<p>We are looking for an experienced Epicor Application Specialist to join our team. In this role, you will oversee the implementation, maintenance, and optimization of the Epicor ERP system across our manufacturing operations. The ideal candidate will collaborate with stakeholders to ensure system alignment with business objectives, improve efficiency, and support continuous improvement initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and design business processes within the Epicor ERP system to enhance efficiency and ensure data accuracy across manufacturing, inventory, supply chain, and finance.</p><p>• Configure, maintain, and support various Epicor modules, including manufacturing, inventory management, supply chain, finance, and customer service.</p><p>• Develop and customize BAQs, reports, dashboards, BPMs, and data directives to improve data visibility and system functionality.</p><p>• Facilitate integration and data workflows between Epicor and other business systems to ensure seamless operations.</p><p>• Provide comprehensive training and documentation to end-users on Epicor processes and best practices.</p><p>• Troubleshoot and resolve technical and functional issues related to Epicor ERP, collaborating with IT and business teams.</p><p>• Participate in project teams for new Epicor module rollouts or system upgrades, ensuring smooth implementation and user adoption.</p><p>• Stay informed about Epicor updates and industry trends to recommend system improvements.</p><p>• Support continuous improvement efforts by identifying opportunities for process enhancement and operational efficiency.</p>
<p><strong>Primary Responsibilities:</strong></p><p>· Answer incoming phone calls from customers (i.e. members, providers, facilities) in a call center setting and identify the type of assistance needed (i.e. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits, and claims information)</p><p>· Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller</p><p>· Deliver information and answer questions in a positive manner to facilitate strong relationships with members and providers</p><p>· Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems</p><p>· Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues</p><p>· Meet the performance goals established for the position in the areas of: efficiency, call quality, customer satisfaction, and attendance</p><p>· Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner</p><p>· Strong communication skills, empathy</p><p>· Critical thinking skills to problem solve and resolve customer concerns</p><p> </p>
We are offering an exciting opportunity for a Sr. Accountant - Fixed Assets based in Woodbury, Minnesota. The primary function of this role is to provide proficient accounting services related to fixed assets, in line with the US GAAP. The successful candidate will be responsible for ensuring the accuracy of financial reports and accounting principles, as well as maintaining an effective fixed asset system.<br><br>Responsibilities:<br><br>• Oversee the Fixed Asset System, ensuring accurate and timely recording of asset additions and retirements.<br>• Implement a robust system of procedures, forms, and controls for fixed asset management.<br>• Ensure proper calculation and recording of depreciation, disposals, retirements, and transfers in the Fixed Asset System.<br>• Conduct periodic audits of fixed assets and manage the asset tagging process.<br>• Collaborate with Project Managers to resolve queries related to job/project costs and track company's fixed asset spending relative to its capital budget.<br>• Reconcile all fixed asset-related balance sheet accounts, and assist in formulating accounting policies and procedures for job cost tracking and maintenance of property, plant, and equipment records.<br>• Interpret and correct information in the fixed asset and construction work in progress system.<br>• Prepare and submit property tax returns in coordination with the Director of Tax.<br>• Carry out research, journal entries, and fixed asset entries as required, including asset impairment.<br>• Utilize your skills in Account Reconciliation, Balance Sheet Reconciliation, Bank Reconciliations, General Ledger, Journal Entries, Microsoft Excel, Month End Close, and Fixed Asset Management to contribute to the team.
<p>We are looking for an experienced Epicor ERP Integration Manager. In this role, you will lead the design, development, and maintenance of integrations between Epicor ERP systems and external platforms, ensuring efficient and seamless data exchange. </p><p><br></p><p>Responsibilities:</p><p>• Design, develop, test, and implement integrations between Epicor ERP systems (Epicor 10 or later) and third-party platforms using RESTful APIs and structured data formats.</p><p>• Collaborate with stakeholders to gather requirements, define technical specifications, and translate business needs into scalable integration solutions.</p><p>• Develop and maintain customizations, business process management (BPMs), and Epicor extension logic to support data flows and external connectivity.</p><p>• Ensure real-time or batch-based data synchronization with external systems, such as financial platforms, using Epicor tools and custom scripting.</p><p>• Document integration processes, prepare test data, and implement effective error-handling and debugging strategies.</p><p>• Support business unit migrations to Epicor, aligning integration points and optimizing business process touchpoints.</p><p>• Provide technical guidance and training to internal teams on Epicor APIs, integration strategies, and data architecture.</p><p>• Troubleshoot and resolve issues related to system integrations, ensuring reliability and performance.</p><p>• Collaborate on cross-functional IT initiatives to enhance enterprise-wide integration capabilities.</p>
We are offering an opportunity for a VP/Director of Finance in Arden Hills, Minnesota. The individual will be responsible for overseeing the finance, accounting, budgeting, and financial reporting aspects of the organization. The role involves engagement with multiple departments, ensuring the organization's goals are met and new initiatives are properly funded. <br><br>Responsibilities:<br><br>• Plan and implement systems that fulfill the department's mission and goals efficiently and effectively.<br>• Provide leadership and day to day management of finance, accounting, tax, audit, business technology, risk management, purchasing, budgeting, financial reporting, and analysis, investment analysis, and management.<br>• Assure monthly financial statements provide an accurate picture of current financial conditions of the Organization consistent with generally accepted accounting practices (GAAP), nonprofit law, and organizational policy.<br>• Conduct internal audits to assure compliance and maintain business and financial records in accordance with financial accounting and reporting systems, controls, accountabilities, legal, tax, and audit parameters.<br>• Conduct financial and business analyses of potential new ventures and develop funding models and implementation plans.<br>• Manage all financial activities including cash flow management, investment management, analysis of capital projects, asset sales, and the safeguarding of all assets.<br>• Oversee the development of the annual operating budget, including all department and subsidiary budgets.<br>• Lead the decision-making process for real estate and major lease and buy activities.<br>• Communicate regularly with the audit/finance committee and the board of directors.<br>• Drive employee engagement and organizational performance by improving employee line of sight to strategic goals.<br>• Establish and implement finance and business technology efforts that effectively communicate and support organizational mission, goals, and strategic vision.<br>• Establish and maintain constructive and effective relationships with audit.
We are looking for a meticulous and dependable Deployment Technician to join our team in Mendota Heights, Minnesota. This contract position focuses on supporting mobile device configurations, particularly Android tablets, while ensuring seamless setup and deployment processes. The role requires adaptability, teamwork, and occasional flexibility for early or late shifts.<br><br>Responsibilities:<br>• Configure and deploy Android tablets and other mobile devices according to detailed instructions.<br>• Perform repetitive setup tasks with precision and efficiency.<br>• Collaborate with team members to ensure smooth operations during deployments.<br>• Provide support during early morning or late evening shifts as required.<br>• Travel locally to deployment sites, ensuring reliable transportation is available.<br>• Assist in troubleshooting and resolving issues with mobile devices.<br>• Follow safety guidelines and procedures during all tasks.<br>• Maintain clear and effective communication with team members and stakeholders.
