<p>We are looking for a dependable Customer Service Representative to support customers from our Minnesota location in a Long-term Contract role. After training this role is remote but candidates must live locally in Minnesota. This position focuses on handling incoming service-related calls, identifying the customer and equipment involved, and documenting requests accurately for follow-up by the technical service team. The ideal candidate is organized, detail-oriented, and comfortable managing a high volume of customer interactions while maintaining strong attention to detail.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to incoming customer calls regarding concerns with alarms, security cameras, bank drive-thru audio systems, and other electronic equipment.</p><p>• Gather and verify customer account details to ensure each service request is linked to the correct record.</p><p>• Identify the equipment associated with each issue and document the problem clearly for internal support teams.</p><p>• Create and submit service tickets so technical specialists can address reported equipment concerns.</p><p>• Maintain accurate records of customer interactions, request details, and status updates within the system.</p><p>• Provide courteous and efficient service while helping customers understand the next steps in the service process.</p><p>• Support both inbound and outbound communication as needed to confirm information or follow up on service requests.</p>
We are looking for a Customer Service Representative to join a close-knit team in Plymouth, Minnesota within the wholesale distribution industry. This Long-term Contract opportunity offers hands-on training, a collaborative office environment, and the chance to support customers with product questions, order needs, and service solutions across chat and phone channels. The role is well suited for someone who stays organized in a fast-moving setting and takes pride in delivering accurate, responsive support. Candidates who perform well may have the opportunity to transition into a permanent position.<br><br>Responsibilities:<br>• Assist customers through live chat and inbound phone conversations, providing timely support and clear answers to service and product-related questions.<br>• Enter and update orders with accuracy, ensuring customer information, item details, and follow-up actions are recorded correctly.<br>• Guide customers on product selections and specifications, including answering questions about tile and related inventory offerings while identifying upselling opportunities.<br>• Manage several service requests at once while maintaining a detail-oriented, solutions-focused approach in a high-volume environment.<br>• Collaborate closely with team members during onboarding and daily operations, applying side-by-side training and feedback to build confidence across communication channels.<br>• Transition from chat support into call handling as training progresses, using established service practices to resolve issues effectively.<br>• Partner with customer service and store operations colleagues to help maintain smooth service coverage and support broader team needs when required.<br>• Follow through on open issues, provide updates as needed, and help create a positive customer experience through dependable, attentive service.
<p><strong>Position Overview</strong></p><p>We are seeking a customer-focused and professional Customer Service Representative to join our team. This role is responsible for assisting customers, resolving inquiries, processing orders, and providing exceptional service through phone, email, and other communication channels. The ideal candidate is detail-oriented, dependable, and enjoys building positive customer relationships.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Process orders, account updates, and customer requests accurately</li><li>Resolve customer concerns and escalate issues when necessary</li><li>Maintain accurate customer records and documentation</li><li>Coordinate with internal departments to ensure customer needs are met</li><li>Provide product, service, and account information to customers</li><li>Track and follow up on open customer issues</li><li>Meet service and quality standards while delivering a positive customer experience</li></ul><p><br></p>
<p>We are currently seeking a dedicated and experienced Customer Service Representative based in Blaine, Minnesota, United States. This role provides an opportunity to join our team in a dynamic and fast-paced environment. The primary function of this role is to manage a wide variety of customer inquiries, disputes, and complaints while acting as a liaison within the organization to ensure we exceed customer expectations.</p><p> </p><p> Responsibilities:</p><p> • Process and manage a diverse range of customer inquiries related to transactions, products, and services</p><p> • Handle disputes and customer complaint resolution effectively and professionally</p><p> • Coordinate with various internal departments such as engineering, procurement, production, quality, sales, and shipping to ensure timely delivery of products</p><p> • Serve as a liaison for technical support and provide basic technical assistance pertaining to products and services</p><p> • Receive order information via various means such as phone, web portals, email, regional sales, and enter required information into the operating system</p><p> • Follow up as needed to clarify order information, pricing, and shipping methods</p><p> • Manage documentations efficiently</p><p> • Use Microsoft Office Suite (Word, Excel, Outlook) proficiently for various tasks</p><p> • Prioritize and multitask numerous daily activities effectively</p><p> • Display excellent interpersonal, verbal, and written communication skills</p><p> • Handle technical problems and offer solutions</p>
<p>We are looking for a SAP Customer Service Representative to join a busy team in Blaine, Minnesota. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping customers, resolving issues, and keeping communication moving smoothly across multiple departments. In this role, you will support customers with questions about orders, products, and services while helping ensure a positive experience from initial contact through resolution.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer questions regarding orders, transactions, products, and service-related concerns through phone and email communication.</p><p>• Will be assigned a specific territory that includes global support of many of the organization's largest clients</p><p>• Investigate and resolve customer complaints or disputes with professionalism, sound judgment, and a focus on positive outcomes.</p><p>• Partner with teams across engineering, procurement, production, quality, sales, and shipping to help keep orders on track and customers informed.</p><p>• Provide frontline support for product and service issues, including basic technical guidance and coordination with internal resources when needed.</p><p>• Follow up with customers and internal stakeholders to confirm order details, pricing information, shipment methods, and delivery expectations.</p><p>• Maintain accurate records, update documentation, and complete data entry and order entry tasks with a high level of accuracy.</p><p>• Use Microsoft Office applications, including Word, Excel, and Outlook, to manage correspondence, track information, and organize daily work.</p><p>• Balance multiple priorities in a fast-paced environment while delivering clear, courteous, and timely communication.</p><p>• Assist with inbound and outbound calls, appointment scheduling, and issue resolution to support overall customer service operations.</p>
<p>We are looking for a Spanish Bilingual Technical Customer Service Representative to join a manufacturing team in White Bear Lake, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, solving product-related questions, and communicating technical information in a clear and supportive way. The role focuses on guiding customers toward the right tooling solutions while working closely with internal partners and external contacts to deliver excellent service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and email, providing timely support and helpful solutions related to tooling products and services.</p><p>• Evaluate customer applications, specifications, and prints to identify product recommendations that align with operational needs.</p><p>• Explain technical tooling information in a way that is easy for customers to understand, helping them make informed decisions.</p><p>• Process customer orders and complete accurate data entry while maintaining organized records and clear communication throughout the order cycle.</p><p>• Partner with co-workers, sales representatives, designers, and distribution contacts to address customer needs and support successful outcomes.</p><p>• Handle both inbound and outbound customer communication to resolve questions, follow up on requests, and strengthen ongoing relationships.</p><p>• Use digital tools and Microsoft Office applications to manage correspondence, track activity, and support daily customer service operations.</p><p>• Take on additional customer support or administrative tasks as needed to meet team goals and department priorities.</p>
<p><strong>Job Summary</strong></p><p>We are seeking a detail-oriented and customer-focused Customer Service Representative to join a growing team. This role combines customer support, order processing, and administrative responsibilities in a professional office environment. The ideal candidate enjoys managing multiple priorities, providing excellent service, and ensuring accurate order coordination from start to finish.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process customer orders accurately and efficiently</li><li>Communicate with customers regarding order status, updates, and inquiries</li><li>Maintain records and enter information into company systems</li><li>Coordinate with internal teams to ensure timely order fulfillment</li><li>Provide professional customer support via phone and email</li><li>Perform administrative and data entry tasks as needed</li><li>Assist with general office support responsibilities</li><li>Maintain a high level of accuracy and attention to detail</li></ul><p><br></p>
<p>We are looking for an experienced and detail-oriented Client Services Associate or Manager to join our team in Minneapolis, Minnesota. In this role, you will support high-level executives and teams by, overseeing client interactions, and facilitating investment-related transactions. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and demonstrate a commitment to delivering outstanding client service.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate complex client transactions, including preparing and tracking documentation for investments such as 1031 exchanges and real estate deals.</p><p>• Collaborate with title companies, exchange accommodators, and investment sponsors to manage investment closings and ensure timely processing.</p><p>• Assist with client onboarding processes to ensure smooth transitions and effective communication.</p><p>• Monitor ongoing client transactions and investment timelines, ensuring deadlines are met and clients remain informed.</p><p>• Provide proactive and responsive support for client inquiries regarding investment-related services.</p><p>• Facilitate internal communications for executives, including meeting coordination and administrative support.</p><p>• Work collaboratively with cross-departmental teams to maintain an efficient and effective workflow.</p><p>• Uphold confidentiality standards for all client and firm-related information.</p><p>• Support executives in streamlining communication and managing priorities related to client services and transactions.</p><p><br></p><p>If you are interested in joining this growing investment advisory firm please contact Doug Rickart on LinkedIn , call Doug at 612-249-0330 or apply through the ink provided. </p>