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2 results for Help Desk in Bloomington, MN
- Saint Paul, MN
- onsite
- Temporary to Hire
- 19.7885 - 22.913 USD / Hourly
- <p>I am looking for a Service Desk/IT Support Specialist to join a great team. You will be onsite at their corporate office in St. Paul, MN. </p><p>This person will be the first point of contact for all inbound IT support. You'll troubleshoot issues across Active Directory, VPN, email, remote access, hardware, and user accounts, while escalating more complex issues to Tier 2 and engineering teams. What makes the role different is that the person will also have the opportunity to help build the Service Desk from the ground up. You will work with tools like NinjaOne, Webex Calling, Intune, and Autopilot, help clean up and maintain the knowledge base, improve ticketing processes, and identify opportunities to leverage AI to improve call handling and support workflows. </p>
- 2026-08-19T00:00:00Z
- Saint Paul, MN
- onsite
- Temporary / Contract
- 20 - 24 USD / Hourly
- <p>We are looking for a PC Technician to support desktop hardware, peripheral devices, and end-user equipment. This contract position is ideal for someone with hands-on experience troubleshooting computer systems, setting up workstations, and delivering dependable technical support in a fast-paced environment. The role focuses on maintaining device performance, resolving hardware issues, and ensuring users have properly configured equipment to support daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain desktop computers, laptops, monitors, and related hardware for end users.</p><p>• Diagnose and resolve hardware and device issues involving workstations, peripherals, and connected equipment.</p><p>• Set up and organize cabling for computer equipment and workstation deployments while maintaining clean and functional installations.</p><p>• Provide technical support for Dell and Apple devices, including device imaging, replacement, and general troubleshooting.</p><p>• Use Intune to assist with device configuration, management, and deployment activities.</p><p>• Track service requests, document resolutions, and update ticket status accurately in Atlassian Jira.</p><p>• Support hardware refreshes, workstation moves, and equipment replacements as needed across the site.</p>
- 2026-08-23T00:00:00Z