<p>Our client, a growing Managed Service Provider, is seeking an experienced <strong>Systems Engineer</strong> to support client projects and deliver high-level technical solutions across small to mid-sized business environments. This role partners closely with the Director of Technical Operations and internal teams to design, implement, and support secure, scalable IT systems.</p><p><br></p><p>What You’ll Do</p><ul><li>Serve as a primary technical resource and trusted advisor for clients</li><li>Deliver remote and on-site support across Windows environments</li><li>Design, deploy, and support Windows Server, virtualization (Hypervisor/VMware ESX), and Active Directory</li><li>Configure and support firewalls, VPNs, and security solutions (FortiGate, Cisco, SonicWALL, DUO preferred)</li><li>Manage tickets, execute client projects, and own issues from identification through resolution</li><li>Troubleshoot hardware, software, networking, and endpoint security issues</li><li>Create clear documentation and maintain accurate time tracking</li></ul><p><br></p><p><br></p>
We are looking for an IT Specialist to join our team in Ann Arbor, Michigan. This is a Contract to permanent opportunity within a non-profit organization dedicated to making a positive impact in the community. The ideal candidate will have a strong foundation in IT support and a desire to grow their expertise in systems administration, cybersecurity, and data operations. This role offers the chance to collaborate with internal teams and external providers while contributing to meaningful projects.<br><br>Responsibilities:<br>• Provide technical support for hardware, software, and connectivity issues, ensuring smooth operations for both onsite and remote users.<br>• Assist users with technical challenges related to online portals, fostering a seamless user experience.<br>• Document system updates and effectively communicate changes to staff.<br>• Manage onboarding and offboarding processes, including account setup, permissions, and hardware configuration.<br>• Support Microsoft 365 and Azure AD administration tasks in collaboration with external IT vendors.<br>• Maintain data integrity and ensure adherence to established protocols for system and file structures.<br>• Implement system enhancements and update internal documentation to reflect changes.<br>• Participate in cybersecurity efforts, including audits and vendor recommendations, to ensure a secure IT environment.<br>• Coordinate with external IT service providers on upgrades, maintenance, and technology needs assessments.<br>• Assist in technology procurement and inventory management to support organizational operations.
We are looking for a skilled HR Coordinator to join our team on a contract basis in Farmington Hills, Michigan. This role is ideal for someone with strong attention to detail, organizational, and communication skills, who thrives in a fast-paced environment. As an HR Coordinator, you will play a key role in supporting HR operations and ensuring compliance with company policies.<br><br>Responsibilities:<br>• Manage employee records and ensure data accuracy within HR systems, including ADP Workforce Now and Ceridian Dayforce.<br>• Coordinate recruitment processes, including job postings, candidate communication, and scheduling interviews.<br>• Conduct background checks and assist with onboarding activities to ensure a smooth transition for new hires.<br>• Support benefit administration by handling inquiries and processing enrollments or changes.<br>• Audit HR policies and procedures to ensure compliance with legal standards and company guidelines.<br>• Assist in the preparation of HR reports and metrics, providing insights to support decision-making.<br>• Collaborate with team members to improve workflows and enhance employee experiences.<br>• Address employee concerns and questions related to HR policies, benefits, and procedures.<br>• Maintain confidentiality and security of sensitive employee information.<br>• Participate in special HR projects, ensuring timely and accurate completion.
