<p>Robert Half is looking for a detail-oriented Customer Service/Data Entry candidate to support in a long-term engagement in Franklin MA. In this role you will be responsible for Customer Service, Data Entry, Replying to Customer inquiries, phone and email communication. This role is Monday-Friday 8am-4:30pm. Paying up to $19.50 depending on experience.</p>
We are looking for a dedicated Customer Service Representative to join our team in Rockland, Massachusetts. In this role, you will provide exceptional support to customers and internal teams, ensuring smooth communication and efficient handling of inquiries and orders. The ideal candidate thrives in a fast-paced environment and possesses strong organizational skills, technical aptitude, and a commitment to delivering excellent service.<br><br>Responsibilities:<br>• Engage directly with customers to understand their needs and provide tailored solutions.<br>• Prepare accurate quotations for new pumps, pump systems, and spare parts.<br>• Process customer orders promptly while verifying accuracy and required documentation.<br>• Manage purchase orders and coordinate expedited deliveries to meet customer expectations.<br>• Track shipments, provide schedules, and ensure timely delivery of goods.<br>• Organize and support trade shows and seminars as needed.<br>• Maintain detailed records and generate reports to support operational efficiency.<br>• Collaborate with sales representatives and management to address account activities.<br>• Provide technical insights and assistance to customers regarding product offerings.<br>• Execute administrative tasks to ensure seamless support for internal and external stakeholders.
<p>We are looking for a dedicated Member Services Representative to join our team in Chelsea, MA. In this role, you will provide outstanding customer service, assist members with their financial needs, and ensure efficient branch operations. This is a long-term contract position offering an excellent opportunity to develop your skills in the banking and customer service industry.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by fostering a welcoming and member-focused environment.</p><p>• Provide accurate information about products and services offered by the Credit Union.</p><p>• Identify member needs through meaningful conversations and recommend appropriate solutions.</p><p>• Process financial transactions with precision and ensure member satisfaction.</p><p>• Familiarize yourself with and adhere to policies and procedures for branch operations, including cash handling, deposits, and audits.</p><p>• Maintain compliance with banking regulations and company standards.</p><p>• Balance daily transactions and reconcile personal cash drawer.</p><p>• Build strong relationships with members and colleagues to enhance trust and collaboration.</p><p>• Learn and utilize digital banking tools, such as online and mobile banking, to assist members effectively.</p><p>• Adapt to changes in technology and operations while embracing new advancements.</p>
We are looking for a Front Desk Coordinator to join our team in Pocasset, Massachusetts. This contract position offers an opportunity to contribute to a dynamic environment while providing essential administrative and organizational support. The role is ideal for someone who excels in maintaining smooth front desk operations and enjoys interacting with clients and team members.<br><br>Responsibilities:<br>• Greet and assist visitors in a detail-oriented and welcoming manner.<br>• Manage incoming calls, emails, and correspondence efficiently.<br>• Handle filing and document organization to ensure accurate record-keeping.<br>• Coordinate scheduling and appointments to optimize office operations.<br>• Support the team with administrative tasks, including data entry and document preparation.<br>• Ensure the front desk area remains organized and presentable at all times.<br>• Collaborate with team members to address client inquiries and provide excellent customer service.<br>• Assist with CPA-related tasks during tax season.<br>• Monitor office supplies and place orders when necessary.
We are looking for a detail-oriented Receptionist to join our team in Swansea, Massachusetts. In this Contract position, you will play a key role in ensuring smooth front desk operations while delivering excellent customer service to visitors and clients. This role requires strong organizational skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring their inquiries are addressed effectively.<br>• Schedule appointments and manage calendars using Microsoft Outlook.<br>• Distribute tax returns, provide instructions, and connect clients with tax preparers for further clarification.<br>• Process payments, including credit card transactions and checks, accurately and securely.<br>• Assemble and organize paper tax returns using UltraTax software.<br>• Scan and file documents systematically to maintain accurate records.<br>• Print financial reports as needed and ensure they are prepared for distribution.<br>• Handle shifting priorities and adapt to changes in workload effectively.<br>• Collect and organize client documents in preparation for tax processing.<br>• Provide exceptional customer service, maintaining a friendly and approachable demeanor.
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Cambridge, Massachusetts. This position is entirely onsite and requires exceptional organizational skills to manage daily operations effectively. As the face of our company, you will play a key role in ensuring smooth communication and welcoming experiences for all guests and visitors.<br><br>Responsibilities:<br>• Create and manage work orders to ensure operational efficiency.<br>• Serve as the primary contact for greeting and checking in guests attending events.<br>• Issue visitor badges and maintain accurate records of guest access.<br>• Provide parking passes to visitors as required.<br>• Answer and direct calls using a multi-line phone system.<br>• Maintain clear and timely email correspondence with clients and internal teams.<br>• Organize files and documents to ensure easy retrieval and secure storage.<br>• Schedule appointments and manage calendars to support team operations.<br>• Utilize Microsoft Office tools, including Excel, Outlook, and Word, for administrative tasks.<br>• Deliver excellent customer service by addressing inquiries and resolving concerns promptly.
We are partnering with a well-established distribution company in the MetroWest area that is looking to add a skilled and proactive Sales Support detail oriented to their team. This position is ideal for someone with experience supporting distributor networks and sales teams in a fast-paced, customer-focused environment. In this role, you will provide critical support to the sales organization by assisting with a wide range of activities that directly impact sales effectiveness and customer satisfaction. Responsibilities include coordinating and preparing materials for sales presentations and internal/external meetings, compiling sales reports and analytics, assisting with pricing and product information requests, and managing key project timelines in partnership with sales reps and leadership. You will also serve as a point of contact for vendors, customers, and internal stakeholders, ensuring timely follow-up, accurate communication, and excellent service. This role requires a high level of organization, attention to detail, and the ability to juggle multiple priorities and deadlines. For immediate consideration, please contact Dan Duggan at (508) 205-2126.
We are looking for a dedicated and detail-oriented Bilingual Spanish Receptionist to join our team in Roxbury, Massachusetts. In this contract position, you will serve as the first point of contact for clients and visitors, providing exceptional customer service while managing key administrative tasks. Ideal candidates will demonstrate strong organizational skills, a friendly demeanor, and fluency in both English and Spanish.<br><br>Responsibilities:<br>• Greet and assist visitors and clients in a detail-oriented and welcoming manner.<br>• Handle incoming calls using a multi-line phone system, ensuring prompt and accurate responses.<br>• Manage switchboard operations for up to 10 phone lines, directing calls efficiently.<br>• Provide assistance to callers by addressing inquiries and routing them to the appropriate department.<br>• Maintain the reception area, ensuring it is tidy and organized at all times.<br>• Support administrative tasks such as scheduling appointments and managing correspondence.<br>• Collaborate with team members to ensure smooth daily operations and effective communication.<br>• Uphold confidentiality and maintain a high standard when handling sensitive information.
<p>Our client one of the oldest Credit Unions in the area is looking to add a new Business Development Officer to their team. As a Business Development Officer, you will play a key role in growing and retaining business banking deposit relationships and commercial lending portfolios. You’ll identify and convert new business opportunities, build strong relationships with local businesses, and serve as a trusted financial advisor—delivering solutions that help our members and strengthen our community.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Develop and implement strategic plans for business deposit growth and market expansion.</li><li>Identify, pursue, and convert new business members through networking, outreach, and partnerships.</li><li>Actively cross-sell business banking products (deposits, merchant services, treasury management, commercial loans).</li><li>Manage a pipeline of prospective clients; provide ongoing relationship management for existing members.</li><li>Collaborate with retail banking and other departments to ensure a holistic relationship banking experience.</li><li>Handle commercial lending needs, ensuring efficient processing and follow-up.</li><li>Represent the Credit Union at business events, community activities, and network with local professionals.</li><li>Maintain up-to-date expertise on business banking products, market conditions, and emerging technologies.</li><li>Track and report on individual performance and market trends, ensuring alignment with departmental goals.</li></ul>
<p>We are looking for an experienced Business Analyst/Product Owner to join our team on a long-term contract basis in Quincy, Massachusetts. </p><p><br></p><p>Job Description:</p><p>The successful candidate will be responsible for defining planning and implementing technology solutions to achieve Collateral Management strategic directives and industry/regulatory mandates. The individual will be responsible for working with Business and Technology counterparts across global sites as a Product Owner / Sr. Business Analyst and use their knowledge of the business systems industry and system development lifecycle methodology to direct the execution of complex projects throughout their life cycle.</p><p><br></p><p>Objectives:</p><p>- Implement a comprehensive collateral management platform that services client needs drives simplification and reduces redundant collateral capabilities bank wide</p><p>- Implement optimization capabilities leveraging existing rules engines and designing executing an end-to-end process flow working with both the business and development teams by acting in the capacity of a Product Owner.</p><p>- Implement standard simplified data management and systems integration to ensuring flexible robust overall offering.</p><p><br></p><p>Major Responsibilities:</p><p>- Lead very complex and challenging business/system requirements working session by facilitating strategic user meetings.</p><p>- Work with business team to understand requirements and develop wireframes and articulate the vision to the development team and oversee end-to-end development lifecycle.</p><p>- Responsible for designing and executing an end-to-end data and process flow working with both the business and development team. Establishing end-to-end connectivity across the eco-system including SWIFT.</p><p>- Decompose abstract and complex details/concepts into business and functional requirements that can be understood by the stakeholders i.e. end users developers testers etc.</p><p>- Document project requirements and other project related documents with clear and concise language consistent with methodology framework.</p><p>- Work with the project team to develop and manage project plans including issue resolution and risk mitigation</p><p>- Consult with users developers testers and implementation specialists.</p><p>- Direct the development of end user training plans business level user acceptance test plans and implementation plans communicates to senior management and business representatives.</p><p>- Instruct guide and supervise project team in the resolution of issues risks and impediments.</p><p>- Partner with technology and business managers providing overall strategic leadership in developing and maintaining disciplined processes.</p><p>- Ensure governance with the project methodology standards documentation and approvals e.g. project artifacts tollgates etc.</p><p>- Manage participation from required stakeholders to ensure accurate deliverables</p><p>- Manage cross team dependencies with other business and IT areas.</p>
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
<p>We are looking for a detail-oriented and organized Receptionist to join our team in Boston, MA. This contract position requires a customer-focused individual to serve as the first point of contact for visitors and provide essential administrative support to ensure smooth office operations. The ideal candidate will thrive in a fast-paced environment and possess excellent multitasking capabilities.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors, clients, and applicants while ensuring proper security protocols are followed.</p><p>• Manage conference room schedules, including setting up rooms, coordinating catering services, and arranging necessary equipment.</p><p>• Handle incoming and outgoing mail, packages, and freight, as well as arrange messenger services when required.</p><p>• Maintain office supplies inventory and place orders as needed to ensure adequate stock.</p><p>• Respond to insurance-related inquiries and process access requests for building security.</p><p>• Collaborate with the landlord and building management to address facility-related needs.</p><p>• Utilize Microsoft Office Suite and other software to perform data entry and manage communications.</p><p>• Serve as the point of contact for hospitality services, including transportation and reservations for guests.</p><p>• Ensure the reception area remains organized, orderly, and welcoming at all times.</p><p>• Provide assistance with general clerical duties, such as distributing faxes and handling phone calls.</p>
<p>The Chief Financial Officer (CFO) will serve as a strategic partner to the ownership team, providing financial leadership to support sustained growth, profitability, and long-term value creation. This role goes beyond traditional accounting and focuses heavily on financial strategy, capital planning, revenue optimization, tax efficiency, and scalable financial systems suited to a growing construction company.</p><p><br></p><p>The CFO will oversee all financial functions while helping guide business decisions related to expansion, project selection, risk management, and operational efficiency.</p><p><br></p><p>For additional info, please contact MICHAEL ABATE @ michael.abate@roberthalf;com</p><p><br></p><p>Key Responsibilities</p><p>Strategic & Executive Leadership</p><ul><li>Act as a trusted advisor to the CEO and ownership, contributing to overall company strategy and long-term planning.</li><li>Translate business goals into actionable financial strategies that support sustainable growth.</li><li>Provide financial insights to evaluate new markets, service lines, joint ventures, and acquisitions.</li><li>Support ownership with succession planning, equity structure, and long-term value optimization.</li></ul><p>Financial Planning & Analysis</p><ul><li>Lead budgeting, forecasting, and long-range financial planning processes.</li><li>Develop and monitor KPIs related to revenue growth, margins, cash flow, backlog, and project performance.</li><li>Analyze financial performance across projects, divisions, and entities to identify risks and opportunities.</li><li>Provide clear, decision-focused financial reporting to leadership.</li></ul><p>Revenue Growth & Profitability</p><ul><li>Partner with operations and estimating teams to improve job costing, pricing strategies, and margin performance.</li><li>Evaluate project mix, customer concentration, and contract structures to maximize profitability.</li><li>Identify opportunities to increase revenue through operational efficiency, contract terms, and financial structuring.</li><li>Ensure accurate revenue recognition in accordance with construction accounting standards.</li></ul><p>Tax Strategy & Compliance</p><ul><li>Lead tax planning strategies to minimize tax liability while remaining fully compliant.</li><li>Oversee multi-entity and multi-state tax considerations common in construction businesses.</li><li>Coordinate with external tax advisors to optimize entity structure, depreciation, credits, and incentives.</li><li>Proactively assess tax implications of growth initiatives, capital investments, and ownership decisions.</li></ul><p>Cash Flow & Capital Management</p><ul><li>Oversee cash flow management, including working capital, bonding, banking relationships, and lines of credit.</li><li>Manage relationships with banks, sureties, and financial institutions.</li><li>Ensure adequate liquidity to support growth, equipment purchases, and seasonal fluctuations.</li><li>Evaluate financing options for capital expenditures and expansion.</li></ul><p>Financial Systems & Team Leadership</p><ul><li>Lead and develop the finance, accounting, and payroll teams.</li><li>Ensure financial systems and processes scale effectively with company growth.</li><li>Drive improvements in reporting, automation, and data accuracy.</li><li>Collaborate cross-functionally with operations, HR, and legal teams</li></ul>
Robert Half's client in Worcester is looking for a bilingual receptionist to join there growing team through a temp to perm opportunity! <br><br>Responsibilities include:<br>- Answering phones<br>- Light data entry <br>- Familiar with MS Office / Outlook<br>- Directing tenant inquiries to the correct department <br>- Personable <br>- Ability to speak and write in Spanish <br><br>Hours: 8a-4:30p M-F<br>Workplace: On-site <br>Length: ~4 months with the hope to go permanent for a mutual fit <br>Pay rate: $19-$20/hour
<p>Our client is a well-established investment management company is looking to add to the Finance team in their Boston office. The Finance team works alongside investment professionals, legal, tax, and operations groups to support and oversee investment activities within a diversified portfolio. Responsibilities include ensuring accurate accounting, reporting, and performance analysis, along with conducting financial analysis and market research to evaluate investment opportunities and trends. The role involves primary oversight of real assets fund investments, including real estate, private credit, and private equity, while also contributing to broader initiatives across asset classes. Collaborating closely with internal functions and external partners, the position ensures compliance with regulations and supports the lifecycle of portfolio investments. The ideal candidate will bring 5+ years of related experience, public accounting and CPA are a plus as well.</p><p><br></p><p>This position is hybrid, with 3 days in office schedule. If you are interested and would like to be considered, please reach out to Thatiane Abrantes.</p>
<p>Our client is a reputable and world-renowned Asset Management firm is looking to bring onboard a Finance Associate to the team.</p><p>The Finance team manages and reports on a diverse investment portfolio while collaborating with internal and external stakeholders. This role focuses on private equity investments, with exposure to other asset classes like hedge funds, public equity, and real estate. Key responsibilities include managing valuation and accounting, overseeing fund administrators, collaborating on investment closings, and conducting financial analysis.</p>
We are looking for a detail-oriented Staff Accountant to join our team in Norwood, Massachusetts. In this role, you will play a vital part in managing financial processes, including general ledger reconciliations, accounts payable, and accounts receivable. The ideal candidate will bring a strong background in accounting practices and a commitment to maintaining accuracy in financial records.<br><br>Responsibilities:<br>• Prepare and reconcile assigned general ledger accounts to ensure accuracy and completeness.<br>• Process journal entries related to accrued expenses, fixed assets, and payroll transactions.<br>• Reconcile multiple bank account statements and address discrepancies.<br>• Review month-end variances against budget, prior month, and previous year to identify trends and issues.<br>• Manage vendor accounts by entering, verifying, and reviewing accounts payable transactions.<br>• Resolve discrepancies in purchase orders, invoices, or payments by collaborating with relevant departments and vendor representatives.<br>• Ensure timely payments to suppliers and maintain accurate filing systems for accounts payable documentation.<br>• Follow up on past-due customer payments and prepare bank deposits for cash receipts.<br>• Research and establish new customer accounts, ensuring compliance with sales tax exemption requirements.<br>• Support visitors by greeting them and following proper check-in procedures while maintaining office and plant supplies.
<p>We are looking for an organized and detail-oriented Receptionist to join our team on a contract basis in Greenland, New Hampshire. This part-time position requires someone with excellent communication skills and the ability to manage a multi-line phone system effectively. You will play a key role in creating a welcoming environment for visitors and maintaining smooth front desk operations.</p><p><br></p><p>PT Tues - Weds - Thurs </p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, ensuring a friendly and attentive experience.</p><p>• Answer and manage inbound calls using a multi-line phone system efficiently.</p><p>• Operate a switchboard with up to 10 phone lines to ensure seamless communication.</p><p>• Provide accurate information to callers and direct them to the appropriate departments.</p><p>• Maintain a clean and organized reception area.</p><p>• Handle basic administrative tasks such as filing, scheduling, and data entry.</p><p>• Coordinate with staff to ensure timely response to inquiries.</p><p>• Support office operations by managing incoming mail and deliveries.</p>
<p>We are looking for a skilled Collector to join our team in Boston, Massachusetts on a contract basis. This is an onsite role, No remote. No Hybrid Option available. This role involves managing consumer collections, negotiating payment arrangements, and providing solutions tailored to individual circumstances. The ideal candidate will bring experience in banking or credit union environments, although candidates with consumer collections expertise outside of banking may also be considered.</p><p><br></p><p>Responsibilities:</p><p>• Negotiate payment plans and offer options such as loan modifications or hardship programs to assist members.</p><p>• Accurately document all collection activities within the bank's systems.</p><p>• Monitor payment commitments and ensure timely follow-ups.</p><p>• Evaluate accounts and recommend further action, such as repossession, legal proceedings, or charge-offs.</p><p>• Collaborate with internal teams to address member concerns and ensure adherence to policies.</p><p>• Stay informed about federal and state regulations governing collections.</p><p>• Deliver exceptional service while maintaining confidentiality and professionalism.</p><p>• Utilize software systems effectively to manage collection processes and member accounts.</p><p>• Ensure compliance with organizational standards and regulatory requirements.</p><p>• Provide insights and advice to improve collection strategies and member solutions.</p>
