborating with multiple internal stakeholders like Finance, Legal, and Tax teams. Additionally, the group is involved in treasury and cash management, internal and external reporting, and driving continuous process improvements. ((Hybrid, Boston, Up to $95K))</p>
<p>Duties/Responsibilities</p><p>• Accurately review, code and process high volume payables invoices for multiple entities</p><p>• Review and reconcile invoices discrepancies</p><p>• Assist with weekly check, ACH and wire runs</p><p>• Process check request and expense reports in a timely manner</p><p>• Ensure that all daily, weekly and monthly tasks are completed accurately by the assigned deadlines</p><p>• Monitor the accounting inbox, responding to inquiries from vendors, clients, and internal stakeholders</p><p>• Sort, log, scan and file invoices, checks and other documents</p><p>• Responsible for all aspects of payroll</p><p>• Work closely with Human Resources to ensure changes in payroll, benefits, etc</p><p>• Review and reconcile payroll time records for accuracy in preparation for weekly and monthly payroll</p><p>• Calculate payroll adjustments as needed for issuance either manually or through the next available pay cycle</p><p>• Manage workflow to ensure all payroll transactions are processed accurately and timely</p><p>• Process correct garnishment calculations and compliance</p><p>• Process manual checks and any payroll-related entries</p><p>• Create G/L entries for each payroll and rectify with cash accounts</p><p>• Monthly reconciliation of all G/L accounts associated with payroll</p><p>• Enter all updates – bonus/commission/etc</p><p>• Handle and understand inquiries from employees, managers, and corporate team members regarding payroll issues and work on resolution in a reasonable and timely manner</p><p>• Review and validate reports produced as part of the payroll processing cycle to ensure payments to team members are accurate and that all payments have been paid for the payroll period and/or quarterly incentive payout</p><p>• Using knowledge of pay schedules, earning/deduction codes and pay program policies review exception reports and determine reason for potential over/under payments</p><p>• Process W2s, verify year-to-date totals for salaries, income tax withheld, FICA, deductions, tax-deferred annuities</p><p>• Process yearly RSU, ESPP, PTO and Mileage payouts</p><p>• Understand and comply with current and yearly tax thresholds for payroll processing</p><p>• Assist with month end closing</p><p>• Provide support for internal and external audits as needed</p><p>• Cross-train in other specialized areas of the department</p><p>• Perform other duties as assigned</p><p><br></p><p><strong><em>For immediate consideration and resume review, please call me directly! 508-205-2127 Eric Lebow</em></strong></p>
<p>We are looking for a detail-oriented Payroll Coordinator to join our team based in Somerville, Massachusetts. This role involves managing payroll processes for approximately 130 employees, ensuring accuracy, compliance, and efficiency. The position will require working onsite three days a week, with Monday and Wednesday as mandatory in-office days.</p><p><br></p><p>Responsibilities:</p><p>• Process biweekly payroll for a workforce of approximately 130 employees, including both salaried staff and per diem clinicians.</p><p>• Reconcile payroll data to ensure accuracy and compliance with organizational standards.</p><p>• Manage employee benefits and coordinate payroll deductions effectively.</p><p>• Utilize and maintain payroll systems, with Paylocity and Netsuite experience considered a plus.</p><p>• Collaborate with internal teams to address payroll-related inquiries and resolve discrepancies.</p><p>• Maintain confidentiality and uphold data security standards within all payroll processes.</p><p>• Ensure compliance with federal, state, and local payroll regulations.</p><p>• Prepare and review payroll reports to support financial and operational decision-making.</p><p>• Assist in streamlining payroll procedures to improve efficiency and accuracy.</p><p>• Provide support during audits and other financial reviews as necessary.</p>
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our team in Charlestown, Massachusetts. This is a fully onsite, contract-to-permanent position offering opportunities for growth and advancement. The ideal candidate will excel in high-volume invoice processing and demonstrate strong attention to detail, accuracy, and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices efficiently and accurately, ensuring compliance with organizational standards.</p><p>• Review and verify vendor information, including addresses, and input data into the system as required.</p><p>• Handle high volumes of invoices monthly, managing up to 2,000 invoices with precision.</p><p>• Perform weekly check runs by matching checks with invoices and completing filing and shredding tasks.</p><p>• Manage utility and expense invoices while following specific organizational guidelines.</p><p>• Collaborate closely with team members to ensure smooth accounts payable operations.</p><p>• Maintain focus and attention to detail in a manual processing environment.</p><p>• Ensure timely follow-ups and communication using Microsoft Outlook.</p><p>• Prepare envelopes and labels for mailing purposes, ensuring accuracy in documentation.</p>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our client in the construction industry in Johnston, Rhode Island. This role is critical in managing financial transactions and ensuring the accuracy of accounts payable processes across various projects. You will collaborate closely with project teams and vendors to maintain seamless operations in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Accurately processes invoices, credit card receipts, and cash disbursements.</p><p>• Delegate appropriate job and cost coding to financial documents to ensure proper tracking.</p><p>• Maintain organized and accurate records within the accounting system.</p><p>• Collaborate with project managers and vendors to resolve discrepancies and ensure timely payments.</p><p>• Conduct regular check runs and verify payment details.</p><p>• Assist with tracking and reconciling accounts payable transactions across multiple projects.</p><p>• Monitor and manage the accounts payable cycle to meet deadlines and financial objectives.</p>
We are looking for an experienced Accounts Payable Specialist to join our team in Manchester, New Hampshire. This long-term contract position offers the opportunity to contribute your expertise in managing financial operations and ensuring accurate processing of payments. The ideal candidate will have a strong background in accounts payable and a detail-oriented approach to completing tasks efficiently.<br><br>Responsibilities:<br>• Process invoices and verify accuracy to ensure timely payments.<br>• Manage account coding and ensure proper categorization of expenses.<br>• Handle Automated Clearing House (ACH) transactions and monitor payment schedules.<br>• Perform check runs and maintain detailed records of payments.<br>• Communicate with vendors to resolve payment discrepancies and inquiries.<br>• Maintain accurate and organized accounts payable documentation.<br>• Assist in monthly, quarterly, and annual closing processes related to accounts payable.<br>• Collaborate with internal teams to ensure compliance with company policies and procedures.<br>• Continuously identify opportunities for process improvement in accounts payable workflow.<br>• Ensure adherence to all financial regulations and standards.
We are looking for a detail-oriented Accounting Assistant to join our team in Newport, Rhode Island. This Contract to permanent opportunity offers an excellent path for professionals eager to contribute to financial operations and compliance efforts. The role involves a variety of accounting tasks, including accounts payable processing, vendor management, and assisting with audits.<br><br>Responsibilities:<br>• Process a range of accounts payable invoices, including those related to purchase orders, SG& A, warehousing, freight, and quality assurance testing.<br>• Accurately code invoices to appropriate general ledger accounts.<br>• Review vendor statements to identify and address missing invoices.<br>• Handle credit card expenditure processing and reconciliation.<br>• Participate in check-run procedures and collaborate with finance staff on payables and vendor management.<br>• Investigate discrepancies identified during weekly Received Not Invoiced meetings.<br>• Assist in preparing documentation for annual audits.<br>• Ensure compliance with accounting principles and company policies.<br>• Maintain and update records related to insurance certificates and compliance databases.<br>• Organize and file departmental records to ensure efficient management of documentation.
<p>We are looking for a detail-oriented Billing and Admin Clerk to join our team on a long-term contract basis in Waltham, Massachusetts. This role involves managing billing processes, maintaining office operations, and ensuring smooth interactions with vendors and clients. The ideal candidate will have excellent organizational skills and a proactive approach to handling administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue monthly invoices using specialized billing software and follow up on outstanding payments.</p><p>• Monitor accounts receivable and send reminders for overdue balances as necessary.</p><p>• Process expense reports and ensure accurate tracking of monthly expenses.</p><p>• Manage vendor bills, corporate credit card transactions, and obtain necessary approvals.</p><p>• Maintain office inventory, anticipate supply needs, and place orders while adhering to budget guidelines.</p><p>• Perform routine maintenance and troubleshooting for office equipment and technology.</p><p>• Build and sustain positive relationships with building management to ensure smooth operations.</p><p>• Welcome clients and visitors, providing excellent customer service and addressing inquiries.</p><p>• Support administrative functions, including inventory reconciliation and report preparation.</p><p>• Ensure all billing and payment processes are handled efficiently and accurately.</p>
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in West Bridgewater, Massachusetts. In this role, you will play a vital part in managing financial transactions and ensuring the accuracy of billing and collections processes. This is a fully onsite, long-term contract position offering stability and an opportunity to contribute to a thriving manufacturing environment.<br><br>Responsibilities:<br>• Manage accounts receivable processes, including invoicing and payment tracking.<br>• Handle commercial collections to ensure timely receipt of outstanding balances.<br>• Process cash applications and reconcile payments to accounts.<br>• Execute cash collection tasks with a focus on accuracy and customer communication.<br>• Oversee billing functions to ensure all invoices are accurate and sent promptly.<br>• Collaborate with the accounts payable team to maintain financial consistency.<br>• Maintain detailed and organized records of all financial transactions.<br>• Resolve discrepancies in payments or billing with clients or internal teams.<br>• Prepare regular reports on accounts receivable status for management review.
We are looking for an experienced Full Charge Bookkeeper to join our team in Boston, Massachusetts. This is a Contract position with the potential to transition to a permanent role. The ideal candidate will thrive in a long-term, part-time arrangement and possess strong expertise in QuickBooks and bookkeeping processes. The position offers flexible hours after the initial onboarding period.<br><br>Responsibilities:<br>• Process 100–150 invoices per month, ensuring accuracy and timely management of varying transaction volumes.<br>• Oversee full-cycle Accounts Payable and Accounts Receivable operations, maintaining efficient workflows.<br>• Prepare and distribute customer billing and invoices with precision.<br>• Handle weekly payroll processing, adhering to deadlines and accuracy standards.<br>• Record and manage quarterly deposits to ensure compliance and proper documentation.<br>• Monitor cash flow, including tracking balances and scheduling payments effectively.<br>• Reconcile financial accounts to maintain accurate records and resolve discrepancies.<br>• Utilize QuickBooks to organize and track financial data, ensuring up-to-date records.
<p>*Bookkeeper* Our client is looking for a meticulous and dedicated Bookkeeper to join our team in Boston, Massachusetts. This hybrid role offers flexible working hours and combines accounting expertise with administrative responsibilities. The ideal candidate will possess strong QuickBooks skills, excellent communication abilities, and a proactive approach to managing financial and organizational tasks.</p><p><br></p><p>Responsibilities:</p><p>• Process vendor bills, purchase orders, and client invoices efficiently, ensuring accuracy in managing approximately 100 invoices per month.</p><p>• Handle accounts payable and receivable, including deposits and collections, while maintaining detailed records.</p><p>• Monitor and track monthly license usage for clients, preparing accurate billing statements.</p><p>• Prepare expense reports, payroll, sales tax returns, and contractor 1099s in compliance with regulations.</p><p>• Coordinate HR-related tasks such as benefits administration and employee onboarding in collaboration with external partners.</p><p>• Communicate effectively with clients, including addressing overdue payments with professionalism and patience.</p><p>• Identify and resolve billing discrepancies promptly while providing support for administrative projects.</p><p>• Collaborate with technical and engineering teams, developing a working knowledge of industry-specific terminology.</p><p>• Maintain high standards of adaptability and teamwork, contributing to a dynamic and cooperative work environment.</p>
Robert Half's client in Northborough is looking for a part time general office clerk to assist with tax season.<br><br>Responsibilities:<br>- Greeting guests<br>- E-filing<br>- Data entry<br>- booking appointments<br>- Microsoft Office <br><br>Start Date: 1/26<br>Duration: 3 months<br>Hours: flexible<br>Paying up to $18.50
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our client in New Bedford, Massachusetts. This role is crucial in ensuring accurate and timely processing of vendor invoices, payments, and reconciliations. The ideal candidate will be highly organized, possess strong communication skills, and excel in maintaining compliance with company policies and procedures.</p><p><br></p><p>Responsibilities:</p><p>•Communicate effectively with project managers and vendors to secure necessary approvals for invoices and resolve discrepancies.</p><p>• Prepare and process payments, including checks, credit cards, and electronic transfers, while managing records and filing paid invoices.</p><p>• Maintain accurate records of subcontractor and vendor insurance certificates, ensuring compliance with requirements and updating systems accordingly.</p><p>• Handle state agency reporting related to subcontractor payments and ensure timely submission.</p><p>• Reconcile vendor accounts, credit card statements, and accounts payable to the general ledger.</p><p>• Respond promptly to inquiries from vendors and staff regarding invoice statuses and payment details.</p><p>• Support the development and improvement of departmental policies and procedures while assisting with special projects as assigned.</p><p>• Collaborate with other departments, providing cross-training and assistance when needed.</p>
We are looking for a detail-oriented Part-Time Accounts Payable Specialist to join our team in Mansfield, Massachusetts. In this contract role, you will play a key part in ensuring accurate and timely processing of payments and invoices within a fast-paced manufacturing environment. This position requires strong organizational skills and a commitment to maintaining compliance with established procedures.<br><br>Responsibilities:<br>• Enter invoices into the system accurately and efficiently.<br>• Verify purchase order details, ensuring invoices align with provided documentation.<br>• Monitor payment deadlines and ensure invoices are processed on time.<br>• Handle administrative tasks related to accounts payable operations.<br>• Conduct thorough checks to ensure coding accuracy for all invoices.<br>• Process payments using Automated Clearing House (ACH) and check runs.<br>• Collaborate with team members to resolve discrepancies in accounts payable records.<br>• Maintain organized records of processed invoices and payments.<br>• Support the team in addressing vendor inquiries and concerns.