We are looking for a motivated Customer Service Representative to join our team in Minneapolis, Minnesota. This is a contract-to-permanent position within the printing and publishing industry, offering an opportunity to contribute to customer satisfaction and retention. The ideal candidate will thrive in a fast-paced environment, delivering exceptional service and ensuring customer needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Address customer inquiries regarding home delivery, digital products, website support, and subscriptions with professionalism and efficiency.<br>• Route customers to the appropriate departments or teams when necessary, ensuring seamless communication.<br>• Conduct outbound calls to provide updates on account statuses or subscription auto-renew details.<br>• Collaborate with internal teams, including support and marketing, to promote customer and product satisfaction.<br>• Strive to achieve individual and team goals for call handling and customer retention.<br>• Adhere to established communication protocols, policies, and procedures during every customer interaction.<br>• Maintain a customer-first approach in all tasks and responsibilities.
<p>We are currently seeking a dedicated and experienced Customer Service Representative based in Blaine, Minnesota, United States. This role provides an opportunity to join our team in a dynamic and fast-paced environment. The primary function of this role is to manage a wide variety of customer inquiries, disputes, and complaints while acting as a liaison within the organization to ensure we exceed customer expectations.</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Process and manage a diverse range of customer inquiries related to transactions, products, and services</p><p>• Handle disputes and customer complaint resolution effectively and professionally</p><p>• Coordinate with various internal departments such as engineering, procurement, production, quality, sales, and shipping to ensure timely delivery of products</p><p>• Serve as a liaison for technical support and provide basic technical assistance pertaining to products and services</p><p>• Receive order information via various means such as phone, web portals, email, regional sales, and enter required information into the operating system</p><p>• Follow up as needed to clarify order information, pricing, and shipping methods</p><p>• Manage documentations efficiently</p><p>• Use Microsoft Office Suite (Word, Excel, Outlook) proficiently for various tasks</p><p>• Prioritize and multitask numerous daily activities effectively</p><p>• Display excellent interpersonal, verbal, and written communication skills</p><p>• Handle technical problems and offer solutions</p><p>•Spanish language skills as needed for customer service is a plus.</p>
<p>We are looking for a <strong>Customer Service Representative</strong> to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service via phone, email, and in-person interactions.</li><li>Address customer inquiries, concerns, and complaints in a timely and efficient manner.</li><li>Process orders, returns, and account updates while ensuring accuracy.</li><li>Maintain and update customer records in company databases.</li><li>Assist with data entry, documentation, and administrative support as needed.</li><li>Collaborate with internal teams to resolve customer issues and ensure smooth operations.</li><li>Follow company policies and procedures to ensure compliance and consistency in customer service delivery.</li><li>Identify opportunities for process improvements to enhance the customer experience.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative with strong dispatching skills to join our team in Plymouth, Minnesota. In this role, you will focus on coordinating service calls, managing schedules, and ensuring smooth communication between customers and technicians. This is a long-term contract position offering an opportunity to work in a fast-paced and dynamic environment.<br><br>Responsibilities:<br>• Handle incoming customer calls, including urgent situations, follow-ups, and service inquiries.<br>• Schedule and coordinate service calls to ensure timely responses.<br>• Generate and manage dispatch tickets for service requests.<br>• Assign service technicians to specific calls and provide post-call debriefs.<br>• Update technician schedules and availability in the system.<br>• Maintain and organize the dispatch board to track daily activities.<br>• Anticipate and plan workloads to optimize team efficiency.<br>• Provide technicians with relevant information and support as needed.<br>• Monitor and update new and existing service tickets within the system.
We are looking for an attentive and customer-focused individual to join our team as a Customer Service Representative in Blaine, Minnesota. In this role, you will play a key part in managing customer inquiries, resolving issues, and ensuring a seamless experience for our clients. This is a contract-to-permanent position that offers the opportunity to work in a dynamic environment where collaboration and excellent service are highly valued.<br><br>Responsibilities:<br>• Respond promptly and professionally to a variety of customer inquiries regarding transactions, products, and services.<br>• Resolve disputes and address complaints with a focus on customer satisfaction.<br>• Collaborate with internal teams such as engineering, procurement, production, quality, sales, and shipping to ensure timely delivery and service.<br>• Act as a liaison for technical support, providing basic assistance and guidance on products and services.<br>• Verify and clarify order details, pricing, and shipping methods to ensure accuracy.<br>• Maintain and organize documentation to support customer transactions and communications.<br>• Utilize Microsoft Office Suite tools, including Word, Excel, and Outlook, to manage daily tasks effectively.<br>• Prioritize and manage multiple tasks in a fast-paced work environment.<br>• Communicate clearly and professionally in both verbal and written formats.<br>• Identify and troubleshoot technical issues, offering solutions to customers as needed.
<p>Our client is searching for a motivated and experienced customer service manager to lead their customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. To qualify for the role, the ideal candidate will have proven experience working as a manager, leading a team in-person. In addition to being an excellent communicator (written and verbal), you will also demonstrate strong leadership and interpersonal skills.</p><p><strong>Customer Service Manager Responsibilities:</strong></p><ul><li>Supervising day-to-day operations in the customer service department.</li><li>Responding to customer service issues in a timely manner.</li><li>Creating effective customer service procedures, policies, and standards.</li><li>Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.</li><li>Implementing an effective customer loyalty program.</li><li>Maintaining accurate records and documenting all customer service activities and discussions.</li><li>Assessing service statistics and preparing detailed reports on your findings.</li><li>Hiring and training new customer service agents.</li><li>Managing the approved budget of the customer service department.</li><li>Staying informed on the latest industry techniques and methods.</li></ul>
<ul><li>Conduct 30-50 calls to existing product users to check satisfaction, address concerns, and gather feedback.</li><li>Provide support for both Ostomy and Continence product lines, handling some incoming calls as required.</li><li>Professionally converse about sensitive health topics and product usage, ensuring a mature and empathetic customer experience.</li><li>Utilize the Patient Assistance Program to facilitate free supply distribution for eligible consumers and resolve issues via website chat.</li><li>Manage and accurately document every consumer interaction in CRMs, ensuring data quality and self-auditing in compliance with established procedures.</li><li>Record and process product complaints, identify sales opportunities, and collaborate with internal teams to drive results.</li></ul>
<p>We are seeking a <strong>bilingual (Spanish/English), customer-focused Customer Service Representative</strong> to join our team in the St. Paul, Minnesota area. This role is ideal for an attentive professional who enjoys problem-solving, supporting customers, and working collaboratively across departments. This is a <strong>contract-to-permanent opportunity</strong> offering growth potential in a fast-paced, team-oriented environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond promptly and professionally to customer inquiries related to transactions, products, and services.</li><li>Resolve customer disputes and complaints with a focus on accuracy, professionalism, and customer satisfaction.</li><li>Communicate effectively in <strong>both Spanish and English</strong>, verbally and in writing.</li><li>Collaborate with internal teams including engineering, procurement, production, quality, sales, and shipping to ensure timely and accurate service.</li><li>Serve as a liaison for basic technical support, providing general guidance and escalating issues as appropriate.</li><li>Review, verify, and clarify order details, pricing, and shipping information to ensure accuracy.</li><li>Maintain organized and accurate documentation related to customer interactions and transactions.</li><li>Utilize Microsoft Office applications (Word, Excel, Outlook) to manage daily responsibilities.</li><li>Prioritize multiple tasks while meeting deadlines in a fast-paced environment.</li><li>Identify, troubleshoot, and assist with resolving customer issues as they arise.</li></ul><p><br></p>
<p>We are seeking a proactive and detail-oriented Customer Service Representative with technology support experience to join our team. You will provide top-tier customer service while assisting clients with basic technology issues and navigating digital platforms.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, or chat, delivering exceptional service and timely solutions.</li><li>Troubleshoot basic technology or system issues, guide users through CRM platforms, and escalate complex technical concerns as needed.</li><li>Support AI and automation initiatives and contribute to process improvements across customer service operations.</li><li>Maintain accurate and thorough documentation of customer interactions.</li><li>Collaborate with cross-functional teams to resolve issues and enhance the customer experience.</li></ul><p><br></p><p><br></p>
<p>Customer Service Specialist – Job Description</p><p>Essential Job Duties:</p><ul><li>Manage the end-to-end order life cycle using current enterprise resource planning (ERP) software.</li><li>Support sales and business development initiatives through accurate order, billing, and quoting processes.</li><li>Resolve billing issues and respond to customer inquiries in a timely manner.</li><li>Prepare and send quotes to customers and prospective clients.</li><li>Troubleshoot and resolve product or service concerns, expediting or escalating as needed to ensure prompt solutions.</li><li>Provide clear and accurate product or service information to existing and potential customers.</li><li>Maintain records of all customer interactions, process customer accounts, and update records as necessary.</li><li>Acquire and demonstrate a strong understanding of the company’s products and services.</li><li>Manage tasks related to price lists, credits, debits, and freight disputes.</li><li>Communicate effectively with internal teams—including sales, accounts receivable, production, quality, and shipping—to meet customer requirements and resolve complaints.</li><li>Notify customers proactively of any manufacturing delays affecting ship dates.</li></ul>
<p>We are looking for an experienced Customer Service Supervisor to join our client. In this role, you will oversee daily customer service operations, ensuring exceptional support and satisfaction for our clients. This is a long-term contract to hire position ideal for individuals passionate about leadership and customer-focused solutions. Responsibilities:</p><ul><li>Supervise and guide the customer service team to deliver outstanding support and meet performance goals.</li><li>Monitor daily operations, including inbound call handling and resolution of customer inquiries.</li><li>Oversee billing processes and cash activity to ensure accuracy and efficiency.</li><li>Utilize CRM systems and tools to manage customer interactions and maintain detailed records.</li><li>Coordinate with team members to audit service activities and implement quality improvements.</li><li>Develop and track key performance metrics to enhance team productivity and customer satisfaction.</li><li>Provide training and mentorship to team members, fostering growth and development with attention to detail.</li><li>Collaborate with other departments to address customer needs and drive service enhancements.</li><li>Ensure compliance with company policies and industry standards in all customer service activities.</li></ul>
<p>We are looking for a detail-oriented Service Coordinator to join our team in Plymouth, Minnesota. In this role, you will oversee various service activities, including projects, product administration, and maintenance requests. This position involves direct collaboration with customers, vendors, and technicians, as well as close coordination with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer service work orders from initiation to completion.</p><p>• Handle customer projects to ensure timely service delivery.</p><p>• Build and maintain strong customer relationships.</p><p>• Coordinate service requests, including off-hours and overnight projects, as part of a rotational on-call system.</p><p>• Schedule and manage technicians for service tasks.</p><p>• Collaborate with internal teams.</p><p>• Generate and manage data reports.</p><p><br></p>
<p>This position will act as the key liaison between our client's residential and commercial clients and the service department, ensuring seamless communication and exceptional service delivery. Ideal candidate thrives in a dynamic environment, excels at managing schedules, and takes pride in maintaining accurate records while providing top-notch client support.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and confirm service appointments with both residential and commercial clients, addressing rescheduling needs as required.</p><p>• Maintain accurate client records, including service histories and invoices, using the designated CRM system.</p><p>• Monitor service completion and ensure all work orders and client information are properly documented and organized.</p><p>• Collaborate with the service team to relay client requests and ensure timely responses.</p><p>• Assist with managing accounts receivable for clients with overdue balances.</p><p>• Identify opportunities for process improvement in scheduling and client communication workflows.</p><p>• Professionally handle incoming calls and promptly respond to client inquiries.</p><p>• Draft and distribute newsletters, industry updates, and other client communications to keep clients informed.</p><p>• Perform additional administrative tasks and support service coordination as needed.</p>
<p>Client Service Associate</p><p>Are you passionate about delivering outstanding customer service in the financial services industry? We are seeking a Client Service/Account Management Associate to provide efficient support to clients, advisors, and external parties while ensuring high client satisfaction.</p><p>Key Responsibilities</p><p>· Enter and maintain accurate client information in firms systems.</p><p>· Review new business, renewals, and endorsements for accuracy.</p><p>· Respond to client inquiries promptly and professionally.</p><p>· Assist with rating new business and providing marketing recommendations.</p><p>· Prepare proposals to help clients understand their options.</p><p>· Follow up on outstanding items and manage open activities.</p><p>· Identify cross-selling and up-sale opportunities.</p><p>· Report and monitor claims, ensuring proper follow-up per procedures.</p><p>· Maintain up-to-date knowledge of policies.</p><p>· Build strong relationships with 3rd parties, producers, and teammates.</p><p>Qualifications</p><p>· Preferred Experience: Client support in financial services with insurance industry experience.</p><p>· Licensing: State insurance license (or willingness to obtain).</p><p>· Technical Skills: Proficiency with systems, Microsoft Office, and data entry.</p><p>· Soft Skills: Strong communication, customer service focus, and organizational abilities.</p><p>This role offers the chance to make a meaningful impact while working in a collaborative, fast-paced environment.</p><p>Ready to Apply? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to get started!</p><p><br></p>
<p>We are looking for a contract to to hire, dedicated and detail-oriented Member Services Representative to join our team in St. Paul, Minnesota. This role involves delivering excellent customer experiences in a fast-paced call center environment. As part of a long-term contract position, you will play a vital role in assisting customers and maintaining high service standards.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming customer inquiries efficiently and courteously, ensuring customer satisfaction.</p><p>• Provide accurate information about services and resolve issues in a timely manner.</p><p>• Utilize computer systems to document customer interactions and update records.</p><p>• Maintain high typing accuracy to meet operational requirements.</p><p>• Collaborate with team members to improve service delivery and share best practices.</p><p>• Adapt to a fast-paced work environment while managing multiple tasks simultaneously.</p><p>• Uphold company policies and procedures in all customer interactions.</p><p>• Assist with escalated concerns, ensuring proper resolution and follow-up.</p><p>• Monitor and report customer feedback to help identify areas for improvement.</p>
<p><strong>Job Title: Account Coordinator</strong></p><p><strong>Position Overview:</strong></p><p>The Account Coordinator will work closely with both the sales and account management teams to support the end-to-end client lifecycle, including opportunity creation and finalization in the CRM, assisting with proposal preparation, and processing purchase and change orders. This role requires a strong understanding of administrative tasks in sales operations and the ability to ensure seamless workflow across accounts.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in creating, managing, and closing opportunities within the CRM system.</li><li>Support proposal development, including gathering required documentation and coordinating input from relevant teams.</li><li>Process purchase orders and change orders, ensuring all documentation meets company and client requirements.</li><li>Maintain accurate client and account records; update CRM and internal systems regularly.</li><li>Collaborate cross-functionally with sales, account managers, and other support teams to deliver timely and high-quality client service.</li><li>Monitor the status of active projects and communicate updates to stakeholders as needed.</li><li>Prepare and track various sales documentation, reports, and correspondence.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Demonstrated experience in an administrative, sales support, or account coordination role.</li><li>Strong organizational and communication skills, with an ability to manage multiple tasks and deadlines.</li><li>Familiarity with CRM platforms (e.g., Salesforce, HubSpot, or similar) is preferred.</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook) or equivalent productivity tools.</li><li>Attention to detail and problem-solving mindset.</li><li>Ability to work effectively in a fast-paced, team-oriented environment.</li></ul>
<p>We are looking for a detail-oriented Administrative Assistant to join a team in Maple Grove, Minnesota. In this contract role, you will play a vital part in ensuring smooth operations, particularly focusing on client onboarding, document management, and scheduling. This position requires strong organizational skills and a commitment to delivering excellent service.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the onboarding process for new clients by setting up their accounts in internal systems and managing data for existing clients.</p><p>• Scan physical documents into digital formats and organize them effectively.</p><p>• Convert image files into usable formats for internal systems.</p><p>• Deliver forms clients, follow up to secure signatures, and ensure timely completion of processes.</p><p>• Schedule meetings with staff and coordinate appointments efficiently.</p><p>• Manage organizers, ensuring they are properly set up and processed from start to finish.</p><p>• Provide customer service support by addressing inquiries and maintaining positive client relationships.</p><p>• Monitor and track electronic signatures for important documents.</p><p>• Assist with general administrative tasks to support daily operations.</p>
We are looking for a motivated and adaptable Sales Assistant to join our team in Minneapolis, Minnesota. This Contract-to-permanent position offers the opportunity to work closely with the owner to support sales, marketing, and daily business operations. The ideal candidate thrives in a dynamic environment and is eager to take on diverse responsibilities while delivering exceptional client service.<br><br>Responsibilities:<br>• Conduct research on potential clients and initiate outreach through cold calls and follow-ups.<br>• Maintain strong relationships with existing clients to ensure ongoing satisfaction and business growth.<br>• Manage the owner's calendar, coordinate appointments, and oversee scheduling needs.<br>• Support sales efforts by managing leads, tracking pipelines, and preparing presentations.<br>• Handle customer interactions in the showroom, providing information about products and services and scheduling meetings.<br>• Coordinate project timelines and deliverables with suppliers and contractors for construction and custom builds.<br>• Assist in project management tasks related to design and construction projects.<br>• Develop and implement marketing initiatives to expand brand presence in new markets.<br>• Provide exceptional customer service to all clients, ensuring a positive experience.<br>• Adapt to changing priorities and tasks while maintaining a high level of productivity.
We are looking for a dedicated Billing Analyst to join a detail-oriented services organization in Minneapolis, Minnesota. This role offers a dynamic work environment with the flexibility to work remotely several days a week. As part of the team, you will play a key role in managing accounts receivable processes while contributing to the company's financial operations.<br><br>Responsibilities:<br>• Oversee and manage billing processes to ensure accuracy and timeliness.<br>• Handle accounts receivable tasks, including monitoring payments and resolving discrepancies.<br>• Utilize systems such as Aderant and Costpoint to optimize billing and reporting functions.<br>• Provide exceptional customer service to address inquiries and maintain strong client relationships.<br>• Export, review, and analyze financial data for reporting and decision-making purposes.<br>• Collaborate with team members to streamline billing operations and improve efficiency.<br>• Ensure compliance with company policies and financial regulations in all transactions.<br>• Prepare detailed financial reports and documentation as required.<br>• Support the organization in achieving its revenue goals through accurate and efficient billing practices.
We are looking for a detail-oriented Billing Analyst to join our team in Minnetonka, Minnesota. In this role, you will play a crucial part in managing and resolving outstanding accounts while ensuring accurate billing and collections processes. This position offers an opportunity to collaborate with various specialists and provide exceptional customer service to patients.<br><br>Responsibilities:<br>• Respond to incoming patient inquiries regarding balances and insurance coverage by phone.<br>• Collaborate with Claims and Eligibility Specialists to provide patients with accurate information related to their insurance.<br>• Coordinate with the Business Office Manager to address accounts over 150 days old and determine collection actions.<br>• File appeals for denied or rejected insurance claims to ensure proper reimbursement.<br>• Conduct follow-ups on outstanding claims through calls and insurance provider portals.<br>• Deliver high-quality work in managing accounts receivable assignments.<br>• Maintain excellent customer service standards while assisting patients and resolving billing issues.<br>• Perform additional tasks as needed to support the business office operations.
<p>We are seeking a <strong>Legal Assistant</strong> to join a Tax, Trusts & Estates team in Minneapolis. This is an excellent opportunity to provide high-level administrative support in a dynamic, client-focused environment. If you thrive in a fast-paced setting, have strong organizational skills, and enjoy delivering exceptional service, we’d love to hear from you.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide comprehensive administrative support to attorneys and paralegals.</li><li>Serve as a liaison for clients, ensuring excellent communication and service.</li><li>Manage client/matter openings, including conflicts checks and engagement letters.</li><li>Maintain attorneys’ calendars, anticipate deadlines, and implement follow-up procedures.</li><li>Draft, edit, and proofread legal documents.</li><li>Enter and review attorney time entries for accuracy and compliance.</li><li>Assist with billing processes, including proforma review and invoice distribution.</li><li>Organize and maintain client files (electronic and hard copy).</li><li>Handle incoming/outgoing mail and process reimbursement/vendor requests.</li><li>Coordinate meetings, travel arrangements, and CLE registrations.</li><li>Delegate tasks to administrative assistants as needed.</li><li>Deliver a high level of customer service to attorneys and clients.</li></ul><p><br></p>
<p>We are looking for a dedicated Contract Administrator to join our client's team in Ramsey, Minnesota. In this long-term contract position, you will oversee and manage the entire lifecycle of contracts, ensuring accuracy and compliance while collaborating with multiple departments. This role requires someone with strong attention to detail who thrives in a dynamic environment and is capable of driving process improvements.</p><p><br></p><p>Responsibilities:</p><p>• Manage the complete lifecycle of contracts, including creation, execution, and renewal, ensuring all documentation meets company standards.</p><p>• Utilize specialized tools such as Service Cloud to track and resolve contract-related inquiries efficiently.</p><p>• Collaborate with cross-functional teams, including Pricing, IT, and Customer Service, to streamline contract administration processes.</p><p>• Act as a subject matter expert for internal systems, providing insights and guidance on contract changes and implementation.</p><p>• Identify areas for process improvement and develop solutions to enhance contract management efficiency.</p><p>• Maintain updated tracking systems to ensure accurate record-keeping and reporting of contract statuses.</p><p>• Provide training and support to team members, assisting with onboarding and ensuring understanding of contract procedures.</p><p>• Ensure compliance with company policies and procedures throughout contract administration.</p><p>• Respond to stakeholder inquiries in a timely and thorough manner, delivering excellent customer service.</p><p>• Participate in team meetings to share feedback and contribute to continuous improvement initiatives.</p>
<p>We are looking for a dedicated and organized Office Assistant to join our client, on a contract-to-permanent basis. This role is ideal for someone who is detail oriented, thrives in an administrative environment, and enjoys providing exceptional customer service. You will play a key role in managing front desk operations, handling mail room tasks, and supporting various office functions to ensure smooth day-to-day operations. The hours will be part time 30 hours a week. Responsibilities:</p><ul><li>Welcome and assist visitors, clients, and employees with a friendly and detail oriented demeanor.</li><li>Manage the front desk by answering incoming calls, routing them appropriately, and handling electronic and physical correspondence.</li><li>Receive, sort, and distribute incoming mail and packages while preparing outgoing shipments.</li><li>Maintain accurate records and logs for mail room activities.</li><li>Organize and monitor office supplies and ensure common areas are tidy and well-stocked.</li><li>Coordinate meeting schedules and room bookings while providing basic calendar management.</li><li>Perform general administrative duties such as filing, data entry, and document scanning.</li><li>Collaborate with various departments to provide support and maintain efficient office operations.</li><li>Work with facilities teams and external vendors to address office needs and issues.</li></ul>
<p>We are seeking a Licensing Coordinator for a role based in Monticello, Minnesota. This onsite role offers a contract to hire employment opportunity.</p><p><br></p><p>The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies<em>. </em>This is an amazing opportunity to join our team in a much-needed position. </p><p> </p><p>Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate. </p><p>We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise. </p><p><strong> </strong></p><p><strong>Primary Responsibilities: </strong></p><ul><li>Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.</li><li>Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.</li><li>Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.</li><li>Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.</li><li>Provide professional correspondence via email and phone</li><li>Work efficiently to meet all service level agreements</li><li>Understand carrier workflows and maneuver carrier websites</li><li>Work closely with team members to meet common goals and assist when able</li></ul><p> </p><p><strong>Qualifications / Requirements: </strong></p><ul><li>Minimum of a High school diploma / GED </li><li>Strong computer skills; able to type 50+ words per minute </li><li>Proficiency in Microsoft Office (Word, Excel) </li><li>Experience with G Suite and Salesforce preferred, not required</li><li>Experience in related position preferred, not required</li></ul><p><strong> </strong></p><p><strong>Core Competencies:</strong></p><ul><li>Ability to provide exceptional customer service</li><li>Effective time management skills</li><li>Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously</li><li>Capable of working both independently and in a team environment</li><li>Excellent organizational skills, attention to detail is a must</li><li>Ability to react to change in a productive and positive manner</li></ul><p><br></p><p><br></p><p><br></p><ul><li>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</li></ul>
<p><strong>Join an industry leader!</strong> Our manufacturing client is seeking a highly skilled <strong>Litigation Paralegal</strong> to transition to an exciting <strong>in-house role</strong>. You will be a crucial part of the legal team, managing complex matters and contributing directly to business success.</p><p><br></p><p>Responsibilities:</p><p>• Manage claims and lawsuits related to specific business units or product lines, gaining expertise in particular areas.</p><p>• Collaborate with internal teams to gather necessary information and provide updates on litigation progress.</p><p>• Partner with insurance providers and adjustors to address claims effectively.</p><p>• Collect, analyze, and organize internal and external documents required for legal proceedings.</p><p>• Coordinate with outside counsel, witnesses, and experts while aligning with the Legal Manager and Assistant General Counsel.</p><p>• Negotiate settlements and prepare relevant documentation, such as response letters, agreements, and releases.</p><p>• Draft responses to inquiries from federal, state, and local agencies.</p><p>• Assist with various legal projects based on the department's needs.</p><p>• Maintain meticulous records and ensure compliance with legal standards.</p><p>• Support the litigation team in trial preparation and case management activities.</p>
