<p>Overview</p><p>We are seeking a dedicated Customer Service Representative to join our client’s team in Bloomington, MN. In this critical role, you will serve as a primary point of contact for customers, delivering prompt, courteous, and solution-focused support.</p><p>Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional and friendly manner</li><li>Resolve issues promptly, escalating complex cases as needed</li><li>Document customer interactions accurately in company systems</li><li>Process orders, returns, and exchanges with attention to detail</li><li>Collaborate with internal departments to ensure customer satisfaction</li><li>Maintain current knowledge of products, services, and company policies</li><li>Achieve individual and team performance goals related to quality and efficiency</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will play a key part in supporting prospective students and applicants within the higher education industry. This is a long-term contract position that requires excellent communication skills and a commitment to providing outstanding service.<br><br>Responsibilities:<br>• Conduct outbound call campaigns to engage prospective students and applicants, including making 100+ calls per day.<br>• Reach out to individuals who have expressed interest and provide them with requested information.<br>• Serve as the first point of contact for inbound calls and online chats, creating a positive and welcoming experience.<br>• Assess caller needs and efficiently direct them to the appropriate team or individual for further assistance.<br>• Support various call campaign initiatives based on organizational priorities.<br>• Address inquiries and provide assistance to prospects, applicants, and current learners.<br>• Share best practices within the team to enhance service quality and efficiency.<br>• Handle administrative tasks as needed to support daily operations.
<p>The role provides critical support to customers across sales, promotions, installations, and general communications. This role ensures high-quality customer interactions, resolves complaints in accordance with consumer protection laws, and contributes to initiatives that enhance customer understanding and satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Provide customer service related to sales, sales promotions, product installations, and general communications.</p><p>· Maintain strong customer relationships by addressing inquiries promptly and professionally.</p><p>· Resolve customer claims and complaints fairly, effectively, and in alignment with consumer laws and company policies.</p><p>· Develop and support organization-wide initiatives aimed at proactively informing and educating customers.</p><p>· Create improvement plans based on feedback from customer surveys and satisfaction data.</p><p>· Follow clearly defined procedures, guidelines, and work routines to ensure consistent service delivery.</p>
<p>We are looking for an experienced and motivated Customer Service Supervisor to join our team in St. Louis Park. The role involves overseeing customer service operations, ensuring efficient processes, and maintaining high standards of client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Supervise customer service representatives to ensure timely responses to inquiries regarding account status, order updates, data, and account history.</p><p>• Establish and maintain accurate customer accounts and ensure data integrity.</p><p>• Communicate customer feedback, concerns, and inventory-related issues to relevant departments for resolution.</p><p>• Manage implant registration processes, including reviewing and entering implant data while ensuring compliance with procedures.</p><p>• Collaborate with accounts payable teams to resolve outstanding invoices and ensure timely payments.</p><p>• Monitor inventory allocation to minimize backorders and maintain optimal stock levels.</p><p>• Oversee corporate distribution activities to facilitate smooth inventory movements.</p>
We are looking for an experienced Senior Business Operations Coordinator to join our team in Eden Prairie, Minnesota. In this role, you will play a critical part in overseeing and optimizing business processes while ensuring operational efficiency. This is a long-term contract position within the health insurance industry, offering an excellent opportunity to contribute to impactful projects and collaborate with a dynamic team.<br><br>Responsibilities:<br>• Coordinate day-to-day business operations to ensure smooth and efficient workflows.<br>• Manage hiring processes and liaise with offshore teams to meet staffing requirements.<br>• Oversee tasks related to TRICARE and NIS processes, ensuring compliance and accuracy.<br>• Collaborate with cross-functional teams to streamline operations and improve overall efficiency.<br>• Monitor and analyze operational metrics to identify areas for improvement and implement solutions.<br>• Support the development and execution of business strategies to achieve organizational goals.<br>• Ensure proper documentation and reporting for all operational activities.<br>• Facilitate effective communication between departments to align objectives and resolve issues.<br>• Train and mentor team members to enhance their skills and knowledge.<br>• Contribute to special projects and initiatives as needed.
<p>We are looking for a friendly and energetic sales assistant to greet customers, answer any queries and assist with finding the requested stock. To be successful as a sales assistant you must have excellent customer service skills. A good sales assistant remains calm when dealing with difficult customers and elevates complaints to the manager where needed. <strong>Sales Assistant Responsibilities:</strong></p><ul><li>Elevate customer complaints to the manager.</li><li>Maintaining general office supplies</li><li>Prepare quotes, process orders, change orders, prepare reports and other administrative tasks that help promote successful sales.</li><li>Work within the team to follow processed orders through shipment, tracking, and installation.</li><li>Expediting requests, rush orders and altering sales orders and shipping information as required.</li><li>Work directly with customers on their questions & concerns</li><li>Schedule & assist in preparing for meetings/appointments.</li><li>Maintaining an accessible and organized filing system for sales and administrative team.</li></ul>
<p>We are looking for a dedicated SPANISH BILINGUAL Patient Service Representative to join our team in Minneapolis, Minnesota. In this role, you will be responsible for engaging with patients, clinicians, and internal teams to provide exceptional support and resolve concerns effectively. This is a long-term contract position within the healthcare industry, offering an opportunity to make a meaningful impact on patient care.</p><p><br></p><p>Responsibilities:</p><p>• Provide empathetic and knowledgeable guidance to patients, addressing inquiries and resolving issues through multiple communication channels.</p><p>• Accurately document patient interactions and updates in the designated systems.</p><p>• Collaborate with clinicians and internal teams to ensure seamless service delivery and patient satisfaction.</p><p>• Maintain comprehensive knowledge of products, competitive alternatives, and market trends to support patient needs.</p><p>• Meet established quality and call performance targets consistently.</p><p>• Adhere to ethical and detail-oriented standards, including compliance with relevant laws, regulations, and company policies.</p><p>• Support the organization by delivering excellent customer service and resolving complaints effectively.</p><p>• Perform additional duties as assigned to support team objectives.</p>
<p>We are looking for a dedicated and detail-oriented Administrative Assistant to join our team in Saint Paul, Minnesota. This is a remote, long-term contract position that supports our sales and service teams by coordinating field operations efficiently. You will play a critical role in ensuring seamless service delivery for customers in the food service and hospitality industries while optimizing operational effectiveness.</p><p><br></p><p>Responsibilities:</p><p>• Manage and process a high volume of service requests, ensuring timely assignment of service appointments.</p><p>• Coordinate the dispatch of service technicians to customer locations, prioritizing customer satisfaction and service quality.</p><p>• Develop and oversee scheduling plans to ensure adequate staff coverage, making adjustments based on operational needs.</p><p>• Monitor and optimize service technician availability and accountability to maximize efficiency.</p><p>• Collaborate with area leadership to support initiatives focused on customer retention, growth, and acquisition.</p><p>• Partner with field teams to address operational challenges and enhance overall effectiveness.</p><p>• Utilize Microsoft Office tools, including Excel, to track and analyze data for improved decision-making.</p><p>• Maintain effective communication with stakeholders to ensure alignment on service priorities and objectives.</p><p>• Provide weekend coverage as part of a rotating schedule, ensuring consistent support for field operations.</p>
We are seeking a motivated and detail-oriented Operations Support team member to join our group in Eden Prairie, Minnesota. This long-term contract position involves managing a variety of operational tasks to ensure smooth order processing and exceptional customer satisfaction. With mentorship and guidance, you will play a vital role in addressing operational challenges and improving processes in a dynamic, fast-paced environment.<br><br>Responsibilities:<br>• Utilize technology and established processes to identify operational issues and collaborate with team members to resolve roadblocks.<br>• Build strong working relationships with internal teams and external partners to coordinate product pricing, transportation, and informational needs across multiple accounts.<br>• Manage and plan order activities with accuracy, ensuring all tasks are completed effectively within the operating systems.<br>• Coordinate order-related tasks, such as tracking shipments, handling exceptions, reconciling inventory, forecasting replenishments, and resolving claims or credits.<br>• Address and resolve issues with exception orders by collaborating with clients, service providers, distribution and product supply partners, and other stakeholders.<br>• Maintain accurate item-level data in company systems, including pack sizes, pricing, and product descriptions.<br>• Identify and mitigate service failures, such as late deliveries, to minimize disruptions to customer operations.<br>• Deliver exceptional customer service by responding promptly and professionally to inquiries from external parties.<br>• Communicate operational updates and business status to team members in a clear and concise manner.<br>• Support team objectives and operational targets while contributing to continuous process improvements.
We are looking for a dedicated Patient Service Representative to join our team on a long-term contract basis in Minneapolis, Minnesota. In this role, you will provide exceptional support to both potential and existing patients while collaborating with clinicians and internal teams. Your ability to communicate effectively and empathetically will be crucial in ensuring patients receive the highest level of service.<br><br>Responsibilities:<br>• Provide clear and compassionate communication to educate patients, address inquiries, and resolve conflicts through multiple channels.<br>• Accurately record and maintain detailed documentation of patient interactions in company systems.<br>• Collaborate with internal teams and clinicians to deliver seamless service and support.<br>• Stay informed about product offerings, competitor products, and industry trends to assist patients effectively.<br>• Meet performance standards, including call handling and quality benchmarks.<br>• Uphold ethical and meticulous business practices, adhering to relevant laws, regulations, and company guidelines.<br>• Handle additional responsibilities as assigned to support team objectives.
<p>We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain effective relationships with clients to facilitate smooth account management.</p><p>• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.</p><p>• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.</p><p>• Stay updated on custodial operations, procedures, and industry standards.</p><p>• Coordinate onboarding activities for new clients to ensure a seamless transition.</p><p>• Schedule and prepare advisors for meetings with clients and prospects.</p><p>• Address client inquiries, resolve service issues, and escalate concerns when needed.</p><p>• Prepare and distribute performance reports to clients in a timely manner.</p><p>• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.</p><p><br></p>
<p>We are looking for an organized and proactive Event Coordinator to join our team in Minneapolis, Minnesota, on a long-term contract basis. This role involves providing exceptional administrative and customer service support for healthcare conferences and events, ensuring smooth coordination and communication. The ideal candidate will bring expertise in client services, sales support, and marketing activities, contributing to the success of our industry-focused events.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and communicate conference details with clients, including generating sales materials, updating websites, and managing pre-conference and onsite communications.</p><p>• Support marketing initiatives and client retention efforts by assisting with promotional activities and maintaining strong client relationships.</p><p>• Facilitate sales processes and upselling opportunities for both existing and new clients.</p><p>• Manage fulfillment of pre-conference and onsite sales items such as advertising, exhibit spaces, and attendee lists.</p><p>• Collaborate with team members to collect, review, and organize advertisement files from industry clients for conference publications and event-related materials.</p><p>• Maintain and update the software database for online exhibits and event-related portals, ensuring accurate site functionality and performance.</p><p>• Handle client payments, generate reports, troubleshoot user interface issues, and ensure fulfillment of sold items.</p><p>• Track and analyze sales data and budgets related to conference expenses and revenue.</p><p>• Provide general administrative support, including setting up conference calls, reconciling budgets, and assisting onsite at conferences or external events.</p>
We are looking for a personable and detail-oriented Receptionist to join our team on a contract basis in Woodbury, Minnesota. In this role, you will be the first point of contact for potential clients, ensuring a warm and welcoming environment while assisting with basic inquiries. This position is ideal for someone who enjoys interacting with people and has an interest in real estate or customer service.<br><br>Responsibilities:<br>• Welcome and greet visitors as they arrive at the model home, providing a friendly and detail-oriented first impression.<br>• Answer basic questions about the property and direct clients to sales representatives for detailed inquiries.<br>• Distribute flyers and brochures with floor plans and availability information to potential clients.<br>• Maintain a detail-oriented and organized reception area, ensuring all materials are readily available.<br>• Ensure security protocols are followed, including managing keys and access codes responsibly.<br>• Provide support to the sales team by relaying messages and facilitating client connections.<br>• Stay available to assist with any immediate needs or questions during downtime.<br>• Represent the company with integrity and uphold its values in all interactions.<br>• Manage basic administrative tasks as required to support the day’s operations.
<p>Are you a driven sales professional looking to join a dynamic and growing team? Our company is seeking an Inside Sales Representative to help drive business growth and support our clients in Minneapolis, MN.</p><p><br></p><p>Responsibilities:</p><ul><li>Proactively reach out to prospective clients via phone, email, and online channels to generate leads and build relationships.</li><li>Qualify opportunities and schedule appointments for external sales representatives or product specialists.</li><li>Maintain a strong understanding of products and services to communicate features, benefits, and value to potential customers.</li><li>Manage a pipeline of opportunities using CRM tools, and document all customer interactions and progress.</li><li>Collaborate with sales, marketing, and customer service departments to deliver a top-notch customer experience.</li><li>Meet or exceed monthly and quarterly sales targets.</li><li>Stay current with industry trends and competitors to identify new business opportunities.</li></ul><p><br></p>
<p>We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in the south metro, Minnesota area. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and efficient administrative support. This is a long-term contract position ideal for someone who thrives in a fast-paced environment and enjoys delivering exceptional customer service. Responsibilities:</p><ul><li>Greet visitors and clients warmly, ensuring a welcoming and attentive atmosphere.</li><li>Answer and manage multi-line phone systems, directing calls to the appropriate departments efficiently.</li><li>Provide concierge services by assisting guests with inquiries and directing them to relevant resources.</li><li>Maintain accurate records through data entry and file organization.</li><li>Coordinate daily administrative activities, including scheduling and correspondence.</li><li>Ensure the reception area is clean, organized, and stocked with necessary materials.</li><li>Utilize Microsoft Office tools such as Excel, Word, and Outlook for various administrative tasks.</li><li>Communicate effectively with staff and clients to facilitate smooth operations.</li><li>Handle incoming and outgoing mail, deliveries, and courier services.</li><li>Support other departments with clerical tasks as needed.</li></ul>
We are looking for a dedicated Front Desk Coordinator to join our team in Brooklyn Park, Minnesota. In this role, you will serve as the first point of contact for visitors, ensuring a welcoming and detail-oriented environment. This is a long-term contract opportunity where you will play a vital role in supporting various administrative and customer service functions.<br><br>Responsibilities:<br>• Greet visitors and provide a positive first impression of the organization.<br>• Guide guests to the appropriate departments or staff members based on their needs.<br>• Offer accurate and timely information about city functions, policies, and services.<br>• Handle sensitive inquiries and complex requests by directing them to the correct personnel.<br>• Process utility bill payments, including drop box and walk-in transactions.<br>• Manage conference room reservations and appointment scheduling for public use.<br>• Update lobby display screens with current city information.<br>• Perform mailroom duties such as operating equipment and managing mail processes.<br>• Assist with administrative projects for various city departments.
<p>We are looking for a detail-orientedOffice Assistant to join our team in Monticello, Minnesota. In this Contract-to-Permanent position, you will play a key role in maintaining accurate and organized records while supporting various administrative tasks. This opportunity is ideal for someone with strong attention to detail, excellent customer service skills, and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input application data into designated databases and systems.</p><p>• Follow up with clients to collect and verify missing or incomplete information.</p><p>• Maintain organized records of data entries and client communications for easy access and reference.</p><p>• Perform routine quality checks to ensure data accuracy and consistency.</p><p>• Provide exceptional customer service by responding to inquiries and addressing concerns promptly.</p><p>• Utilize Microsoft Excel and Word to manage and format data effectively.</p><p>• Scan, organize, and file documents in both physical and digital formats.</p><p>• Collaborate with the team to improve data entry processes and boost efficiency.</p>
<p>We are seeking a <strong>Legal Assistant</strong> to join a Tax, Trusts & Estates team in Minneapolis. This is an excellent opportunity to provide high-level administrative support in a dynamic, client-focused environment. If you thrive in a fast-paced setting, have strong organizational skills, and enjoy delivering exceptional service, we’d love to hear from you.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide comprehensive administrative support to attorneys and paralegals.</li><li>Serve as a liaison for clients, ensuring excellent communication and service.</li><li>Manage client/matter openings, including conflicts checks and engagement letters.</li><li>Maintain attorneys’ calendars, anticipate deadlines, and implement follow-up procedures.</li><li>Draft, edit, and proofread legal documents.</li><li>Enter and review attorney time entries for accuracy and compliance.</li><li>Assist with billing processes, including proforma review and invoice distribution.</li><li>Organize and maintain client files (electronic and hard copy).</li><li>Handle incoming/outgoing mail and process reimbursement/vendor requests.</li><li>Coordinate meetings, travel arrangements, and CLE registrations.</li><li>Delegate tasks to administrative assistants as needed.</li><li>Deliver a high level of customer service to attorneys and clients.</li></ul><p><br></p>
<p>We are looking for a friendly <strong><em>weekend </em></strong>Receptionist to join our team on a contract basis in Delano, Minnesota. In this role, you will serve as the first point of contact for visitors, providing exceptional service and ensuring smooth communication between clients and representatives. This position requires excellent interpersonal skills, attention to detail, and the ability to manage downtime effectively.</p><p><br></p><p>Responsibilities:</p><p>* Willing to work weekend shifts</p><p>• Welcome and greet visitors, ensuring they feel comfortable and attended to upon arrival.</p><p>• Provide basic information about the company and its offerings, referring detailed inquiries to appropriate representatives.</p><p>• Distribute flyers and other informational materials as needed while maintaining a detail-oriented approach.</p><p>• Answer phone calls, direct inquiries, and route calls to the appropriate team members.</p><p>• Assist in maintaining a tidy and organized reception area to create a welcoming environment.</p><p>• Manage downtime effectively by staying prepared for client interactions and maintaining readiness.</p><p>• Support the team by handling light administrative tasks and coordinating communication.</p><p>• Ensure all inquiries, whether in-person or over the phone, are addressed promptly and courteously.</p>
<p><strong>Overview:</strong></p><p>We are seeking a skilled contract Administrative Assistant to support our client’s office operations in Bloomington, MN. This position will play a key role in ensuring the smooth functioning of daily business activities, acting as the main point of contact for internal and external stakeholders, and providing essential administrative support to a dynamic and fast-paced team.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage front desk operations, including greeting visitors, answering phones, and handling mail distribution.</li><li>Coordinate and schedule meetings, appointments, and conference rooms.</li><li>Prepare correspondence, reports, presentations, and other documents as needed.</li><li>Maintain and organize electronic and paper filing systems.</li><li>Assist with travel arrangements, expense reports, and calendar management for executives and team members.</li><li>Order office supplies, track inventory, and coordinate service requests.</li><li>Support special projects and provide additional administrative tasks as assigned.</li></ul><p><br></p>
<p>We are looking for an experienced Business Analyst to join our team. The ideal candidate will bring over seven years of expertise in business analysis and a strong ability to collaborate effectively with cross-functional teams.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive business analysis to identify and address gaps in processes, ensuring alignment with organizational objectives.</p><p>• Collaborate with stakeholders to gather requirements and translate them into actionable deliverables.</p><p>• Evaluate and improve workflows within call center environments to enhance customer service experiences.</p><p>• Review and analyze documentation to ensure clarity, accuracy, and compliance with standards.</p><p>• Work within Agile Scrum frameworks to deliver projects efficiently and effectively.</p><p>• Facilitate discussions with teams to identify opportunities for process improvements and implement solutions.</p><p>• Provide insightful recommendations based on detailed gap analysis findings.</p><p>• Communicate effectively with both technical and non-technical teams to ensure project success.</p><p>• Monitor and report on the progress of initiatives, ensuring they meet business needs and objectives.</p><p>• Maintain a high level of professionalism and adaptability in a dynamic environment.</p>
<p><strong>Join an industry leader!</strong> Our manufacturing client is seeking a highly skilled <strong>Litigation Paralegal</strong> to transition to an exciting <strong>in-house role</strong>. You will be a crucial part of the legal team, managing complex matters and contributing directly to business success.</p><p><br></p><p>Responsibilities:</p><p>• Manage claims and lawsuits related to specific business units or product lines, gaining expertise in particular areas.</p><p>• Collaborate with internal teams to gather necessary information and provide updates on litigation progress.</p><p>• Partner with insurance providers and adjustors to address claims effectively.</p><p>• Collect, analyze, and organize internal and external documents required for legal proceedings.</p><p>• Coordinate with outside counsel, witnesses, and experts while aligning with the Legal Manager and Assistant General Counsel.</p><p>• Negotiate settlements and prepare relevant documentation, such as response letters, agreements, and releases.</p><p>• Draft responses to inquiries from federal, state, and local agencies.</p><p>• Assist with various legal projects based on the department's needs.</p><p>• Maintain meticulous records and ensure compliance with legal standards.</p><p>• Support the litigation team in trial preparation and case management activities.</p>
We are looking for a detail-oriented Staff Accountant to join our team in Chanhassen, Minnesota. In this role, you will manage critical accounting functions including journal entries, reconciliations, and financial reporting while ensuring compliance with accounting standards. This position offers an opportunity to contribute to process improvements and support organizational goals through accurate financial analysis.<br><br>Responsibilities:<br>• Prepare and record month-end journal entries and reconcile balance sheet accounts with precision and timeliness.<br>• Analyze and compile materials for external audits and financial reporting requirements.<br>• Identify opportunities to enhance accounting processes and document procedures to support continuous improvement efforts.<br>• Investigate discrepancies in accounts and variances, providing clear explanations and recommendations.<br>• Oversee the month-end close process, ensuring accurate financial results and adherence to corporate deadlines.<br>• Create and deliver various reporting packages as assigned by management.<br>• Perform daily and weekly accounting tasks in alignment with organizational guidelines.<br>• Maintain compliance with internal controls and contribute to quality assurance in financial operations.<br>• Collaborate with team members and management to address key accounting issues effectively.
<p>We are looking for a personable and organized Front Desk Coordinator to join a team in St. Louis Park. This is a long-term contract position with the potential to transition into a permanent role for the right candidate.</p><p><br></p><p>Responsibilities:</p><p>• Greet staff, and visitors warmly while managing a welcoming and detail-oriented front desk environment.</p><p>• Handle incoming calls efficiently using a multi-line phone system, directing inquiries and providing accurate information.</p><p>• Assist with scheduling appointments and managing calendars to ensure timely coordination.</p><p>• Perform administrative tasks, including data entry, filing, and maintaining records.</p><p>• Support students during stressful situations by offering guidance and maintaining a calm demeanor.</p><p>• Collaborate with team members to ensure seamless communication and operational flow.</p><p>• Provide concierge-style services to meet the needs of the campus community.</p><p>• Address and resolve concerns or questions from students and staff promptly.</p><p>• Uphold the university's standards of customer service and satisfaction.</p><p>• Train and support new team members as needed to enhance overall departmental performance.</p>
<p>We are seeking a Licensing Coordinator for a role based in Monticello, Minnesota. This onsite role offers a contract to hire employment opportunity.</p><p><br></p><p>The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies<em>. </em>This is an amazing opportunity to join our team in a much-needed position. </p><p> </p><p>Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate. </p><p>We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise. </p><p><strong> </strong></p><p><strong>Primary Responsibilities: </strong></p><ul><li>Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.</li><li>Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.</li><li>Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.</li><li>Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.</li><li>Provide professional correspondence via email and phone</li><li>Work efficiently to meet all service level agreements</li><li>Understand carrier workflows and maneuver carrier websites</li><li>Work closely with team members to meet common goals and assist when able</li></ul><p> </p><p><strong>Qualifications / Requirements: </strong></p><ul><li>Minimum of a High school diploma / GED </li><li>Strong computer skills; able to type 50+ words per minute </li><li>Proficiency in Microsoft Office (Word, Excel) </li><li>Experience with G Suite and Salesforce preferred, not required</li><li>Experience in related position preferred, not required</li></ul><p><strong> </strong></p><p><strong>Core Competencies:</strong></p><ul><li>Ability to provide exceptional customer service</li><li>Effective time management skills</li><li>Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously</li><li>Capable of working both independently and in a team environment</li><li>Excellent organizational skills, attention to detail is a must</li><li>Ability to react to change in a productive and positive manner</li></ul><p><br></p><p><br></p><p><br></p><ul><li>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</li></ul>
