We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Brockton, Massachusetts. In this role, you will play a vital part in providing exceptional service by efficiently managing schedules, optimizing routes, and ensuring accurate data entry. This fully onsite position offers an excellent opportunity to contribute to a dynamic environment while enhancing your customer service skills.<br><br>Responsibilities:<br>• Coordinate and manage client appointments using Google Calendar and Google Maps.<br>• Optimize routing schedules to ensure efficiency and timely service delivery.<br>• Input and maintain accurate client information within Google-based software systems.<br>• Provide exceptional customer support by answering inbound calls and addressing inquiries.<br>• Handle outbound calls to follow up with clients and confirm appointments.<br>• Assist with order entry and processing to ensure seamless operations.<br>• Collaborate with technical teams to schedule services and resolve any scheduling conflicts.<br>• Maintain a detail-oriented and friendly approach when interacting with clients and team members.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Weymouth, Massachusetts. This is a contract-to-permanent opportunity, ideal for someone passionate about providing excellent customer support in the healthcare sector. The role requires strong communication skills, the ability to multitask, and a commitment to delivering a positive experience for every client.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and address customer inquiries with professionalism.<br>• Manage outbound communications to follow up on customer needs and resolve issues effectively.<br>• Perform accurate data entry to maintain and update customer records.<br>• Handle email correspondence and provide timely responses to client concerns.<br>• Schedule appointments and coordinate bookings with precision.<br>• Process orders and ensure accurate entry into company systems.<br>• Utilize Microsoft Excel and Word to complete tasks and generate reports.<br>• Deliver exceptional customer service in a call center environment.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Maintain a thorough understanding of company policies and procedures.
Robert Half's client in Westborough is looking for Customer Service Representatives to help an advanced workload! <br><br>Job responsibilities include: <br> - Answering inbound calls (55-85 a day)<br> - Adhering to medical compliance protocols <br> - Time management skills<br> - Comfortable talking on the phone <br><br>Pay Rate: $18-$19 / hour <br>Location: Remote <br>Hours: 8:30a - 5:00p (15 minute break and 30 minute lunch)<br><br>*** If interested apply now! ***
<p>Robert Half's client is looking for a detail-oriented Customer Service Representative in the healthcare space!</p><p><br></p><p>Responsibilities include:</p><p><br></p><p>-Phone/Email correspondence</p><p>-Customer service</p><p>-Administrative support</p><p>-Review paperwork</p><p>-Handle medical records</p><p>-Follow HIPAA guidelines</p><p>-Ability to make decisions</p><p>-Proficient in MS Office</p><p><br></p><p>Start Date: ~December 1st</p><p>Hours: 8:30am-5pm (M-F)</p><p>Duration: ~4-6 months</p><p>Pay Rate: $20-$24</p><p>Work type: Hybrid</p><p><br></p><p>If interested, please apply now!</p>
<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience. Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>For the right level of experience the budgeted salary range is $55-65K + bonus. Very good benefits, and legitimate growth potential opportunities too. </p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
<p>Our client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team.</p><p>Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong collaboration and communication skills, are highly valued.</p><p>Ideal candidate will bring 2+ years of experience in a similar role, FINRA Series 7 and ideally Series 66 (63/65).</p><p>Please reach out to Thatiane Abrantes for more details. Thank you!</p>
We are looking for a dedicated and detail-oriented Operations and Client Services Associate to join our team in Portsmouth, New Hampshire. This role is ideal for someone with strong organizational skills, a client-focused mindset, and excellent communication abilities. If you are passionate about delivering exceptional service and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide accurate and timely data entry to support operational processes.<br>• Assist with administrative tasks to ensure smooth day-to-day office functions.<br>• Maintain confidentiality while handling sensitive client information.<br>• Collaborate with team members to deliver high-quality service to clients.<br>• Adapt to new technologies and software to enhance efficiency.<br>• Organize and prioritize tasks to meet deadlines and maintain workflow.<br>• Respond to client inquiries professionally and promptly.<br>• Support financial services operations with attention to detail and accuracy.<br>• Uphold ethical standards and demonstrate integrity in all interactions.
Robert Half is partnering with an outstanding client that’s seeking a Sales Support Coordinator to join their dynamic and collaborative team. This is a fantastic opportunity for a detail-oriented detail oriented who enjoys supporting a high-performing sales organization and thrives in a fast-paced, team-driven environment. <br> In this role, you’ll play a key part in keeping sales operations running seamlessly. You’ll coordinate monthly sales calls and meetings, communicate daily with the sales team, and prepare presentations, business reviews, and seasonal materials. You’ll also create sales reports, new item forms, and product sell sheets to support business growth. A portion of your work will focus on managing promotional activities and client relationships through various customer portals, including deduction management, fund tracking, and planning and forecasting support. Additionally, you’ll update SharePoint with client information, distribute daily sales blasts, maintain Plan-o-Gram libraries, and ensure all product data is accurate and up to date. <br> The ideal candidate will be organized, analytical, and proactive, with strong communication skills and a team-oriented mindset. A bachelor’s degree is preferred, and proficiency in Microsoft Office is required. If you’re someone who enjoys multitasking, collaborating across departments, and playing an integral role in driving sales success, this is an excellent opportunity to grow your career with a respected and innovative organization. <br> For immediate consideration, please call Dan Duggan at (508) 205-2126.
<p>Our client is a Community Bank 20 minutes outside of Boston, rapidly growing and looking to add to the team.</p><p><br></p><p>I’m excited to be recruiting for a Business Development Officer — a key role focused on driving deposit growth, building strong client relationships, and expanding the bank’s presence in the community.</p><p><br></p><p>The position centers on proactive outreach, collaborating with commercial lending and retail teams, and developing solutions that support both customer needs and business goals. This role also contributes to strategic planning, supports branch leadership, and represents the organization through community involvement.</p><p><br></p><p><br></p>
We are looking for a detail-oriented and organized Receptionist to join our team in Cambridge, Massachusetts. This is a 100% onsite contract position with regular working hours from Monday to Friday, including scheduled breaks and a lunch hour. The ideal candidate will play a vital role in ensuring smooth daily operations and providing excellent service to both staff and visitors.<br><br>Responsibilities:<br>• Manage the creation and tracking of work orders to ensure tasks are completed efficiently.<br>• Act as the primary contact for checking in guests attending events and provide necessary assistance.<br>• Register visitors and issue badges to maintain security and identification protocols.<br>• Distribute parking passes as required, ensuring proper documentation and organization.<br>• Handle a multi-line phone system to answer calls and direct inquiries effectively.<br>• Maintain accurate records through data entry and file organization.<br>• Coordinate appointments and schedules to support daily operations.<br>• Respond to emails promptly and courteously, ensuring clear communication.<br>• Provide exceptional customer service to visitors and staff, addressing their needs with a positive attitude.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, for administrative tasks.
We are looking for a dedicated and detail-oriented Collections Specialist to join our team in Nashua, New Hampshire. In this role, you will be responsible for managing customer accounts, ensuring timely payments, and addressing any discrepancies with accuracy. This position requires excellent communication skills and the ability to collaborate effectively with various internal departments.<br><br>Responsibilities:<br>• Oversee customer collections while maintaining a high level of professionalism and providing consistent follow-ups.<br>• Reconcile customer accounts by investigating and resolving billing discrepancies promptly and accurately.<br>• Collaborate with internal teams, including Sales, Customer Service, and Accounting, to address and troubleshoot account issues.<br>• Regularly review and monitor aging reports to ensure accounts are up-to-date and maintain proper records of all transactions.<br>• Process customer payments efficiently and prepare detailed reports on payment activities.<br>• Utilize internal systems for managing accounts, generating reports, and processing transactions.<br>• Ensure compliance with company policies and procedures while managing collections.<br>• Identify opportunities for process improvements to enhance collection efficiency.
We are looking for an experienced Loan Officer to join our team in Worcester, Massachusetts. In this role, you will originate, underwrite, and manage loans specifically tailored to support affordable housing projects. This is a long-term contract position that offers the opportunity to make a meaningful impact by providing essential financing solutions to developers, nonprofits, and community organizations.<br><br>Responsibilities:<br>• Assess and evaluate loan applications for bridge financing, construction loans, and developer projects.<br>• Conduct thorough financial analyses, risk evaluations, and collateral assessments to make informed lending decisions.<br>• Build strong relationships with clients, including developers, nonprofit organizations, and contractors, to structure financial solutions.<br>• Provide clients with expert guidance on loan products, compliance requirements, and financing options.<br>• Monitor the progress of construction projects and oversee disbursement schedules to ensure alignment with loan agreements.<br>• Identify potential risks in development projects and collaborate with the compliance team to mitigate them effectively.<br>• Ensure all loan agreements adhere to regulatory standards and organizational policies.<br>• Maintain accurate documentation of loan files and prepare detailed reports for internal and external stakeholders.<br>• Collaborate with cross-functional teams to support high-value transactions and ensure project success.
<p>Our client, a municipal non-profit, is seeking a General Counsel to join their legal team. You will serve as the chief legal officer for the agency and will provide legal advice, representation, and strategic guidance across all areas within the agency. </p><p><br></p><p><strong>Location: </strong>Worcester, MA</p><p><strong>Salary:</strong> $130,000 - $150,000 (DOE)</p><p><strong>Schedule:</strong> Hybrid (4 days in, 1 day remote)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Represents the agency in all legal matters, with a primary focus on Housing Court litigation, managing hundreds of summary process cases each year.</li><li>Prepares and presents cases at both internal administrative hearings (e.g., grievance hearings) and external proceedings involving agencies such as HUD, EOHLC, MCAD, Housing Court, and other governmental bodies.</li><li>Manages the review and coordination of reasonable accommodation requests, including conducting interactive meetings, ensuring compliance with fair housing laws, and issuing well-reasoned decisions that balance tenant needs with regulatory requirements.</li><li>Oversees or directly conducts participant termination proceedings.</li><li>Advises departments on resolving tenant and landlord issues, including lease enforcement and dispute resolution strategies.</li><li>Serves as legal advisor to the CEO, Board of Commissioners, executive leadership, and senior management on a wide range of legal and compliance matters.</li><li>Performs legal research and delivers written and verbal guidance on issues related to procurement, construction, real estate, personnel, ethics, contracts, and tenant relations.</li><li>Identifies potential legal risks and formulates strategies to ensure compliance and mitigate exposure.</li><li>Coordinates and responds to Freedom of Information Act (FOIA) and Public Records Law requests.</li><li>Drafts, reviews, negotiates, and interprets contracts and leases for construction, procurement, services, grants, and employment.</li><li>Develops and updates agency policies and procedures to ensure alignment with HUD, DHCD, state, and federal regulations.</li><li>Participates in union negotiations and assists in drafting collective bargaining agreements.</li><li>Acts as liaison to external counsel, insurance providers, and government agencies in matters involving litigation or legal claims.</li></ul>
<p>About the Role</p><p><strong>We are seeking an experienced </strong>Credit and Collections Specialist to join a dynamic finance team. This role is critical in managing customer accounts, ensuring timely collections, and supporting accurate billing and month-end close processes. You’ll work closely with internal teams and customers to maintain strong relationships while safeguarding financial health.</p><p><br></p><p>Key Responsibilities</p><p>Collections & Customer Engagement</p><ul><li>Professionally manage collections activities, maintaining a positive customer experience.</li><li>Collaborate with internal teams to resolve disputes and ensure timely payments.</li><li>Build trust with customers while achieving collection goals.</li></ul><p>Credit Management</p><ul><li>Assess creditworthiness of new and existing accounts.</li><li>Establish credit limits and payment terms aligned with company policies.</li><li>Monitor account exposure and recommend improvements to credit strategies.</li></ul><p>Cash Applications & Billing</p><ul><li>Accurately apply daily payments and reconcile accounts.</li><li>Investigate discrepancies such as short-pays, overpayments, and unapplied cash.</li><li>Support process improvements for efficiency and accuracy.</li></ul><p>Month-End Close Support</p><ul><li>Assist with reconciliations and reporting to ensure timely and accurate close.</li></ul>
<p>Our client is a well-established investment management company is looking to add to the Finance team in their Boston office. The Finance team works alongside investment professionals, legal, tax, and operations groups to support and oversee investment activities within a diversified portfolio. Responsibilities include ensuring accurate accounting, reporting, and performance analysis, along with conducting financial analysis and market research to evaluate investment opportunities and trends. The role involves primary oversight of real assets fund investments, including real estate, private credit, and private equity, while also contributing to broader initiatives across asset classes. Collaborating closely with internal functions and external partners, the position ensures compliance with regulations and supports the lifecycle of portfolio investments. The ideal candidate will bring 5+ years of related experience, public accounting and CPA are a plus as well.</p><p><br></p><p>This position is hybrid, with 3 days in office schedule. If you are interested and would like to be considered, please reach out to Thatiane Abrantes.</p>
