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7 results for Customer Service Manager in Boca Raton, FL

Customer Service Representative

Fort Lauderdale, FL
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to support clients in Fort Lauderdale, Florida through each stage of the arbitration experience. This position is ideal for someone who communicates calmly, stays organized in a fast-paced service environment, and can provide clear guidance over the phone and through case-related follow-up. The person in this role will help clients understand their case progress, coordinate hearing preparation needs, and ensure every interaction is documented accurately and professionally. Responsibilities:• Respond to incoming client calls and provide timely, accurate updates regarding case progress and next steps.• Guide clients through hearing preparation by explaining expectations, confirming schedules, and assisting with virtual meeting access such as Zoom.• Support individuals in locating and understanding case-related details, documents, and available resources.• Deliver courteous and compassionate service while helping clients navigate sensitive situations throughout the arbitration process.• Record conversations, follow-up actions, and case notes with a high level of accuracy in Zoho or a comparable CRM platform.• Coordinate with internal teams as needed to ensure client questions are addressed and service issues are resolved efficiently.• Maintain organized records and uphold quality standards for all customer interactions and case communications.
2026-05-21T00:00:00Z

Customer Service Administrator

Fort Lauderdale, FL
onsite
Permanent / Full Time
63500 - 65000 USD / Yearly
We are looking for a dedicated Customer Service Administrator to join our team in Dania Beach, Florida. In this role, you will act as a vital connection between our organization and our customers, ensuring exceptional service and efficient communication. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced, collaborative environment. Responsibilities: • Act as the primary point of contact for customers, providing timely and accurate information regarding their service requests. • Collaborate with internal teams to ensure efficient coordination and successful completion of customer service requirements. • Review and verify completed service requests to ensure billing aligns with contractual agreements. • Maintain organized and precise records of all customer interactions and service activities. • Provide administrative support to enhance the efficiency of daily operations. • Address and resolve customer inquiries and concerns with a proactive and solutions-focused approach. • Foster positive relationships with both internal and external stakeholders to promote seamless communication. • Monitor and manage customer accounts using CRM tools to ensure data accuracy and consistency. • Identify opportunities for process improvements to elevate the overall customer experience.
2026-05-01T00:00:00Z

Client Solutions Manager

Miami, FL
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for a dynamic Client Solutions Manager to join our detail-oriented services team in Miami, Florida. In this role, you will be responsible for overseeing product development cycles, ensuring alignment with client needs, and driving strategic initiatives to enhance product performance. This is an exciting opportunity to collaborate with cross-functional teams and make a meaningful impact in a fast-paced environment. Responsibilities:• Develop and manage product roadmaps, ensuring alignment with company goals and customer requirements.• Collaborate with stakeholders to gather and prioritize product features and enhancements.• Lead cross-functional teams, including engineering, marketing, and design, to deliver high-quality products on schedule.• Analyze market trends and competitor activities to inform product strategies.• Monitor product performance, gather user feedback, and implement improvements to optimize outcomes.• Prepare and deliver presentations to stakeholders, showcasing product progress and strategic initiatives.• Work closely with sales and marketing teams to support product launches and promotional efforts.• Identify opportunities for innovation and propose new product ideas to meet market demands.• Ensure compliance with industry standards and best practices in product development and management Client
2026-05-13T00:00:00Z

Operations Specialist / Customer Service Representative

Opa-Locka, FL
onsite
Temporary to Hire
30 - 30 USD / Hourly
Operations Specialist / Customer Service Representative Robert Half is seeking an Operations Specialist / Customer Service Representative to support a fast-paced distribution and operations environment in South Florida. This contract-to-hire opportunity is ideal for someone with strong order processing, customer support, and logistics coordination experience. Candidates must have experience with SAP and Excel. Bilingual Spanish is a plus. Responsibilities:<ul><li>Receive and review customer orders, resolving discrepancies as needed</li><li>Process sales orders within SAP, ensuring accuracy in pricing, product configuration, and delivery timelines</li><li>Send order acknowledgements and communicate updates to customers</li><li>Coordinate with factories, purchasing teams, and warehouses to ensure timely delivery of products</li><li>Communicate shipment delays and provide status updates to customers</li><li>Arrange logistics and shipping in accordance with company guidelines</li><li>Create invoices and coordinate with the finance department regarding payment or credit issues</li><li>Provide customer support related to inventory availability, delivery dates, and product inquiries via phone and email</li><li>Maintain accurate order documentation and records</li><li>Assist with claims resolution related to delivered products</li><li>Manage product returns following company RMA procedures</li><li>Update reports related to invoicing, orders, and operational metrics</li><li>Maintain and update customer and material information within SAP</li><li>Partner with inventory management to maintain proper stock levels</li></ul>
2026-05-28T00:00:00Z

Account Manager

Miami, FL
remote
Permanent / Full Time
110000 - 115000 USD / Yearly
We are looking for a dedicated Account Manager to oversee strategic commercial relationships and drive business performance with leading grocery retailers and distributors in Medley, Florida. This role involves managing partnerships with prominent organizations, executing joint business plans, and implementing strategies that ensure mutual growth and success. Ideal candidates will possess strong negotiation skills, analytical abilities, and a passion for fostering long-term client relationships. Responsibilities: • Develop and maintain strong relationships with national and regional grocery retailers and distributors. • Lead joint business planning initiatives, including promotional strategies, growth objectives, and quarterly reviews. • Negotiate pricing, assortments, promotions, and trade terms to maximize business opportunities. • Utilize syndicated and retailer data to guide strategic decisions, forecast trends, and evaluate performance. • Collaborate with partners to implement category growth initiatives and drive sales. • Conduct regular business reviews to assess progress and identify areas for improvement. • Travel up to 30% to client headquarters, key markets, and industry trade events. • Manage promotional planning and execution to align with retailer systems and objectives. • Represent the company at trade shows and industry events to expand networking opportunities.
2026-05-20T00:00:00Z

Account Manager

Hollywood, FL
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for an Account Manager to support client partnerships and help drive effective communication programs in Davie, Florida. This role is suited for a detail-oriented individual who can balance relationship management, project coordination, and strategic thinking while working with internal teams to deliver strong results. The successful candidate will contribute to campaign planning, monitor performance, and help identify opportunities to strengthen client engagement and business growth. Responsibilities: • Cultivate productive relationships with assigned clients by learning their business priorities and communication objectives. • Deliver attentive day-to-day account support and recognize opportunities to expand services in partnership with senior team members. • Contribute to the planning and rollout of communication strategies and campaign activities that align with client goals. • Research market trends, competitor activity, and industry developments to support recommendations and strategic direction. • Oversee the coordination of multi-channel initiatives, including digital, print, and social executions, to keep projects moving on schedule. • Partner with creative, content, and digital colleagues to ensure deliverables are completed accurately and on time. • Measure campaign results using relevant metrics and analytics tools, then summarize findings for internal and client review. • Prepare client-facing updates, reports, and presentation materials that highlight progress and recommend areas for improvement. • Work closely with account leadership, business development teams, and other stakeholders to support successful project outcomes and client satisfaction.
2026-05-27T00:00:00Z

Bilingual Spanish Patient Service Representative

Miami, FL
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Patient Service Representative to support front-end patient access and administrative operations for a healthcare setting. This is a Contract position focused on delivering a detail-oriented patient experience while coordinating registration, scheduling, billing support, and insurance-related activities. The ideal candidate will balance accuracy, discretion, and responsiveness while working closely with patients, providers, and program staff to keep daily workflows organized and compliant. Responsibilities: • Welcome patients and visitors courteously while providing service that reflects established patient care and customer support expectations. • Complete patient registration activities accurately, update demographic and account details, and safeguard confidential health information at all times. • Perform financial screening, collect applicable payments, and document transactions correctly within required records and tracking processes. • Prepare and submit billing for assigned providers, review charge activity for accuracy, and follow posting guidelines to keep accounts up to date. • Follow up with providers regarding unresolved encounters or outstanding charges to help prevent delays in claim and billing workflows. • Coordinate with program managers on daily appointment activity, including missed visits, cancellations, and schedule updates. • Place outbound calls to confirm upcoming appointments and support attendance for both new and returning patients. • Verify Medicaid and managed care coverage, assist with eligibility and enrollment steps, and process disenrollment actions when needed. • Maintain reports, logs, and compliance-related data, including meaningful use reporting, and scan supporting documents into patient charts. • Share information about available organizational and community services, schedule follow-up care, and assist with additional departmental projects as assigned by leadership.
2026-05-29T00:00:00Z