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3 results for Help Desk in Bloomington, MN
- Edina, MN
- onsite
- Temporary / Contract
- 22 - 24 USD / Hourly
- <p>We are looking for a Help Desk/Desktop Support Analyst to join a services team. This position is well suited for someone who enjoys investigating technical issues, improving workflows, and supporting both recurring operations and project-driven work. The role combines hands-on troubleshooting, data-focused tasks, and cross-functional communication to help maintain reliable service and efficient execution.</p><p><br></p><p>Responsibilities:</p><p>• Manage recurring operational activities tied to client and internal projects, including processing requests, preparing reports, validating information, and distributing completed outputs.</p><p>• Perform website checks and content maintenance while supporting data-related work such as file updates, issue investigation, and load processing.</p><p>• Track incoming customer data to ensure it is received, reviewed, and reflected accurately in connected applications within expected timelines.</p><p>• Review current workflows to identify opportunities for greater efficiency, consistency, and quality, then support the rollout of process enhancements.</p><p>• Create and maintain clear documentation for procedures, updates, and newly introduced functionality.</p><p>• Provide regular status updates to leadership on project progress, risks, issues, and changes that may affect delivery.</p><p>• Monitor support channels, respond to questions, and address escalations in a timely and effective manner.</p><p>• Diagnose and resolve problems related to production data, system output, or website functionality to minimize disruption.</p>
- 2026-10-02T00:00:00Z
- St Paul, MN
- onsite
- Temporary / Contract
- 24 - 29 USD / Hourly
- <p>We are looking for an experienced IT support specialist to provide high-touch technical assistance. This position focuses on delivering dependable deskside and remote support, coordinating meeting technology, and ensuring a seamless experience across office and event environments. The role calls for strong judgment, clear communication, and the ability to work across support groups to resolve issues efficiently while maintaining a detail-oriented, service-oriented approach.</p><p><br></p><p>Responsibilities:</p><p>• Deliver responsive technical assistance for executives and staff, including hardware troubleshooting, software support, installations, and both in-person and remote issue resolution.</p><p>• Set up, monitor, and troubleshoot audio, video, and conferencing tools for meetings, presentations, and special events.</p><p>• Create and refine support procedures and knowledge documentation to improve repeatable solutions and user experience.</p><p>• Investigate recurring technical problems, identify underlying causes, and partner with other IT teams to drive lasting fixes.</p><p>• Provide hands-on support for executive and board meetings at company sites and off-site venues, including preparation and live troubleshooting.</p><p>• Assess meeting spaces and event locations to identify technical risks, readiness gaps, and support needs before executive sessions begin.</p><p>• Support a range of technologies across Windows, macOS, and mobile platforms, along with common business applications such as Microsoft 365.</p><p>• Track incidents and service requests through ticketing tools while working within established service expectations and response commitments.</p>
- 2026-10-07T00:00:00Z
- Golden Valley, MN
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- We are looking for a detail-oriented recruiting support specialist to coordinate interview logistics and help deliver a seamless hiring experience. This Long-term Contract position supports talent acquisition operations through scheduling, candidate communication, process tracking, and close collaboration with recruiters and hiring partners. The role requires regular onsite presence at least four days per week, with flexibility to work onsite up to five days based on business demand. Success in this position will come from strong organization, professionalism, and the ability to manage multiple priorities in a fast-moving environment.<br><br>Responsibilities:<br>• Organize and confirm interview schedules, ensuring candidates, interview teams, and stakeholders have accurate and timely information.<br>• Oversee interview-day coordination by guiding logistics, resolving issues quickly, and helping create a positive and welcoming candidate experience.<br>• Administer pre-employment steps such as required contingencies, status updates, and follow-through to keep hiring activity moving efficiently.<br>• Maintain accurate candidate and workflow records in Workday Recruiting and related business tools, while preparing updates and reports as needed.<br>• Collaborate with recruiters and hiring leaders to support execution of recruiting plans and improve coordination across the hiring process.<br>• Communicate clearly with candidates, employees, and external partners to provide responsive support and consistent follow-up.<br>• Contribute to special projects and process improvement efforts identified by talent acquisition leadership.<br>• Adapt to changing priorities, scheduling demands, and business needs while maintaining quality and attention to detail.
- 2026-09-25T00:00:00Z